CVS off a main road, the strip mall end, and it's easy to miss if not careful for the entrances…read more Aisles have some things, but have been in better organized shops. They are more expensive than a Walmart or Target, this is mostly for convenience or the pharmacy. Self-check-out upfront at the kiosks but did see one person moving between behind the counter and stocking shelves, so at least one staffer. Too many printed coupons- the receipts are insane. Either show what you have and print out only the ones they select, or auto-apply to the account, or something more efficient...the receipt was easily longer than my leg.

Confusion and bad communication. I pulled up to the drive in window. A new tech handed me a…read moreprescription that I no longer use. When I asked her for the prescription that I phoned in she had no record of the order and made the outrageous comment that I may have called the wrong pharmacy. ( I have been a loyal and faithful customer for ten years) I then proceeded inside the pharmacy to get help from the manager. We were going back and forth trying to find that prescription. Finally. after an hour he said :"oh here's a refill right on my computer screen"!!!!! Really? After an hour? . It goes on and on. They are confused and need to work on communication skills. They do not treat people right. More info available.

CVS at 2440 Hamburg Tpke is the place to meet smiling staff 24/7…read more Highly recommended.

This review is for the pharmacy only. I am not reviewing the pharmacists but the workers who assist…read morein the pharmacy. There are two , both young males, who are frequently rude and unhelpful. If you ask them a question, you would think you are asking them for a hand-out because of the way they respond , I suggest that since they obviously are put out by their jobs, they look for new employment.

Customer service and staff remarkable! New pharmacy girls in front sky and jade adorable! Great…read moregifts unusual selection great prices

I love this Pharmacy! Everyone takes the time to know your name, ask about your family and very…read morehelpful. I find that I'm overwhelmed with my 96-year-old father and they make his prescription tray for me which I appreciate so much.

For the love of God, how is this place still open? It needs to be demolished and that's no…read moreexaggeration. So I believe in giving second chances which I gave to this pharmacy I never wanted to use CVS however, when my job switched insurance, I didn't have a choice because they wanted to charge me more for my prescriptions if I went elsewhere. So of course, the first time filling my prescriptions here was a total disaster . They texted me to say that my prescriptions were ready. Great got in the car head up there. they messed up all my prescriptions and I ended up waiting there for about 40 minutes. I then didn't bother to look in the bag got out to the car and realized that they charged me for my third prescription but never put it in the bag so I had to go back and wait online again to get it filled correctly Now a month and a half later same thing I get a text message saying my prescriptions filled which I never ordered from there because I knew I was starting a new job and getting new insurance, but they decided to fill it anyway they then kept messaging me saying that they needed my insurance information. Meanwhile, I had no plan on going there to pick my prescriptions up ever again. Fast-forward to a doctors appointment he made a mistake. He sent my prescriptions there so I had no choice but to go there. This is where the nightmare started to get even worse once again got a text saying my prescriptions are ready . Get to the store. Wait online finally get up to the register. The first words out of my mouth are here you go. This is my new insurance information. They texted me that they needed it. The young lady looks at the card and says oh OK then proceeds to do something on the computer and then look up at me and say oh so you're one medication is $300. I then said why would it be $300 Rocket scientist says to me because you don't have insurance literally while she's holding my insurance card in her hand. I get sent to another line to speak directly to the pharmacist who then said that he had to refill all the prescriptions under my insurance so another half an hour wasted of my time. I finally go back up to the register I said is everything ready? Oh yeah, we just have to wait for a pharmacist because he has to give us an override because one is considered a narcotic so another 10 minutes passed and I say to the lady maybe if you weren't so busy asking every single person if they want a vaccine, you can concentrate on filling the prescriptions correctly. She just looked at me with that dumb look on her face once more. I am never going to the store again. I don't care if it's a bottle of water that I need I will not answer that place again. It is horrible. I don't even trust them when they fill my prescriptions so I actually dumped all my pills out and counted them and guess what I was short one. I'm not even gonna bother because it's not worth the aggravation.

They never open on time. Ever. You'll be standing outside 15 minutes past the open time. That's why…read moreI go to Walgreens. Tells you how poor of quality the store manager is. One day there were about 10 of us customers waiting outside. Both of the workers arriving late one woman, heavyset with blonde hair, and a male, thin, younger, walked up to the door to unlock it. The woman says to the male coworker, "Are you ready for the crazy day?" and I'm thinking; all you had to do was be on time, then you wouldn't have a crowd of people.

I made an appointment online to get a checkup. It was so easy, and then I was able to reschedule my…read moreappointment just as easy when I failed to plan ahead. They have a kiosk for you to enter your info to check it. I liked this much more than being given a clipboard and having to write. I talked to the doctor about why I was there. I wanted to get a checkup, and I haven't had one since the last time somebody scheduled one for me. I also told her I would also use some direction if there are any other tests or somebody else that maybe I should see. The doctor gave me a thorough check up. I was amazed at all the different things that she checked and this seemed like much more thoroughness than my last physical. She explained to me the purpose of the different tests and discussed the results and what they mean as well. She was able to give me advise for any results that had room for improvement. She was very friendly to talk to as well and I could tell that she had a very positive aura. I was amazed that she also handled the medical billing/coding aspect of the exam as well. I thought that entire process was easy and would surely recommend going here for an their services.

I called today at 10:10 was on hold for twenty five minutes a girl picked up so I asked what is…read moregoing on over there I just waited 25 minutes and she finally picked up she said they are low on help and the customers at the front counter come first so I proceeded to ask about my prescription and she said call your doctor. I told her forget it I will go to another place ( Walgreens). They are terrible and need to hire more people. Never go back.

Fantastic, "old-fashioned style" pharmacy-the kind of drug store, where the pharmacist not only…read moreknows your name...but in fact, really and truly genuinely CARES about his customers overall health and well being.Talk about personalized service! This little store packs a significant punch, and DEFINITELY offers a very positive experience over those involved at the chain pharmacies! I've been to "the other places..."I've waited hour upon hour in line for my prescription to be filled,and I've had MORE THAN A FEW medication mistakes made.Yes,there are bigger pharmacies out there,and yes,their prices might be a little more competitive.In the end though, when it comes to the care of myself, my husband, children and extended family, EACH AND EVERY TIME WE WILL ALWAYS ONLY USE VALURX PHARMACY.Why? Because their pharmacists #1.Know what they are doing-and you care is their priority, #2. They will custom order and work with ALL insurance companies to ensure your out-of -pocket expenses are kept at the absolute minimum, #3. They even offer FREE DELIVERY SERVICES! In today's world, people like me don't want to stand in long lines, especially when surrounded by 30 other people, coughing, sneezing, wiping their hands and touching everything in sight...I swear-I've GOTTEN sick more times than I can count,AFTER STANDING IN A CVS,WALGREENS,OR RITE AID PHARMACY LINE, when I was there JUST to buy a bottle of Advil! Ok-there may be a few customers at Valu Rx waiting,but I've NEVER had to wait more than a few minutes, and during the times I have had to wait, the experience has ALWAYS been pleasant-GEEZ-THEY EVEN OFFER A FREE CUP OF KEURIG "REAL BRAND" EXOTIC COFFEES AND HOT CHOCOLATE, if you DO have to wait? There aren't many pharmacies like this one left in existence...and my business will ALWAYS GO TO VALU RX.Hands down,there is NONE BETTER...I only wish the owner would open a second location...closer to my home(and YES,I still will gladly drive 15mi each way for my Rx's, because I KNOW that the quality of care far outweighs that I'd receive elsewhere...and I am always assured that my prescription is in fact the right drug my doctor has ordered, with NO SERIOUS MISTAKES LIKE BEING GIVEN THE WRONG DRUG ON MORE THAN ONE OCCASION,by the CVS just down the street from ValuRx!). They also offer the services of a Nurse Practitioner,and I understand soon,will be offering additional "Minute Clinic"type services! I can't wait...and really do hope one day to see the expansion, with a second location opened! Stop in ValuRx, they offer special discount and cell phone "apps", and accept every insurance plan known to mankind(or will work with you to make sure that they do!).COULDN'T ASK FOR MORE. EVER. Stop in, say hello to Farrhad-the owner-and ask him to transfer your prescriptions over to him today.You'll be glad you did-and you'll be treated RIGHT! (5 stars,hands down)! Linda

This is the finest, most professional, kind, courteous, efficient, accommodating Pharmacy, that I…read morehave ever had the pleasure of being a part of. I have been using ValuRX for numerous years .... Each and every experience has been above and beyond anything you can imagine you want your Pharmacy to be.

My family has been using Pompton Pharmacy over 40 years, not any more…read more Called about a new med today. PP-"We don't have it, you need to download an app and you'll get money off." Me- I have pretty good insurance, how much will it cost and how much will I save for downloading the app? Do I HAVE to get the app? PP - (irritated) I don't know, all I know is you have to download the app for us to order it and you'll save money. Me- (Confused) can you send the script to CVS? PP - (Angry) they have to call me!! Bye bye Dave!! Like it or not, little man, you are in a service industry. Answering questions and being kind IS YOUR JOB! In my opinion you are not very good at either.

Went in with my wife to buy adult male diapers. Owner was a tad rude and had a dismissive attitude…read more. How is it possible to smell like a chicken parmesan sandwich salad. Anyways. Was chuckled at and was directed towards the isle. Luckily the younger girls saved my experience. Caroline was very nice. As well as you blonde lady up front. Walked me to where I was looking. Won't be back, such a shame !

I went a few weeks ago because a good rx coupon showed the cheapest price for my medication. The…read morepharmacist said he wanted to call my dr to make sure he wanted me to have my medication I said ok fine no problem. Then he says I'm busy now I'll call tomorrow. I said what do you mean you'll call tomorrow if you want to call and play detective you're going to call now and not inconvenience me and if not I'll go somewhere else. He had such a bad vibe and attitude from the moment I walked in and I'll never go back. I went to costco because the coupon was cheap there too and got the prescription filled. They were friendly professional and filled the prescription in fifteenth minutes

Watch an employee freak out because the robot was reporting a clean up. He picked up lettuce from…read morethe floor and threw it back with the lettuce on the shelf. Hopefully someone in his family buys that one...if you don't like your job...QUIT!

Kind, patient, helpful, and professional. Got our sons covid shot here which was a difficult…read moreexperience for him, and they made the experience so much less stressful for us. Easy online appointment booking, no crowds during our appointment time, and the most understanding group of people while our son (he is only 5) was so scared of getting a shot. Truly empathetic and helpful. I will always prefer a family friendly pharmacy over a large chain. Great place!

Honestly should be called WHITE oak because this business is racist. They sent away me and my…read morefriends who were POC for Covid testing and then starting taking other guests. They were more polite to me as I am white passing and allowed me to get at home test. Also kept lying to people over the phone saying they didn't have tests when they were testing people Absolutely insane that this treatment goes on regarding health. Really upsetting- and on Christmas Eve too.

This is hands down one of the best pharmacies I have ever been to, fast service and I do not even…read morehave to call them for refills on my medication because by the time I run out its already being delivered to my home. They have everything in stock, I don't think I have ever waited more then a day for a medication and also have such a clean and organized pharmacy. They also have great cash prices when my insurance doesn't cover my meds.

Fast, efficient and knowledgeable. They transferred my prescription under the most trying…read morecircumstances. They always have a variety of medications in stock. They are competitive on price.