I found my place, comfortable and clean environment , cosmetologist kind and skillful. Definitely…read morewill return.

Great customer service friendly smiling great with kids and my daughter loves the feathers and…read moretinsel in her hair. Very comfortable atmosphere, family friendly! Lindsay and Faith are amazing!

5 stars and I'll tell you why…read more They are CLEAN. I've gone here so many times and the girls here are always cleaning or maintaining the hair that is displayed so they always be looking fresh. The customer service is amazing. Trust me! I've lived in the Springfield area all my life, all my family lives in this area. us females can agree to this. We've been everywhere from Sally's to Youngs to Bay Street and Kevin's, to more! This place greets you and will help you find what you need without the struggle. The woman always gets up from her chair (I think she is the owner and she's unbelievably sweet) to greet you out of respect. My grandma likes this place because she doesn't have to hunt someone down to help her or yell out for someone to come by. They try their absolute best to help you. They know what they are selling. I've gone so many times for my hair products and even skin products. My sister in law just got into this YouTube phase of makeup and the girl there was able to help her out with what she needed and the color match. I came here a little while ago and a girl there couldn't answer one of my questions so she called someone to ask for advice so that I didn't walk out with anything wrong. They are affordable. Sure, some things are more expensive than other places but their quality is worth it. They frequently change wigs so there are always fresh new styles and a big option for weaving hair too. My aunts and mom always come here for quality hair because unlike other stores, they don't sell dried out hair even if it's in "high quality packs". Almost every time I go, they always have some sort of deal going on too. This is a very pleasant place to shop! I had to make an account for this place

Been coming here for over 5 years. This place has EVERYTHING you need for anything beauty related…read moreat the best price. Wigs, cosmetics, and other beauty products, all here. My favorite is the lash selection. Place is clean and organized, and the employees are really nice and will help you if you need any advice.

Wonderfully talented staff. Friendly, comfortable environment…read more The woman listened to me and cut my hair exactly - if not better than I had hoped for. They offer curly cuts here & fantastic.

I finally left a wretched Salon in Farmington with an abhorrent Owner. I fled gleefully to the team…read moreat Roshambo. The entire team was warm and welcoming and beyond talented. I had the pleasure of a consult with one of the delightful owners and another stylist. Both women were lively, fun and knowledgeable. Thank you all! I'll absolutely be back and hope to find new hair-family here. 10/10 recommend for colors, cuts, styling, shopping and the high-vibe too -Chef-kiss!

Went in to find a few things for my upcoming wedding. Staff was very nice and helped me find my…read moreundertone and helped me choose items that were dupes for the expensive brands.

The is a a mess, and things are in no order! ALSO THERE EXCHANGE/RETURN IS RIDICULES, I wanted to…read moreexchange and item for an item the exact same price but I was a couple days over the return/exchange date. Their policy is NO RETURN OR EXCHANGE! This is outrageous! I for one will never shop there again!

This has been my go to beauty shop for years. It's owned by the same family that owns Kim's down…read morethe street. They've got a great selection of wigs and extensions. The prices are very fair- probably the cheapest for the quality. In addition to that, they've got tons of great hair products, jewelry, hair accessories, and even lashes! Great place!

Fantastic experience! Kristen and Rebecca are outstanding. I tried on so many wigs, and they were…read morepatient, knowledgeable and sensitive to the needs of the client. Highly recommend them. A true pleasure meeting with them.

If I could give six stars I would. I went here with my mom who's losing her hair to chemo and the…read moreamount of care and compassion the women showed my mom while trying on wigs was outstanding and incredibly touching. We felt so cared for and loved. They were both patient and gentle and kind and I would recommend this shop to every person who needs it. Well done ladies and thank you for being so kind.

I am NOT a makeup person. If I ever needed anything, I would just go to CVS or Walgreens and just…read morebuy whatever I used to buy for my skin when I was in middle school. I decided, being almost 40 and on the job market, to finally invest a bit in my appearance. I walked into Blue Mercury and was treated like a long-time, valued customer. I didn't catch the name of the folks that helped me, but they advised me on what the best thing was to buy for the simplest makeup application, and even gave me some samples so I had a proper mascara to use on the day. I cannot thank the lovely salespeople enough. They made me feel great from the second I walked in.

I visited this store a few weeks ago with two friends but this has been on my mind ever since…read more While the store is stunning, the customer service really ruined our experience. There were two employees working. Only one paid attention to us even though we all needed individual help. We found this employee to be dismissive and quite frankly, insulting. My friend asked for a highlighter and the employee said sarcastically "well what have you been seeing online that you like?" When she showed us a product she said someone on tik tok with lots of "older followers" likes this product - we are in our 30s. That is offensive. She then proceeded to pretty much ignore us and the other employee there paid us no attention. For an expensive store that requires assistance, this was extremely disappointing.

I've been to several different salons. As you know it takes a lot to switch to to a new place. My…read moresister-in-law kept raving about the crew at Cutting Loose Somers. She went so far as to get me a gift certificate for Christmas to sway me to go. Honestly my experience has been life changing. The place is super clean, well stocked, extremely well thought out in regards to customer comfort. I feel cared for and listened to and this was all before the scalp massage! My hair has never looked better or been healthier since I've starting coming here. I can easily style at home for weeks. Jacqueline sets the example for her team. I am cared for by Christina expertly and with a smile. Other family members (male and female) have also joined and rave about Cutting Loose as well. I've never been happier...thank you Cutting Loose!!!

Absolutely amazing place with very talented hair stylists. Place is very clean and neat ladies are…read morealways upbeat. I'm a huge fan of this place