My doctor warned me. She said this CVS has constant problems filling prescriptions because their system doesn't see the dosing information correctly. I shouldn't taken the hint! Yes, CVS had that exact problem, but that was only the beginning. To start, after waiting in line to pick up my Rx, I learned my insurance had not been applied. Now I had to go wait in another line. After waiting further for the young pharmacist (her picture was on the wall, so I'm assuming) to apply my insurance to both meds, she finally turned to me and said flatly, "Your Blue Cross Blue Shield insurance isn't contracted with us." I'm like, you're kidding?! It's a group HMO plan, not some ACA plan. And she confirmed, "No." Incredulous, I just turned to leave, thinking I would have to go somewhere else, make sure they take my insurance, transfer my prescriptions... then wait, even longer! Well, I was miserable (that's why I was here in the first place) and shouldn't have turned to leave. Because when I walked back to the back pharmacy counter and told her, "Why don't you just put them back on the GoodRX coupon and let me pay for them?" She had already returned my prescriptions. It would now take yet another 20-25 minutes before I could get out of this hell with my meds. Now look, it would have been great if I had been feeling at least 50% and had the presence of mind to suggest that in the first place. But she knew she had options and should have made the suggestion up front. Also, her insinuation that it was BCBS Texas's fault that CVS refused to contract for my HMO plan was disingenuous at best and deceptive at worst. I saw the pharmacy staff hustling back there; they are working hard. But that's no excuse for poor, deceptive service. And CVS choosing to not take a main line group plan from BCBS Texas, well that's just about CVS dipping further into our wallets. I'll never be back to this store! read more

The CVS on Wanamaker has closed and moved in with CVS at 21st and Gage. same great staff in Pharmacy and retail part. The transition to one store was much easier than expected. read more

The female pharmacist working today 2/1/26 was the rudest human! I walked into cvs at 1:25pm grabbed a couple other medicines off the shelf that I needed and got in line at 1:30 to pick up a prescription they had just texted me was ready at 1:18. She glared at me very rudely and said "We're closed from 1:30-2:00". I begged her to let me pick up the medicine, explaining that we live 45 minutes away and they had just said it was ready... it would be super quick. And she just looked at me and said "No, we need to go to lunch and close every day at this time." She went on to say that she was hungry and that her staff was hungry and they needed to eat. In the amount of time she argued with me, someone could have grabbed by bag of medicine. And honestly, while the customer service part of me would have helped me real quick (no one else was in there at all)... I understand they had to have their break. I probably would have hung around and waited had she just been friendly or kind in the slightest... but she wasn't. Thus... ALL my pharmacy needs will be transferred to Walgreens. So disappointed in this world and people like this lady. read more

Worst customer service I have ever witnessed. My wife and I got in line in the drive-through at 5:50 PM, we rolled up to the window at 6:01 PM, just find the metal security screen had been pulled down, so I waited and nobody even acknowledged us sitting there. So we pulled around front, my wife went inside, got in line , she was the second person in line, they finished with the gentleman in front of her, and then the pharmacist told my wife they close at six come back tomorrow. I will be changing my pharmacy tomorrow never to return to this horrible customer service. If you read all the reviews, there are a lot saying the same things, somebody at CVS needs to pay attention and get this store fixed read more

This pharmacy is awful. Has been consistently bad for 2 yrs. I've had to switch to a Kroger. They are SO MUCH better! It's a shame, CVS is very close to my house. Every doctors office we go to says the same thing. CVS on 377 is the worst pharmacy! These reviews are very factual! read more

This is a great location. Unfortunately, access to this place is crappy. This is a clean CVS and has lots of selections. It's not like a grocery store. They offer rows of makeup. Another row for medications, such as cold remedy's, body aches, tooth pastes, and feminine needs. We stopped by here for a candy fill-up. They have multiple rows of candy. The candy is HUGELY over priced. Example, gummy bears were 3.99$ a bag. In any other store they are a buck a bag. Omg. This is a huge mark-up. I'll use this place in a pinch or maybe more. They are not a 24 hour pharmacy. But I see they stay busy back there. Go a mile up the road and you'll find better prices at other stores! Are you willing to travel further to get a better deal or stay and fulfill that craving? 41/2019 read more

CVS Pharmacy - Gross! - Drugstores Near Me - Argyle, Texas

This specific CVS is not very good at all. It appears chaotic at times and is often out of Rx, but that's not why I am giving CVS a bad review. CVS pharmacy's new phone system is absolutely horrible!!! Let me be clear, it is NOT the pharmacy's fault! They are stuck with it too! It is a terrible decision by Corporate CVS!!! Of course, because they don't have to deal with the ramifications! They stick it on the pharmacist to deal with agitated customers. You cannot speak with a live pharmacist any longer. You can only refill your Rx. But when there is a problem with that refill, you cannot speak with a live person about it! They phone tree says to leave a message and the pharmacist will call you back within and hour or two. Well, it has been two days and no one has called! I will have to look into transferring my meds to a pharmacy that actually wants to speak with its clients, not dodge their calls when it is urgent. read more

This CVS pharmacy location is awful. I showed up at 7:47 in the drive thru line with 2 cars ahead of me. I knew they closed at 8 o'clock but I had my four-year-old in the car so I just waited in the line it was 804 and as soon as I got to the line they put the gates down and closed. I was there for a stat order for my husband which is on a very strong medication that if he doesn't take he gets withdrawls. This is not his just fault he was hospitalized for six months. I go inside and I said this is a stat my husband needs his medication tonight or he's going to have withdraws. They said oh I'm sorry we already cashed out. I said we don't get charged for this, insurance pays for it and they're like oh sorry you can go to the 24 hour pharmacy at a different location. Well the way that the prescription was written out, we aren't allowed to go to a different location. What bothers me the most is they couldn't stay open until 8:05pm just to help someone. I work in healthcare I've been in healthcare for over 10 years I always go the extra mile to make people feel good. What is this world coming to. I work tomorrow I'm unable to pick up his prescription he's going to have withdraws it's just so unfair and the way we were treated. It's not right. My husband had Covid pneumonia and was on Delotid for 6 months. This is the medicine you take to get off the Delotid. And if you quit cold Turkey you could die. This is the worst customer service ever! Don't come here if you don't have to! read more

They need more help. The drive thru is outrageous and the last time I went inside to Pick up a prescription I waited 46 minutes in line. Previous time I got a text the prescription was ready yup Find out later they didn't even have it in stock. Unacceptable. Unfortunately because of my insurance I have to use cvs read more

go to ANY other location. What a shame. prime location, terrible service. If you like V waiting 45 minutes to speak to someone you will love it here! They don't care. Use S&J or any other pharmacy in the area. STAY AWAY read more

I wish I could rate this place lower! I've been coming here for a few years... due to proximity to my house. Every time I come here I am waiting at least 30-45 minutes to pick to a prescription. Either this place needs to implement new policies or hire additional staff. I've come to pick up prescriptions during "operating hours" and been turned away. Please adjust your business model. read more

I waited over an hour on the phone trying to find out if the pharmacy had received or filled my prescription. After an hour, the line was disconnected. Some at least should answer the phone and say how long the wait might be! Also the front entrance is alway trashed out and the outside trash cans are usually overflowing. Management can't be paying attention. Obvoiusly I'll be taking my business elsewhere. read more

New store redesign is great. We always have really good experiences, the pharmacy- staff is helpful. This is a very busy pharmacy and yet they always get our meds fast. Store staff is always helpful. Love the self checkout too. We get our Nespresso orders delivered here - so convenient too. We love this store. read more

Slow slow slow. If you need to pick up a prescription, block off a significant amount of time. It's unbelievable how slow this place is. Been sitting in the drive thru line for 15 minutes and I have been the 2nd car in line the whole time. I may need to check on the driver in front of me to see if he's still breathing. read more

You will die before you get your Rx or anyone to assist you. Multiple times I have waited in a very long drive thru line and have gone home empty handed. Want to call and talk to a real person? Good luck. Just got home to find out they didn't mix the antibiotic.... I have a couple of bottles of powder. Considering telling my son it's fundip. read more

What a joke this place is. Vehicle line is always 5 cars deep because they take 30 minutes to have a prescription through the sliding window. And everything is COVID COVID COVID. Terrible service. read more

The drive-thru wait is ridiculous. Here's a suggestion, if a customer is having issues tell them to come inside! Taking 10+ mins per vehicle is outrageous. BUT WAIT THERE'S MORE!! Since they have no clue wtf they are doing... They lie to your face by saying "this isn't covered by your insurance." Oh trust me I called to verify with BCBS. read more

If I could give zero stars I would. This isn't even about the pharmacy which has actually improved. I've had photos printed at this CVS for years. I ordered 11x14 glossy prints. They printed them on matte repositionable posters. I went back and reprinted them thinking they made a mistake. Same problem. The manager then very condescendingly tells me they don't offer glossy. I showed him the order which specifically says glossy on it. He says since they remodeled they got new machines and they don't have that paper anymore. Laughable. I'm sure he doesn't care but I'll be finding a new place to print photos. Now I'm out $24 on prints for nothing. He very 'kindly' told me I could go ahead and keep the extras without paying (which wasn't even an option- no way was I paying for them- I trashed them on the way out). Horrible way to treat customers and don't offer a print that isn't an option. read more

First read the reviews Yelp is not showing under Reviews not recommended. They show the issues described below, and by other Yelpers, as being pervasive at this CVS. This location continues to epitomize the general lack of patient care, knowledge, and concern for it's customers at the Argyle CVS. If you have absolutely any other choice in pharmacy, take it. They simply do not care. When out of a prescription I cannot stop taking suddenly at the risk of seizures, they didn't make any efforts to let me, the patient, know it would take MORE THAN A WEEK to order the drug. After days, I had to call and ask the status and then was told they don't can't order "narcotic drugs" more than once a week. Since narcotics are defined in the dictionary as illegal drugs, and I have a background in law enforcement, I asked about this definition being applied to a Class 2 controlled substance. The tech immediately became more judgmental and said they "have to be careful with narcotics" (with the pharm tech insinuating drug seeking behavior) and they can't order this more rapidly and can't transfer the script to another CVS. She also told me I would need to call other CVS stores to verify they had stock before having my physician transmit another e-script. I will never step foot in this pharmacy again. I have to travel for work weekly and this kind of backwards, paranoid, judgmental and inexperienced behavior and attitude has not been limited to this one experience. Many friends and neighbors in Argyle have stated there is a general problem with how this store is managed as well as the attitudes of the pharmacy staff. Hopefully I don't have a seizure prior to working this out before my flight Monday afternoon. read more

Cvs needs to figure out how to treat customers. The pharmacy closed for lunch daily which is not a problem. But when people are in line we'll before the time they close, it is not appropriate to turn people away just because the person in front of someone took 14 minutes to het their prescriptions. Figure it out cvs! Unacceptable. read more

Unfriendly pharmacy staff. Did not want me to apply GoodRX coupon. Claimed they already applied discount but did not. Never have medicine in stock. There is a reason they have a 1 star. read more

Waited 30 minutes to be told they our out of what I needed. While I was talking to the person -who wasn't nice - I got a text asking for my insurance - 30 minutes into waiting. Promised to call prescription to Target location CVS.. they didn't. Overall bad experience. It is worth the drive to go to the Target location just up the road. read more

I wish I could give this pharmacy zero stars. The staff is unbelievably slow, disconnected, & extremely unprofessional. Don't EVER expect to get in & out of this pharmacy (via drive thru or inside) in less than 30 minutes, regardless of what you're doing - I.E. dropping off, picking up, etc. This place is a complete disaster, save your time & pick another pharmacy. Sadly, this is not an exaggeration, either. read more

Absolutely the worst pharmacy service ever! Avoid! No customer service, can't understand because they won't open the window or use audio.

This CVS is the slowest pharmacy I've ever used . On 4 different occasions in the last 6 weeks I've waited almost an hour (once over an hour) in line for prescriptions that were already ready. After todays wait we are officially moving all prescriptions to a local pharmacy. And the staff is rude to top it off. read more

Incompetent Pharmacy staff. Losers can't even fill prescriptions timely or correctly. Don't go here if you want a good pharmacy this place sucks read more

I come here almost every night for a drink or if I need other supplies. They have a great variety of items and the staff is very friendly.

I refuse to give this HORRIBLE excuse of a place of business any " stars"! Today they lost my husband's credit card in the drive through.. When I called to talk to the manager, the JERK hung up on me!! I have reported them to the corporate office, but probably nothing will come of it. Today my husband finally has had enough of this place. He will be using a different pharmacy from now on. This store has the most inept, rudest employees we have ever experienced. Be warned again!! read more

I had a friend who tried to get delivery from the pharmacy. They said you could only do it through their app. The app would not work. She was on the phone for over an hour with their tech-support and they could not get it to work either. They refused to transfer it to a Walgreens which was closer. I drove an hour to come pick it up for her since she is in coronavirus quarantine. I arrived at 8:01 and they refused to help me. I realize it was one minute after, but the window was still open. I told the clerk i drove an hour and she said I could come pick it up tomorrow. Very disappointed!! I will never do business with CVS!!!!! read more

Baleigh in the pharmacy needs to go through unconscious bias training again. How is it that you're going to catch an attitude with me as soon as I walk up, and then proceed to speak to the other (white) customers in a very sweet tone? I also came to get my prescriptions at 5pm, the app told me they were ready at 4pm, and they weren't even ready. Which is fine I waited 20 minutes for them. But I can't stand the fact that the app said one thing and then she told me something else. read more

Staff is not friendly. Specifically a woman named Jeanette. She went out of her way to visit with a friend when people were waiting in line. When I she finally came to the register she asked me to move my items as close as possible to her on the counter (what?) the items were in the center of the counter to begin with. I pay for the Cvs monthly service that gives 20% of purchases, and she wanted me insert my credit card before allowing me to enter my phone number. I asked her to allow me to enter my #...major sigh so much trouble to click that button to allow me to do so. Plenty of folks are looking for work. Hire people who want to be at their job! Most people who shop at cvs are sick or caring for loved ones who are. No one should have to deal with employees who are rude! read more

The pharmacy is ALWAYS behind and super slow. I went today and the drive-thru line was all the way to the other side of the store. Then thought going in would help and there was a line there too. Pharmacy techs are nice every once in a while, but for the most part, all are rude. I go here because it's convenient, but will be rethinking my choices again. Why is a National store in this bad of shape to where they cannot staff appropriately and find nice people to wait on you? read more

Literally the line to get a prescription is ridiculous. I've never had a longer line at any other pharmacy. I just sat in line for over 30 minutes and only had four cars in front of me. So ridiculous. read more

If I could give zero stars for the pharmacy I would. The fine blonde lady with zero personality advised me my medication would be in last night. I go in today, it's Saturday, and it's not there and won't be until Monday. Then she has the nerve to say, "what do you want me to say?", with the snarkiest attitude. I told her for starters, apologize. She then walks away. This will be the last time I do business at this location. That woman needs to be be trained in basic customer service. It's not that hard to apologize when you fail to keep your word, and it would make a difference in how the paying public views your business. read more

This place always seems chaotic in the pharmacy and you can't understand the worker at the pharmacy window. They are one of the worst locations. The wait and confusion is the worst. This place needs new pharmacy management. Walgreens should buy this location out. They simply do not care about customer service. read more

I have been a customer here since the first week they opened - but no more - the waits inside are unreasonable and forget using the drive through - the Pharmacy is supposed to open at 10 AM and I was there at 10 AM the one person in line ahead of me left after waiting until 10:10 with no service - I waited until 10:30 Am and was never served - no courtesy sign like we can't serve you at the drive through right now or anything- I went in and the6 said they would get the store manager for mr - I was assured several times she would be right there, but she after many more minutes of waiting - I left - I will be moving my prescriptions to another pharmacy this week. If this were a one time problem - I would probably ignore it but this is the straw that broke the camel's back - the whole staff should be fired and replaced read more

This cvs is horrible! By far the worst one I've ever been to. Avery is so rude and will do anything to not fill your prescription and then waits til they are almost closed and the doctors office is closed before he lets you know that he won't fill your script bc of some minuscule reason. Do yourself a favor and drive a little farther to another pharmacy. You'll be glad you did. read more

What everyone else's horror stories are and on numerous occasions. I cringe every time I have to pick up meds because I know it will never be easy, despite the same dr sending in the same meds on the same insurance month after month. Seriously ridiculous! read more

When CVS opened in Argyle it was wonderful. The pharmacy staff went above and beyond. In the last few months, the service has been less than acceptable. My husband tried for 2 months to get a rx filled. Finally we went inside after numerous calls to the pharmacy and to the doctors office to contact the pharmacy. We asked to see the pharmacist and actually needed to walk him thru the rx and what we needed after he said we could just buy it off the shelf. Then why do we pay for drug coverage? Also, lines always very long at drive thru and phone can ring continuously for very long periods of time. What a disappointment! read more

I'm so done with the idiots that run the pharmacy at this location. My son takes a schedule 2 drug and one they never have it in stock and I usually end up in Denton and then they screwed up a pick up date in their system and even after I provided proof they were wrong (I brought them the old bottle with the pick up date clearly printed on the label) they still refused my son his meds and I had to have his doctor resend a prescription costing me extra money. Its a pain to have to be told I can't have my sons meds when they are holding them in their hands. Why did you send me a text and fill the prescription obviously in your file if you are only going to tell me I can't have it?! I am now currently in the process of moving all my family's medication to a local pharmacy to better care for him and the rest of my family. If I never deal with these incompetent fools again it will be to soon. read more