Pharmacist refused taper medication after doctor error, then denied prior refusal and acted…read moreunprofessionally the next day

Despite this CVS location being grossly understaffed the Enployees are always beyond friendly and…read morehelpful. In all the years I've been filling Prescriptions at CVS I've never dealt with such an amazing group of people. How the Pharmacists, Pharmacy Techs and other staff are able to keep such pleasant dispositions and helpful attitudes is beyond me, but I'm thankful I am a recipient of it.

I drove past the pharmacy and it looked deserted so I called and asked if they were still open. The…read moreperson I spoke to said yes. I said " great because I just drove by and it looked empty and a for lease sign was on the building". I confirmed business days/hours and told the person I'd see them on Saturday because I needed a gift and loved their gift shop. I drive up and low & behold the place is empty.They've moved.... you'd think if someone called and asked what I asked the person on the phone would be sharp enough to tell the caller they've recently moved their business.

Strongly considering changing pharmacies. really thought this was the place but frankly im tired of…read morebeing asked EVERY time i go in "are you new? do you even have an account here?" uh yes! ive used yall for quite some time now. and the wait is getting longer and longer. ive had a script called in and 5hrs later its still not ready. my insurance info has not changed the entire time ive used them (over 2yrs for our whole family) but they always tell me there is no insurance on file and have to update it. not that they need to confirm but that it does not exist in their system. which adds to my wait time.

The pharmacy is absolutley terrible!!! My daughters meds were supposed to be ready 04/24/26, then…read more04/27/26 then possibly 04/28/26 but they cant tell me for sure. The meds are not optional, she needs them daily and being without for days with no answer as to when they come in is NOT acceptable. I asked the order to be tranferred to another location that has the meds in stock, due to the type of meds we have to consult the doctor and have the prescription sent to another location costing us more time and money. If you need apharmacy go anywhere but here, this is not the first time we have had an issue!

Every time I go in there, there is a manager on duty and they are very pleasant. They greet you…read morewhen you come in and wish you a good evening when you leave as a young man stocking shelves too probably a high school or college person keep up the good work.

I have been going to this CVS for years. Both pharmacists are excellent and the techs are trained…read morewell! Even the store staff are great. Great prices too!!! I moved further away and still drive to this CVS!

Big time call out to the associate who went out of her way to assist. My wife was in need of a…read moreparticular wound-care product. Had visited two Walgreens before coming into this CVS. The pharmacist at the second Walgreens, without checking their inventory, told me that, if I could not locate it on a particular wall, they did not carry it. Needless to say, I could not locate the item and went up the road to CVS. The VERY kind CVS associate a) verified that their CVS did not carry the product and then b) pulled up the Walgreens website and found that the W store that I had just departed DID have the item in stock. Sheesh. She placed a call to the W in question and asked if they would kindly hold the item at the front register for my return. Wish I knew the lady's name. A Samaritan!!

The pharmacist and staff are friendly and helpful. Always available to answer any questions. They…read moreare very hard workers and truly care about people. I also get vaccinations there. Quick and easy!

This is the worst CVS pharmacy I have ever used. Prescriptions are never filled on time. One time…read moreit took me three tries in one day to get my prescription, and the prescription was sent in the day before, and on my third try I still had to wait another 30-40minutes for them to fill it. unfortunately I am still waiting on my last order, but that will be the last.

Shopping here brings to mind that once famous slogan "get in get out get on with your life" (I know…read moreit didn't belong to Target, but hey it still works!). What I'm referring to is accessibility and it's the primary reason that this is my favorite location, otherwise, this particular Target isn't fundamentally different than any of the others in the area as far as the merchandise they carry or layout of the store. Being directly off I35E and Hebron pkwy facilitates getting to and from this shopping center without the burden of of too much congestion along the way. Unfortunately, I can not say the same about it's Flower Mound counterpart which is surrounded by numerous other shopping centers, and large intersections with traffic lights that take forever. The parking lot is expansive without the hindrance of excessive shrubbery or trees to maneuver around. And the ease of movement extends to the inside of the store as well. At any given time of the day it seems to be less crowded than other at locations. Anything beyond accessibility isn't factored into my rating because it's the only constant among too many variables to consider. Whether the experience is positive or negative can depend entirely on when you happen to be shopping. There are times when the produce is fresh, and other times when it's less so. The products you want may or may not be in stock. The employees you interact with could be cheerful and friendly or they could be tired and grumpy...and so on.

Target has always been our favorite store but this location really needs some work. The employees…read moreare very nice and helpful but parts of the store is very dirty. I would skip the restrooms at all costs because your liable to catch a sickness. The selection of items is really good and seems like the shelves are never empty. Price wise target is a little higher then Walmart. The parking lot needs to be be cleaned pretty badly. I would think if management would address these issues this store would be very nice.

You can improve by ANSWERING THE PHONE!! I don't want to…read morespeak to someone in the pharmacy and that's the only number listed online so how can you reach the store when the pharmacy is closed?? I would like to speak with someone in the store and when I'm transferred to the store, no one answers the phone! It rings and rings and rings. Very frustrating, zero customer service and unprofessional! I'd give a zero rating if I could.

The best pharmacy I've ever had the pleasure of dealing with! Called on a Friday midday to check a…read moreprescription availability and the woman who answered immediately knew what I was talking about, which is a rare occurrence in the five years I've been taking this prescription. It was in stock, she placed the order and it was ready within an hour. It was amazing to have someone treat my prescription with such urgency and importance. This is the FASTEST I've ever gotten this prescription in the several years I've been taking it. The customer service over the phone and in person was excellent to top it all off! The one hour drive is worth it to me, in the time it takes me to get there, they are still faster than any pharmacy in my area!

This is the worst, most incompetent, belabored and arcanely functioning pharmacy I have ever…read moreencountered. As one who works in drug research, has a B.S. in biochemistry, an MPH and knows full well FDA protocols and regulatory standards, I can tell you the head pharmacist, Dennis, operates his business like it's the 1950s. The only reason I came to this pharmacy in the first place was because the particular molecule I needed compounded was out of stock throughout the greater DFW metroplex - another very telling indication of just how inadequate their business model is. If you're the only pharmacy out of, say 25, that has a drug, I'd gather things aren't going so swimmingly. In addition to the aforementioned shortcomings, this pharmacy - unlike any other I've known - doesn't offer a courier nor a shipping service. So, if you live in Downtown Dallas, you'll need to drive 30mi to and from the pharmacy to fulfill your order each time. Equally as fun - because of the head pharmacist's rules and relevant paranoia - if you have a month's supply, you'll be expected to come in TWICE within that month to pick up your script. Super convenient, right?! Oh, and another one of my favorite aspects was the rigidity in which this pharmacist felt it necessary to adhere to arbitrary, make-believe chemical standards. I'm not going to bore you with the minutia but suffice to say, if you know anything about chemistry (acidulants, antimicrobial properties, stability, salts, etc) this guy is doing way too much for too simple a process. "You know you don't HAVE to use saline sol'n, right? You can just use water - the molecule has HCl already in it". He says "Well, per FDA regulations we have to comply to a set of stability standards". I followed with, "oh so then I guess every OTHER pharmacy in the metroplex is just doing it 'wrong'? Are they all going to get 'busted'?! Did you discover some novel chem properties that the rest of the world doesn't know about?". Golly, maybe he'll avoid fines and criminal drug charges AND win the Nobel Prize too. The final kicker though is when Dennis tells me further, they can no longer fill my script because it's in a particular drug class as another medicine I take. Which again is false and an entirely ridiculous statement. Drug classes: opioids, benzodiazepines, dissociatives, amphetamines, anticonvulsants, PPIs, SSRIs, etc. They are all different and - unless you got your PharmD degree in 1985 - not equal and very often non-competitive. Especially when considering dosage and frequency at which these particular meds are filled. But I don't take Dennis for a big picture kind of guy anyhow. The moral of the story, unless it's the last pharmacy on earth, please PLEASE do yourself a favor by avoiding this dinosaur and support one of the many other great, reasonably priced, convenient, practical, and current pharmacies being operated in TX. And even if they're in Tyler and you're in Ft. Worth, they can probably ship your meds right to your front door.

I recently transferred to this location because the Community Pharmacy on Justin Road closed. What…read morea nightmare! Although my husband and I have made it our policy to shop locally owned businesses whenever possible, in this case we will be making an exception and will switch to either CVS or Walgreens.