Many years I have dealt with different pharmacies, and I have finally found the BEST pharmacy ever…read morein Eagle Rock Pharmacy on Pleasant Valley Way in West Orange NJ! Everyone there is so polite knowledgeable amazing awesome caring considerate and understanding! This pharmacy also delivers in a timely manner. Each delivery is delivered with care and caution. Items are delivered as close to the door as possible. I would recommend Eagle Rock Pharmacy to the fullest!! Eagle Rock Pharmacy cares about each person's prescription and situation. They go above and beyond to communicate with the necessary people to get a prescription filled or refilled. If I would give them 10 stars!!!!

A prescription filled here is a totally different experience. The staff is nice, not a crowd of…read morepeople waiting for prescriptions, and great communication.

I made an appointment more than a week ago to get my updated Covid vaccine. I got email and text…read moreconfirmations. In fact I received 4 text messages yesterday confirming my appointment for today. I arrived 15 minutes early as that's what they require. I went up to the pharmacy, waited for someone to get off the phone, and told her I was here for my Covid vaccine. She shook her head and said they didn't have any. She also said she called everyone to let them know. I received no phone call. She said they ran out yesterday morning. I received all 4 text confirmations after they ran out. She said she called everyone, then looked at her list and said maybe she missed it. WTF? I drove almost 1/2 hour each way to this non existent appointment. This was beyond ridiculous.

Worst customer service ever! Dr ordered a prescription one…read moreweek ago, first they said they didn't have it in stock but would get it, earlier today they said they got it in; great! Oh no, I am here waiting over 35 minutes. Pharmacist. Says he has to wait for the safe to open, I ask how long will that be , he says he don't know but should be very soon. Sounds like BullS--t story to me! Store manager response is oh well. But here I wait while they just ignore me. Worst place ever, moving all of my prescriptions to CVS.

I dipped into the CVS on Prospect in morning before heading off to work this week. I needed a new…read moredigital thermometer and some cold/flu armaments. When I was checking out at the self-checkout kiosk, I kept getting an error message from the card reader and was getting frustrated. Fortunately, a woman at the front helped me out right away. I had seen her earlier when she was greeting customers entering the store. She was super quick with fixing the problem and was friendly with a good sense of humor. I was grateful she helped me out since I was short on time. 5-stars for great customer service. I've been to this store a number of times, and the aisles are always stocked and neat. I haven't tried the pharmacy section because I normally go to a different CVS location, but I may switch over since this one has a drive-thru (though some of the Yelp reviews about the pharmacy are a little eye brow raising). For a long time, I hesitated going to this CVS because it was built on the former site of Pal's Cabin, a West Orange landmark that was torn down for the chain store, but I guess enough time has passed. Change happens.

Why does the pharmacy close for lunch during peak hours when some customers use their lunch to pick…read moreup prescriptions. Can lunches be on rotation, to eliminate customers coming back and forth and ensure coverage the entire time during business hours

This is the closest pharmacy to me, and they are open 24/7 which is great. I wish the pharmacy…read moreservice would be a bit better with less wait times

The absolute worst pharmacy. Generally, all CVS are pretty awful. CVS used to be a nice store years…read moreago. But my most recent experience at this one takes the cake. I saw a RAT run across one of the aisles. I never considered that rats could be living at CVS, but I imagine this one isn't alone there.

They are consistently the worst at attending to their phone customers. My most recent hold was for…read more55 minutes. When they do pick up, they are unapologetic.

Never. Had to wait days for a necessary script. Had to get my Dr involved. They say the order is in…read moreprogress and they are behind. Look at the area where they work. Unorganized.

Great Pharmacy Great staff phenomenal delivery. If I posted a bad review on the wrong Invictus…read morePharmacy I apologize

This is the worst customer service I have ever experienced in my life. No clerk was helpful in…read morehelping solve an issue related to kid's medication. They had no sympathy, no empathy, and no ability to apologize for their own screw ups. Choose a different pharmacy.

Just the absolute worst pharmacy I've ever been to. Slow, zero urgency, couldn't figure out how to…read moreenter an insurance card into system. Walgreens is terrible in general, this location is atrocious

If I could give zero stars I would. Stopped in for flu vaccine. Not a person in the place…read more Still sitting here 45 minutes later. Every time I come here this place is disorganized. The shelves are Bring back the old day when it was Drug Fair.

Without question the absolute worst ShopRite in all of New Jersey…read more Long lines at the checkout - always. Rude staff who always act bored. Produce is not the freshest. Parking lot is a mess.

Everything. Easy to find what looking for. Staff very friendly and helpful. Prices reasonable. Easy…read moreto find parking.

Went in for a prescription and they offer flu shots. The Pharmacy staff were very nice and helpful…read more So picked up our annual vaccine along with our prescription at a great price.

Absolutely outstanding service in every way. Specifically, I had an insurance issue with getting a…read moreGLP 1. They solved the issue that CVS & Walgreen's couldn't, in minutes. And, they offered free delivery, even though I'm 20 minutes away. The delivery driver was sharp, polite, and very well spoken. Sadly, great, professional service, at every level in business, is no longer the norm. We have come to find that at Caldwell Pharmacy, they truly adhere to the tradition of professionalism and pride in doing great, reliable business in Personal Healthcare. Thank you all very much!