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    Cosmo Prof

    4.5 (2 reviews)

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    Crush - Jewelry

    Crush

    (14 reviews)

    I went in to Crush Nails in Shrewsbury for a Dazzle Dry pedicure as a last resort last week because…read moreall other spa appointments elsewhere were booked for the time frame I needed. I say last resort because, I had visted Crush Nails several times before when it first opened a few years ago (2022) and stopped going because of inexperienced aestheticians who filed my nails down too far; however, everyone then under the original owner was very welcoming and the spa was beautiful inside, very clean and zen like with herbal teas offered, soaps, jewelry, clothing, etc. They were attentive to making the client feel special and a bit pampered. I really liked the vibe and mindset, but not the inexperienced services (3-4) / raw skin on the tops of my toes from filing down too far. This last visit (June 30, 2025), once I walked in, I knew something was further off as the vibe has totally changed: no tea, more cluttered and disorganized throughout the salon, very few clients (1 aside from myself), a chipped/dirty nail sample board, and lack of communication between client and nail tech. When I chose the color/s I wanted for a dazzle dry pedicure, I was told they didn't have those colors... A manager who had significantly better communication skills came over and tried her best to accommodate my color selection, but the colors just weren't there. At that point, I just wanted to leave and settled for a neutral color that I didn't really like as my 1 hr. appointment had turned into 1 hr 40 minutes and the other issues. (Again, all I had for a service was a standard pedicure w/ Dazzle Dry.) I would also agree with the other reviewers that the chairs were quite uncomfortable. Finally, the nail tech did a great job on the nail prep and massage; however, the application of the polish was not acceptable. (See photos below)

    I went in for a structure gel manicure earlier this week because the Luminary website listed Crush…read moreas a salon that utilizes their products. I did not see any Luminary products in the salon. My nails were in rough shape after years of acrylics, which is why I opted for a soft gel option. The tech asked if I wanted to do dip instead. Dip is acrylic. It's just applied differently. I'm not sure why she asked when I expressed that I did not want any acrylic product on my nails anymore. What really disappointed me was that none of the implements used were single use. Nor were any of the implements in any sort of disinfectant. The tech just pulled things out of her drawer to use. As a result of these items being used, I now have an infection in one of my nail beds.

    Cosmo Prof - cosmetics - Updated May 2026

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