They are very accommodating and extremely helpful!! Especially Amber she's a sweetheart , they…read moretreat you like friends not like customers !! On the pharmacist, answer questions that you might have from medications.... Not like c v s everything is computerized!! You can't talk to a human being.. ‼

Their service is terrible, I had to wait 40+ minutes for a refund for a purchase that happened…read more5mins prior because one of the white, older ladies staff lost my receipt. I don't recommend buying cute things from here unless you want a jelly cat or pre-scripted drugs.

This is not my first review of this outstanding pharmacy. Each and every time I go there, I am…read moreimpressed by their helpfulness, patience, friendliness, efficiency and knowledge of every aspect of pharmaceutical services, unique needs and products. Again, I would highly recommend Dr. Bryan Lyn, Frances, Miranda and their entire staff without reservation or hesitation. Ten big GOLD STARS!!!

This is a great pharmacy and I'm not going to grade them down because there's one bad person…read moreworking there whose name begins with K. She seems to be a new hire or maybe an intern or something like that but she is both rude and unprofessional. She speaks Spanish and I'm not sure if her behavior has anything to do with my race and/or age. The owner said she was still in training, but that's no excuse for being rude and having lack of manners combined with what seems to be some type of discriminatory behavior. I hope the owner does the right thing and has a talk with her and tells this person to treat everybody nicely which includes saying please when asking for information such as birthday. She is so rude I have considered not going there. The name of the culprit rhymes with marina.

I came here for my second Covid Vaccine…read more Everyone that checked in for a Vaccine was instructed to line up in the aisle next to the dish detergent until called to the Technician for their vaccine. So while I was on line for a Vaccine some us debated which is the most effective dish detergent? The winner by consensus was: DAWN Platinum. That's what I always buy! I asked 2 women and 2 men on line why they chose DAWN Platinum? Woman One: "Because I am a Platinum Blonde and my husband loves it!" Man One: "My wife prefers Platinum over Gold." Woman Two: "When they add Platinum to the formula--that's what cuts the grease." Man Two: "Because my wife is named DAWN and she is a Platinum Blonde!" (You have to live in Newport Beach to understand this.) This is a smaller CVS--it's tight in this store--older build-out. Fantastic, private area of Newport, next to Ralphs. Back-bay trail is close by and so is Balboa Island. I did not have any side effects from the second (or the first) Pfizer Vaccine so I hope they did not inject water or air? Parking is free, large and easy.

Confrontational front check out lady and I had my 4 year old daughter so she was actually scared…read more Opt for self check out so you don't have to deal with the delinquency. I called to talk to the manager and he could care less.

This pharmacy is open 24 hours which is very helpful for patients who might discharge from the…read moreemergency room at Hoag Hospital in the evening hours. I need to fill up prescription immediately. Lots of gifts, cosmetics, and over-the-counter medication's as well.

Every time I go to CVS it is understaffed and there are huge lines. today I was there at 7 PM…read more There must've been 20 people in line to check out and one cashier. I asked for the manager and I said "do you see a problem here?" and manager says " no I have no idea about any problem " and I said "how about the long line why don't you hire more people to staff the store to increase your customer satisfaction? " I said it was unacceptable and he just shook his head and smiled at me. I miss the Rite Aid stores. The service was better. CVS is cheap on investing in the proper labor. Before waiting in line for checkout with the cashier, I tried the automated checkout. I was actually trying to give CVS more business, and I had more purchases than would fit on their tiny little automated checkout counter. The cheap paper bags fell on the floor and broke so I said " I don't want all of these things. I just have to buy one medical supply for my daughter" that put me in the 20 line purgatory behind all the people. All the manager could say is why don't you use our automated checkout? I tried to explain to him why the automated checkout did not work mind you I have a computer science degree this is not user error. This is incompetence understaffing, and no understanding of customer satisfaction.

First, I was blown away with the simplicity and organization involved when it came time to…read morerefilling my regular & vital prescriptions Second, Extremely competent, knowledgeable and resourceful staff Third, Absolutely top-notch customer service. I did not know customer service could be incorporated into medicine until now... Thank you Suzanne! You've made this portion of my life, much more simple and organized

Suzanne the pharmacist is amazing and is super helpful! She's an integral part of the community and…read moreher passion for helping the community and visitors really show. Support small local businesses!

I went into this Walgreens to pick up EMERGENCY Diabetic meds as my GL spiked, plus it was hot…read moreoutside. Was having a ned emergency including headaches and loss of vision. I WAS TREATED AS AN UNLIMITED ATM. Finally got the Novalog, however was unable to get the needed needles to inject the life saving insulin. 1 week later, Zero followup from Wallgreens. Oh did I mention I was told to come back in 1-2 hours since they was going to lunch? I remember Walgreens "lunch counter" getting shakes and Icecream. Today's mentality is Walgreens take your and your insurance's money, then you get attitude of how the patient should be thankful we are allowed to shop there. I have tons to say. However, NEVER allow anyone to bully you or make you feel you are inferior and the patient/client needs to earn or accept poor service. 1726 Superior Ave Costa Mesa, CA 92627 Should have STAYED a TOWER RECORDS.

They are very professional and efficient. Would highly recommend. After going through a bad…read moreexperience with another pharmacy I was so impressed by their ability to deliver excellent results. Thank you

Great place for anything you forgot to pack. Deodorant, sunscreen, snacks. They have it. Also, cute…read morestore for jewelry, lotions, candles & unique gifts. Friendly service. Two entrances/exits & parking available.

I've been to many pharmacies, but Newport Lido truly is the best. From the moment I walk in, I'm…read morealways greeted with genuine warmth and professionalism. Their team is consistently friendly and helpful. They've gone above and beyond to resolve any prescription hiccup I've run into and made sure everything was sorted quickly. They really care about you as a patient and want to make sure you're taken care of. If you're looking for a pharmacy that treats you like a neighbor, not just a number, this is it. Highly recommend!

Carolyn at the pharmacy is SO NICE. I have a fear of needles, and she immediately put me at ease,…read moreand kept checking in on me. I received the flu and Covid vaccines at the same time, and both weren't painful at all. She deserves a promotion!

This is the worst possible pharmacy, do not get your medicines filled here. The pharmacists are the…read morerudest people, I'm not sure how they still have jobs. I've seen them yell at people, they loudly announce people's birthdates and addresses, they often don't have very common medicine in stock and they will flat out lie and blame the customer about why they've failed to fill prescriptions. Especially if you were a senior do not come here, they treat seniors terribly.

This is by FAR the best pharmacy in OC or anywhere (that I have experienced anyway)! ! You can…read moreexpect quick service that's reliable and price /value that is a better experience all around than chain stores, etc.!!! Can't say enough should be 10 stars! Plus they smile, have a yummy coffee maker and comfortable place to wait an average of only 10 minutes to get your scripts filled! I am over the long waits at Rite Aide and the negativity of the staff there who act like they are doing me a favor!

Excellent customer service. I'm in and out faster than I can get anything done at WrongAid. They…read moreremember us and value our business.

My go-to CVS, mainly because of the people who work here…read more The pharmacists are excellent, super helpful, thoughtful, and always takes the time to clearly explain medications and answer questions. You can tell there's real care there, which makes a big difference. The store itself is large and well stocked, but the lack of a drive-through is what keeps this at 4 stars instead of 5. Still, reliable service and a pharmacy team I genuinely trust, which is what matters most.

12/3/2025- transferred all our prescriptions To Costco…read more Terrible customer service, zero follow up. Somebody needs to go in and evaluate the issues here. People are suffering because of their negligence.