I wish I could leave ZERO stars. This place is a joke. The pharmacy staff are super rude and act like they are better than you. And the service is even worse! The lady that I just got off the phone with to check on my prescription was SO rude and practically hung up on me. I hate this place. The only reason I force myself to step foot in here is because it is so close to home and has all my refills. Even my dr office told me to use another pharmacy. I have no clue how they stay in business. read more

This place is TERRIBLE!! I dropped off my prescriptions and here I am five hours later STILL standing in their long line waiting for them to fill my prescriptions. And they said it was going to be two hours here I am third time back at the store. No apology, they were rude and then act offended when you give them an attitude back. Ridiculous. This place is a circus! read more

CVS Pharmacy - Here's the pharmacist that is rude. - Drugstores Near Me - Carlsbad, California

I'm not sure who this man was. If he is in management I'm appalled. I was browsing for maybe 10-15 minutes when I was approached by the cashier asking how much longer I was going to be because he had stuff to do...IS THIS A JOKE?? So rude, I grabbed the first thing I saw and checked out. He quite literally said we were wasting his time. Should've reported him to management. Horrible service. read more

This CVS is still the worst. I've been to other CVS stores all over San Diego that aren't half as bad. This CVS is disorganized, painfully slow, and the techs have trouble with general med knowledge (I'm sure the actual pharmacists know their stuff, but they're swamped). Unless you work hours that prevent you from going to a CVS that isn't 24 hours, save your sanity and time and stay away from this one. read more

Almost everything is overpriced go to another pharmacy. Stop trying to rip people off CVS!

Whoever hired Lorena as a manager honestly made such a big mistake. I don't understand how you're a manager and can be so rude to your customers and not know how to use the kiosk at your own store... if you don't like your job, go find another girl. What a shame. No wonder this has two stars.. read more

Very nice people pharmacy is always busy and some customers are not that nice yet the people there always have a smile read more

CVS Pharmacy - Look how many perscriptions - Drugstores Near Me - Carlsbad, California

Worst pharmacy ever. Rude and unprofessional. The pharmacist act as if she's your medical professional. If you want to wait forever to get horrible and rude treatment, come to this place! read more

One star is far too generous, i wish there was a zero option because Your cashier Margarita should be FIRED. I came in to grab a quick snack and instead of being greeted with hospitality I was greeted by a rude women who yelled at me for trying to use the self check out machine. She explained it was broken however the machine was not at all broken and registered my purchase. She continued to yell at me and when I finally let her ring me up instead because my break was almost over and needed to rush out she continued to argue and complain about how now I had broken the machine like the others and it's her job to fix it and I'm the one to blame ????? Absolutely not, she should be nicer and not complain a job is a job if you don't like it quit it's that simple. I've worked in costumer service for as long as I can remember and understand the struggle and pressure of working a shift alone but there was absolutely no need for your cashier, Margarita, to yell at me, accuse me of breaking a machine she said was already broken but still worked perfectly fine and complain about her job making my quick purchase a even longer than it needed to be This location need new employees who aren't rude old ladies with a bad temper. I won't be coming back anytime soon and I recommend you don't either or at least avoid having her be your cashier. read more

Cvs tends to be a little more expensive than say walmart or target . However , they are good about returns and exchanges . I went in today because my sunglasses I bought a few weeks ago fell on the ground and broke . I simply showed it to the cashier when I walked in . She said to just go get another pair . It was even exchange& no problem. I didn't have receipt and it was still no prob to exchange it . Only 4 stars because they are a little Pricy for things . They are convenient tho . I'm guessing that's why they are more expensive. They have good customer service and gladly exchange product if there's problem with it so they deserve 4 stars to me . read more

The pharmacy here always has a long line, there's always an issue, typically has one person checking people out even if it's a busy weekend time. I received a text yesterday my prescription was ready - since there are always issues, I called to double check that it was ready. Confirmed. I show up the next day hoping to pop in and out and of course, it's not ready. After waiting in a giant line, I had to stand around for 20 more minutes. Switching out of here to somewhere further but with less hassle! read more

WOULD NOT FILL MY ALPRAZOLAM(Xanax) I have had the same medication for 5+ years and never has ANY issues 24 hour pharmacy? and same place I filled last month... the pharmacist "SEAN" the night time Asian pharmacy rep. (I called I left because it didn't add up and he said that's how I spelled his name which I don't believe) AND would not give me his last name or ANY other information about him). He knows this but I reminded him I could have a seizure if I do not fill. HE DID NOT SEEM TO CARE ONE BIT AND AT THE TIME JUST SAID TO COME BACK MONDAY. Furthermore when I called he then told me he had to confirm it with my doctor and they were out of stock...BITH REASONS HE DID NOT TELL ME WHILE INTHE STORE. Very disappointed with "Sean" LASTY THE REST OF THE STAFF IS AMAZING..EVER PERSON WORKING WAS HELPFUL AND ONE OF THE GUYS THERE DAW IT AND FELT BAD FOR ME..I don't want to have to take Meds but I need them to function and it's just a shame that he had 0 compassion..Never filling there again. read more

I want to like this CVS so much more because this is the pharmacy my doc sends any and all of my family's prescriptions to but...UGH! Can snag some GREAT sale items, but you better have hawk eyes because the super clearance items don't have a respective section. Oh no, ma'ams and sirs, that would be TOO easy! You're in luck, however, because the pharmacy wait times can be ridiculously long! So if you don't feel like a) leaving and returning later or b) sitting around, then I definitely suggest c) perusing the the store for some random, awesome buys. The folks that work behind the counter of the pharmacy, boy do they TRY! They just get soooo backed up and so fast! Sometimes I feel that gets them flustered and for that they start to work a little less efficiently. Minute Clinic: DEFINITELY not a minute ordeal. Just saying. Wait times to get checked out can be outrageous! Also, the waiting area gives me the skeeves! And beware the restrooms. Oh dear. Front checkout folk are usually VERY nice and can be appropriately chatty :) They sort of make up for the chaos at the back of the store. Take the good with the bad kind of place. The CVS card is cool to have though! read more

I like this cvs, the front line people are friendly... The lines suck! They need more payroll to help with the demand that's at this location. This area is a hub for so many people so all the businesses here are always crowded. The store has cute CVS like trinkets, kinda fun to browse when you're waiting on your prescription. The one minute clinic is here... Not sure how that is. read more

Took forever to obtain a prescription. Took forever to obtain a prescription. Took forever to obtain a prescription. It's very important for every of you to understand why I wrote a sentence in three times. read more

Four pharmacy techs and a Pharmacist standing around working while people in line are ignored. I was next in line and a guy walked up and they helped him. Not the best customer service. The tech was nice once i was helped. Don't expect to get anything done quickly. read more

I always come here. Plenty of parking. Easy in and easy out I am always in a hurry Friendly staff. Store hours 24/7. This works well with my schedule. They say hi when you walk in. Busy pharmacy. Pharmacy is also open 24/7. Best to go after 10 pm. read more

Alfie has been in Service dog training for 3 days now. Thank you for all the love & kindness. I would give Lisa stars if I could. #Alfie #SupportOurTroops #KindPeopleMakeOurWorldAbetterPlace thank you read more

CVS Pharmacy - They are having a chat about his trip from Germany and how he's such a good boy! Alfie has already made a difference. #BeKind - Drugstores Near Me - Carlsbad, California

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My go to on the way home from work. Nathan is my favorite cashier always helps with a smile. Great selection. Wish they didn't sell diverted hair product meant for salon use only, but no fault of the staff simply the corrupt system. Over all love the store and the workers. read more

I changed pharmacies to CVS at the first of the year. Brianna always seems to go the extra mile when helping a customer. She is pleasant, professional and knowledgeable, with a caring personality. If there is an issue, she gets to the solution. Brianna gets 5 Stars *****! read more

I called the pharmacy and told them I just had bilateral ureterscopy-laser lithotripsy and asked if they sold AZO 190mg and they said that's a front desk question and hung up on me. I than called the front desk and they told me it was a Pharmacy question and told me to call the Pharmacy. This Pharmacy is very unprofessional and disrespectful to their client. read more

The pharmacy is always busy yet the staff are generally helpful, or at least they know what they are doing....except for one pharmacy technician named Alex. He has no idea how to do his job correctly or efficiently. On top of his ineptitude, he has an awful attitude. Whenever Alex is working, I know I won't be getting my medication right away because he has no idea how to process it. On average it takes me about three trips to the pharmacy until he gets it right. On one occasion I went an entire month without my kidney medication until I called the help desk myself and received instructions on how he should process my insurance even though a different tech named Alice had already processed it correctly before. Alex is not just an inefficient employee but a liability to the entire company. read more

So surprised this wasn't even on here so I had to add it. This CVS fucking rocks. We call ourselves CVS locals cause were in here almost every day or night getting our daily supplies (i.e.: wraps, tall cans, lighters, and the occasional snack). One day we were pondering "...what DOES CVS mean??!?!" To answer our question we went to the experts. To our surprise it means CUSTOMER VALUE SERVICE which is EXACTLY the rule they live by. They employees are hilarious including the semi-perma-stoned manager who snorts at our jokes and spends more time chatting with us in line than she does anything else. Always a pleasure CVS. *Breaks out in song* ::::::SOMETIMES YOU WANNA GO, WHERE EVERYBODY KNOWS YOUR NAME....DUN DUN DUN AND THEY'RE ALWAYS GLAD YOU CAME DUN DUN DUN YOU WANNA GO WHERE EVERYBODY KNOWS YOUR NAME::::::: read more

The absolute worst pharmacy I have ever dealt with. Crazy long phone wait times and the real issue is they have given me the wrong prescription on two separate occasions. In addition to this, they have also given me wrong number of doses and in one situation I had spoken with no less than three different pharmacists about an out of pocket cost for a specific prescription and had the same cost number verified by these three different people and then when I came to pay for it I did so and was walking out of the store when I realized they had only given me half of the number of doses, I then returned and they demanded I give them the whole order back as someone had made a mistake. They then wanted to charge me hundreds of dollars more than I had just paid. The whole situation felt like a nightmare and I left in tears. We called to complain and speak to a manager who they said would call us and never did. I am usually pretty easy going with these types of things, but they have had too many mistakes and are just plain awful. If you just have a standard run of the mill prescription I'm sure you'll be just fine, but anything even a little less common go elsewhere! (my Rx that caused all the headache was for progesterone for early pregnancy support which I don't think is that crazy or unique of a case, but they seemed dumbfounded by it) read more

The one star is for the store. The pharmacy gets zero stars. They have the rudest staff at this location. Don't dare ask them any questions because you will get the death stare and a sarcastic answer. If you call them for anything expect to be on hold for at least 30 minutes. They enjoy trying to make people look and feel stupid but they are the only ones appearing that way. There are so many qualified people who need jobs, I don't get it. The employees here seem to genuinely hate people. Not just me, I've observed how they they treat others, I've observed while waiting in line the rolling bag of the eyes, the heavy breathing and sighing- and the truth is, I've taken my prescriptions elsewhere now, but they don't care. Not one little bit. read more

After leaving the doctors office with my prescription in hand, I had a few things to do in the area. So I stopped into this CVS, which is not my normal one but they have prescribed me medication before, and it was convenient. They denied my prescription and maid me feel degraded like they didn't believe my prescription was real?? Don't go here. There ass holes read more

I stopped going to CVS for my regular prescriptions years ago because every order was wrong. I was constantly being called by customers letting me know that they had my medications. I constantly would get other peoples medications. On many occasions I had the wrong medications. Because of my overwhelming disappointment, I went to a small local pharmacy that's only open Monday through Friday 9 to 5. For years they get my orders right every time. Unfortunately I was released from The hospital with back surgery and Scripps computer systems are down so they had to give me a paper prescription for painkillers. I had to go to a different pharmacy because it was after hours. I made the mistake of going to CVS. I will never enter another CVS again. They refused to fill the paper prescription. They said they needed to have a stamp with the doctors name on it even though the doctors name is printed on the prescription form. When an entire hospital network like Scripps goes down for a month, you would think Cvs could accommodate people who were given paper prescriptions. Once again they fail to do anything right. I will never enter their store again. read more

Jared was NOT helpful what so ever. I went in a day before to buy a google play gift card for $50. When I tried to use it, it did not work so I called Google to try to figure it out. They said call CVS they will handle it and give you a refund. They did not. I called the store multiple times to try to figure this situation out. Jared started getting upset at me and very rude. In the end I did not get a refund. It was all back and forth and not one person from cvs was helpful. Such a disappointment. It was $50 not like it was $15. Soo moral to this story if you need a gift card don't come here they won't help you at all if something goes wrong. Even with the receipt. read more

Only one cashier when line was at least 10 people deep. Needed to grab some headphones which were locked, manager told me I would have to wait 5-10 minutes until someone came back from break. His hands didn't look broken, don't know why he couldn't help. Obviously this store does not care about customer service. read more

Went in to pick up a prescription.. friendly pharmacist and fast service.. Also open 24 hours which is a plus for someone who gets off when most stores are closing. read more

Slowest pharmacy I've ever been to. The longer the line gets, the slower the staff works. I've been using this pharmacy for about a year, and finally decided to switch all my automatic prescriptions to another pharmacy, because the line has never been less than 10 minutes long. When you drop and wait for your medication, it's never been less than an hour wait time. DO NOT GO HERE ! read more

Extremely rude cashier. I don't know her name but she was very tall, was an older lady and wears a ton of mascara and had grayish hair I think maybe with some more colors. She was working returns and was the only employee able to cashier. She yelled at my group and was extremely disrespectful. We came in on a Friday around 10pm. Worst customer service ever, doesn't even deserve one star. read more

Usually the staff are so nice but last night as we waited for someone to help us at the self-help the other lady politely told us someone was on the way. once Doreena came she was so rude! no greeting she made it seem as though we did something wrong. no smile nothing. I made sure to look at her name tag in order to let someone know she needs a customer service training. read more

Everyone at this CVS is nice! Including the Pharmacy staff. People say "hello" & "goodbye" when you enter & leave. Staff throughout the store asks customers if they are finding everything or if they need help. I don't know about other CVS stores, but this store's staff really stands out as excellent in customer service! In the pharmacy, Valerie & Joyce always show compassion, a sense of urgency, and confidentiality. Much appreciated! read more

Won't ever shop here. I asked a question about a product that was advertised in flyer and the worker possibly the manager gave me such a bad attitude. He said "We have not had those for weeks and we won't get them till next year" and talked so down to me like I was an idiot for asking! Well excuse me for asking for help. Next time I will be sure to shop anywhere but here. I was going to buy something else but decided not to just because of your piss poor attitude. So I join in his negative banter and say " well why would your company advertise something it doesn't have in stock?" He replies "Walmart does it all the time" OK genious let me teach you simple customer service...all u do in these situations is admit to the customer the obvious!!! Instead of defending the stupidity! Uhg. I need a life lol! read more

This is my favorite CVS. Make up selection is good but sometimes they don't have what I want in stock. The self checkout option is helpful but don't ever ask for help when there is a line because they serve everyone in line before the self checkout. I like the $5 coupons good with the cvs card. Once you figure out how to use them and how to self check out it's actually a lot faster to run in and get something than the Vons next door. read more

this CVS store is not the best, they have bad customer service at their Pharmacy and the evening male shift supervisor is rude. The store is not clean, the floor and counters are sticky and the air quality is poor (lets open up some doors or windows). It's best to arrive mid-day during the week to pick up your prescriptions, the customer service is better, if not the lines at the Pharmacy can get long. The late evening and weekend cashiers at the Pharmacy have bad attitudes. I would give this place no stars if I could. read more

I hope it's possible to give this branch of CVS zero stars. It simply does not function! They have been out of stock and given me one or two pills and charged my insurance for the full month of a very expensive out of pocket script. This has happened twice. They "lost" me in their system. And my dog's vet called two medications in for her six times in two weeks. They had no record. FINALLY one came through, but, again no record. This is terrifying! Never again. read more

Well here we are again. I took my script in on Monday 8AM. They didn't have it. They will order it will be in wed. Ok I called wed. We a sorry it was not ordered. I will order now and it will be in Thursday. I said ok. Called Thursday still not in. They will be in on Friday. I said that's crazy five days and I am out. Then they said ok we can give you Qt 96 then the dr can write another script for the other Qt 24. You have to be kidding me. I have been Out of my medicine all week and you now telling me you have Qt 96. I said ok fill the Qt 96 then call my Dr and tell him why he needs to write another script. So now I have to pick up the Qt 96 they have now. Then I have go to my Drs office pick up the new script Monday take it there an wait for it to be filled. There's Two thinks here that makes this the way it is. I am three weeks post back surgery. XLIF fusion fixation. And this is pain medicine. I wonder if this was a heart Medicine would it take six days to get this filled? Still there are some nice people there. Nicole always and Caleb too. The thing Is I have had back problems a long time. This has happened Four or five times in The last year. When I called my dr I said I was sorry. They that's ok it Happens all the time. Why! Well no more. I work for Scripps they have opened there own out PT pharmacy now. I have all ready spoke with them. They said they will never let that happen. You told us now we will keep it in stock. As big as CVS is why would something like this happen? More than once?? Good luck.. read more

I've unfortunately had to use CVS for my prescription needs for little over a year now. I can count on one had the number of useful employees who work in this pharmacy. Luckily, I will be vacating the state of California and will no longer require CVS Pharmacy's shit*y service. Unless your name is Jane or John Doe, it takes some of the people who work there 5-6 attempts to locate your name in their system. "it will be about 15 minutes" might possibly be the worst words you can hear, as 15 minutes turns into 75 minutes of store laps around adult diapers useless "as seen on tv" merch. skip this store read more