Improvement- The pharmacist should perhaps get out if the habit of saying the Rx name out loud in…read morefront of customers on line behind you or in the area. The young kids they have working the register should direct customers to the consulting area so the very loud woman with dark hair Pharmacist doesn't yell out your private information. Other than that, the lines are long at every CVS for whatever reason.

Understaffed. Self checkout which is fine unless you buy an age restricted item (medicine) and…read morethere's no way to contact the 1 salesperson on the floor. Blinking light? Seriously? Waited 5 minutes and then went to find her. She was engrossed in over helping a customer choose the right shade of makeup. As if I was going to wait any longer. Went to Walgreens. Bye.

I love walking around this store, my prescription is always done before I'm done shopping. I feel…read moregood supporting a small family business but honestly they're just great at what they do. I also like getting a text when my prescription is ready and one on my birthday too:)

I used to go to the big name pharmacies thinking smaller neighborhood pharmacies wouldn't have as…read moremuch access to what I need for prescriptions. I was so wrong. On New Year's Eve I had bronchitis it was 5 minutes after Franklyn Pharmacy had closed. But when I called, the pharmacist picked up. He said he would stay open until I could get there to pick up my prescription. You find big brand pharmacies doing that. I have a prescription for migraines that warehouses often run out of. They always track it down for me. I bought an elbow brace there and then wanted one for my other elbow. They had it in the store the next day. Because they are smaller, they make their own purchasing decisions. They don't have to go through layers of red tape or through corporate to get things in. The people that work there are friendly, know me by name, but respect my privacy. Whenever I call, a person picks up, not an automated voice mail system. They also have a pretty good greeting card selection so it's a good place to go when you need to pick out a card for occasions. Plenty of free parking in their parking lot. Really glad I switched to Franklyn Pharmacy, only wish I'd done it sooner.

This place is a lifesaver when you need something quickly and don't have time to wait for an online…read moreorder.

I've been using this location for over 3 years, and it has always been clean and well-organized. I…read moredo a lot of store pickups here, and my orders are usually ready within 20 minutes. The staff is friendly and helpful, and the location itself is in a great,l. Overall, very reliable and always a good experience.

SImply the best pharmacy around…read more Personal and timely service with people who treat you like a person. Clean and efficient. Never ever had any issues whatsoever. I would recommend them to everyone!

This pharmacy is the best, hand down. Alex the pharmacist is always very helpful and even if he…read moredoesn't have something in stock, he will go above and beyond to get it for you. Girls at the counter are always very friendly and pleasant. The pharmacy is always stocked with some food staples: organic milk, eggs, cheese etc. They also have a nice variety of russian food, over the counter medication, beauty products and toys. Lots and lots of toys and other baby products like bottles, diapers and formula. Stop by and support this small business. One more thing, they just received a shipment of hand sanitizer, masks and gloves at very reasonable prices.

Once the head pharmacist insisted I had picked up my prescription and even said at my age people…read morebecome Forgetful! They reviewed the video and it showed they still had it. However pharmacist AMIR is amazing. Smart, Kind, Unflappable.

This is generally a decent store except for the pharmacy -- although they are often out of sale…read moreitems and sometimes they only have one BOGO item on the shelf when the BOGO deal requires you to purchase two. My main complaint is that they need to employ someone behind the pharmacy counter who can speak fluent and clear English. The cashier/clerk who was there today did not understand either of the basic questions I was trying to ask her and looked at me with a blank stare. She then got annoyed when I seemed frustrated with her. The clear plexiglas shield in front of the register is not helpful either and further impedes communication, forcing customers to yell through the plexiglas so everyone behind them in line can hear their business. Most other pharmacies do not have these shields anymore. English should be a prerequisite for all pharmacy employees. I am too frustrated to deal with this and I am taking my pharmacy business elsewhere.

I like that this location is more on the quiet side. You don't have to worry about the store being…read moreswamped with people. The staff is friendly. I typically use the photo department; order online and pick up in store. I also love that you're able to drop off fedex packages at this location.

The workers are so pleasant and helpful. Nice clean store. 95 percent of the time I can find what I…read moream looking for. My only complaint are the prices. There products have gotten very expensive.

I came in today to print pictures of my cousin that is going to college in the next week. I came to…read morethis exact location at 3 PM. There was a long line, so I had to end up waiting to print my pictures. It then took 40 minutes for my pictures to download onto the computer, and then the entire request timed out on me.! decided to go home. Then, at 6:30 PM 1| decided to go back to the very same CVS. I sat there and reminisced about memories with my cousin as I cried in the CVS. I then got my ticket, and went shopping around the store to get tape and a card. I returned back to the photo kiosk, and my photos were not there. I had asked the woman working next to the kiosk when my photos will be done, and she said to check back in 10 minutes. I came back around 15 minutes later, and still no photos. I decided to ask somebody else that was walking around the store. She took my ticket from me and looked through the orders. It did not say my order was there. She told me that she didn't know what to do. Then, a man that was also working there comes over. He decides to check the printer from where my photos should have been coming out, and he realizes that there was no paper. At this point, I had spent around 40 minutes waiting for my photos to print. He then refills the paper, and I had asked him when my photos would be ready because I was waiting for about an hour at this point. He was then very rude with his interaction towards me, he did not apologize for how long I have been waiting, he had just simply said, "I don't know hopefully 10 minutes." I was shocked. I did not anticipate that this rude behavior would be used towards me, as I have been waiting in the store for an hour. He goes to the computer in which I attempted to print my pictures on, ano I see all of the pictures in the computer. The man then tells me that my pictures were not there, and that he was unable to print them out, as I was standing there, watching him look at all of my photos. I am absolutely disgusted with the way I was treated by this man. After, all I wanted was a Reese's Fast Break Bar. They did not have them. I was very upset, and hungry. I am very unhappy with my experience, I come to this CVS location, quite often, and I don't think I will be returning back for a while. I came home with no pictures, and wasted about 2 hours of my day. Not a sorry or anything.

HORRIBLE customer service Unbelievable that this pharmacy…read morewill keep you on hold for sooo long.

Impressed as 24 hour pharmacy and store. Had to go tonight ti get my sons prescription filled…read more Courteous service. Well stocked store. Good lighting outside, important as open all night.

I don't use the pharmacy, only the front end, but everyone here is great. The staff are all very…read morenice and very accommodating. They're helpful, which is nice to see. If it's busy I will hop over to the self-checkouts in the back. They do run out of the sale items pretty quickly because this is a busy store. I use this CVS rather than the one near my house because there's always personnel in this store. The one in my city never has anyone at the registers.

After 30 years of exceptional service, a trusted partner in our families health & well being, and…read morean overall level of individual care that no other pharmacy could replicate, we are sad to see what has happened. While calling Olsson's this week to check on 2 prescriptions that I needed filled I was informed that they will no longer order the medicine that I needed filled. Abrupt discontinuation of my medications is widely known to cause severe, and in some cases, life threatening consequences. The FDA states that abrupt discontinuation of the medications I'm prescribed causes severe physical & psychological harm to patients. I did not want to stop taking my medications abruptly but due to the fact that my script is due on Saturday (tomorrow) it literally leaves me no time whatsoever to avoid what will now happen to me. I understand businesses change, new owners have their own way of doing things, I get it. Giving patients absolutely no notice regarding medications that will have severe negative life altering consequences due to the abrupt discontinuation is going to cause me more undue harm than I could begin to explain. My wife and I have contacted every major and minor pharmacy in the area and as it stands the earliest I could possibly get the medication is Monday. So that leaves me from now until hopefully some time on Monday to deal with the ramifications. Just a heads up for anyone in a similar position. My disability, which is both crippling me & will cause my death, becomes secondary in a sense to the challenges created by others. We're going to keep trying to find somewhere, anywhere, to get the meds I need but after 24 hours of already trying the chances of finding an acceptable alternative is slim to none. Thank you so much for adding to the stress, pain, and frustration that being disabled provides. I will make sure that I do not step foot in your store for the rest of my life.

Great staff, very helpful and friendly. They were the only pharmacy in the area that were able to…read moreget the sensors that I needed for monitoring my blood sugar, and at a good price. Since my doctor is retiring at the end of the month, they made sure I had enough refills to cover me for the first part of next year.