The store's pharmacist Rebecca is incredibly kind and helpful. I appreciate that Rite Aid…read moreparticipates in contraceptive consultation services.

Friendly retail clerks, friendly and knowledgeable pharm techs, love the points program which gives…read morean everyday discount.

Doing Mothers Day stuff, work late nights stoped in they had everything! Flowers are perfect my…read moredaughter loves sunflowers!! Thanks for being there for this working girl!!

Another poster mentioned poor customer service however they were reviewing the Hooksett Rd…read morelocation. When I read that I was dumbfounded because this elm St location's pharmacy is amazing! Over the years, I've used many different pharmacies and never had a particularly good or bad experience. Very hum-drum. But then I used Elm St once and after that I was all set. They are my go-to pharmacy every time now. They really do redefine professionalism, courtesy, accuracy, and speed. They will have a line of 5 cars pull up but in 8 minutes they'd have them all cleared out. I call in for a refill and I get a text that it's ready literally 5-10 minutes later. They put other pharmacies to shame and I do mean that. I think they have a good team who have similar work ethics and who take pride in doing an excellent job so when you get that kind of synergy, it shows. I don't recall their names but the young female tech with dark hair, glasses, and a slight accent as well as the youngish male PharmD are fabulous. When you see them there, know that they're working hard to get your your Rx and they certainly raise the bar for all pharmacies to aspire to. Good job!

My HHA isn't allowed to go outside of Derry, so she has to shop for me at Hannafords. Unlike my…read moretrusty Market Basket, Hannafords is so much more expensive. It makes me sad to have my monthly SSI go so quickly at that store. The items are ok but the prices just cannot compare.

I went in to deposit my money for chime and was met with this rude lady named fay at the front. She…read moreacted annoyed the whole time and was very short in demeanor. She seemed like she would rather be doing anything else but help me. I know people have bad days, but as someone who has worked customer service and hospitality, that is not the way you treat the customers that walk in the business you work. I was polite the whole time, but at the end of the day you don't know what someone is going through. Always treat people with respect and kindness especially if you work a customer facing job like Fay does. Do better, be better.

Avoid this location at all costs. All 3 of the female workers were swearing and talking about…read morewoman's Tits the whole time I sat there waiting for my flu shot. Literally took 15 minutes of me sitting there just waiting for them to stop talking. So unprofessional. And then she gave me the shot too high. Wasn't even in the right spot on my arm.

slow slow and slower why make an appt then sit and wait and…read morelisten to the pharmacists gab about their personal life. complaining about working weekends

Pharmacist is extremely rude. If she hates her job she should find another one. It truly is sad…read more I hate that this is the only pharmacy that is within short distance to my home otherwise I would not go here.

I so want to use this place, the staff is super nice and friendly. But ultimately, I will be…read moreswitching somewhere else. They can never get my prescriptions right. That and I often get a call saying they are out and won't have it for a few days... Super nice people but challenging to use. Been trying for over a year, but just isn't working......

I've had good experiences overall, but their new phone system is a joke. If you need to talk to a…read morepharmacist or any staff, you're put into a queue where you have to keep pressing "1" to hold. Doesn't sound too bad, except that you have to press "1" every two seconds. Literally. You press and hear, "All pharmacists are currently helping other customers. Please press 1 to continue to hold." Press 1. Same message. Press 1. 20 minutes later, still sitting on the line pressing 1 and losing my mind. How has no one else pointed this out? Oh, that's right, they might have tried, but are on hold. Pressing 1.

IF you valiantly try to reach human contact at CVS you will be sorely disappointed. IF the stars…read moreall align and you miraculously speak to a live human being, you might be ok. If you bravely go into the store you will be checked in and out by machines. God speed, friends! Good luck!!!!

The pharmacist went above and beyond by helping us understand what we needed for our newly…read morediagnosed fathers type 2 diabetes. She called the doctor, confirmed the meds and prescription , even the ones that were missing from his medication list and even hand wrote some notes for him on what the doctor said. She also helped us to save a little money with store brand items as opposed to others we had picked up. She was amazing! - It was the Windham NH location. I believe her name was Diana, per the clerk I called at the store today. She is truly an asset to the store !

I'm not surprised this store is closing. They lock the doors 20min before closing time and for the…read morelast year plus, they have had nothing in stock

I just had a conversation with a "gentleman" (not) in the pharmacy on 142 Main St. in Salem NH,…read morethat has left my heart pounding and I'm shaking. I called to ask if they had a medication in stock, and was told that they didn't have it. I asked him if he knew when they might get it in stock and he flipped out on me. Bottom line, he had no idea. When I asked what I should do in place of my meds and he was incredibly rude. He told me it wasn't his problem and I should figure it out myself. I asked his name so that I could call corporate (although I didn't tell him that) and he refused to give it to me saying "You don't need my name!" I asked again and he responded "I said you don't need my name!" I asked again and got the same response and then he hung up on me. I have been using this pharmacy for over 30 years. For a good portion of that time, the pharmacy employees were terrific. Then all of a sudden, they were all transferred to other pharmacies and replaced by rude, inconsiderate, impersonal, arrogant, impudent....you name it, employees. I got off the phone, shaking. I did call corporate and was told by another guy that I wouldn't hear back for three days, "maybe more", but he was sending in a report to them about the incident. He wasn't very personable either, but at least he didn't hang up on me. I have no idea what to do about my medication. I called another Rite Aid in town and was told that they were out of the medication and couldn't find out the availability time because their "system is down since last Friday" which I have heard several different times in the last months. I am at a loss as to what I should do. My insurance only lets me get scripts from Rite Aid. Any suggestions are welcomed.

Amazing experience, such a kind and wonderful staff! Folks that genuinely care about others.read more

This is the THIRD TIME they were late with HEART MEDICATION!…read more Starting and stopping heart medication irregularly can result IN DEATH! I'm ending our business relationship before they KILL SOMEONE I LOVE!

I've been on hold with the pharmacy now for 53:25 minutes. This is my second call today to get my…read moreprescription filled. I was told first call my Dr needed to place another order. I did that. Then I got a message on their useless app saying there was an insurance problem. I don't have insurance and I've told them this several times before. They are also rude when they finally answer the call. I left months ago and went to Rite Aid and never had this problem but Rite Aid went under and guess who got all their patients? Yup so back in their circus. Last month my prescription was 5 days late and was told first come first serve. The app is useless because my medication is a controlled substance. And people wonder why some folks turn to the street for their medication. I wouldn't do that but I certainly understand why some do.

Pharmacy takes forever to answer the phone. Was on hold for 45 mins on 12/9 and finally had to…read moredrive to the store only to have them tell my my prescription would not be available until 12/10. On 12/10 I waited for 52 mins on hold late in the afternoon and was told again my prescription was not available (on order). I had to call Walgreens in Pelham - in literally 3 mins they were able to find my prescription and said to come pick it up in 2 hours. Run from the Londonderry pharmacy - they are inept and rude.