My doctor warned me. She said this CVS has constant problems filling prescriptions because their…read moresystem doesn't see the dosing information correctly. I shouldn't taken the hint! Yes, CVS had that exact problem, but that was only the beginning. To start, after waiting in line to pick up my Rx, I learned my insurance had not been applied. Now I had to go wait in another line. After waiting further for the young pharmacist (her picture was on the wall, so I'm assuming) to apply my insurance to both meds, she finally turned to me and said flatly, "Your Blue Cross Blue Shield insurance isn't contracted with us." I'm like, you're kidding?! It's a group HMO plan, not some ACA plan. And she confirmed, "No." Incredulous, I just turned to leave, thinking I would have to go somewhere else, make sure they take my insurance, transfer my prescriptions... then wait, even longer! Well, I was miserable (that's why I was here in the first place) and shouldn't have turned to leave. Because when I walked back to the back pharmacy counter and told her, "Why don't you just put them back on the GoodRX coupon and let me pay for them?" She had already returned my prescriptions. It would now take yet another 20-25 minutes before I could get out of this hell with my meds. Now look, it would have been great if I had been feeling at least 50% and had the presence of mind to suggest that in the first place. But she knew she had options and should have made the suggestion up front. Also, her insinuation that it was BCBS Texas's fault that CVS refused to contract for my HMO plan was disingenuous at best and deceptive at worst. I saw the pharmacy staff hustling back there; they are working hard. But that's no excuse for poor, deceptive service. And CVS choosing to not take a main line group plan from BCBS Texas, well that's just about CVS dipping further into our wallets. I'll never be back to this store!

The CVS on Wanamaker has closed and moved in with CVS at 21st and Gage. same great staff in…read morePharmacy and retail part. The transition to one store was much easier than expected.

The pharmacy is absolutley terrible!!! My daughters meds were supposed to be ready 04/24/26, then…read more04/27/26 then possibly 04/28/26 but they cant tell me for sure. The meds are not optional, she needs them daily and being without for days with no answer as to when they come in is NOT acceptable. I asked the order to be tranferred to another location that has the meds in stock, due to the type of meds we have to consult the doctor and have the prescription sent to another location costing us more time and money. If you need apharmacy go anywhere but here, this is not the first time we have had an issue!

The self serving KIOS is meant to be used by individuals. Why the clerk is intruding every person…read moreusing it as if the person has no idea how to use it? Quite frankly, this is incredibly invasive, why the clerk come by push every screen button , ask your phone number, and whatever answers need to be answered on screen WITHOUT any requests for HELP. Also, the same clerk has been pushing and upsell even I asked not to be bother and not interested and turn around questioned why not, I will not shop in the CVS again.

This Local Pharmacy was able to get me an RX for 55.00 Walgreens wanted 1000.00! My insurance…read morewon't pay! Fother Muckers! "OPTUM , SIERRA HEALTH, MGM You all suck!!! They won't pay for ointment for a rash that was prescribed by an MD. Their reply... "less expensive options available"! REALLY?? Maybe next time I should go to the Insurance office when I get sick instead of the doctor to get diagnosed, and treated! LONG PRAIRIE PHARMACY Literally saved my hide! The local merchant beats Big Box! Walgreens can't touch these prices, and service!

They told me my package was in or at mail box I have a letter from the post office saying it was…read morenot delivered. I haven't received any information about the antibiotic for my acne yet .. do not shop with them

So now to communicate non-urgent issues with the pharmacy they make you use an app. RXlocal. That's…read moreall fine and good assuming they have the correct number on file for you. They clearly don't (didn't at the time) have my cell phone number, but they do have my wife's....bummer. It was an easy fix, just had to get someone to pick up the phone and change/correct it to my cell #. In my opinion, too many issues can be left out over a text message or an app. It's much better talking warm body to warm body.

So thankful for S and J! My family and I moved our prescriptions over to them a couple of years ago…read moreand we have been so happy with the staff and pharmacy itself! They are very quick, always happy to answer any questions or help when needed. The other day my insurance wasn't covering my inhaler, they went above and beyond and found an inhaler that the insurance would cover. Thank you S and J!

It may be a smaller Walgreens, but I love this store... the staff is so great! They truly care…read moreabout customer service, and it shows! The pharmacy is almost always at least a little busy, but the personal care that you get absolutely makes up for it!

this is the worst Walgreens location I have ever encountered! Wait times to pick up my…read moreprescription, prescription not ready when they said they would be ready, out of medication and delays receiving medication, the pharmacy that work the drive-through are incredibly rude! Do not bother going to this pharmacy

Hi my names Suzy, I want to thank the staff of this pharmacy endlessly for helping me yesterday…read moreevening before they closed. They helped me with my insurance issues and gave me a coupon on my prescription to help me out! The lady at the window was very nice, I started having a panic attack out of nowhere and she asked me if I was okay! How very kind! I don't think I've experienced as much care at another CVS as this one has shown. They work quick and swiftly. Don't knock them for your own faults and doings because all they do is help at this facility.

I went to pick up my prescription. This Old Woman, who was manning the Delivery Counter. Suddenly…read morein the MIDDLE OF THE TRANSACTION, SHE DECIDED TO LOG OUT and CALLED IT A DAY. I was shocked her EXTREMELY RUDE AND OBNOXIOUS behaviour. I think I will move on to a more friendly atmosphere.

The only reason it's even getting to stars is because 1 of the 3 girls in the blue scrubs was…read moreactually nice about the situation another one totally messed up (I wish I knew names, but the girl with the locks was so very nice). When picking up my wife's medication for her pregnancy last week, I noticed it was far less than she usually receives (in a ziplock bag when it normally come in 3 boxes). I went back inside after confirming my suspicions with my wife and a pharmacy tech told me that it was all they had, and the rest would be available the following Monday. Fast forward to today, when trying to fill the rest of her prescription, my wife said she was being charged over $100 for an "early refill". We have never paid over $10 for this particular medication, so obviously we were confused. When she called into the pharmacy, the man on the phone said that their system read she received the full prescription and that withstood would have to check the cameras to see if there was any discrepancies in what we were given. I didn't think that was acceptable, so I drove down to the pharmacy to plead my case in person. I saw the girl who gave me the partial prescription and she couldn't even bring herself to look at me. Another girl came and told me the same thing that was said on the phone, even after I showed her the picture of what we received. She then tried to say we owed $43 for the rest of our medicine when that was not the case. She then got the lady with the locks and she was nice, sympathetic, and really wanted to help me, but her hands were tied as the pharmacy manager wasn't there. All in all, this was a terrible experience for me and my wife and after I go back tomorrow to talk with the manager and get this fixed, we will switching pharmacies.

Twice I had to exit the drive thru pharmacy after waiting half an hour in a line. This place used…read moreto be ran well. Not sure what happened but I'm switching my prescriptions to somewhere else.

I have worked in a pharmacy and I continue to work in customer service and never in my wildest…read moredreams would I think about talking to a customer the way I was just spoken to. Basically was called a liar when I asked why my Montelukast prescription did not get transferred and could not be found. I have a text where it tells me that medication and 3 others were ready for pickup. When I checked on the app, it showed cash or discounted prices, I thought, oh I got new insurance and the must not have it. I uploaded my new insurance card and sent a message and they responded it had been received. A few minutes after is when I received the text the medications were ready, and I called because it still showed the discounted costs. They told me they do not accept my insurance so they were giving me the discount. She told me I could call my insurance and find out what pharmacy accepts it. I did that and the new pharmacy told me they would call and get my prescriptions transferred. The new pharmacy called and said CVS only transferred 3 prescriptions and she called to ask about the fourth one. I gave her the name again (Montelukast) and she called CVS to transfer it, they told her they did not have that prescription. I told her I would call CVS and find out what happened to it. The lady that answered could not help me so she transferred me to the pharmacist. He was so rude in raising his voice and basically saying I was lying because he showed no record of it being in my profile. I told him I had received a text it was ready, the discounted price I had to pay if I wanted it from there, and he said I don't know what to tell you, we don't have it! I asked him what happened to it from this morning to now? He could not tell me. I know pharmacists change shifts, things can get lost and/or misplaced. They are human. But do NOT try and say I don't know what I am talking about when I know what I received and what I saw in the app. Here is the proof I have of my texts and the time they were sent this morning. MON stands for Montelukast...and I just wanted to know what happened to the prescription, because CVS had received it before I even left the doctor's office this morning. And now that one prescription has mysteriously vanished from CVS and any proof they "received" it. Well, this is my proof they did!

30 minutes per vehicle in the drive through. 2/20/2025 3:00pm…read more You would think they could go a bit faster.

I have recently begun acquiring a prescription from Community located on Teasley Ln in Denton, and…read moreeach time I go to pick it up, the staff is exceptionally professional and friendly. When my prescription is ready, I receive a text message notifying me to pick it up, and even if I do not receive a text, and call, they are consistently very polite. I have visited other pharmacies where the clerks seldom engage in conversation; however, Community ensures that they communicate with me every single time.

Beware! Poor Customer service. There are no signs up and the staff does not make you aware of…read morethe policy prior to a purchase, but there is a NO RETURN policy printed at the bottom of your receipt that they rely on to protect themselves from the sale of a faulty merchandise or purchase error. Although this may be legally sufficient to cover their a**s, it lacks integrity, transparency and honesty. When I was talking to the staff person during my merchandise selection and said I wasn't sure the merchandise was what I needed, I may need to check, that would have been an opportune time for the sales person to say, "Well, all sales are final so you may want to make sure first". Or at least have a clearly visible sign at the register stating all sales are final. No, it's in small print at the bottom of your receipt with no notification until you try to bring it in for a return. Not returning here, in any meaning of the word. Shysters.

This location sucks. They will not dispense the amount of medication that my doctor prescribed…read morebecause they say they sell too much of it and they have to meter their sales. Never did they say that to me, in fact I called earlier in the day to confirm the quantity before I picked it up, and they confirmed that it was for a 3 month quantity not one month. Yet at pick up they only filled one month despite the doctor requesting 3. They said that's how most pharmacies operate, and that is blatantly untrue. I used to get the 3 month fill at Walmart and CVS. I said that I guess I would need to move back to one of those pharmacies. The tech said, "Okay" and then hung up. Stay away from this pharmacy unless you want rude techs and a pharmacy that ignores doctors orders. So unprofessional.

Absolutely the worst!!! 18 yrs I have been going to this pharmacy and some fat mouth kid changed…read morethat all for me today!!! Marilyn at the Flower Mound Justin rd location just lost you a long time customer!!! I am extremely sick, never received any notification my prescriptions were ready, called twice to "messages are full" and no answer. Then to have this person tell me pretty much its my fault. Im done. So pissed.