Don't go to this pharmacy!!! A pharmacist named Arpita is very rude and actually put my health at risk by denying to fill my prescription. She was playing doctor and telling me I had to change doctors. When I asked to talk to the manager she said no he's too busy. I have reported her to The California State Board of Pharmacy. Here is the link if you have experienced any similar issues: https://www.pharmacy.ca.gov/consumers/ complaint_info.shtml They actually have caused me to go to the hospital as l had a seizure and I don't want them harming anyone else read more

Ever since I got transferred from Rite Aid all I've had is problems with this pharmacy!! They never have my meds ready and always blame my Dr, never had a problem with Rite Aid. read more

They should stick to selling Groceries!!! Never the same Staff so they don't care, if you have a question about your prescription call your Doctor or Google it! Lack of customer support feels like your bothering them!!! They need some customer Support pills! read more

Worst customer service experience in my 42 years of life with Dao the pharmacist. I had a prescription transferred from my Walgreens to this Ralph's to save money. I took an Uber to pick it up and was told by Dao they have no record of my prescription. Keep in mind this is a psychiatric med and I need to take it everyday. When I became confused and started asking why they don't have my prescription I was told they had no record. I then produced the voicemail from Ralph's saying they had my prescription ready for pickup. Suddenly the story changed and Dao blamed me "you didn't pick it up in time", she said. Dao then told me "I wasn't working that day, but it's been put back on the shelf". Ok then I asked "please take it off the shelf and let me have my script". Dao told me it would be 2-3 hours. The story changed 3 times then I was told I'd have to wait at least 2 hours and that possibly my doctor would need to be called? The story changed three times and there was a confusing ending where I would have to wait 2 hours to then be told my doctor wasn't available. My doctor is off at 4pm. This took place at 6:30 pm so that wasn't a possibility. When I said this, I was then told I wouldn't be able to get my prescription. Wait?' Why does this story keep changing? And now it's not 2-3 hours but possibly days? It made absolutely no sense. This is when I lost my temper. I was not aggressive but I was upset and used the F word. I apologize for that but feel in my situation I had every right to be furious. The manger was nice and apologized but told me there was nothing they can do. "They can't just hand out meds" the manager explained. That's when I got very upset and called some names out as I left this Ralph's for the last time. Hand out meds?! I am sorry but please check your records and you will see how insulting that comment was. I think maybe they thought I was homeless because I had a large bag with me? I don't understand but I have called corporate and this is being looked into. I was not perfect in this situation but considering how I was treated I think I did an amazing job of not losing it. I have a mental illness and take meds for it. The meds as I previously mentioned were transferred to your pharmacy. My pharmacist confirmed and I have the electronic record. Thank you Lord for my Walgreens pharmacist for giving me one days worth of meds while they contact my doctor for another prescription. Today should not have been so awful and there should have been some compassion from Dao. If this is a pattern then maybe working with customers isn't best for her. Some people are best suited for it and especially in such a fragile position dealing with sick people all day. There was never an apology or an effort to make things right. Dao only wanted to pass blame and get me out of the way to help the customer behind me in line. Nobody should have to go through what I am going through tonight waiting for my meds to kick in. Mental illness is real and it is a disease. I feel like speaking to a lawyer and might make some calls tomorrow. This really isn't sitting right with me and I'm curious to see what corporate says as well as my therapist and psychiatrist. Hopefully they have a lawyer who specializes in mental health and will write some letters and take on Ralph's until they make this right. ** after speaking with my therapist and pharmacist I have made one huge discovery. Pharmacies hold your prescription for one year. So if you don't pick it up or even cancel it, the same prescription will be on record and can be filled. And no reason why it shouldn't be done in typical waiting time 20-30 minutes. I believe I was lied to in regards to the extensive wait. This is shocking to me and I am pacing around my house wondering how this happened. How my prescription was transferred to Ralph's, confirmed by the transferring pharmacy and my voicemail record and then I'm told they have no record, no wait it's been reshelved, it will take 2-3 hours and we may have to call your doctor. What a web of a story to put on someone who's just trying to pick up their psych prescription. I wish this was a nightmare but I'm living in Dao's world where she yields way too much power. You should be ashamed of yourself if I am correct and you lied to me. Which is quite obvious by your 3 different stories.** Here is the video version uploaded to YouTube https://youtu.be/9s8RkUWUMaw read more

Ralph's Pharmacy - Dao the pharmacist who doesn't believe Mental illness is a disease. Time to let her go, Ralph's. - Drugstores Near Me - Costa Mesa, California

See all

They are great at letting you know a prescription is ready to order. When you do order they are just as prompt letting you know it's ready. I kept forgetting and they were very good at reminding me. read more

I can't say enough good things about Ralph's Pharmacy in Costa Mesa. I worked in a pharmacy before college. It was a neighborhood pharmacy and people were treated like they were friends. This is the way I feel about this pharmacy. They have gone out of their way several times to make things right between my prescriptions and my doctors. Everyone is friendly and smiling. I literally live less than 1/2 mile from a CVS and I drive across the city to go to Ralphs. The CVS is disorganized, grumpy and sometimes downright rude. I'm happy to support a business that treats you like a real person, especially when it comes to something so confusing (insurance, medicare, GoodRx, etc) as prescription medication. read more

They have been very reasonably priced on prescriptions, and they have had my Dog's Prescriptions in stock and when not are able to get them right away. I really appreciate how they verify they have in stock before we wait. For my Compounding Prescriptions they can not do I go to Westcliff Compounding Pharmacy in Costa Mesa. I find both these really help me give the best medications to my wonderful Service Dog Louis. read more

I am so glad I made Ralph's my pharmacy. I feel bad for people waiting in line at CVS & Rite Aid. I guess they don't know, so this is my way of telling them. They are quick, polite and go out of their way for me on a constant basis. read more

Ralph's Pharmacy on 17th is sweeeeet. I love to be able to go in there and pick up my scripts while shopping. Wait is never long, people who work there are ALWAYS super nice and professional. So great compared to CVS - where I felt their customer service lacked, big time..... and they made a lot of mistakes. Ralph's is my new local pharmacy and I really appreciate their location, service and prices! read more

Never have I had such a bad experience at a pharmacy or felt so judged. I rarely write reviews on Yelp. This happened in December so for me to write a review in March shows that I'm still REALLY upset over what happened. I had just gone to the doctors and it turned out I had bronchitis (which later turned into pneumonia) and my doctor wrote me a script for antibiotics, and inhaler, and promethazine cough syrup. First, the pharmacist read the script WRONG. He said that it was promethazine codeine and it wasn't on the right script. I told him that he should call the doctor and he refused. I had gone to Walgreens but they were out of promethazine (regular promethazine). I was just trying to get my medicine so I could feel better before the holidays. If I could give this place zero stars I would. NEVER going back there again. I ended up leaving it and getting it EASILY at Albertsons. read more

I think they may have a new head pharmacist. Kinda grumpy and rude. Always have to call about my refills. The other staff that has been there for awhile do a great job but something has changed and not for the better. read more

Excellent service and staff. The phone system works well and there is an outside window for pickup. This is a great pharmacy. I've heard frustrating stories about other pharmacies in the area. Ralph's isn't like that. They do a great job. read more

Thanks very much Ralph's Pharmacy for carrying the FluBlok. The Flu vaccine without EGG! Excellent Service in the Pharmacy also. Sincerely Greg read more

RAW MEAT! RAW MEAT! RAW MEAT! RAW MEAT! Apparently these people who prepare "ready to eat foods" such as fried, baked or rotisserie chicken, baby back ribs, or meatloaf. These foods have CONSISTENTLY been prepared under the standard cooking temperature such as 165 degrees for poultry and 155 for red meats. They were cold and gooey inside. Looked great on the outside. Just shows that their cooks don't care about standard procedures such as a meat thermometer. Don't trust this specific store food or produce. They have no standard operating procedures. Even when I went to return my items, the had a hard time locating a "manager on duty" who ended up having to be trained on just returning items purchases minutes earlier with a receipt. Poor training means poor product. And poor product when it comes to food, kills people. Joke management. Joke production. Joke location. Anyone near this location would be much better off going to the 17th and Newport location. Avoid salmonella, food poisoning, and any other well know food born illnesses due to lack of care. read more

I love this pharmacy! The team that runs the place has been doing a great job getting me my medications for the better part of four years. I will never go back to CVS since I have grown so accustomed to the quick convenient and friendly service that the team at the Ralph's Pharmacy on 17th St. provides. read more

The fastest Pharmacy I have ever gone to. They are typically able to fill my prescription within 20 minutes when they have it on hand. They are also extremely friendly, which is something you don't always find in pharmacy staff. read more

The pharmacy team is always professional and willing to lend advice.

Ralph's Pharmacy is a God send! They were the ONLY pharmacy in the area to carry my prescription - I was about to give up hope. Not only did they have the prescription I needed but they offered exceptional customer service. They went above and beyond to help me. This will be the only pharmacy I use from now on! read more

Friendly, fast & knowledgeable service. They handle most all of the insurance policies. Very little waiting and smiling faces. What more could you ask for in a pharmacy? read more