I needed to pickup some medication renewals for a family member, so I visited this location. We are frequent customers and so it is always nice to see what that have available for purchase. We were surprised to already see Halloween merchandise here, in JULY! Also, there is Fall decor and Thanksgiving decor here in JULY! It was a bit upsetting to k find that the Hydrogen Peroxide was out of stock, two days in a row. When I asked a pharmacy staff member, they said that they are waiting on more to arrive. Overall, it was a decent visit but then not have Hydrogen Peroxide for 2 days in a row is disappointing. This is a major store brand and chain and at the very least they should have antiseptic solution. read more

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They're still awful. Zero discretion, zero care. This place is the TSA of pharmacies. They must literally screen for the most indifferent, uncaring people and then ask them to refer their friends to work there. Their goal is clearly to make people feel awkward and dismissed. Mission accomplished. read more

Belinda 5 star best customer service . Amazing person. The only reason to go there. The manager on duty wasn't very nice . Belinda is legit.

Horrible customer service from the pharmacist Archibald. He treats customers like burdens rather than providing compassionate care. He is dismissive and rude. I was standing waiting for a few minutes and he did not acknowledge me. Once he did he appeared annoyed and rudely dismissed me. I was unable to get my prescribed medicine and did not receive adequate care. read more

First off, I sent a prescription in that we normally have filled and they continued to tell me that it was not covered by insurance. I had to go back-and-forth with them four times before they realize they were running the wrong insurance. My son is type one diabetic and we were literally on his last pump and I had to call and figure it out with them. Called my doctors office and they confirmed that the prescription was active, but the pharmacy kept telling me there was nothing they could do. So we're completely out of supplies and I finally get them to fill it and show up at 1:28 to pick it up. The pharmacy closes at 1:30 but I made it just under the gun. He yells from behind the counter that they are closed and I'm going to have to come back and he's very passionate about making sure his team gets their lunch break. Thanks for putting my son's health in jeopardy. Thanks for the hours of back and forth between insurance and my doctor's office and the wasted week, which means we have no backup supplies now because insurance only allows us to fill every 30 days. This cvs pharmacy is the worst. read more

I shop here often and have always encountered friendly and professional service. CVS has a great rewards program and the coupons save me a ton of money. Regarding the pharmacy, I've also received great service here. The wait is reasonable and they have always had all my meds available. I actually switched to this pharmacy from the one closer to home, which often had an hour or longer wait. Overall, I highly recommend CVS, specifically this Eastlake location. read more

I wanna give a special thank you and show appreciation to the woman that helped me this evening. She was so attentive and helpful to my need and held such a sweet and happy demeanor, went above and beyond to check further. Nothing like I've seen before at any CVS. Her name is Janina. Hopefully she can get the recognition she deserves. read more

We moved to San Diego from the East Coast recently so my child can receive gender affirming care and to be closer to family. While most blue states provide gender affirming care for transgender kids, the waitlist for care can take many months and even years. I was quoted 18 months+ for Children's National in DC and some providers in Massachusetts have closed their waitlist and this was all before Trump took office. On February 12, 2025, I went to the CVS in Eastlake to pickup medications for myself and my child: Apparently, the medication for my child was flagged because a woman who works in the pharmacy (not the cashier who got the meds) comes over and starts interrogating me as I am waiting at the counter for my child's medication that their doctor prescribed at an office visit on February 11. - Are you the parent? - How old is your child? - Do you know that this medication is not intended or tested on children under 18? - You should speak to your child's doctor about your child taking this medication... How bizarre to ask all this?!? I am picking up a prescription that was prescribed by my kid's doctor and this random person who we don't know questions my kid's medical care? Most medications for children are prescribed "off label" because most drugs are not tested on children. I have picked up numerous prescriptions all over the country at various CVS locations and never been interrogated like this even for schedule 2 drugs. Certainly the stupidest, most bigoted pharmacy I ever had to deal with! read more

Let's see, if you like to stand in a line for 30 min to get your prescription, then you will love this place. If you want them to work slow, make mistakes and just all around disappoint you. This is the pharmacy for you. Here today (5/27/25). 8!people in line in front of me. They handle 1 person every 5 min. It takes that long. While I stand here others started complaining in front of me . You know once in a while like this is fine, but this happens every time I come here. I mean to really sell this, if I have this much extra time on my hands to do thisreview while standing in line, it must be bad. Ughhh read more

This is a wonderful small CVS so it is easy to shop and find what you need. The staff is always friendly and helpful. I am able to get what I need on my way to a class. read more

bad customer service. the Asian lady wearing eyeglasses with a long hair has an attitude towards customer , I was trying to get my baby's RX and she told me to wait 20mins so I waited knowing that she knew what she was saying when she's talking to me . i lined up and expected that I'll be getting the right RX but they gave me the other meds which I don't need now she wants me to go back to the consultation window again saying I don't know what's she's talking about to her co worker, so rude. Very unprofessional. If you have a rough morning so do i but you better do your job properly and professionaly read more

If I could give them negative stars I would. Their customer service is below mediocre at best. It's like the staff have no desire to be there and help people. There are so many other pharmacies in the area, you'd be better off going elsewhere to pick up your prescriptions. read more

Clean store. Friendly, attentive staff. Pharmacy is quick. Scheduled a vaccine at 6:30. From check in to exit it was 10 minutes! Phenomenal performance. Conservation with Pharmacist was personal, but she maintained a perfect balance of professionalism. Urge all, to give this Store and employees their patronage. read more

I was not surprised when i saw the low rating, the pharmacist and it's crew are not responsible at all, my doctor submitted a prescription at 3pm they never reached out or called so i had to wait in line and ask the arrogant pharmacist for her to tell me that they are waiting for my doctor to submit it, after i called the doctor's office they confirmed they did 3 hours ago which i communicated to the arrogant pharmacist she checked her tray (did her job) and found the sheet she received 3 hours ago and told me to wait 10 minutes to prepare it. These people have to respect for their job nor their patients, a pharmacy run like a carwash... what a shame! read more

Had a smooth experience at this CVS on a weekday evening. Parking was plentiful. Store wasn't crowded. Service was prompt. Couldn't ask for much more than that! read more

CVS Pharmacy - Drugstores Near Me - CHULA VISTA, California

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3/16/26....about.. 5:15 pm....I have been coming here for a long time for a family member's prescribe medicine for free through the fam member's health insurance. Today, there was an out of pocket charge or a co-pay for the refill. I did not pay. I told the cashier to process the medicine through the health insurance so there is no cost. The cashier sends me to another counter to speak to the pharmacist to check if the health insurance is on file. Obviously it is. The med is then processed through the insurance and there is a 10 min delay because the refill needs to be fixed. The medicine has been forgotten to be process through the health insurance. This shows some incompetence. Whoever does the refill needs more training on processing the medicine through the customer's health insurance on file, provided the customer has health insurance. The mistake should not happen from the start. The staff showed no apology for a refill med delay. I wonder if they apoIogize to other customers for this matter. I see this as a poor customer service. It reflects the lack of accountability and empathy. Lastly, the staff there look bored. read more

My regular pharmacy closed so I had a prescription ordered at this CVS. I got there at 1:35 pm and was informed by an attendant at the pharmacy that they were closed for lunch and I could come back. This is a bad parking lot to get in an out of and is certainly not convenient to my home in Bonita, so will have to find another pharmacy. Closing for lunch is ridiculous. read more

This pharmacy serves up a healthy dose of incompetence and rudeness. Management should look into retraining the staff on procedures with critical patient health implications as well as general customer relations. read more

Terrible customer service. The pharmacist loathe their positions here and consistently speak to individuals with a condescending tone. 0/5

Me and the family usually come to this CVS just to pick up small things. I am a member and usually utilize the specials that they have. The location is right in the corner in the shopping center and easy to locate. Since it's in a shopping center parking is vast and easy to find. And issue with the location is that it's near the stop light so oncoming traffic comes around the corner, so caution is needed. Once inside, the store employees usually welcome you and ask if anything is needed. The various isles are labeled and easy to read. The employees can help with any questions asked if any. The prices are reasonable and if a club member then the discounts are great. So if you are in the area and want to snag something quick and at a reasonable price then this is a good spot. read more

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I wish I could do -5 stars This had been my Pharmacy for many years the pharmacist back at that time I would say in 2018 transferred to this location because this is where she was from when she knew me from a previous location. Everything was wonderful during the pandemic pharmacist always took care of me. Make sure I have my medication's above above and This new staff is horrible. They are rude and disrespectful today. I spoke with Stephanie. She is a blatant liar. I spoke with her over the phone after getting a text message for me to reach out to the pharmacy. I told her that I needed this medication by today because I had no more medication. It is pain meds. I will go into detox because they never have time they always have to order , the previous time the last time to four days before To doctor in the prescription for my before 3 PM. I was going to come in and talk to them in person and wait for it to be filled. I received a text from the pharmacy saying that they needed me to talk to the pharmacist I called before 5 o'clock. I spoke with Stephanie explained to her the situation explained what insurance it was over under and if it wasn't covered yet because it needs a prior authorization that I would pay cash she took a while for her to process it over the phone. I got it to go through. You'll have it before 8 o'clock. I told her yes cause I really needed for it to be have it today. Never received any Updates about medication being ready for pick up decided to drive over to the Pharmacy waited in line when I get to the front of the line the girl tells me it's not ready. It'll be ready tomorrow at 10 AM because it's already almost 8 PM now and they're about to close. When I spoke to the person on the phone earlier today, they told me would be ready I asked to speak with the manager of course there's no manager on duty. I waited to speak to somebody and end up being that I spoke to Stephanie in person she was rude and just plainly said no I told you it would be ready tomorrow at 10 that's it nothing else. I explained to her the situation that I needed my medication that I had no more she didn't care couldn't be bothered and just side and did an eye roll and. Needless to say, I will be going to another pharmacy I have been CVS Pharmacy customer since early 1990 back then it was Savon. If this is their level of customer service and lack of respect for their customers, I strongly suggest that you do some major training with your staff. read more

Horrible to say the least. For emergency purposes, I've ordered my meds to be delivered to this pharmacy for convenient pickup. They could not find them, even though I was told as well as given the tracking number, still were clueless about it. Second time same thing happened, I spoke to a rep from the Specialty department and said that if they did not have my meds ready (as I had already ran out and they aren't ordinary meds, these are transplant meds) we would have to escalate the issue. People working here should be aware when medications are sent/ delivered etc. to be ready on time for customers. read more

It's always clean here. They're very nice and professional in the pharmacy dept. I don't interact much with the workers but when I did they were helpful and gave fast service. It's never a bad time here and I'm glad that everyone knows and respects me because I have so much respect for them as well. I pickup my moms prescriptions here and they are amazing communicators. They do vaccinations here for shingles and pneumonia which my mom needed a few months ago- so I'm thankful they offer all these options for health care of course through our insurance network. read more

This is the worst pharmacy ever. They never have any stock, they fail at ordering your medications and the staff especially the pharmacy manager is rude. read more

I'm going to keep this review short and sweet. I've not had a bad experience here. I think I've shopped here once or twice but I primarily deal with the pharmacy. When I did come to shop I needed help bit times and was helped with a smile and the employee walked me over to the item I was looking for. To me, that's great customer service. The pharmacy staff is really nice. When there is a long like the staff doesn't just look at it and put their heads down, they jumó on a register and get to helping. A few times I've shown up right after the RX was called in and the wait was no longer than 15 minutes. Now, I use their app and text messaging system when it comes to filling my prescriptions and it makes things super easy. My RX is usually filled within the hour it was called in and I get an app and text notification. I usually have shied away from big box pharmacies because it's a less personal experience but this pharmacy reminds me of the small retail pharmacies. The employees at this CVS pharmacy are personable. They remember me (not sure if that's a good thing) and they get me in and out with a quickness. read more

This place is getting worse by the minute. The see to be reliable, now they open when they feel like it. Long line waiting for some sign of life and the store staff can't even confirm what time they open. read more

This CVS just opened September 2017 at the Village Walk shopping center in Eastlake. I had 3 coupons that were mailed to my house tempting me to go check them out. Free 2 liter of soda, free CVS brand pharmacy product and $5 off $15. I scored two large containers of cashews and fancy mixed nuts, a medicated lip balm and a 2 liter of diet coke for under $10. Now if I was shopping here without a coupon, the prices are standard for a drugstore...meaning you need a CVS loyalty card to get any sort of discount on select products. This store is nice and clean and surprisingly they have carpet throughout much of the store which kind of warms it up compared to standard cold tile. Right now it's extremely clean and I had one glitch at check out but the cashier quickly summoned the manager who resolved the issue quickly. My only gripe and the reason they lose a star is I'm not sure that the parking at Village Walk can accommodate a Sprouts, Trader Joes, TJ Maxx, half a dozen restaurants and a CVS. The holidays certainly will not be pretty. So I suggest you do as my mom does to avoid the traffic in the parking lot, shop early in the morning. read more

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Was not pleased w the young guy working tonight 1/9/2022 around 8pm. I was using the self-checkout, but the screen froze twice, right when I was finishing my transaction of 15 items of Skincare stuff, Totaling a cost of $152- ish dollars. He then said he will help me after the woman he is currently helping. I waited.... Took some time as it looked like the woman was returning items? Or? She was getting a large some of money back. , so I decided to try the 2nd self checkout booth, while he was helping her. It froze on me so I had to wait some more..... He came over to unlock the Screen... Then, I told him.... If he could wait a little, until I was done, so the screen won't freeze on me, again.... He told me, he has to get going and that it shouldn't freeze anymore...... All I said "....Wow." I did Not Appreciate his customer service.... Even if he had to go, he handled the situation unprofessionally. *He had told me he would help me after the woman he helped...But, Left before my Transaction was Complete. (I don't understand why he couldn't wait a few seconds until my Transaction was complete to make sure I was well on my way.... as he could see I was waiting some time, now.) After he left, Well, the Screen Froze, AGAIN. And, so I waited some more until the woman came to help me unfreeze the screen. She was nice. But, I did Not Appreciate the young man & how he treated me. read more

I switched my prescriptions to CVS from Vons because it was closer and hours were more convenient for me. What a huge mistake!!! I have yet to have a friendly staff person help me! I never hear anyone greet customers or see anyone with a smile on their face. Everyone looks and acts miserable. It's extremely frustrating when I try to treat everyone with kindness and respect. If you work in customer service, these things should be inherent to your job. Be better! read more

GIVE JOSH A RAISE, please!! Went to CVS late afternoon and I needed to print some pictures, I'm not tech savvy and I asked for help. This young, kind, courteous young man helped me without any hesitation. I must mention that I asked for his help again and again... and again--he never gave me attitude or seemed bothered; which REALLY HELPS!! I left CVS a very happy customer. Thank you!! read more

This CVS does not have many medications in stock. You need it today and they tell you they will have it ready for you in two weeks. It has happened to us several times this year. Today the pharmacist sent us to another CVS and after driving clear across town only to find out that that medication could not be transferred. Had to reach out to my Dr and gave him send out another prescription to the other CVS that dues have it. So, tomorrow another trip across town. Very frustrated to say the least! read more

Now a fan of CVS. Good location, lots of space, options, and excellent customer service. 1). Selection. There are lots of selection in this location. The aisles are both conveniently stacked with medical choices as well as others (seasonal, small groceries, etc). 2). Customer Service. More attentive and more organized than Walgreens (sorry for calling you out). The stockers are knowledgeable and go out of their way to assist. Smaller lines too. - The pharmacy has lesser lines and they are more efficient and more organized. They have a nice comfy waiting area. 3). Atmosphere. Larger, more organized aisles, and clean. The location screams sanitary. The bathrooms are also quickly located and is not a maze to locate. 4). Others. Lots of parking. Lots of seasonal offers. - Ensure to sign up for the CVS card for discounts and offers. The rewards system here seems easier to earn points and discounts. Both pharmacies are close but I am going to switch here for our primary needs because it seems above average than your local pharmacy. Very strongly recommended location. read more

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For a CVS in the other half of Chula Vista, this one seemed clean, and stocked up fairly well. In particular I was searching for haircutting clippers (which online said store only for a specific Wahl brand I was seeking). I went to the CVS in National City (they had one brand of them) and the Sweetwater location (they had nothing) to no avail. This store had more choices of the clippers I sought out plus other brands. The location of this store with Trader Joe's, Sprouts, and the other retail outlets makes this a good choice. Plus the other CVS locations I usually shop at are kinda hoodish. read more

This particular cvs is located in the same business plaza as Trader Joe's, tj maxx and sprouts. Extremely clean location. Very well organized and stocked. Pharmacy is very prompt, efficient and friendly. If possible, check out back there. Because there are loooooong wait times to check out in the front, 1 cashier and 1 self check out. Good luck. Overall not a bad CVS read more

If I could give it 0/5 I would. This pharmacy is garbage. The only reason why I come here is out of convenience of not having to go into Walmart or Walgreens traffic. Pharmacy doesn't follow HIPA, is very rude. I received my fill for a new medication, being a previous Pharmacy Tech I know Pharmacist usually consult you go over concerns and such. Pharmacist just signed off looked at me and said it's going to take 3 weeks for it to feel like it's working and continued on to a conversation with someone in the bag. Never have I ever, seen such an unprofessional pharmacy. read more

Twice they have given me the wrong medications that were from old prescriptions . I never asked for the auto refills of these old medications . Rather than apologizing and being accommodating the pharmacist Ms Hewi Dapi on duty decided to very rudely interrupt me and harshly say it was on me to check ( even though someone else picks up the medication ) and that they would return the wrong prescription one time only . read more

The WORST CVS Pharmacy EVER. They said the wait would be 15 minutes but had me wait close to an hour. While I could literally see the people behind the counter moving slow and talking the whole time. Terrible waste of time. read more

Christina the pharmacist was helpful me when I needed assistance with an issue. She is efficient and kind

Very rude costumer service. Stay away from the fair-skinned lady w/ short hair standing 6 feet tall. I was in the cosmetics section casually minding my business. Then I hear "Are you putting that on your face, you aren't supposed to do that!" literally from across the aisle. I always go to Sephora so I'm used to trying on stuff. Her tone was very demanding and dehumanizing. Tone and attitude is everything especially in costumer service. Which apparently she can't control. My advice: stay away from that particular CVS employee unless u want a headache. read more

I prefer this location over the E. Palomar one! Its always clean and everyone's always so nice. I've come into here late and I always feel safe! I love this shopping center but as a suggestion of safety, people fly around the bend really fast so keep your head on a swivel, if you're driving please slow down! read more