The pharmacists are great people and do a wonderful job. But, don't waste your time trying to call them with a question about your medication. A half hour on hold is nothing.
CVS is a multi-billion dollar company who made a fortune giving the Covid vaccine shots. But, they are still too cheap to put enough people on to answer the phone. The vice-president of CVS is a pharmacist himself, but he doesn't care one bit about the public. So, since they are so wealthy and don't need your business, do yourself a favor and go elsewhere.
I can call L.L. Bean and the girl will answer by the third ring without a computer prompt. I once called Uline, a business supply company at 2 AM and the girl answered the phone on the first ring. I almost fell over.
So do yourself a favor and don't bother with CVS, they are so wealthy they don't need your business and won't bother answering the phone if you call with a question about your prescription. . read more