This is a great local pharmacy. Since switching in 2025, I…read morehave received expeditious and professional service. The store area surrounding the pharmacy desk has an 'ol small town charm that has been long forgotten in the larger chains.

I love this pharmacy! You will feel like a real person to the staff, not like other big chain…read morepharmacies. I like the selection in the store, lots of fun gift items and treats. A FULL card section. Shannon at the front is so friendly. The pharmacy staff was great too. So patient with me and my 1 year old. Support this great business!

I live just a block away and have only been in here a few times, but it's a very nice little…read morepharmacy that's pretty similar to a Rite Aid in the sense that it has a lot of home decor. They actually have a lot of great gift items, greeting cards, and medical supplies. The staff have always been super friendly and helpful any of the few times I have been in there.

Words can't describe how great this pharmacy is. Always professional first rate customer service…read more They go above and beyond every encounter. Old school approach, although pharmacists are all highly advanced and knowledgeable. Family run God Bless them for competing with the big ones.

** EDIT ** I do not know who reported this business as being closed, or who at Yelp followed up on…read morethis information and approved that change! This business is 100% open. It has been operating during COVID and continues to operate as of today, 1/6/21. My Government backed insurance came and this year my access to certain pharmacies has changed. I walked out of my pharmacy of 20 years after they rudely ignored my questions and pretended I was the problem. I called my Insurance and was given another pharmacy that was within driving distance. This happened to be Family Medical Pharmacy. I stopped in around 1 pm on a week day and was instantly greeted by not 1, but EVERY employee in the establishment! I explained my situation to them and within minutes they were taking down my information, on the phone with my doctor, and providing me a comfortable (and cozy) place to wait. The entire experience was what I had grown up with in small-town WNY. It was friendly, caring, fun, welcoming, safe, and I left feeling like I mattered. About 2 days later I woke up to a missed call and a voice mail. It was from the owner of Family Medical Pharmacy, welcoming me as a new customer and asking if there was anything he could do personally to make my experiences even better! WOW! I can't say enough good about this entire experience. It feels like I just found a new home! Thank you!

Family Medical Pharmacy is what a pharmacy should be. Friendly, personal, always on-time, home…read moredelivery and the best pharmacist and support staff in the area. Takes me back to the days of old when people were friendly and the customer was important. Cannot thank them enough for always accommodating me, under any circumstances. Randy Strauss

I came here to drop off prescriptions for someone else. The pharmacists came out and let me know…read morehow they worked and what I needed to do. This place will pack all your meds individually so you have a date and time to take them. It's terrific! They do this at no cost. So if you have a number of things you take daily this can greatly help reduce missing pills or taking them too often etc. I would recommended this service for anyone who has various pills and various times to take them. This pharmacy also delivers. Independent pharmacy really does stand above the rest with service.

I have been coming here since they first opened. The service has been above expectation…read more Pharmacist are extremely knowledgeable on all pharmaceuticals, Vitamins and pet medicines. They are able to make compound medicines also. They answer insurance questions , notifying of any issues. Staff is friendly and helpful. They offer delivery service and now prepackaging daily medicines. In pharmacy medical supplies and equipment available. also they are available for emergency medicine problems.

Called to ask about vision screening so that I can renew my driver license online. This is new to…read moreme, and the staff at Kenmore Prescription clearly and let me know that I need to show up with my driver license and read from an eye chart, at which point they'll upload the completed form to the DMV for me so I can finish the online renewal. $5. Easy. And very pleasant, too. Yay.

i've been a customer for over 25 yrs and never had any problum. they are local. never thought of…read morechanging.

Sweet neighborhood pharmacy, owned by Barb, our neighborhood pharmacist! She's kind and…read moreknowledgeable and makes sure everyone is very well cared for, regardless of their needs. The store is very nicely stocked with standards as well as locally made artisanal gifts and baked goods - the Mama laundry sheets are fantastic. I wish everyone had such a nice place to go.

Incredible one on one customer service. Pleasant and professional staff! A wonderful alternative to…read morethe big box guys.

My usual pharmacy does not carry a piece of medical equipment I needed, which led me here…read more I had a few phone calls with this place before I came in and let me tell you every person I spoke with was very nice and thorough with the information provided. They were always nice and helpful. Although I did not utilize the service, they do offer free deliveries of prescriptions! Just be advised you must be home for the delivery and there is no scheduled time. Your prescription could come anytime from 9-5. The pharmacy has a parking lot. When you walk in, there is a little mart with some groceries, a round table to pick up equipment, and also a prescription counter in the back where you can drop off and pick up scripts. Since I was picking up equipment, I checked in at the round desk. I was in and out pretty quick. Since I was a new customer, I had to sign two forms. One was for HIPPA and one was to bill my insurance. I asked the woman to show me how to use my new equipment and she was happy to show me. I would love to give this place 5 stars because the staff is so kind! What is leaving that last star is how dirty it was behind the counter. I am a clean freak and dirtiness drives me nuts! Looks like they need to clear everything from the counters and clear the floor .. wipe down, vacuum, dust and then steam clean the carpets. But the staff themselves were clean and so was my equipment so I'm not concerned with using my machine. I would be happy to come back here anytime it's needed again. Very pleasant ladies working here.

I was looking for a 4 wheel walker, and we went to Buffalo Pharmacy on Kensington and Eggert Rds…read more They called the doctor for a prescription for me, and checked on our insurance coverage. Then a nice pharmacy clerk adjusted the walker to my height and explained the brakes and other features. A very pleasant experience!

I, like most people, chose the big pharmacy stores for my needs, but I come to realize you can get…read morebetter service from the privately owned business, especially like Clarence Pharmacy. Never have any problems here and Kevin always welcomes you and make a point of saying hello. I'm glad I made the switch.

Very clear and helpful explanations for any questions. I tried 3 times to get another pharmacy down…read morethe street to understand my request. Never had a problem with the request at Rite Aid and Clarence Pharmacy took care of it in just one visit. The staff is great. They are kind & friendly and seem to like working there very much. I'm so glad that we are customers now.