I needed a vaccine, and Sylvania is the best! You barely feel the needle prick, and the next day,…read moremy arm is not even a bit sore.

Amazing staff, great locally owned pharmacy! Customer service was unbelievable and so friendly…read more Glad places like this still exist where people get it.

worse pharmacy ever Pharmacist on Main Street need to get educated on customer service and also…read moreneed to learn to respect the customer. not as knowledgeable as CVS

BEEN coming here for years!!!! Since i was 10 coming for a candy bar the employees over the years…read morehave been great !! Like carol and a few others who unfortunately are gone ! Now there is just a bitch manager and new emloyees with bad attitudes to bad!!!

Great place to shop, get prescriptions and talk to the pharmacist about health concerns.read more

Cvs pharmacy East main Street Westfield Massachusetts discriminates against people with adhd and…read moreflags them as drug addicts. They refuse to give me my medicine that I was on since July and they think it's a joke and that pharmacy manager is rude and condescending and needs to fired . I will be taking it to the state board

Best walmart around the area the others are bad and dirty this one is clean and the staff is nice.read more

Over 2 dozen self checkouts, and there were 4 open. What's the point of putting in self checkouts…read moreif they're not open for use? Especially during peak shopping times such as lunchtime, or after 5pm? Ridiculous. One employee standing in the self checkout corral watching 3 registers? What a waste, both of labor hours and your customers' time. I don't want to stand in line at lunchtime for 10 minutes, I want to cash out and get back to work. And best of all, we're not enforcing the 15 item limit in the corralled self checkouts so everyone ahead of me had heaping carts full of crap and took even longer, while I had 6 items.

this location is great plenty of parking , convenient…read morelocation , fast service -I'm always in and out . they always fill my Prescriptions on time - without any issues or delays . Walgreens on the other hand .. ALWAYS an issue :) thanks for being awesome cvs

You shouldn't lock up every item as though your regular customers are thieves AND also not provide…read moreenough staff to attend to buyers when the customer service button is pushed. It can't be both, CVS. If I run in for a quick drink/ personal item/ etc, I shouldn't be waiting aimlessly in aisles for 5-10 while my requests are ignored.

Excellent service at this location. Pharmacy staff went above & beyond what was expected. Very…read moreknowledgeable, helpful & genuinely interested staff. Very customer oriented & they make you feel as if you are their only customer. Highly recommend this location. Tom L.

it's so sad that the help are so unkind absolutely no compassion. Been a customer here for over 5…read moreyears. it's time to look elsewhere. The girl was awful on the phone no one wants to take accountability. They rather enter into an argument which I won't do. Be kind!!!

Worst pharmacy staff ever! Do not schedule an appointment for your vaccines because they take…read moreeveryone in line first.

Thank you to your great employee Erica in the pharmacy , who took the time to investigate why I was…read moreover charged for my medication. She personally called me back when she realized there was an error. Thank You ERICA! Robin Austin

I went to CVS store today. When I was cashing out I had Robert as my cashier. He was so helpful and…read morekind. It made my shopping day wonderful.

I wouldn't normally review a CVS as they're a giant chain, so you would assume they're all pretty…read moremuch the same, right? Well, apparently not. I went to this CVS location the other day specifically for a bottle of Snapple before a film at the nearby Cinemark theatre. I was looking for a Snapple Apple, or maybe a Mangosteen, or Noni Berry. But as I searched their notably limited refrigerator section I just couldn't find ANY Snapple. This left me befuddled, so I went and found a CVS employee and asked her "Do you not carry any Snapple products?" She looked shocked and said "I thought we did" as she walked over to the refrigerator section. She examined the fridges for a moment before saying "Oh, they're right here" as she pointed at three slots dedicated to Snapple. Yes, that's right, three slots. Not three rows. Slots. That means their selection of Snapple flavors was three. THREE! And all three of them were variations on tea! This is a giant CVS on a high traffic route, next to a heavily attended movie theatre, and they only carry three varieties of Snapple tea! I couldn't believe it. I also couldn't believe that they didn't carry ANY Sobe Life Water, which would have been my alternative purchase. I guess they just want us to die of thirst? Basically the gist of this review is that this location has a very small, and generally crappy selection of beverages on hand, which is baffling considering its size and location. If you're used to the wider variety available at locations like Main Street at Tower Square or The X in Forest Park please adjust your expectations before dropping in here. THEY WANT US TO DIE OF THIRST!

On Wednesday, October 9, 2025, I went into CVS on Riverdale Street West Springfield Mass to pick up…read moremy prescriptions. I waited around 15 minutes in line before it was my turn to pick up my medication. Then when it was my turn I waited almost a half hour because they couldn't find my prescriptions. They said they misplaced them!!! I was quite upset because in their profession, misplacing medication is a big no no. So I left with no prescriptions. The medication was very important! It has to do with my depression, anxiety and insomnia!! So here I am this morning with no medication for my depression and anxiety. I would like to see this not happen again. I got no phone call to let me know if they found them or not!!

Very kewl place to shop! I enjoy shopping here, for the customer service, prices, and the…read moreintangibles. I enjoy walking in here virtually every time I go. Thanks for the great overall experience.

They gave me a horrible karina garcia slime.. It was hard and rubbery , as slime should be stretchy…read moreand soft. So therefore i think you should check on that.