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    The Pharmacy in the Square

    4.2 (5 reviews)
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    2 months ago

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    5 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Great new independent pharmacy in the Market in the Square. Personal attention and great customer service!

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    Brooks Pharmacy

    Brooks Pharmacy

    2.7(10 reviews)
    7.7 mi
    $$

    I was discharging from the hospital last Monday and I brought my script here for my supplies and…read morethey told me they would be ready by Friday and the hospital gave me enough supplies to get me to Friday but when I called they said the supplies weren't in yet and I had to go to a different pharmacy to supplies. They told me it would be Monday but when I called they were still missing one item. And now it's Sunday and I still haven't heard anything about that supply I'm missing and I had to order them on amazon! I asked my doctor for new scripts and will be going to a different pharmacy!

    I've never had so many problems with a pharmacy as I have had with this one . First Mr Dr was told…read morethey had bandages that he wanted for me to pack an open wound with. But when I got to the pharmacy they told me that they didn't have any. But they would order some and gave me something they had just hanging around. I wad told I'd get a call by the following Wednesday when they would come in Wednesday goes by Thursday goes by I call on Friday no they're not in yet do you know when no we don't have any ideas so they give me five of something else that they have over there again not exactly what the doctor's order for me so now today I go to see my surgeon and now he wants a specific wound cream for me he calls over there and he was told that yes they have it he said okay I'm sending over a script to you she'll be over to pick it up I go over there to pick it up oh we have to have authorization from your insurance company we will call you when it's ready okay I leave I wait and wait couple hours goes by now my son has to go to work he's the one that has to drive me right now cuz I can't cuz the surgery they pick up the phone I asked about the Insurance authorization and if the insurance approved it and I was told oh yeah they approved that yeah a while ago seriously you couldn't have called me and told me this oh well there's no Alert in here telling us to call you when it was ready are you freaking kidding me you don't call patience what pharmacy doesn't call patients are ready this is ridiculous I've never had so many problems unless it's something that you can walk in and get off the shelf don't get a prescription there if you have to this entire thing has been such a cluster poop that I will never get anything there again I will call any place and every place I possibly can if my own Pharmacy doesn't have it they're just a waste of time Also today when I went to pick up my script that they couldn't bother to call.me to tell.me it was ready. I was told that I couldn't use my medicaid cash card that I have for my Co pays and otc needs in this case I needed more peroxide. I was told I could t use.it they don't accept it. So on top of staff being rude. And unable to call to call let me know that the prescription was ready. They also don't accept.the.social.services cash card.. I listened to the staff today talk.tp others I. The store they were waiting on and they were very nice and polite. But the. They go get my script and see my insurance and see I was going to pay with my social service cash card their attitude changed. Suddenly I was treated differently then the otheres they had taken cate of before me. I worked for nearly 40 years. I paid my state taxes.that.money went into the soc service department. Now i need to use it.and im treated like im some looser POS. That never worked and has 7 kids with 7 baby daddies. Or im.here illegaly and had everything handed to me. .i feel.discriminated aginst. So if you have medicaid or need to pay for your co pays or OTC medical needs with a social services cash card dont go there . They will treat you like shit​

    Tile Pharmacy - Poking around, waiting for prescriptions for a few minutes.

    Tile Pharmacy

    5.0(11 reviews)
    8.2 mi
    $$

    The best pharmacy in WNY! Family owned and they are such good people! I worked here years ago as…read morea Pharmacy Technician and the family is by far the best business you could possibly ever ask to be apart of. They care about their employees, your family and most importantly, the patients. Your Prescriptions are filled as soon as they come in, unheard of at almost every other pharmacy. There is zero drama for work environment and everyone works as a team. They also offer delivery.

    My family gave all our doctors their name. Even when I was living in a place that told me I…read morecouldn't use the. At one of my doctors appointment I gave them Tile Pharmacy' detail. Thinking how I was there as Independent I was going to use that right. With Tile having delivery when the weather was better I could go and pick up my medication and of course do some shopping in their wonderful shop area. I like buying my cards there because most of the time it was only me back there looking for a special card. You never have the special quite time at any other store. I am now 73 years young and the young ladies that work there instead of their dad they are just as pleasant as he. You would not be disappointed especially if you enjoy the personality that they all share.

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    Tile Pharmacy - Vacc'd to the max once again; a full round of COVID boosters and flu shots for the whole fam'. :-D

    Vacc'd to the max once again; a full round of COVID boosters and flu shots for the whole fam'. :-D

    Tile Pharmacy - Prescription pickup.

    Prescription pickup.

    Tile Pharmacy - Poking around, waiting for prescriptions for a few minutes.

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    Poking around, waiting for prescriptions for a few minutes.

    The Pharmacy in the Square - pharmacy - Updated May 2026

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