The quality at Walgreens has really deteriorated over the years. They were so customer friendly…read moreand easy to shop. Not anymore. It used to be that before when there were more than three people in line, the clerk would call additional backup. Walgreens has done away with this. The sad part, is that it is as expensive as ever to shop here. The store is messy and they will be out of stock of the same product for weeks at a time. What a waste of my time. BEWARE OF THE PRICES NOT RINGING IN CORRECTLY! Most of the Walgreens in the Worcester County area have this lack of service, so it may be due to poor management(district managers, etc)

This Drug store is extremely convenient for me and my family. I have never had a problem with the…read morestaff. They were always extremely nice and polite to me and my family. I have read other reviews on this exact store... I experience the complete opposite! I believe if you treat people negatively and are yelling at them, Why should they sit and not throw you out NO needs this type of disrespect.

I went to Walgreens the beging of the month and I havent been there for a couple of years and thank…read moreGod my account was still good, very professional

Rudest Indian Pharmacist. Kept me on hold 20 minutes and then didnt even know the answer to my…read morequestion on a very commonly prescribed antibiotic. What a biatch. Disconnected me too.

First time customer. This is no CVS. They addressed me by name and even gave me water to take my…read moremedication. CVS would have told me what aisle the water was in for purchase. Auburn Pharmacy actually answer their phone and they don't close for lunch! This is my new pharmacy.

Almost killed my mom by either placing the wrong meds in her bottle, or attaching her label to…read moreanother patients bottle. The result was an ambulance ride to the ER and a four day stay.

Love, love this pharmacy!!!! I have been to many and the pharmacists by far here are much more…read moreknowledgeable, willing to take time to explain all side effects, what to eat or what not to eat with the medication and so much more. They care!!! Prices are wonderful!

I would have expected a little more customer service and said I felt like a criminal being followed…read moreby Detectives there was an employee following me around the store as if I didn't notice it was kind of creepy but I understand area theif is a high rate area for crime . But not every Hardworking Joe from next store who worked over 75 hrs gets treated in such way. Also I lost my membership card and couldn't remember the email or phone number. The clark .. She wouldn't use the store card for me . Making others wait in line while I had to call my wife . Jeeeez just use the store card . It was a $11 Dollar diff with out it..

Mistakes by pharmacy staff, and they will not answer calls or return messages to resolve.read more

I've been going to Rutland Pharmacy for over ten years. The staff is friendly and welcoming every…read moretime I'm there. It's a classic nostalgic vibe that makes me actually look forward to seeing everyone. The pharmacist Jim is extremely approachable and always returns my "hellos" with a friendly smile. I love doing business with small local businesses and Rutland Pharmacy makes this very easy indeed!

From the owner: At Rutland Pharmacy we specialize in serving our community with fast, friendly, professional…read moreservice and the highest-quality medicines and health products. You'll always work with somebody at our pharmacy who greets you by name, and our pharmacists take the time to counsel you and answer your questions. Visit us for all your healthcare needs!

Received my Rx without any issues. Person at window was very courteous and helpful. Thnx CVS…read morecustomer service team

What could improve? Heart meds delivery to disabled, elderly people. I live 1/4 mile from the store…read moreand deliv is my only option at the moment. So, my 1/4 mile deliv has to go thru USPS 5 day deliv schedule. I can't walk, no family to help, why can't CVS do better and make spending my $ easier to maintain my aging health?!

The good thing is 197 Boston trnpk is 24 hour service. However, I've experienced multiple screw up…read morewith my medications and getting scrips filled in a timely manner. The women in the front of the store have been very helpful though on a good note!

I don't call to speak to a robot. If I'm calling the pharmacy about my medications, I expect to be…read morespeaking to a human being. How is this AI considered intelligent when it told me that my date of birth is not associated with an account? Most types of AI do not belong in the medical field, especially when it replaces something that just shouldn't be done by a robot.

Is it just me, or does half the City of Worcester get their prescriptions here? Usually long lines…read morefrom late morning until dark, although today I was able to walk right up to the counter. Pharmacy staff is always friendly, helpful and efficient, and manage the lines as best they can. My advice, come as early as you can to avoid getting stuck waiting. Open 24 hours which is a plus. Have most of what you need. Front of store helpful as well. Parking lot getting old though, could use a repaving job.

They are extremely short staffed so you really need to see what times work for you. It's not their…read morefault. However, anyone that has worked with customers who are any thing but curiously short tempered having to wait for so long? Anybody who doesn't get the message? Has been waited on hard and foot their entire lives! Please you guys try to understand what's going on here and CUT THEM SOME SLACK!!

I submitted a complaint via the Google application regarding the consistent use of child-safety…read morecaps on all medications; however, the store manager responded and contacted me by phone and text to inquire about the matter. I must acknowledge that this response was unexpected, but I conferred with them, and the issue has been resolved. I commend the management and intend to return in the future.

The pharmacy staff were friendly, helpful and very attentive. These folks are the best.read more