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    Hill Pharmacy

    4.2 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    7 months ago

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    3 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.4(121 reviews)
    2.4 mi
    $$

    This pharmacy is open 24 hours which is very helpful for patients who might discharge from the…read moreemergency room at Hoag Hospital in the evening hours. I need to fill up prescription immediately. Lots of gifts, cosmetics, and over-the-counter medication's as well.

    Every time I go to CVS it is understaffed and there are huge lines. today I was there at 7 PM…read more There must've been 20 people in line to check out and one cashier. I asked for the manager and I said "do you see a problem here?" and manager says " no I have no idea about any problem " and I said "how about the long line why don't you hire more people to staff the store to increase your customer satisfaction? " I said it was unacceptable and he just shook his head and smiled at me. I miss the Rite Aid stores. The service was better. CVS is cheap on investing in the proper labor. Before waiting in line for checkout with the cashier, I tried the automated checkout. I was actually trying to give CVS more business, and I had more purchases than would fit on their tiny little automated checkout counter. The cheap paper bags fell on the floor and broke so I said " I don't want all of these things. I just have to buy one medical supply for my daughter" that put me in the 20 line purgatory behind all the people. All the manager could say is why don't you use our automated checkout? I tried to explain to him why the automated checkout did not work mind you I have a computer science degree this is not user error. This is incompetence understaffing, and no understanding of customer satisfaction.

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    Hill Pharmacy - drugstores - Updated May 2026

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