This place has changed. No one is happy and they all take breaks at the same time. What business…read moredoes this and closes for lunch and mid morning snacks!!!! We have switched to Isco

There is one particular pharmacist there and every time he's on duty, issues arise needlessly…read more Twice within a year, they made mistakes claiming there was a problem with my insurance when in fact, the pharmacy didn't process the order properly.

An independent pharmacy serving since 1872. You can tell by some of the pharmacological artifacts…read more(is this a museum?) and ambience that this place has been around a long time. I have learned that this pharmacy can compound custom medications for people and pets, including flavored options for animals (!!!). Surprisingly there are lots of toys and candies (at child level), greeting cards, sodas as well as gift items and medical supplies. So bring in your kids, your elderly parent, your dog (maybe?), your spouse. I must find out more about these flavored meds for pets.

Great service and knowledgeable staff. I was very impressed with the pharmacist and the techs.read more

This Walgreens got a makeover, and I'm here for it. I like the new layout with the photo center…read morebeing attached to the main checkout. No more having to wait for an employee to come from the back or finish helping customers upfront before getting to you. They now have for cashier areas up front on the same side. The store is clean and tidy and looks like it is in better shape.

I started going elsewhere due to pharmacy customer service. Had to get meds due to ER visit and…read moreSandra, pharmacy tech literally reminded me these last two visits in a matter of 2 days as to why I go elsewhere. Rude, dry and just not a people person.

So many people here on the weekend. While this isn't one of my usual stores, we did find everything…read morewe needed, and there was lots of variety to choose from. Does this location have cashiers? I noticed the self-checkouts, and we also checked ourselves out at the longer lanes. Still, relatively easy to get around, aisles are well marked.

Why would you sell some groceries but no produce? All or nothing IMHO. Options are limited and…read moreslow to restock shelves.

Although the store seemed ready for the upcoming holiday, some other items on the shelves needed…read morerestocking. Had a hard time fining some of the items on my list. The self check out lines a way too long and so many of them are closed! Why? Would rather shop elsewhere but very little options in the area.

Worst Walmart store I've been to. While attempting to purchase a $500 Evenflo travel set, the…read morecashier and a floor associate informed me that because they could not locate a serial number on the box, the item would be "non-returnable." The associate's dismissive attitude when I questioned this policy was completely unacceptable. It appears the store is stocking merchandise that cannot be properly processed, yet the staff treated me as an inconvenience for trying to purchase it. This was a basement-level customer service experience. Signed DISGUSTED

Worst pharmacy ever- they are crabby and take so long to get anything ready. Go to Osco- they are…read morepleasant and usually have it ready same day. This pharmacy must treat their workers terribly!

Absolutely the worst Walgreens I have ever been to. Every time I have used this pharmacy there is…read morean issue. They never contact you for out of stock items or the need for doctor approval. They are not empathetic or considerate of our time. The customer before me had same issue. No apologies. Maybe they need additional staff or training. No excuse! It's probably best to drive to another location. I know that I will.

I we t in for a passport photo. The guy was called to find another customer's print and acted very…read moreput out by it. Maybe he was on break? Ready to clock out? Doesn't matter. It's a customer service industry. Treat customers respectfully. They are why you have a paycheck! He was gruffer with every minute. No biggie, really. I just needed a pic. He did it in a very perfunctory way. No conversation. No small talk. No problem. What gets my goad is coming home to upload tge digital image and seeing Walgreens dumbassery on full display: Their frigging ad tagline runs across the top of the photo! You fukkn clowns in corporate marketing. This is NOT about YOU. It's about UX and NOBODY getting a PASSPORT photo needs or wants your stupid-ass billboard across their pic!

I had an absolutely appalling experience at the Walgreens on 4830 Grand Avenue in Gurnee, Illinois,…read morespecifically with the pharmacist Sara Power. Her lack of professionalism and disregard for customer service left me utterly disgusted and frustrated. Sara Power's incompetence was on full display as she mishandled my prescription, causing delays and errors that could have had serious consequences for my health. Her dismissive attitude and lack of attention to detail were shocking and completely unacceptable. Not only did Sara Power fail to provide the basic level of care and service expected from a pharmacist, but her rude and condescending behavior towards me and other customers was downright disrespectful. It was abundantly clear that she had no regard for the well-being or concerns of those she was supposed to be helping. I would strongly advise anyone in the Gurnee area to steer clear of this Walgreens location and to avoid any interactions with Sara Power. Her incompetence and lack of professionalism have no place in a customer-facing role, and I would caution anyone in need of pharmacy services to seek assistance elsewhere. This experience was nothing short of a nightmare, and I would not wish it upon anyone else. Victoria and Hailey, on the other hand we're very friendly daily, and I could tell by their facial expressions that this is something that they have previously experienced.

Constant delays and issues with stocking medications. Do not use Walgreens for anything important…read more After a morning of phone calls to get my post-surgery pain medication, they said they could only partially fill it. I showed up hours later and they had no records of it and it's deleted off my Walgreens app. Then I'm told it's another 3 hours because they "just received it". I essentially had to go sit in pain all day because I chose Walgreens, then they said it was my fault.

I don't know why this pharmacy is still open. They can't get prescription right and when you call…read moreyou constantly being put on hold very unprofessional. They say they open at 8 buts it's really 11 and they take a break right after opening. Who is hiring these people?