I went into this Walgreens to pick up EMERGENCY Diabetic meds as my GL spiked, plus it was hot outside. Was having a ned emergency including headaches and loss of vision. I WAS TREATED AS AN UNLIMITED ATM. Finally got the Novalog, however was unable to get the needed needles to inject the life saving insulin. 1 week later, Zero followup from Wallgreens. Oh did I mention I was told to come back in 1-2 hours since they was going to lunch? I remember Walgreens "lunch counter" getting shakes and Icecream. Today's mentality is Walgreens take your and your insurance's money, then you get attitude of how the patient should be thankful we are allowed to shop there. I have tons to say. However, NEVER allow anyone to bully you or make you feel you are inferior and the patient/client needs to earn or accept poor service. 1726 Superior Ave Costa Mesa, CA 92627 Should have STAYED a TOWER RECORDS. read more

They are very professional and efficient. Would highly recommend. After going through a bad experience with another pharmacy I was so impressed by their ability to deliver excellent results. Thank you read more

I can't even believe this pharmacy is still open with all the horrible reviews. I had my intro to this rude unprofessional HORRIBLE staff this week. The gal helping customers has no business whatsoever being in retail dealing with People. Especially those that are hurting and sick when they come to a pharmacy. I've never ever been treated so rudely and yelled at by anyone ever in customer service. I had 3 Interactions with this pharmacy in 2 weeks. I will never step foot in that store again. I went to another pharmacy and they got right into helping me solve the problem. Walgreens please relieve the girl who helps customers during the day. The worst thing is your pharmacist stood right there and never stepped in to calm her yelling employee. I'm writing to corporate also. read more

I just want to give a huge shout out to Mina, the pharmacist, for genuinely helping me when I needed it most. I was having a really frustrating insurance issue that was stopping my medication from being filled, and Mina didn't give up on me. She made multiple calls to my doctor's office and my insurance, patiently working through everything until my prior authorization finally went through. She was kind, understanding, and treated me like a real person not just another prescription. Her effort took a lot of stress off my shoulders, and I'm truly grateful read more

I go to the pharmacy at Newport Blvd and 17th Street (Newport/Costa Mesa) because it's the closest. The pharmacist (woman/Asian) didn't give me the time of day to the point she didn't even look in my direction until I said "Yall need to get with the program." And then she said "Well we need a prescription". I said "Dr. Vahidi gave it to you twice." And she said "Oh well just call him back." I'm DONE with Newport Beach and 17th Street. I always have a problem with the Adderall every time I go! I have to ask the doctor at least twice. read more

the pharmacy is an absolute clown show! every month is a struggle! it now takes 5-7 days to get a prescription filled... are you serious? it must be coming by covered wagon! you can ask the same question 4 times, and get 4 different answers every time! i hate this place -the temu of pharmacies! read more

STAY AWAY from here. HORRIBLE in every way. ZERO stars. Never have normal scripts in stock. Never ever ever ever ever ever answer the phone. Never do what they say they will do when you can talk to them, which requires you to go stand in line at the store because they don't answer the phone. Online pharmacy website HORRIBLE! Did a crazy monkey design their pharmacy pages and functions??? HORRIBLE!!!!! read more

The pharmacy at this location is very unprofessional and unhelpful. The pharmacist always seems to be in a hurry to not help you and makes you feel like you're inconveniencing her. It's quite an interesting approach to business when we're forced to speak with them before getting the prescriptions. read more

The woman working the register's tonight has a horrendous attitude. My partner and I went in to print some pictures out, he greeted her and asked her very politely if he could use the cord so he could begin uploading. She proceeded to ask what phone he had and when he answered her direct question she interrupted both of us as we were specifying what type it needed (type-C) to say "well, i don't know what that means" as if we had asked her rudely. I immediately told my partner we were leaving as she was approaching with the cord (she seemed to have no issue finding the cord, so I guess she knew what that meant), and looked shocked as we left. I did not catch her name as I decided we were leaving very quickly, but envision a typical Karen hair cut, make it red, and give it a little bit of Lil Nicky. read more

We were delighted to find a special cream for our family member ( in the hospital) at Walgreens! No one else had it and I showed a picture of the cream and they knew right where it was. Yay! And tanks to friendly staff read more

Went into Walgreen's this week to get some copies of my photos and received excellent assistance from a lady named Melissa I had 40 photos to copy and Melissa was able to help me get started and verified with me at the end that I received all my copies She was so kind and so helpful An Outstanding employee Thank you I read more

I am completely disapointed on how my visit went today at the costa mesa walgreens pharmacy. I got there a couple of minutes before the pharmacy reopened after lunch ... I understood that I would be the first customer so I tried to give them their space and time before they opened their sliding door, and patiently waited to be calledto the counter. This was a new prescription for me, and I was also a new customer and the prescription was not a narcotic. The gentleman at the counter just said your insurance doesn't cover the prescription here. I had to ask if it was covered at cvs and he just said yes and turned me away. Did not even bother to ask if we wanted it transfered at least out of courtesy. I will definatley not be comming back to get my prescriptions filled. read more

The worst customer service I have ever experienced! No one was willing to help, and they spoke to me so rudely!!

Absolute worst customer experience I've ever had. Pharmacist and techs all look miserable and their actions portray that narrative. How does a corporation as large as Walgreens allow below the bare minimum customer service standards. read more

Website says open till 11. Sign on the door says open till 11. I get there at 10:30 they don't open the door they said they're getting ready to close. BS. read more

These people can screw themselves. I am out of town and they made it impossible to get my prescription. ONLY this location is being difficult. Telling me to get a doctor out here as if it's just "that easy" and I'm not getting a doctor out here when I don't live here. They are ridiculous. The pharmacy is ridiculous. read more

The worset and rudest pharmacy staff you can ever deal with, park and the ladies there today are very unhelpful and unprofessional and disrespectful as well, i will definitely file a complaint in the corporate against them. Arrived there before closing by 5 min and they said we dont know if we can process your daughter's antibiotic now we are about to close, which is the hospital sent the medication at 7 in the morning, then they ask me to go to different location and get the antibiotic, once i said i will file a complaint they got the antibiotic in 2 minutes, these people are so bad and they need attention from there corporate. Shame on you guys when a year and half baby need an urgent medication because she having a fever and you freaking wanna go home without giving me her medication. Very bad now a days. read more

Extremely understaffed. Long waits. Pharmacy workers also have to help customers in the aisles. I called twice in the last two days, was put on hold for over 20 minutes and then hung up on. Now in an interminable wait for a prescription. Unbelievable. read more

I was waiting in line to pay and this worker Chad took his sweet as time to rang up the items as if he never seen people purchased shit before, why you to look at all sides of a box of napkins if you already scan it like why. Just annoying how long time we had to wait. read more

Walgreens - 3 people in front of me with less than 6 items took him about 10 min - Drugstores Near Me - Costa Mesa, California

Katrina the Pharmacist was helpful and efficient. She kept the line moving and made sure I had the correct insurance so I paid the least amount for my medication. Prescription was ready within 3 hrs of my Dr prescribing, maybe earlier but I didn't show up until then. Thanks Katrina. read more

If I could give zero stars I would! The pharmacy manager (male) screamed at me on the phone and told me he didn't care if I don't have my medicine which I need They are all on a different page, all telling me something different Completely rude with absolutely no knowledge, understanding or respect read more

So I've been sitting here waiting for photos to be printed. Shockingly right in front of my face the manager Mathew decided to scroll through Facebook on his phone instead of work. I had to wait so long I almost didn't want my pictures anymore- $36. To sit here for almost an hour read more

See all

I was in a dire situation to get my medication before going abroad and friendly associate Andrew saved my day. I owe him and the pharmacy for helping me out when j most needed it :) read more

Analiss the technician is superb in customer care and the staff was awesome. There's no wait here!

Filled a prescription here today and went to pick it up after about an hour. When I arrived, it wasn't ready and I was told it would be just 5 minutes. After about 20 minutes waiting and watching, I witnessed 2 people getting the incorrect prescription, others not getting their prescriptions at all (pharmacist claiming it wasn't received) and 3 pharmacists working on 1 computer for one order (how many pharmacists does it take to fill 1 prescription?). When I got home I realize I only have 1 prescription and my doctor faxed over 2. This place is a disaster. I won't be going back. I thought CVS across the street was bad but boy this place takes the cake on being an unorganized cluster. read more

I cannot handle the rudeness of the employees in the pharmacy. That was the beginning of a post a few months ago, I never posted. But after today I am. This is the worst walgreens. I could not get my RX today at 10 am because the pharmacist stepped out of the building. Weird. And the clerk was rude & seemed offended I would question that excuse. I will never set foot in this walgreens ever again, nor should you. I wish there was a legitimate way to voice my opinion & that someone but actually listen and effect change. Management needs to know. read more

Try calling the actual pharmacy and you will NEVER be able to talk to the staff ! When they get the order from my MD electronically, it usually takes 2 days for the order to be filled! So then i have to drive there each time, just to make sure they can fill the order, and they ALWAYS complain about how understaffed they are, so after i go there the first time, i then have to wait 5 or more hours until they actually fill the RX. It's CRAZY and absurd! after today I am switching to CVS for my pharmacy! read more

Do you need a prescription filled or random sundries out on your way to Balboa? Or maybe you live in the area... It is a Walgreens, with all that being a Walgreens implies. Beauty products, first aid, cold & flu, and some random food items. It isn't a grocery store, but you can get the basics in a pinch, and you can of course get all the stuff you would normally pick up from a drug store. read more

New Pharmacy Management is horrible. Although this Walgreens is generally fine to shop at, avoid the pharmacy. Long lines and people working at the pharmacy seem to be untrained and incompetent. Customer after customer couldn't get answers for simple questions and everyone of the 10 people in line were frustrated with the process (or lack thereof). When discussing an issue with the manager, it became evident where the lack of training and basic communication skills came from. He simply lacked basic communication skills and showed a lack of concern for any of the customers in line. Very sad because this used to by my neighborhood pharmacy but now I'll only go for the bottled water and toilet paper. Go to CVS or the Walgreens on Brookhurst. read more

Every time I've been to this Walgreens no matter what day or time it's always super slow in the pharmacy department. If you're in a rush or making a quick pit stop to pick up your prescription this is not the place to do so. I recently walked in on a Saturday around 5pm (which they close 6pm) there was one lady at the counter with another lady waiting. I probably got to the counter 20 minutes later which was ridiculous. There was also one guy working which slows down the process and probably not his fault that was the case but they should really have more staff or something to make this transaction quicker. I'm also not sure if their computer systems are slow or what but if that is, they should fix that as well. My rating will go up and change if they can change on the speed of handling prescriptions as this would make things a lot easier! read more

The pharmacy department at this Walgreens location is the best pharmacy I've ever been to! Special orders at pharmacies are normally a nightmare. I have a senior kitty who requires daily subcutaneous fluids for his advanced kidney disease. The fluids are not something pharmacies keep on hand, particularly when you're ordering a case at a time. I had been getting them from my local Costco but they were having issues filling my prescription. I actually waited over a month(!) to get them, hoping all the while the distributor would get the fluids back in stock and that Costco would actually let me know if and when the order was filled (FYI, they don't provide updates and you have to keep calling them in cases like this -- very annoying). CVS didn't have the fluids in stock either so I was getting nervous that I was going to run out. In a last ditch effort, I contacted this Walgreens and expected the same story where all fluids were on backorder with no date of when they'd be available. Imagine my surprise when the friendly pharmacy worker said she'd check with their distributor and call me back. I didn't get a call that day so I figured I'd check with them again in a few days, but guess what: I was called back the very next day with news that they could order it for me! I was even given an approximate cost for the fluids -- something other pharmacies are unwilling to do for whatever reason -- and the price was totally reasonable. After I received a call the very next day that my prescription was ready for pickup, I showed up with my three Rx discount cards to help reduce the cost of the fluids since they aren't covered by insurance. Instead of getting attitude (which has happened at EVERY other pharmacy I've been to), I was met with a smile and an of-course-we-can-do-that-for-you attitude. The pharmacy staff even helped me figure out which card would get the best discount based on the number of days my Rx would cover! We determined that my prescription was for more days than the discount card covered, but I noticed that my Rx was outdated and called my vet to fix it. The pharmacy said they'd update the Rx once they heard back from my vet so I decided to come back the next day instead of waiting. I received a call that night from a pharmacy worker to call them back because they had the prescription but the quantity didn't match up to what we had talked about so they put my order on hold. I can't believe that she remembered me and that I needed a whole case rather than just one bag of fluids -- talk about great service! I called them the next morning and straightened it out with my vet. When I went in to pick up my Rx, the ladies I dealt with in the pharmacy department were so friendly and actually seemed to care about helping me keep my kitty well. They even had the best discount card on file which ended up saving me over 50%! The pharmacy staff at this Walgreens really go above and beyond for their customers, and it feels like excellent customer service is their #1 priority. I have no idea why other reviewers complain about this department because these ladies were the most helpful, friendly, informed, and courteous pharmacy department I've ever met. This seals the deal for me. This Walgreens is my new pharmacy! read more

The worst Pharmacy to ever go to I swear they wouldn't know how to do things quickly if it bit them in the booty after having my prescription come here for the last six months I'm finally changing it's ridiculous to wait 30 minutes in line every time you come to get a prescription why do you guys allow this do you not care about us are you guys that crappy there's a 90-year-old man standing in line and your employees don't go out of their way to even help him or find him a chair like you guys are disgusting read more

I just used Walgreens to scan an old 8 x 10 photo and then reduce it to 4 x 6 and 5 x 7. The staff was very helpful and the results were amazing. The photos looks better than the original photo and the price was under $4. Completely satisfied. read more

As a resident of Costa Mesa I'm very happy to now have a new Walgreens on this side of town. The store looks great, the landscaping and decor is a welcomed sight to what use to be an abandoned dirt lot were homeless people use to spend their days. I remember going to the roller rink that was here back in the 1970's and then the liquor barn that was so convenient during the 1990s. For a short period of time we had the Tower Records building and before the cassette tape and then the CD became extinct this was a popular place for young adults to spend their Friday nights. I think the new Walgreens is going to bring a consistent type of business to the area and should serve the people of Costa Mesa well. I walked into the new Walgreens before it was open and from what I can tell it's going to be great. It is not the biggest Walgreens I have ever seen but it's well organized and has a variety of all the things that we need. The parking lot was completely finished and I think that there are plenty of spaces to handle the steady flow of customers that I believe this place will have. For those of us on the side of town it's going to be nice not to have to cross the busy 17th stree intesection when we need something quick and we want the transaction to be easy. Bottom line is Walgreens is awesome and I am happy that it is finally built, the long wait is over. read more

Walgreens - Drugstores Near Me - Costa Mesa, California

See all

Horribly inefficient pharmacy. For one simple prescription of diabetic glucose meter test strips, it took multiple visits over a one month period before I finally gave up. They were incapable of filling this prescription. Worst pharmacy I have tried to use. read more

Best customer service from Ronaldo. I went in there looking for something & he was very friendly & helpful. This is what customer service is all about! A+ read more

Walgreens - Drugstores Near Me - Costa Mesa, California

Not often do I leave reviews but I felt like it is very necessary that I let people who will be visiting this pharmacy know that the head Pharmacist Andrew is such a gentleman and a professional, every time that I have gone in and had the pleasure of dealing with him I honestly left there with a smile on my face! He is always very kind and caring and seems to genuinely care about my needs. I wish all my experiences with people were like this. I do not live in the area but I go out of my way to visit this pharmacy because of the service I get. 4 years of going here and as long as I am able to I will be a customer of this location. Thank you Andrew! read more

I am traveling to Senegal for a medical trip and Andrew, the pharmacist, was SO helpful and kind with helping me getting the correct medications/ discounts because my insurance wouldn't cover the whole prescription. Andrew was a complete life saver and made this whole process so much easier for me. He is always very kind when I come in to get medications, and is overall very knowledgeable and helpful. Give this man a raise!! He deserves it!! read more

Ghetto horrible staff.. they didn't given give me back my change. They manger is rude asfk.. she's even rude to you co workers

New management is horrible. I shop there very often. It was the night before XMas and I must've been purchasing at least $600 in last minute gift wrap and stocking stuffers. I had been in the store about 45 minutes and during that time k had a few questions about some items and when I asked the manager lady was very rude and impatient. I just bit my tongue and ignored it. When I was ready to checkout she was again very snappy and unfriendly and acting almost irritated I was purchasing so much stuff.... Midway through check out I had added 2 bottles of sparkling wine and some coffee liquor for entertaining along with the other items. came in to buy and she asks me for ID. Now I am 52 yrs. Old, and despite whatever policy they have it's painfully obvious I am "of age" old enough to purchase alcohol. The cashier/manager says to me "sorry I can't sell this to you" I laughed like she was joking and she said "nope our policy requires us to card everyone" and took the bottles off. At that point I'd had enough and walked out with nothing. What's a good neighbodhoid pharmacy good for if they treat you like crap and then blame policy for their lack of description? I'll never set foot in that store again. The revenue I brought into that store alone exceeds $500 per month and they just lost their best customer. So rude and impolite. Makes me sick to my stomach how companies hire shit workers and treat their customers like dirt. Whatever happened to good old friendly customer service where stores appreciated your business instead of took their customers for granted? read more