Every once in a while a person startles you as you're going about your ordinary errands. Today it…read morewas Amy Michelle at Walgreens in ENFIELD. Not only was her greeting warm and genuine, she inquired about my welfare with such real caring it literally stopped me in my tracks. I was merely dropping off a Fed Ex package. But this dear woman cheered me, on my first day driving after a week with whatever awful virus is going around. She left a good impression at a Walgreens I've never been to before. I think I'll have to make it a regular stop.

I had to send a FedEx package, which was big/heavy. I had two fantastic Walgreens employees help me…read morewith the process. Although, I paid someone in the parking lot to help me carry it in, the staff was just so nice and helpful.

We like giving our business to this pharmacy and store as customer service is always above…read moreexpectations. They often, in the pharmacy are extremely helpful and always exhibit friendly and patient service to our family! We've experienced many instances where we had questions and were always helped to resolve whatever issue and our queries were always solved.

I wish that I could give them NO stars. My experience, today, was horrific. I switched to this…read moreWalgreens on Shaker Road, in Enfield, as I was unhappy with the one on Paloma Drive. Today, I switched to CVS. No more Walgreens. They lost our business. My husband went to pick up a perscription for our daughter who had a bad case of pink eye. He was told that it wasn't ready and he would need to come back TOMORROW. IT IS A BOTTLE OF EYE DROPS!!! I called and was told to come down before 7. I got there at 6:45 and waited in line at the drive through. I got to the window at 6:55. They told me that they had no insurance for my daughter. I had picked up a perscription, a few days prior, and explained that we had the same insurance. The woman placed the cardboard signs in the window and left me with six inched of space to see her. I had no idea what was going on, but was at the window, by now, for twenty minutes. Two other people pulled behind me and I was asked to pull into another lane. Then, I pulled back up. They ignored me, so I rang the bell. They, again, tried to tell me to come back tomorrow and leave my child in pain because they could not find her insurance information and, obviously, wanted to go home. I was now there for 40 minutes. I, then, called the insurance company and they said that nobody even attempted to pull her information. He said that she did have insurance and she heard it. Then, she shouted, over his voice, "What insurance information do you have?" She used a very rude tone. I repeated what she said and added that she used a rude tone. When she heard that, she said, "DO YOU WANT TO SEE A RUDE TONE? I'LL SHOW YOU A RUDE TONE!!!" Then she threw my insurance card in the bucket and closed the remaining part of the window over with cardboard and said, "You will have to come back tomorrow!" She did this knowing that my daughter was suffering! I told her that I will never shop there again and I will NOT. My insurance guy even said that she was so rude, as he was still on the phone. DO NOT SHOP HERE! I went to CVS. They were kind and had no trouble finding my daughter's insurance information. I was out of there, in way less time. SHOP HERE!

It's an ok place, I just wish it were open more because I live right down the street and there have…read morebeen many times I've gone there and it wasn't open. Also a lot of bare shelves the last time I visited. Friendly, homey little place though. It's good for people who can't travel far because they fill prescriptions.

Went in for passsport photos. The website says you get Free digital copies. The digital copies…read morelater were full body and not Passport photos. Called, they tried again. No dice. Friend did the same thing. Store says its a corporate issue. EMailed Corporate a few times and nothing back.. they do not care.... I don't uually go to Walgreens and will never again for anything. Nobody takes ownership at the store or corporate.

Awful customer service pharmacist sucks. No customer service what so ever. They made a mistake and…read moreI have to pay for it

WALGREENS #19944. 71 Palomba Dr. Enfield, CT, is the worse pharmacy ever. 4 times in the last 4…read moremonths this store has been a hassle. Twice they called me to pick up a prescription and then they didn't have it when I got there. Twice they said they couldn't give it to me because of insurance. I offered to pay cash and once they would not except it. Second time I had to raise my voice and they sold it to me. I'm looking for a drug store not owned by CVS.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-Sa 9am-1:30pm, 2pm-6pm