I love coming here to get my eyebrows done. They are the best. The ambiance is very nice. These…read morepeople know what they are doing. They are my favorite people to go. Keep up the good work and thank you for being everywhere to make us easy. Membership is amazing, very reasonable.

Loved this place, but don't live as close by anymore, so I canceled. Email ajay@salonthread.com to…read morecancel. Emailing the generic email on their website doesn't always work.

For a long time, I had gotten by without paying too much attention to my hair. I was used to going…read moreto Supercuts and Great Cuts, walking in, waiting forever and hoping that it wasn't my hair dresser's first day on the job! One day, a couple of years ago, I decided that was too much of a gamble and began searching for a new salon. I stumbled upon True in Westborough. Kerri, my stylist, suggested a new hair style for me and has been maintaining it ever since. I have been very happy with the service at True and especially with Kerri, cause she's awesome!! Even after having moved away from the area, I do not mind going a little bit out of my way for my haircut. The salon is clean and modern. They always offer you water, coffee or tea. There is a wireless network you can use and even some computers that customers use to surf the web when they have long hair treatments done. Of course, I don't have to wait because I always have an appointment scheduled.

So very happy with my cut here, took about 2 inches off. It's so rare to find a stylist that…read moredoesn't take off too much when you ask for a trim, my hair feels so healthy! Very good clean environment and the staff were very friendly with welcoming energy. If you need a simple trim or a big change I recommend coming here.

I've been seeing Pamela for color and cut for several months. Not only is this the best color I've…read moreever had, but my cut is great as well! Highly recommend!!

Do yourselves a favor and stay away from this salon unless you like to be disrespected and talked…read moredown to. If I could give them a 0 rating I would. Apparently when someone doesn't cover your grays (whites in my case) correctly and you ask them to fix it and this happens twice in a row after each coloring, you are the problem not the person coloring your hair. The owner literally just told me on the phone in a rude manner 'we will fix it this time but next time you need your hair colored you should go somewhere else because this keeps happening with you' !!! He went on and on about how the previous time it happened it looked fine to him (there were visible whites in the front)' and essentially accusing me of lying. Yep folks it's my fault that my hair that they colored yesterday still has some white and the base doesn't match the rest of my hair. What do you say to something like that ?!! We will fix it this time but go somewhere else after. Yeah like I even want to come back after that statement! When I proceeded to tell him he was being rude and condescending and that I would write a review about this he started yelling cutting me off saying 'are you threatening me?' Over and over until I hung on him. No thanks I don't need this abuse. There was another inicident where I booked a haircut with him. When he started cutting my hair he asked 'who cut your hair it's really uneven' all shocked but when I told him it was one of his staff and why I booked with him instead his whole demeanor changed and went on to say things like 'well if you don't communicate exactly what you want you might not get good results' again putting on me that my hair was badly cut!!! The owner of this salon is rude and condescending and If his staff messes up he will blame you. No accountability or respect.

Geciline has been my esthetician for the last two years. I cannot believe I haven't written a Yelp…read morereview yet! She is absolutely amazing and extremely knowledgeable. I see her for waxing, eyelashes and eyebrow tinting. She is a fast waxer and is insistent on getting EVERY little hair, which I love. I won't see anyone else for eyelash extensions anymore! Not only does she do a great job of making them look natural, they STAY PUT for a long time! I notice that even after a month, I barely need a refill. Which is fantastic since I work with the public. Nothing worse than seeing a customer with three eyelashes hanging on for dear life, lol. Her prices are fair so be sure to tip well and make your next appointment before you leave as she is in high demand! Her studio is clean and tidy and is located within the hair salon. She has her own space in the back end, so you won't hear hair dryers. Give her a try! You won't be disappointed!

This salon is extremely unprofessional. I booked an appointment and restructured my entire day…read morearound this appointment time. When I show up, they casually shout from across the room asking if I can come back in a "couple of hours". They acknowledged that I had a confirmed appointment time, but just didn't seem to care. They were completely unapologetic about it too. It was probably for the best because they seemed a little rushed and distracted, running back and forth between multiple clients at once, which is not the vibe you want from someone at a salon

I have been going to Top Coat for a couple of years faithfully. Always 5 star service and results!read more

Very cold atmosphere My nails looked awful after a week my…read moreappointment was switched to another technician I was never even addressed just told to sit she was very aggressive and not friendly at all. This was not the first time I was made feel uncomfortable but it was definitely my last I have found a salon that is friendly and trustworthy. Sorry not sorry

I have driven by this place many times and it always caught my eye. Brand new, seems clean and well…read moremaintained from the outside. I went in a few weeks ago needing my eye brows cleaned up before my vacation. Upon entering there was a dog barking from behind a gate. The lady seemed very nice who owned and operated the salon. She told me to not pet the dog and took me in the back room to do my eyebrow consult. I told her I just needed a very simple clean up. Being a man, who already had nice brows, I had just assumed that meant waxing the unibrow, and any stray hairs that were not part of the brows. I guess I should never assume anything ever again. When she was finished she had completely re shaped my eye brows. My left brow was a decent shape but half of the width it used to be. I'm a big man, with now a tiny eye brow. My right eye brow was a whole centimeter away from where it should have started and was a completely different shape than my left one. I understand that eye brows are to be sisters and not twins, but my two brows weren't even related. The right one as well as being very thin and shorter in length had a VERY high arch to it. I guess I should have showed a picture of what I wanted but I didn't think I needed to because the other salons have waxed my eye brows and got it right. On top of it all, she was $20 for a bad brow wax, other places are far better in the Acton area and are much cheaper. My take away is to avoid this place at all costs. I now have to let my eye brows be bushy and gross until they grow back in before I can get them waxed, and anyone who has had a bad brow job knows that it will take 8-12 weeks to do so. Thank you nouveaux salon for making me look weird on my vacation and for practically the whole summer. Avoid this place!

I have been a regular customer at this salon for a few years now and have thoroughly enjoyed all…read morethe services offered there. Ella is a wonderful person and super skilled professional. Wholeheartedly recommend this place to anyone who wants quality work done. Make sure you ask her about BEMER treatments, which are beneficial for health.

Anthony is by far the BEST hairdresser I've ever been to. He's an artist. He knows exactly what to…read moredo, how to do it and does it with precision and flair. I highly recommend him!!

I was looking for a new hairstylist and decided to give LaRuche a try. I arrived on time and…read morewaited 20 minutes before anyone acknowledged me. After 30 minutes, I finally met my stylist. while having my hair washed, my stylist (also co-owner), spoke in whispers over my head. The haircut was nothing special, and not at all what I asked for. Definitely not worth the price. Will not be returning and cannot recommend

I've been going here for a few months rather faithfully and (because I've worked for tips before) I…read morealways try to tip well. Never had to return for a fix on a nail in my memory....got my nails done 4 days ago and had the nail fairly pop off ...they charged for the fix..grr..OK..fine.... This is also my second time getting lashes and the last set was almost a war zone to get off, but I was happy they were so sturdy. This second go they had a younger tech install them and they definitely did not look as good as the first time I had them done...Fine, different styles, I'll live....I wasn't so fine with it when they started falling out. I was also charged today for that "fix" ....even though its only been a few days! Its frustrating that they didnt take recognition that I had JUST been there for the installation and perhaps the fallout was because it was a poor one. Customer loyalty is number one to me in my own business and for business that I am a patron of and I'm more than a little pissed off and definitely disappointed. Not planning to return anytime soon. I thought I had my final salon that I'd be going to for years to come....Guess not :/. Otherwise, the guy who does designs is excellent. Buyer beware that they don't all do the same quality of work so trying a new tech maybe you're last time there. Saddness.

(1/5) I paid $41 for…read morethis and all I got was nail polish. There was no pedicure at all. The polish is messy around the edges, the cuticles were left dry and unclean, and the overall work looks rushed. Definitely not worth the price. I won't be coming back.