Customer service, wait time, courtesy , everything . I absolutely understand late at night our options are limited but if you are coming because I loved one is sick you should be able to count on fast service read more

I just ordered from Uber Eats with this store and the one item I was craving, assorted Twix bars, was out of stock. They sent no notifications to substitute the item and just shipped the remainder of the items - unacceptable! read more

If you enjoy long waits, disorganization, and a complete lack of professionalism, then look no further. This pharmacy has it all. Need assistance from a store attendant? Good luck. You might as well bring a chair and a good book because the wait is absolutely ridiculous. The store is so poorly run that even when you drop off your prescription and come back later, you still end up waiting in a never-ending line. It almost feels like they enjoy making customers suffer. Filling a prescription here is an absolute nightmare. It is slow, inefficient, and frustrating beyond belief. You would think they were handcrafting each pill from scratch with how long it takes. To make matters worse, there is no sense of urgency, and customer service is practically non-existent. It is as if caring is not part of their job description. The only thing this place seems to specialize in is testing your patience. If you are looking for efficiency and professionalism, I strongly suggest going literally anywhere else. read more

The pharmacist here is seriously one of the best I've ever dealt with. From the moment I walked up, Bruce was friendly, approachable, and just had this calm, professional vibe that instantly made me feel like I was in good hands. He didn't just hand over the prescription--Bruce actually took time to walk me through everything, explained how and when to take it, possible side effects, and even asked if I had any questions or concerns. What really stood out was how knowledgeable Bruce is. He clearly knows his stuff and explains things in a way that makes sense without talking down to you. You can tell he's experienced and totally confident in what he's doing, which made me feel way more confident too. On top of that, Bruce was incredibly patient. I didn't feel rushed or like I was just the next person in line--he genuinely cared that I understood what I was taking and why. That kind of personal attention and expertise is rare these days. Honestly, it made the whole experience way less stressful. You can tell Bruce takes pride in what he does. Really appreciate it--this is the kind of pharmacy you want in your neighborhood. read more

The CVS brand needs a reboot This store in specific is horrible - if you need help prepare to wait, If you need anything prepare to wait. My son waited 30 mins just to pick up a package for me and employee gave him such a hard time even though he had all information needed to pick up my package that I paid for, then antagonized him. Whoever "George" is name will make it all the way to cooperate for the lack of professionalism that he provided to my kid and the worst part is my son never got the package and I had to reroute my plans to get it. Im still upset about it. My son actually told me that George told him he did not say my name correctly - How do you even fix your mouth to tell someone's kid that they said their parent name wrong what the heck and some women during this process confronted my son in George defense about a package I ordered and paid for (Note this is a pick and almost an hour later). The whole CVS Brand will hear about George and how he took 30 mins to even help my son to be rude and downright nasty. read more

If I could give it 0 startspecifiy for the pharmacy. The phone reps are rude and unprofessional especially a lady who answers who has a Jamaican accent that doesn't speak great English! The pharmacy area. The floor and carpet is dirty and doesn't even look like an attempt to keep the store clean. Transferring all of my rx's and the service over the phone is horrible. read more

This pharmacy wouldn't be so bad if the parking lot was not always cracking each time we have to get medication from here. As a woman it's scary and as a man it's dangerous if that makes any sense. There are always people hanging out doing who knows what. The inside of this store could use some merchandising and the staff could be more friendly, but I'm certain they get some interesting customers and see some craziness as I have on many occasions witnessed standing in the line at the pharmacy. The store isn't well maintained. read more

This is the nastiest store ever! The windows and parking lot are filthy!!!!! Even the sidewalks are cruddy. What happened to this store?

This has nothing to do with the pharmacy. Pharmacy is excellent. But, the employee by the name of Hiruy is very rude, doesn't communicate professionally, and doesn't know what he is doing... he didn't explain himself during an exchange and I'm not happy and will talk to the manger. Go to someone else besides him. Somebody needs to be re-trained. I went to put an item away and he yelled at me saying she didn't pay...accused me of trying to steal.... read more

Not very good service-- all items are locked up and difficult to-- pharmacists are not engaging and difficult to receive a consultation

THE WORST. Been waiting 35 min for flu shots, even with an appointment. They just took someone before us that arrived 25 min AFTER us! Terrible store, pharmacy, dirty, scant merchandise. NEVER again. read more

Stop allowing all these people hanging out begging for money as you go in and out the store. They are annoying and curse you out if you don't give them money and it's the same people everyday and they're lying. read more

Bruce, was very rude, very short, kept cutting me off, and hung up. Will not be using this pharmacy no more, sad because this is the pharmacy my whole family been using for over a two decades. However rude behavior, I will pass on. read more

I went in to the CVS on Market Street today. I was waiting in line. I had placed an order online. It was ready for pickup. Now I am a stroke. My speech is not the best. So I went into the CVS with the email. Showing the order number and my last name. I was there and this young lady was asking me what did I oder. I said that I remember ? My name and order number: 436267180 to an associate at the checkout counter at the front of the store." This is the text message that I had showed her and she kept asking me what was I did I buy? As I got more upset. She said that UPS and pictures had ordered number. I would hope that CVS has different numbers for UPS and pictures? She kept on talking at me about how she needed to know what was in it. NOW, I gave her the order number. The same number is on the bag and my number. This lady didn't know me. I could have been some unstable person. I kept telling her that this was "bullshit" and she said that it was not "what I just said" so I left and asked what her name was. She said Christy or something like that. Now, I am setting here with my online order. Now, was I wrong? I went to there showing her my text message from CVS with my name D.Dennis with my order number 436267180. I told her both. Someone please tell me what I did that was wrong? She kept asking me what did I oder? I told her some powder and candy.. but the bag has staples on it. What if I was not the person who ordered it. I told her to go by the number that I gave her. She read my text message from CVS.. This is the last time that I will go to this CVS. I have had problems with this store in the past. So, very unprofessional service. This employee needs to be retrained and to keep her mouth closed. She was antagonisting me. I am 57 years old. I don't appreciate some little child playing with me. (This happen 6/25/2022 around 1:30ish). I am going to miss this CVS. It's open 24 hours a day. But I can get treated like crap anywhere..but at least give me a reason to be treated like crap. I am done with this CVS!! I may cancel my awards account. Anyway... read more

CVS Pharmacy - This is what I ordered for CVS..I said powder and candy....I forgot about the eyes drops... - Drugstores Near Me - Inglewood, California

They don't even alert you when your online order is ready and have attitude when you call about it!!! The store Mgr. "Emmy",needs to hire people who want to provide the best service to their customer's!!! read more

I came here for Covid-19 testing. The process was pretty easy. I was able to schedule a quick appointment online via cvs website. I drove up to the tent. The representative held up a sign with a telephone number to call which is how he & I communicated since the window had to stay rolled up. He hands the test via a brown paper bag with all supplies on a stick. He guided me on how to take the test which was placing the swab up each nostril & placing it in a vile, packaging it up & placing it in a bin. An email is sent to register on the cvs health account for results to be sent. The parking lot was a bit dirty & unwelcoming but other than that the representative took his time on explaining the instructions. Simple, smooth, easy process. read more

CVS Pharmacy - Signs to pull up for Covid-19 drive thru testing - Drugstores Near Me - Inglewood, California

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Amy and the staff were rude. I was getting pain killers because of the recent surgery for a dog bite. It's was a hr wait come back they said 10. She talked harshly and rolled her eyes and don't know the pain I'm going I'm going through just to get ordered retur read more

Its Christmas time and I was killing two birds with one stone. I went to pick up a gift and then returned to CVS to get wrapping paper. I was gone 45 minutes and my car was towed by Long Beach Towing. It cost about $400 to get it back. I recommend that under no circumstances do you go to this shopping center. Its a racket the property owner has with the towing service. Like all of Inglewood its not to be trusted. Meters don't work and you get a ticket.Cars are towed with a wink and a mod. Who needs this. While I was waiting in the lot for Long Beach Towing to answer the phone 4 other cars were towed. Sure it would be good if the property owners posted a sign that says... what the full policy is... but they don't. Because they are tricksters. Again BOYCOTT this location- you will be doing yourself a favor. read more

I'm officially never going to this CVS again. I went to pick up a prescription and the pharmacy is pretty good about getting the line down fast so while I was in there,this guy and a young lady had a very loud verbal altercation over something about the restroom, the altercation was over pretty fast, but no store security responded. After getting my Rx I got infamous long coupon receipt and decided to take advantage and use some of the coupons. Everything I wanted to buy was behind locked glass. So now I would have to go up to the checkout ,request someone to come unlock the case and then wait for who knows how long for help. It's almost demeaning! It's not like this in nicer neighborhoods which by the way I'm going to transfer my Rx to. And besides all that the parking lot is filthy. read more

CVS Pharmacy - A long CVS receipt. - Drugstores Near Me - Inglewood, California

Why do I need to check expiration and EVERYTHING I buy from this location?!?! Today after a doctors visit I went in for a few quick items. I needed a quick snack so I could take my medication. After eating a whole "pure organic" brownie bar I realized it was 4 months expired! Nothing like paying a premium organic price for an expired item. I noticed the shelfs are extremely dusty, the whole store has a dingy dirty feel. Product displays look as if a 2 year old just played in mud just touched their hands all over! This location is a few blocks from me, but I will drive further to a different location from now on. Last visit ever. read more

CVS Pharmacy - 4 months expired... realized after I ate the whole bar -_- - Drugstores Near Me - Inglewood, California

This is my childhood CVS. I mean my mom picked up products from this location when it was Savons. The store looks the same to me. It's just a bit more spacious. The employees are so friendly and very energetic. Parking is never a problem because the lot is huge. read more

I will never set foot in ANY CVS due to my interaction with pharmacist Amy yesterday, Sunday 4/18!! The absolute worst experience I've had and sadly it is because this store is in Inglewood, and apparently Amy don't like black folks she literally was looking like she was possessed to not fill my prescription even after speaking to my Dr who was nice enough to call her on Sunday, because she was "suspicious". CVS will never see another dime from me or my family, on everything!!!!!!!! read more

Worst CVS. What a JOKE of a pharmacy. People go here to get the medicine they need and this man who sounded HIGH and slow just hung up on me when I asked him to transfer over a prescription for my three year old daughter. The wait time is 90 - 120 mins and I asked if he can send it to another one and he said yes and when I was about to tell him another pharm, he said to call Marina Del Rey and hung up on me. When he just said he would do it for me. He waited like 10 seconds only. So rude. And before any of that he said he couldn't transfer it but I said I've done it before and now all of a sudden he could. What kind of patient care is that! That pharmacist should get fired. My only regret is not getting his name. If this is the treatment, I wonder if they even care to fill the RX properly. Avoid at all costs! For the manager reference - call made on 01/18/23 at 10:00pm. read more

Worst cvs. Waiting 10 minutes to find someone who could help me at a register. Despite employees seeing me hey would avoid eye contact

Jose was my cashier late night around 1 pm and he was very helpful thank you for working hard happy holidays.

They all goes!!! Won't release your packages when you have all the info at the UPS access point and the supervisor and manager act like they don't know shit and look stupid!! Won't ever recommend read more

I've been here a few times, and I'll be coming here more often now that they have a Chase ATM. Driving a few more miles just to pull cash without a fee is a headache. The reason I've given this location 3 stars is that each of the 4 or 5 times I've been here, they're usually short staffed. The lines are really long reaching through the aisles. Other than that... The aisles are huge and long, so there's space to rush through and grab what you need to...stand in the long line. Maybe that's why the lines are long; people are able to get what they need faster than the cashier can check them out. The parking lot is shared with another retail place, so it's huge. Most people are going to CVS anyways, it seems. Definitely better than other CVS' that I've been to. read more

CVS Pharmacy - Drugstores Near Me - Inglewood, California

This is the most HORRIBLE pharmacy i have ever been to. There is ALWAYS a long line of customers no matter what time you go in and it's always one person working the counter and 3 other people shuffling papers and looking away as the line grows bigger. And don't have you doctors office call in your prescription 9 times out of 10 when you call to check on it they give you the song and dance "we didn't get a call from the doctors office for a refill you have to contact them and tell them to call us" I will give Walgreens my business from now on. read more

I love this store. I'm in there shopping at the minimum of twice a week. The only resin I'm giving a 4 star is because : everytime I go, there is not shopping carts or bakets . That's kind of somethings the store can adjust, but over the years I moved here, it's always been short on baskets . Second, the panhandlers right at the entrance. I don't hate homeless people but I do feel like in acplacecif business community should not have to bectolped every time being asked for money.theorvte thing thT will keep me around. Other than that, I haven't been to the pharmacy yet so not sure what that's like. Reason being is because I go to the other location with the drive-through. Those things make life so much more convenient. I've gone through the drive-through and drop mice prescription off and they'll tell me exactly when to come back versus me standing on my feet waiting in the store forever. So if anything I may suggest maybe getting a drive-through for your location? I don't know just throwing it out there. The customer service is always A+, and attentive . read more

CVS Pharmacy - All detergent is buy one get one free! So with my savings I bought a $10 mascara - Drugstores Near Me - Inglewood, California

Let me start out by saying this used to be the worst pharmacy in the world but ever seen Richard started working there it has improve immensely. He has a great since of customer service and he is great with everyone he encounter. He know my whole family by there first name and he has made a this CVS a great place even thou they may not have your medication or there computer goes down. Gold star for my man Richard cause they have had some flat out rude people working here and still do.. read more

CVS Pharmacy - Spooky clown!0! - Drugstores Near Me - Inglewood, California

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Hate the pharmacist rude as heck the Asian lady and the older Asian man they profile people and will say they don't have the meds you need but someone else comes in right after me and all of a sudden it sin stock always a headache at this place smh read more

Never coming here again!!! Arrived at 3:30pm, waited in line for 30mins. Dropped off my prescription. They told me it would be ready in an hour. I asked if they would text or call when it was ready and they said "yes". Went home, waited 3 hrs and never received a noticed. I tried calling the pharmacy to confirm, but I was put on hold for 15mins. I decided to just drive the pharmacy a 2nd time. I get there and wait in line another 20mins. Finally, I receive assistance, but they tell me my prescription isn't ready yet. They tell me to wait another 10mins, which I patiently do. The manager then comes over and informs me that they can't get my medication because it is locked in their safe, which no one knows the code to. Wtf!!! How the hell do they not know that?!? Wasted my fucking time, meanwhile I am out of meds. This place is a fucking black hole. Next morning I went to Walgreens in El Segundo. It only took them 20 minutes to fill my prescription. This CVS couldn't do that in 4 hours. read more

Terriblly organized store, dismissive employees with no care. worth avoiding this store for a different pharmacy/location.

First I was waiting in line at the pharmacy and some person went in front of me- pharmacist didn't bother to help/ask me first before the other person when she (pharmacist) seen I'd been waiting for a minute. Then, she tells me I can't get my medication until 7 days from now because I am too late. Yet cvs has been calling my phone non stop. I insisted I needed it as soon as possible, and sure she made it happen. However, in the process she literally yelled from the back of the pharmacy towards the register of the pharmacy my medication to me- hence my medication has a stigma and there were plenty of people in line and waiting around area. I asked her if in the future she can please not yell or disclose my medication out to others. She said "oh yeah" Then, she told me to wait 10-15 minute, so meanwhile I buy some goods. I purchase my goods at the traditional register so I can apply my coupons. Then, I walk to the pharmacy to pick up my medication, and they charge me for my medication plus my goods-despite the fact that I told them I purchased them already. I didn't realize until I drove off, so I had to go back to cvs. When I get back to the location I tell the person (whom I believe is a supervisor or with some authority since she was counting money at the register), and she literally sighs and gives me attitude. Didn't even bother to explain how I'd get coupons reimbursed. Been coming here for years -basically all my life- and this has been the worst experience. Oh, and they have the body washes on lock? read more

Bad customer service. Hard to get medication even when the doctors personally requested it

Cecilia is rude. Amy is very unprofessional with her employee. She goes by he said she said motto with no work ethic. Cvs needs to Inspire Connect and Be Knowledgeable about customers Amy does not care about that she cares about her employee he said she said drama. I was introduced to the big boss and she introduced me as one of her best employees and she mention that i was a great asset to the team and that it was a pleasure to have me in the team dated/noted January 21st. Amy's focus should be people first customers, create simplicity, rise to the challenge, Inspire trust. Greet offer and thank. Connect,ask, respond, empathize. Acknowledge, Apologize and Act. Cecilia does none of this either she is rude and she should be a better worker specially since she workers in the pharmacy where customers health is at risk.Both Amy and Cecilia should not be part of the CVS they do NOT BRING their hearts to work. If anyone wants to complain to corporate Email them@ Ethics.BusinessConduct@cvshealth.com read more

Nice and large. Good selection of snacks both healthy and not. Security at the door made me feel safe late at night. There was only one self checkout open. Not sure if they others were out of order or they shut them down because it was so late. read more

Excellent customer service in the pharmacy today. My son has an ear infection and the staff worked together to service customers. The entire department worked remarkably well together to get customers out of the door. read more

Pharmacy is THEEEEE slowest/worst option. Terrible customer service and always unorganized...ALWAYS.

Worst pharmacy ever! The only reason I sent my daughter prescriptions here was because it is so close to my house. First of all the wait is forever , second my daughters prescriptions clearly say "Counsel New Drug, And Counsel New Patient" clearly that means a pharmacist should of came and spoke to me about how she should take the medication but nope they gave me the medicine and sent me off. Thats great I still asked tor a consultation and the pharmacist sent one of the regular cashiers to come and "explain" to me the same instructions that were on the paper that came with the medication. That was NO HELP! Stay away from this cvs it sucks! read more