I spent an evening with not the type of lady you take home, the very early next morning I began to…read morefeel the biting. Within 30 minutes it became unbearable. I called the CVS emergency number and a guy met me off hours to give me spray and cream, I was go grateful because if I had to wait any longer I think my penis would of feel off.

They love to deny patients medications, and then turn around and blame the patient that it was…read moretheir fault. Had to call the CVS customer care line and the rep was able to confirm it was a system error, and not something I initiated on my end. The pharmacist and pharmacy techs both hung up on me and told me it was "my problem." That's patient care for you, CVS?

The pharmacy staff at this Walgreens is consistently exceptional, professional and dedicated, and…read moreextremely hard working. Every person behind that counter is wonderful. Truly. Each pharmacist, and all of the pharmacy technicians, work together and are so kind, so patient, and always working nonstop, and they are so friendly and caring. :) They answer questions without rushing, double check everything, make sure to explain things clearly, and somehow still greet me with a smile, (even when it's super busy!) that means a lot. Their ability to always maintain a welcoming, respectful environment, all throughout the busiest times, is truly commendable. I feel lucky to have such a reliable crew looking out for me and my family. Huge thanks to each of you for what you do every day, you really make a difference. Side note, I have been coming to this Walgreens with my family since it was built, and I'm proud to say this is my home town pharmacy.

Horrible costumer service and the place stinks really bad. It's like everyone is lost In there.read more

Been coming here for 5 years and I'm officially done. This place has gone completely downhill. The…read morecashiers are young, rude, clueless, and act like helping customers is the biggest inconvenience in the world. Half the time they're standing around talking while customers wait forever. The phone service is an absolute joke. You get put on hold for 20-30 minutes just to ask a simple question, and then they come back with an attitude like YOU bothered THEM. The pharmacist acts overwhelmed and disorganized constantly, also a rude dick. Prescriptions are never ready when they say they will be, nobody communicates with each other, and every visit turns into unnecessary stress. What happened to professionalism? This is a pharmacy, not a high school hangout spot. The staff acts annoyed anytime someone asks a question, and the customer service is honestly embarrassing. I've had better experiences at busy chain pharmacies than this so-called "friendly neighborhood pharmacy." Honestly, I'm switching to CVS. It's closer, faster, and at least when employees have attitudes there, management actually steps in and fixes it. Here, the bad attitudes are apparently encouraged because nobody does anything about it. And CVS calls you to tell them they have your medications and then call you when they're ready. Here, you have call them. You wonder why you're losing business? This is exactly why. The ownership changes constantly, employees don't care, and the whole place feels poorly managed. I give this place maybe 3 more years before it either gets sold again or shuts down completely. You'd think they'd read these and take them into account and learn from them, but NO! they think they're doing you a favor. We're right, you're wrong. What do you expect on Staten Island? This is why mom and pop businesses are going under and everyone would rather shop online just not to hear people's attitudes. Keep having this mindset. They're also only kind to you if they know you personally, if they don't know you they don't care. I get a mild low dose benzo, but because this is Staten Island, junkies galore!, they just lump everybody into the same category. As long as your bottle has the orange label on it, you're going to be treated just the same as anyone who picks up Oxycontin. I especially don't have to tell them what my medical diagnosis is. I wasn't aware they were my physician. I could go on and on and on. One last thing: imagine dreading having to call this place because the nasty heifer that answers the phone, only a cashier btw, always asks you what you're looking for while smacking her gum. Rude much? I'm looking for your mother, whatever the doctor sent, you got my name, you see the prescriptions, why are you asking me. A joke. She isn't the owner, the pharmacist, and i'm sure i'm not the only one who has complained about her, yet, she's still there. This place will never do better, so don't waste your time. It's a shame. I support small businesses, but unfortunately, a lot of small businesses, especially on Staten Island, don't care. I guess because they're just miserable and arrogant to begin with and feel as if they got it like that and they're entitled to be a jerkoff because they're having a bad day. Imagine if we all did that because they're the only one'sallowed to have a bad day. I've worked in retail, personal stays personal, and most of all, the customer is always right. Do better. but you're not going to. Go to CVS, Walgreens, don't go through nonsense and get upset by these people just to get a medication.

Rude & unaccommodating. I spoke to two different people in this place attempting to get a…read moreprescription transferred. The first young lady, had me on hold excessively then sent me on a wild goose chase calling the other pharmacy for no reason. When I called back she was just as clueless when I asked her more questions on getting this taken care of. Another person, a man, then got on the phone & was outright rude. It's unfortunate that my attempt to support small & local business was met with such apathy, but I can see why places like this are going under. It's unfortunate, because the big chains cannot really compare to a family business that's run properly.

I have been a customer of this pharmacy for some time. I liked the staff and prompt service…read more However, this one incident prompted me to give one star, and they lost my entire family as a customer. So, I had a prescription of Iron medicine for my Kid. They provided an over-the-counter medicine charging me more than 3 times than its available on Target/Walmart/Amazon. It was not a generic / Custom medicine. Market price is around $8 and I was charged $31 for the same brand and quantity. That huge was the difference. When I understood the issue, I went back next day with the bottle (not opened and sealed and they didn't agree to take it back. If it was a custom created medicine, I would have agreed but it was just a standard medicine. Pharmacies do have a policy to not take medicines back but it's not applicable for over-the-counter ones. Sorry Colonia, I am not going to recommend you to anyone anymore.

first they have the worst parking lot ever there's a narrow opening for people leaving and coming…read morein you have to wait trucks have a hard time getting in and out cars have a hard time getting out. Then if you drive all the way down it's a one way so the only way to get into the pharmacy is to go all the way around. The place is just dead

Harry is the BEST! This local pharmacy is better than all the other pharmacies in the area. They…read moretreat my Dad and their customers with caring professionalism.

This local, family owned pharmacy is top notch. It's what a pharmacy should be- - efficient, clean,…read moreprofessional, reasonably priced, and managed well. Harry goes above and beyond in customer service and hands down beats the local chains which I left to come to this pharmacy. The epitome of customer service!

Prime Pharmacy was an absolute life saver when trying to get a medication that I was told was on…read moremanufacturers back order. they found another manufacturer, got the medication and over nighted it to me in order to minimize the amount of missed doses. Their responsiveness and support navigating a global supply chain problem was so appreciated

Recently went into the pharmacy based on a doctor's recommendation. They are fantastic,…read moreinformative, and attentive. Moved all of my scripts over from Walgreens recently based on my last visit. No more waiting 17 minutes on hold for assistance!

Love that there is a pharmacist there named Dev, who is so patient when filling my prescriptions!read more

The staff is friendly but the store is dirty and not what a place should be that dispenses medical…read moresupplies.

I don't get it. Well, I do "get it" as far as membership warehouses go it's just that this one…read moreisnt really that good lmao. Well the customer service was good - the person who helped me at the CS desk was friendly and well-informed (I joined online and she told me when to actually expect the physical card in the mail). Other than the CS rep, it's a pretty spartan experience and really just a bigger Walmart. Which duh. Waltons and all that. But it doesn't even have the stuff I would get at WalMart. None of the fresh or frozen foods were enticing to me. Many of the other products were slightly overpriced as compared to Costco or BJs. I did get some things for the convenience factor though: -humongous jug of Fabuloso -Dog treats shaped like churros (I love churros and so does Wesley) -eggs - And a Frigidaire portable fridge/freezer for the tractor trailer that I ordered online last week when it was on sale. I had to join the club to get the product. Ah - I've answered my own question. This place is best for one-off purchases. Verdict: Sam's prioritizes its house brand (Makers Mark) over all else. Many of these brands are actually big names in disguise. However I don't have the time or interest in seeing what is and isn't beyond a cursory internet look AND Walmart hasn't quite built up my trust enough on their house items (I'm still irritated at the Great Value pasta noddles I bought a few years ago) for me to go all in on Makers Mark like I would a Costco Kirkland item. So I predict I'll use my membership sparingly and strategically. You do you though.

It's always a solid place to shop. The store is spacious, organized, and has a great selection of…read moreeverything. It has groceries, household items, snacks, and bulk deals that actually save you money. Checkout is usually quick, especially with the Scan & Go option, which makes the whole shopping trip so much easier.Most of the staff are friendly and helpful, and the store stays pretty clean. The only reason I'm giving it 4 stars instead of 5 is because some items can be hit or miss with availability, and a few sections get crowded during peak hours. Overall, it's reliable, convenient, and definitely worth the membership. I always find what I need and leave feeling like I got good value.