You shouldn't lock up every item as though your regular customers are thieves AND also not provide…read moreenough staff to attend to buyers when the customer service button is pushed. It can't be both, CVS. If I run in for a quick drink/ personal item/ etc, I shouldn't be waiting aimlessly in aisles for 5-10 while my requests are ignored.

this location is great plenty of parking , convenient…read morelocation , fast service -I'm always in and out . they always fill my Prescriptions on time - without any issues or delays . Walgreens on the other hand .. ALWAYS an issue :) thanks for being awesome cvs

So the overall service that I get at the CVS on State Street it's always been consistently good…read more but I want to give a big shout out to Marilyn, she has been there for over 35 years and she has provided such a high level of service the entire time and she deserves to be recognized for all of the hard work that she has put in all of these years

The staff they have there goes above and beyond for their customers. They even helped me find deals…read moreI wasn't even aware of.

The lead pharmacist likes to treat patients like they're drug addicts when a doctor prescribes…read morenecessary pain meds. If you can avoid it, don't use this place to fill your prescriptions.

I just had to write this as soon as I got home. Melinda the pharmacist went out of her way to try…read moreto help me with my new heart prescriptions. I was confused about what my insurance would cover and what would be the best option for me. She also helped with one of my other medications as to refilling it at a different strength, who to call, and so on. She was very patient and helpful!

This pharmacy gets a bad rap. I've been going here for 3 years and have had terrific service.read more

Pharmacy sucks. Every other business staggers employee breaks so they can remain open but CVS…read morepharmacy on Boston Rd Wilbraham actually shuts down, turns away people waiting in line. Time to find another pharmacy especially since they don't even have good prices. Unbelievably bad service

I was told twice that they had my prescription in stock, after which I had spent hours trying to…read morefind, only to find out when I called back and spoke with a different pharmacist the next day that they actually didn't have it at all. The pharmacy member had a different prescription in stock which was the wrong prescription. At no point did they call me back to tell me this. They handled everything terribly. The initial pharmacy member was rude and clearly stressed to the point she couldn't handle her job. Would avoid this pharmacy!

On hold for over an hour when 1:30 (their lunch time) hit and the call disconnected. Waited for…read moretheir lunch to end, and called back. On hold for 22 minutes when someone answered. I explained why I was calling and they said "we don't have time for this" and hung up on me. Ridiculous. Update: on hold for another 37 minutes when someone picked up, said "haven't you figured out we are not taking calls?" And hung up on me.

I have had numerous experiences with Spanish speaking employees who pretend they don't speak…read moreEnglish so they don't have to help me when I ask them for help. I was just shopping today for a new cell phone and other electronics two staff members ignored me when I asked to purchase the items. One actually rolled her eyes when I said, I do not speak Spanish, do you speak English! The other just ignored me and went back to chatting with her coworkers. I have had very pleasant and helpful employees too!

they took my money but never placed my order. when i called to get my money back i was told i had…read moreto wait 10 days in order to get my money back. Funny because they didnt want for my order to go through first. They just took my money.

Efficient pharmacy and the pharmacists have been nice to me so far. Just that one pharmacist needs…read moreto put his chest hair away... this is a pharmacy not the bar.

I needed a couple small things The price tags are 2 colors…read more The lower price is the unit price which means nothing. We are the higher number. The restroom is lock n key only. Nice enough

Over 2 dozen self checkouts, and there were 4 open. What's the point of putting in self checkouts…read moreif they're not open for use? Especially during peak shopping times such as lunchtime, or after 5pm? Ridiculous. One employee standing in the self checkout corral watching 3 registers? What a waste, both of labor hours and your customers' time. I don't want to stand in line at lunchtime for 10 minutes, I want to cash out and get back to work. And best of all, we're not enforcing the 15 item limit in the corralled self checkouts so everyone ahead of me had heaping carts full of crap and took even longer, while I had 6 items.

Best walmart around the area the others are bad and dirty this one is clean and the staff is nice.read more

I am writing this review because I wanted to say how CVS was saying that there cannot be kids in…read morethe store. There were a lot more people in there and they were trying to kick out my friends. I found this very weird. and the person that was saying this was the new manager. I find it very awful.

Rude & unhelpful clerk behind the counter. No one like this should work in customer service. Sunday…read more3PM 9/14