NEVER HAD A MAJOR PROBLEM Been coming here for 29 years for…read morethe drive up window Had minor problems many of times but nothing like these other reviewers. Place does change pharmacists like I change underwear but ok I guess. It's a bit annoying dealing with new people constantly after being loyal to the place I day this place is a solid 2.5-3 stars all day long

Terrible customer service and the pharmacists change constantly. They never seem to update patient…read morerecords and the same conversations have to be had over and over again. I would recommend taking your business elsewhere (Shoprite)

I stopped here on Christmas Day to buy milk since all the grocery stores were closed. So my…read moreoptions were sparse, a drug store or a gas station. I decided that this was the lesser of two evils. I went to the refrigerated case and easily found the milk. (A gallon of milk is $3.29, not too bad.) They had two left in my preferred variety. Perfect. I took a quick walk through the store since it was my first visit to this new location. The store as a whole looked nice and clean and bright. Then I went to the front to check out. I handed the clerk (Romeo) my Balance Rewards card which he scanned. He rang up my milk. I inserted my credit card. My receipt printed as did a coupon in the Catalina machine. Romeo handed me my receipt and put my Catalina coupon on the counter next to the register. He had a pile of them sitting there. I asked him what printed from the Catalina machine. He looked flustered. He was like, "Oh a coupon for points" and then handed me my coupon. The coupon was a welcome back coupon since I haven't shopped in a while for 5000 points on a purchase of $20 or more. If they are really trying to get my business back then they should tell cashiers to give customers the coupons that they earned. I kind of wonder what he intended on doing with the stash of coupons that he accumulated there. Perhaps use them himself? Otherwise why save them and not put them in the garbage? The clerk really should be retrained. I think I'll stick to my regular Walgreens location where they actually care about their customers and give them their coupons.

Aweful. I asked what we have to do to get same day prescription fill. No longer available due to…read morethe improved next afternoon 3 pm option that provides better service for all.

Years ago I stopped going to this CVS because I thought the techs in the pharmacy dept. were…read moreunprofessional. My experience today exemplifies why I avoid going to this CVS location. I could not find an OTC item on the shelf, so I went to the pharmacy area under the "Consultation" sign. A woman who works in the pharmacy area looked at me as I waited. I looked at her. She did nothing as I waited and after we made eye contact with each other. Since she did not approach me after we made eye contact, I went to the regular line. The employee told me in this area to go to the original "Consultation" area after I explained to her that I could not find the item on the store shelf. The woman who made eye contact with me was now on the phone. I waited some more. Finally, a male employee (tech? pharmacy manager?) came over to the "Consultation" area and I explained that I could not find this item on CVS' shelf and that a doctor recommended this item for a family member. He then left the pharmacy area and we walked to the section where this item should have been. The space where this item should have been was empty. He indicated that I should go to the CVS store down the road to see if they had this item. I asked him to call them to confirm they had this item (first). He said that this was a store item (vs. an item that was a prescription in the pharmacy area). I then asked him if we could see if this item was stocked in this (original) location's back room. We then walked to the front of the store where he contacted an employee to find out. He then shared this "strategy" with the cashier/employee who was in the register area. The employee then came from the back room, spoke with the male employee, used his mobile device to look for the item and returned to the back room. He returned with a number of these items. I initially bought 2 of them and then asked for more. This was another process. I had to ask for a bag for my loose items because the cashier did not ask me if I wanted one. While the employees were polite, I sensed a pattern where the employees did not want to help the customer. Telling the customer that they will look in the back for an item that is not on their shelves in the original store location that the consumer went to is more convenient to the customer than having them to go to another CVS location. Especially after a customer told an employee that a doctor recommended this OTC item to them. Asking a customer if they want a bag for the loose items they purchased should have been an automatic question. I have been to other CVS locations (in San Francisco) where the employees are helpful and professional & actually do their jobs. These CVS employees could care less about customer service. Unbelievable. CVS charges premium prices for many products, yet their customer service is incredibly bad.

This is the worst pharmacy, the staff just talk to each other always fooling around while customers…read morewait. They are rude and the very unprofessional. I will be switching my RX to another pharmacy.

Filling out the information on the screen in front of the pharmacy tech is a waste of time and…read moremoney. Where is your customer interaction and most important the customer service. Im very disappointed in that system .

This "CVS" could be better, but it's also disorganized and the aisles are a bit too narrow and…read morecramped, not many customers can walk down the aisle cause there isn't enough space, so they should have more cashiers at the front, and more associates on the floor to organize the aisles..

When I called to ask if they have covid home kits, the lady who answered was very nice. I have been…read morecalling nonstop everywhere so it was nice and kind to hear her being so polite in crazy times. Thank you

We flew to New Jersey for a funeral and while we were there, my son came down with some thing. I…read morehad my doctor from the West Coast call in a prescription to Bluejay pharmacy. I was expecting it to be a real mess but let me tell you, everything was perfect. A few minutes after my doctor called in the prescription I received a text stating that the medication was ready. The girl at the front counter was so nice. And as I was leaving, The pharmacist told me to have a great day and thank you. Please support your local businesses and stay away from those big chains That only think of you as a number. These people at Bluejay Pharmacy treated me with compassion and respect and even though I'm back on the West Coast now, I wanted to give them a big thumbs up and a huge thank you for everything they did for us I wish you much success in your business

They came and delivered a lift chair the same day I ordered it. They installed, taught me how to…read morework it & were seamlessly in and out

Needed a CAM boot quickly. Google search led me to Wellcare and they were incredibly helpful. They…read morehad what we needed in stock, we went right over, they helped us find the correct size and patiently instructed proper usage. Highly recommend!

If you blink you'll miss it. Nestled in upper Montclair right near the train station. Never had a…read morebad experience here, the staff is great. They even deliver last I asked. They do have earlier closing times though so check the schedule.

The selection is limited. The deli seems to have been permanently retired. Given that they don't…read moreopen until 9, the coffeepot in the window just taunts the daily commuter. The people who work here aren't terribly friendly. Being the only store nearby may have had a negative effect on the customer service regime. Still, they sell bus tickets and some basic groceries... although they never seem to sell the item I came in hoping to buy, even if it's a pharmacy product. Reduced hours in summer.