Many years I have dealt with different pharmacies, and I have finally found the BEST pharmacy ever…read morein Eagle Rock Pharmacy on Pleasant Valley Way in West Orange NJ! Everyone there is so polite knowledgeable amazing awesome caring considerate and understanding! This pharmacy also delivers in a timely manner. Each delivery is delivered with care and caution. Items are delivered as close to the door as possible. I would recommend Eagle Rock Pharmacy to the fullest!! Eagle Rock Pharmacy cares about each person's prescription and situation. They go above and beyond to communicate with the necessary people to get a prescription filled or refilled. If I would give them 10 stars!!!!

A prescription filled here is a totally different experience. The staff is nice, not a crowd of…read morepeople waiting for prescriptions, and great communication.

This is the closest pharmacy to me, and they are open 24/7 which is great. I wish the pharmacy…read moreservice would be a bit better with less wait times

The absolute worst pharmacy. Generally, all CVS are pretty awful. CVS used to be a nice store years…read moreago. But my most recent experience at this one takes the cake. I saw a RAT run across one of the aisles. I never considered that rats could be living at CVS, but I imagine this one isn't alone there.

Went in for a prescription and they offer flu shots. The Pharmacy staff were very nice and helpful…read more So picked up our annual vaccine along with our prescription at a great price.

Absolutely outstanding service in every way. Specifically, I had an insurance issue with getting a…read moreGLP 1. They solved the issue that CVS & Walgreen's couldn't, in minutes. And, they offered free delivery, even though I'm 20 minutes away. The delivery driver was sharp, polite, and very well spoken. Sadly, great, professional service, at every level in business, is no longer the norm. We have come to find that at Caldwell Pharmacy, they truly adhere to the tradition of professionalism and pride in doing great, reliable business in Personal Healthcare. Thank you all very much!

Worst pharmacy:…read more Pharmacist gave incorrect dose of medicine to my daughter and initially said he was correct. 2 pharmacist friends confirmed he was wrong; he then blamed the doctor (who showed us what he sent in) Systems are always down They do not check answering service for refills and claim doctors did not call in when in fact they have. Claim meds need prior authorization only to realize they were entering in an old script that had been changed a year ago. Lack of ability to pivot, service customers, very slow, defensive and lack empathy. Lastly, perhaps CVS wide, but the "lunch hour" they take when everyone is leaving work to fill scripts is rather off putting

Years ago I stopped going to this CVS because I thought the techs in the pharmacy dept. were…read moreunprofessional. My experience today exemplifies why I avoid going to this CVS location. I could not find an OTC item on the shelf, so I went to the pharmacy area under the "Consultation" sign. A woman who works in the pharmacy area looked at me as I waited. I looked at her. She did nothing as I waited and after we made eye contact with each other. Since she did not approach me after we made eye contact, I went to the regular line. The employee told me in this area to go to the original "Consultation" area after I explained to her that I could not find the item on the store shelf. The woman who made eye contact with me was now on the phone. I waited some more. Finally, a male employee (tech? pharmacy manager?) came over to the "Consultation" area and I explained that I could not find this item on CVS' shelf and that a doctor recommended this item for a family member. He then left the pharmacy area and we walked to the section where this item should have been. The space where this item should have been was empty. He indicated that I should go to the CVS store down the road to see if they had this item. I asked him to call them to confirm they had this item (first). He said that this was a store item (vs. an item that was a prescription in the pharmacy area). I then asked him if we could see if this item was stocked in this (original) location's back room. We then walked to the front of the store where he contacted an employee to find out. He then shared this "strategy" with the cashier/employee who was in the register area. The employee then came from the back room, spoke with the male employee, used his mobile device to look for the item and returned to the back room. He returned with a number of these items. I initially bought 2 of them and then asked for more. This was another process. I had to ask for a bag for my loose items because the cashier did not ask me if I wanted one. While the employees were polite, I sensed a pattern where the employees did not want to help the customer. Telling the customer that they will look in the back for an item that is not on their shelves in the original store location that the consumer went to is more convenient to the customer than having them to go to another CVS location. Especially after a customer told an employee that a doctor recommended this OTC item to them. Asking a customer if they want a bag for the loose items they purchased should have been an automatic question. I have been to other CVS locations (in San Francisco) where the employees are helpful and professional & actually do their jobs. These CVS employees could care less about customer service. Unbelievable. CVS charges premium prices for many products, yet their customer service is incredibly bad.

What a great pharmacy! The staff are exceptional, professional and friendly! After waiting for my…read moredoctor to call in a prescription, they initiated a call, waited on hold and got the prescriptions I needed while I waited there! Thank you!

Absolutely superb service !!!!!!!!!! My mom had to fly internationally and this pharmacy was the…read moreonly place we were able to get her Covid test done on time . Beautiful pharmacy . Extremely clean . Everyone who work there extremely helpful and genuinely polite . Thank you so much

The CVS location is conveniently located on a corner with two access points into the parking lot…read more The store is large and well maintained. It was also well stocked. The cashier was friendly and efficient. I stopped in to pick up snacks and a few travel size items. They had everything I needed and wanted plus more. If you have the app, you can usually find coupons to save money.

I dipped into the CVS on Prospect in morning before heading off to work this week. I needed a new…read moredigital thermometer and some cold/flu armaments. When I was checking out at the self-checkout kiosk, I kept getting an error message from the card reader and was getting frustrated. Fortunately, a woman at the front helped me out right away. I had seen her earlier when she was greeting customers entering the store. She was super quick with fixing the problem and was friendly with a good sense of humor. I was grateful she helped me out since I was short on time. 5-stars for great customer service. I've been to this store a number of times, and the aisles are always stocked and neat. I haven't tried the pharmacy section because I normally go to a different CVS location, but I may switch over since this one has a drive-thru (though some of the Yelp reviews about the pharmacy are a little eye brow raising). For a long time, I hesitated going to this CVS because it was built on the former site of Pal's Cabin, a West Orange landmark that was torn down for the chain store, but I guess enough time has passed. Change happens.

When to pick up my medication after not taking it for 3 days because the pharmacy neglected to call…read moreme and the person I was talking with and try to explain, started making faces and smiling I told her is not funny and she told me she didn't care. They need to pay more attention who they hire. Very unprofessional!

Linus was able to provide excellent service to both my husband and I…read more He is always so helpful.

The employees are mostly pleasant and helpful. Designated parking is great…read more I was in the store on Friday, February 7th at around 9:00 AM. As i was checking out (with a cashier) i grabbed a People Magazine and added it to my order. I got home and the magazine was dated DECEMBER 23rd!!! $6.99 for an outdated magazine.

The Upper Montclair CVS Pharmacy always has a very well stocked pharmacy…read more This is a blessing, particularly if you're very sick and you need that prescription ASAP! Very friendly and fast service in retail and the pharmacy. Thank you everyone at the Upper Montclair CVS.

worst experience ever. I came to pick up my meds, which were confirmed multiple times to be sent to…read morethis location. They closed unexpectedly and now 3 days later, they're yelling at me saying they "don't know who i am" but my doctor even gave me a timestamp and said they confirmed that they received my script. Horrible service, You don't deserve to treat people this way

I had to go get Benadryl & Anti-Itch Spray for a rash I developed after pregnancy. My baby is 2…read moreweeks old & I didn't want to bring her out during this pandemic & 101 degree day. I called Pharm-D and explained my situation and they had no problem bringing my order out to my car!!! Definitely coming back to try a juice!

First of all, this is a food and liquor store. I went inside to get a 6 pack of Landshark but was…read morepleasantly surprised to see the oasis of craft beer especially for Verona, NJ! What stood out from their selection was Other Half and Equilibrium!! I will definitely return. It's great to know that there are options in the area!! Cheers!