I was told twice that they had my prescription in stock, after which I had spent hours trying to…read morefind, only to find out when I called back and spoke with a different pharmacist the next day that they actually didn't have it at all. The pharmacy member had a different prescription in stock which was the wrong prescription. At no point did they call me back to tell me this. They handled everything terribly. The initial pharmacy member was rude and clearly stressed to the point she couldn't handle her job. Would avoid this pharmacy!

On hold for over an hour when 1:30 (their lunch time) hit and the call disconnected. Waited for…read moretheir lunch to end, and called back. On hold for 22 minutes when someone answered. I explained why I was calling and they said "we don't have time for this" and hung up on me. Ridiculous. Update: on hold for another 37 minutes when someone picked up, said "haven't you figured out we are not taking calls?" And hung up on me.

We like giving our business to this pharmacy and store as customer service is always above…read moreexpectations. They often, in the pharmacy are extremely helpful and always exhibit friendly and patient service to our family! We've experienced many instances where we had questions and were always helped to resolve whatever issue and our queries were always solved.

I wish that I could give them NO stars. My experience, today, was horrific. I switched to this…read moreWalgreens on Shaker Road, in Enfield, as I was unhappy with the one on Paloma Drive. Today, I switched to CVS. No more Walgreens. They lost our business. My husband went to pick up a perscription for our daughter who had a bad case of pink eye. He was told that it wasn't ready and he would need to come back TOMORROW. IT IS A BOTTLE OF EYE DROPS!!! I called and was told to come down before 7. I got there at 6:45 and waited in line at the drive through. I got to the window at 6:55. They told me that they had no insurance for my daughter. I had picked up a perscription, a few days prior, and explained that we had the same insurance. The woman placed the cardboard signs in the window and left me with six inched of space to see her. I had no idea what was going on, but was at the window, by now, for twenty minutes. Two other people pulled behind me and I was asked to pull into another lane. Then, I pulled back up. They ignored me, so I rang the bell. They, again, tried to tell me to come back tomorrow and leave my child in pain because they could not find her insurance information and, obviously, wanted to go home. I was now there for 40 minutes. I, then, called the insurance company and they said that nobody even attempted to pull her information. He said that she did have insurance and she heard it. Then, she shouted, over his voice, "What insurance information do you have?" She used a very rude tone. I repeated what she said and added that she used a rude tone. When she heard that, she said, "DO YOU WANT TO SEE A RUDE TONE? I'LL SHOW YOU A RUDE TONE!!!" Then she threw my insurance card in the bucket and closed the remaining part of the window over with cardboard and said, "You will have to come back tomorrow!" She did this knowing that my daughter was suffering! I told her that I will never shop there again and I will NOT. My insurance guy even said that she was so rude, as he was still on the phone. DO NOT SHOP HERE! I went to CVS. They were kind and had no trouble finding my daughter's insurance information. I was out of there, in way less time. SHOP HERE!

Every once in a while a person startles you as you're going about your ordinary errands. Today it…read morewas Amy Michelle at Walgreens in ENFIELD. Not only was her greeting warm and genuine, she inquired about my welfare with such real caring it literally stopped me in my tracks. I was merely dropping off a Fed Ex package. But this dear woman cheered me, on my first day driving after a week with whatever awful virus is going around. She left a good impression at a Walgreens I've never been to before. I think I'll have to make it a regular stop.

I had to send a FedEx package, which was big/heavy. I had two fantastic Walgreens employees help me…read morewith the process. Although, I paid someone in the parking lot to help me carry it in, the staff was just so nice and helpful.

We are never disappointed in the friendly, efficient service at this CVS. One of our best shopping…read morechoices has been the Extra Care membership. We have literally saved hundreds of dollars. We love almost everything we can get here. The Minute Clinic is our go-to health option most times. The Nurse Practitioners are amazing, smart and so caring. The only no is the most expensive pharmacy in town.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

I greatly appreciate the level of professionalism, and genuine empathy from the staff there…read more Aleesa & Debbie are very helpful in answering questions and in asking appropriate questions in order to make sure we are getting the best service. Will definitely go to them again for any of our needs regarding durable medical goods.

I was in need of a lift chair for post surgery. After trying multiple places, with extremely rude…read morepeople on the phone, I found CT Medical Supply. Heather was extremely kind on the phone and very pleasant to deal with. Delivery of the chair was done by two associates who were professional and thorough. They wanted to make sure the chair was situated and in the spot I wanted it AND that I was comfortable. Their sister store Agawam Medical Supply has a showroom where you can see the chair and some of the items they sell. 5 stars all the way.

Very friendly and helpful people working the floor. They give me recommendations that suits my…read moreneeds based on my needs not making the sale.

I have done business with Ellsworth Medical for years while assisting my in-laws with their medical…read moreneeds and now my mother. Unfortunately they couldn't help but they were kind enough to give me the name and phone numbers of 2 other companies! That's customer service!!

Get service from them they kind and understanding and they may work with if something has came up…read morelast minute but plz respect there hours of operation they can only be so kind from there hearts love them