This review only reflects the customer service I received from a lady by the name of Malika. I am blown away at how unprofessional this woman was, not only did she get my prescription incorrect but when I calmly spoke to her and explained my frustration she continually cut me off and was extremely rude. I explained to her that I previously called the prior week and was waiting for this out of stock item so now I'm officially out of my medicine. I told her when I got the medicine home it was something totally different and not even the generic form of what I needed. She told me I should have opened the brown bag before I left the store and made sure it was correct (I've never had to do that). Now I'm out of my correct medicine and stuck paying for something I never ordered and she said I can't return. When I asked to please speak to a manager she claimed she was the manager and hung up on me! When I called back the next day, I spoke to a man by the name of Dominic who couldn't have been any nicer. He apologized profusely and apologized for the incorrect prescription. He told me that my normal prescription was out of stock and he had no idea why Malika didn't tell me that or why she filled something completely different without my consent. He was nice enough to tell me that another local CVS had what I needed. I went there and they had my prescription filled the same day. read more

I was just on the phone with a very, very rude pharmacist by the name of Sam. He continually interrupted me. He talked condescendingly to me, and never backed down when I told him how unprofessional and poorly trained he was. At another time, I received four pills for a thirty pill prescription. When I called the pharmacy, I was told there are cameras viewing the people who pack the pills and on review of my prescription fill, thirty were put in the bottle. The pharmacy actually lied as my bottle only had four pills in it. I will not do business with the pharmacy again. read more

The pharmacist I usually see there is amazing- efficient, personable and customer focused. I won't trade for any other pharmacy b/c this one always tries their best to be as quick and accurate as possible with great attitudes towards customers. read more

This location decided to close early while I was trying to get medication for our infant. There was a rude, exercise-averse man-child working the counter who just wanted to clock out. Sad that we couldn't figure out a solution. read more

The CVS inside target is very good. Team members are efficient and personable. I do recommend this place!

I noticed most of the negative reviews are outdated by years and must be for the standalone CVS on El Camino Real near Ralphs in Encinitas which is open until midnight. They mention hours when this pharmacy isn't open. This pharmacy is open from 10-7 weekdays and 9-5 Saturday and 11-4 Sunday (closes for lunch 1:30-2 everyday). The pharmacy staff is professional, kind and do their best. If you're experiencing long wait times it's probably on weekends when they have shorter hours and less staff. I rarely have a wait from 11-4. They close from 1:30-2:00 for lunch. Stand out employees are Danielle, Cheryl and Teresa. Their new app addresses many of the issues mentioned and allows you to check inventory. read more

Always painfully understaffed, unprofessional and disorganized. My doctors keep sending scrips here and I want to scream. read more

An unbelievably long line waited for one lone person behind the counter to fill prescriptions. Customers were becoming very impatient and ready to mutiny, shaking their heads and disbelief. Pity to the poor lady behind the counter who by default received the anger and frustration of the many in line. I asked the cashier near the front door "how many times on a daily basis do you get complaints about the pharmacy, 40, 50, or more?" She said, "yeah, about that. And corporate knows but they do nothing to improve it." I should have taken a photo of all those happy people waiting impatiently and posted it up here. Wouldn't have done any damn good but it would have been worth a thousand words. What the hell?!?! read more

I was looking to get a tetanus shot for polio and typhoid. Nobody would help me but the service person there Samantha help me find the location to get the vaccination. Thank you. read more

This place is a joke. You can always count on them to be inconsistent and jerks to you when you need anything that is completely in line with the service they provide. read more

I placed an order for a prescription to be filled 10 days ago and it still has not been filled. I was told by the pharmacy that they were out of the medication and that it would be approx. 3 days to fill. It is now 10 days and they don't know when the medication will come in. Unfortunately I can't simply go pick up my prescription request and take it somewhere else now. Why take an order when you don't have the medication and don't have a definite date when a new batch will come in. Frustrating. Find some other pharmacy. read more

The worst!! The worst pharmacy ever! They do not answer their phones, scrips are never filled on time, they send a text stating to call them regarding a scrip, and then don't answer the phone for 3 days! I miss the old staff- Austin and Nora were awesome- amazing customer service. This current batch is a bunch of incompetent idiots! read more

CVS has come to the rescue for me, they are A-OK. When your child is sick it is great to know that CVS is close and they stay open until midnight in a town that rolled up the streets at 10 pm. In the big scheme of things, CVS is broad and thin. Essentially they sell a whole lot of stuff, but limited varieties of each product. If you are not loyal to a brand you will not be frustrated with the selection. As a spoiled shopper I prefer variety, like when the shelves have a mind numbing variety of choices. But beggars can't be too picky! If our are in a pinch and need something then any brand will do the trick. I am only familiar with the health care products, cleaning products and beer and wine. The convenience of all of these products in one place, well CVS gets 3 stars for that. read more

My son developed a fever and headache last night and needed some antibiotics. It was called in at 7:30. I waited till 8:30 to head over there. When I arrived, the clerk couldn't find the prescription in the system. She asked me to check with the "drop off" window to see if they could find it. I had to check with the "drop off" window to see if they could find it. So I walked down to the other side of the counter.... What..? She couldn't help me out? It's not like it's a whole different building or anything. Very strange. If I wasn't feeling stuffed up and tired myself, I really wouldn't have minded the wait. But not feeling well, it was kind of annoying... Anyway, so I walked down to the other side of the counter, waited behind another customer while the gal behind the counter was finishing off his order. It took a while, and I know they were busy in the back filling orders, but no one else was in the pharmacy. So I waited some more. Finally, someone called me up and asked for name and date of birth. I gave her the info for my son and she still couldn't find his meds. I said it was called in over an hour ago. She proceeded to pick up the phone and checked the messages. Sure enough, I noticed her writing down my son's information. I know they're busy, but you'd think they'd have a system in place that would get the messages off of voice mail in less than an hour. The only saving grace here was the pharmacist who helped me out. Anh is the pharmacy manager and after she finished writing down the message regarding my son's medicine, she pulled the medicine off the shelf and tagged it with my son's info instead of making me wait in the cue to be filled. Normally that would take up to 30 minutes or more if they're busy. That was greatly appreciated. She also was easily able to direct me to some over the counter meds that I was picking up to help alleviate other sick members of the family. Overall, a solid 3 stars, but could have been worse if Anh didn't help out and expedite the process. Keep on Yelp'n! read more

*cough* + *walks to CVS* (Yes, I can walk in Carlsbad ya knobs) What? I can't find the Zicam Cough I want at CVS! *cough* + *drives to Target* (Well, now I have to drive) What? It's not at Target either?! Target has all the Zicam products but not the Zicam Cough Max. Long's don't fail me now. *cough* + *drives to Long's* So happy that I dropped "kick-ball change" dance move in the aisle much to the embarrassing surprise of the mostly nerdy Asian pharmaceutical staff and obligatory white and black guys. Long's, I find you equally competitive and comparable to CVS. In fact, I like you in a lot of ways better than CVS because you're a bigger store and your seasonal items of random value. Why don't I ever think about buying a camera from you? Apparently, holding cameras in stock is still significant to your retails sales. Who would've thunk? I think you do it to piss off Ritz Camera, but I think they do passport photos. Oh the possibilities if you did! I'd pose with your patio furniture. Yeah, it's a dead heat. I'd have to dock you 1 star because you're not near me at all, and you're not exactly convenient to drive to either, yet your close enough. But thank you for the Zicam. read more

CVS Pharmacy - Cart calisthenics for the day. - Drugstores Near Me - Encinitas, California

I am literally only leaving this review for Lou. He is amazing. He's kind, funny and helpful. Greets you when you walk in, let's you know where to find what you're looking for and then he's your cashier, giving you a play by play every step of the way with some good old fashioned humor. Very endearing. He's worth the up charge on everything sold there. Give that man a raise. read more

So it's May 20, 2020 and now CVS is increasing prices over 10% on their products and other the counter products and or drugs. This isn't a grocery store nor do they sell beef or pork. Their is no excuse for this!!! They have lost me as a customer for good! I hope people keep reading yelp, people it's time to pay attention to those who are doing this to us and boycott their stores! read more

I really want to give a shout-out tonight to the M.O.D Zach. I purchased a cosmetic product of which I was supposed to get back $10 EB. Of course, I didn't notice I didn't have the EB until I got all the way home. I immediately drove back to the store and spoke with Zach about it. He didn't even question me or anything; he just scanned my receipt and manually printed my EB for me. I am an avid couponer and I plan my trips weekly to get the best bang for my buck. I've paid almost nothing for detergent, makeup, etc. These guys are seriously amazing and their customer service is what keeps me coming back. I feel like most people only leave reviews when they've had a bad experience but I wanted to make sure this CVS gets nominated for best customer service around. Thank you!! read more

I got both of my covid vaccines here and the process was super smooth once I finally was able to make an appointment online. The whole process was really organized, I barely had to wait! They had a table of friendly people outside with a clearly labeled sign for vaccinations, then they told you which aisle to go where everyone was friendly in the process (pharmacists, people taking your temp, etc.). The person who vaccinated my arm was really helpful and friendly. After the vaccination, they have a waiting area and the woman who was running the waiting area was super helpful and nice. She told us to take photos of our cards and was giving advice on what to do with the vaccination cards. Getting the covid vaccine is a super exciting experience and CVS made this even more exciting and positive with how quick, well-organized, and friendly everyone was. I have friends who got vaccines at other pharmacies and it was not as smooth. read more

They're open 24 hours... And on Christmas Day... So when your sister burns herself helping make Christmas dinner and your merry band of family is at one another's throats, you can head out the door to get yourself a breath of fresh air, pick up some gauze and burn cream and take a timeout from the craziness and turmoil that only family love during the holiday's can bring - True Story! Merry Christmas =) read more

CVS boasts an excellent and affordable pharmacy where locals can pick up prescription medication. The pharmacists are friendly and very helpful, despite the billing issues and insurance quandaries that come with obtaining prescription medication. I'd recommend this spot and suggest you conference with Sarah or Lillian on your next visit to find out more about your prescription medication. read more

Outstanding old school service. Terrific staff & great attitudes by each and everyone one of the pharmacists and staff at this pharmacy. Imagine someone actually remembering your name. They are all great here. Thanks! read more

I tried twice to get a booster shot with CVS Pharmacy. The second time, the scheduling was actually done on my iPhone by a CVS pharmacy employee! I called a few days before the second appointment because I had not received any email or text notices: when I could finally get hold of a CVS pharmacy employee (a very convoluted process), he could not find an appointment. I give up! I will not use this pharmacy again). read more

My pharmacy was in Stater Brothers until they closed-(without notice). I NEVER had a problem there in five years. I was told my prescriptions were transferred to the CVS inside Target. Almost every time I have a prescription filled, there is a problem. It's been six months or more since I have used this CVS and I have NEVER been so frustrated with them. Problems such as, prescription not ready, back ordered, prescription not filled at all. When I have to call them, I'm am on hold for an unreasonable amount of time. One time I was called and told to pickup a prescription. It was not ready. I was told come back in 10 minutes. I came back in 15 minutes-still not ready. I picked it up the next day. They do not have "convenient" hours and the fact that they are located inside Target adds to the frustration. Always busy, crowded and parking is difficult on most days. Forget any holiday. I just filled the last script at this location-I give up. read more

Old old Longs. Still the same but now CVS. What can I say about them. They have everything you could want from a drug store and usually good service. Parking lot large and a lot of other shopping to get done in the center. read more

I don't come here often, maybe only a few times on my way home from work, never really thought about the staff or the product, until tonight. I was immediately greeted, by not one but two employees, one being an older gentlemen with a cute Brooklyn accent and a sweet sense of humour as well as a young lady who asked if there was anything she could help me find. I was in the store for an embarrassingly long amount of time, and spent way more than I was suppose to, but throughout my time there I was asked repeatedly if I needed help, or how my night was going. I also found a really well put together beauty and personal care department with K-Beauty product and items you typically find at Target and some department stores. Anyways, I was impressed, I have a bit of a drive home, so my last stops are usually annoying before I jump on the freeway and into traffic, but I enjoyed this stop and will definitely come back here before I stop at Target, less crowded, friendlier staff and enough product that I like that I know I can pop in quickly grab what I need and be on my way all the while feeling like I'm not annoying employees by being there. read more

Before it was CVS it was LONGS. Although the CVS style remodel had enhanced the appearance dramatically, they still have the same old issues at the pharmacy. LONG WAITS. From my numerous visits I have determined that no one wants to go to the pick up counter and help people get their medication. They all seem to have much more important things to do besides helping out at the pick up counter. I worked there when it was called Longs Drugs. At that time the pharmacists were very firm about making the pick up counter a priority. Now days the pharmacists are younger and lack the ability to effectively manage the crew. New pharmacies have come into the area, RITE AIDE, WALGREENS, TARGET, and WALMART. The prescription volume has gone down sense the days of Longs Drugs, but CVS still has the longest wait. read more

Update: 2015. Well the remodel really helped both space nd temperament for all concerned. The pharmacy works much better, it's cleaner, and everything just chilled out remarkably. this is become a very pleasant place to get your prescription. I suggest that anyone who is here before last year give it another try. You will be pleasantly surprised by how beautiful this pharmacy has become and how kind its people are. read more

I have to say the automated phone system is pretty good. I got a text that I had a refill ready and wanted to request a refill on a second Rx so I could pick them both up in one trip. I called and got info on the copay for the one that was ready, then requested a refill on the other one. The "phone robot" asked what date and time I would like to pick it up. I said today's date @ 1PM: 2.5 hours from the time I called. It said "ok, your prescription will be ready for pickup on thurs, may 21 at 1PM. When I've been transferred to the pharmacist for questions about substitutions, copays, etc, they pick up promptly and they have been helpful. When your insurance doesn't cover something, always ask for a discount coupon when picking up. They've gotten creative and saved us some money that way. You do have to ask though. In the past I've had several complaints and was considering switching, but lately they've stepped up their game. I will continue to use this pharmacy. read more

Every time I go into the CVS to pick a prescription that's filled, I get to the counter to find out it's not filled. Every time! I quit.. moving on to a new one. This pharmacy is too chaotic for me. Adding to this- they seem like they are over worked and understaffed, and very unpleasant to deal with. Beth over the phone and in person, my experiences at this pharmacy have been mostly bad. They need help over there! read more

This pharmacy is ridiculous. They text me that my prescription is ready, I shoe up and it is not and I have to wait. Thinking of transferring my prescriptions to another pharmacy read more

The CVS has good parking and is easy to get in and out of the parking lot. I really don't shop here very often because it smells so toxic in the store. It's horrible. I don't use the pharmacy but occasionally buy a few household items. If it didn't smell so toxic, I might go in there more often. read more

Worst pharmacy!! I don't think I've ever been there without a problem. Today I stood in line for 30min to drop off a script with one person in front of me who was already being helped when I got there. It was not busy at all... no lines. No one else offered to help. Then he had the audacity to be rude and even ignore me. I'll be transferring my script elsewhere. Ew ew and ew read more

Alright so I usually really like CVS, but this particular location (the pharmacy) is terrible. It never fails whenever I go there to pick up a prescription it is never ready and I end up waiting so long. Even if I come back long after the time they told me, I wait in a long line. It seems like they don't ever have enough pharmacists on staff, and they seem miserable to be there. I have talked to manager's about how great other CVS pharmacies are, and still there is never a positive change at this location. I recommend going to another location if you must use CVS. The one off Encinitas Blvd. is great by the way. read more

Theres one lady in there, I always seem to get her and she has a way of taking a chunk of my happiness away. Just always seems like her life is awful and its ruining her day to help you get your prescription. Ive had lots of problems with this place, primarily with her seeming like she doesnt care to help you out much, but wallgreens nearby is just too hard to get out of the parking lot. But they do get the job done albeit with major errors usually. read more

Jennifer H. Christ! Worst service I have ever experienced, period. Never seen someone so unhappy with life. Wish I could never return but work in the same complex and dread seeing her daily. read more

Please... PLEASE do yourself a favor and avoid this store at all costs. The absolute worst run pharmacy I have ever witnessed in my life run by an amateur pharmacist who is inattentive and seems clearly unfit to run a pharmacy. The drop off receptionist was one of the more salty people I've had the displeasure of meeting, but I can't say I blame her, she has to deal with upset customers such as me due to her incompetent boss. You've been warned. read more

They have been very good to me over the years I have been coming here. I like the text notifications when prescription are ready. Store is well stocked & people have been friendly. When product is out of stock or not routinely stocked they have readily ordered it for me. read more

This is my least favorite CVS. They're always out of a lot of stuff and half the time the coupon machines don't work. Besides that they usually only have one employee working the cash register so the lines can get long really fast. read more

This pharmacy needs some TLC and if not more staff, then more determined and efficient staff. I always seem to be having to wait after their given time. Its a pharmacy... People could be very time sensitive when it comes to receiving their medication. Take it up a notch read more