Worst people, very rude and disrespectful. Highly avoided…read more The nurse in the lab are so awful

Dr. Edwards is my dr, there, i had blood test come back a week ago , I've called everyday for 7…read moredays , this women wont take 5 minutes out of her schedule to even have a nurse or someone go over my results with me, Dr (yinka) Edwards is not professional and not compansionate at all towards her patients

My partner and I both switched to Evergreen for our Primary care. My partners primary is at the…read moreElmwood & Hertel location and mine is at Elmwood & Chippewa complex and we are both very happy with our decision. Both locations are new and modern and there is a pharmacy on-site at both which is handy. When I forget to pick up an important Rx, I usually get a friendly phone call and they drop it off to me. The practitioners and staff are on the younger side and have fresh attitudes instead of former doctors that were old and just grinding out the same old thing. The whole experience feels more modern and patient focused. The Evergreen Health approach is open to all types of people and I live seeing people from the LGBT+ community there, but the atmosphere is inclusive and "traditional" families are equally at home. Imo, every practice should serve the full spectrum of a neighborhood's population. The care is top notch. I see that there are some negative reviews here ...and I have to say that it seems that there is more to the story than the person is telling... Like were they non+compliant with Rx or doctors orders or is there a behavioral problem? I recommend the practice to everyone that I know and I honestly believe that it is the best healthcare choice in our area

I have always been treated with respect, kindness, and care at Evergreen. They take patients…read moreconfidentiality seriously and verify and double check HIPAA contacts at your appointments as well as making sure all of a patient's demographics are updated in their chart. They always verify with me if it is ok to text, mail, leave a voicemail. I appreciate that. I have been a long time patient of Evergreen and do not trust my care with anyone else. From primary care staff, specialty care staff, to pharmacy services personnel, all physicians and nurses, and all other employees including those behind the scene, I watched them grow from a small one doctor practice into an awesome large revamped multi-specialty building still treating the same community....and then even more. It's been my pleasure to watch the tremendous growth and success and cannot wait to see what other opportunities awaits your organization! Warm Regards, Sharon Rupp

Really don't even bother going here you're better off. Worst community medical center I've ever…read morebeen to. The workers don't know how to their jobs. They make me feel unwelcome. People here are unprofessional and rude and totally think they are superior because the people that work there don't live here so they don't understand the community. Poor work and they don't care about their patients. If you complain they harass you and want you to go somewhere else. So I'll save you a trip- go to as she told me over the phone to go to an urgent care because they literally don't do anything here except take tax dollar money and sit on their ass. They don't ever have enough providers for their hours of operation and can't accommodate to work schedules.

Was here to help a family I know and the service was fantastic. The people are kind and really care…read moreabout the refugee community. I've volunteered with JR before and have had many friends who work here, but I've never been to this specific location. If a place like this exists but isn't 100% for the refugee community, then it shouldn't exist. This place is for them, helps them with an array of needs, and taps into every resource possible to help their transition to America be as smooth as possible (even with the many difficulties).

I was very satisfied with the care given by the PA. She was competent and caring. Very unusual for…read morethe urgent cares in this area. HOWEVER, They illegally collected a copay from me that I've been trying to get back for 3 months now. I'm sure this is a common practice after reading some of the reviews. I've repeatedly called their billing dept and have been given the same BS story every time. Now I'm reporting them for illegal practices to everyone I can. And have reported them for Medicare fraud. This is not a small provider. They have 153 ?? Locations all over the country. I wonder how many billions of dollars they've ripped off the country. They need to be held accountable! So if you've ever had a similar experience please report them! They deserve 0 stars but they made me put in something.. smh

We are very satisfied by the quality of care we have received at the facility…read more The problem is that they charged our credit card for services that have been paid by our insurance company (which I had reversed since it was not authorized). In addition, we get bills monthly for that amount, which was more than the actual visit charge. I have called multiple times and can't seem to get it corrected.

The Buffalo Medical corridor is an amazing resource for patients requiring specialized care…read more We take advantage of the ophthalmology department here at Buffalo Medical Group.

Lyndsie- the phlebotomist at Transit Road location is amazing. Her skill set and technique makes…read moreher one of the best phlebotomist I have ever had. I am not an easy "stick". Lyndsie makes it look easy. She is knowledgeable, well trained in her skill and very relaxed and pleasant to be around. I hope BMG recognizes just how amazing she is.

On Monday, November 24th, I went to WellNow for an ear irrigation (a warm water + peroxide flush)…read morebecause my right ear had started to ache -- usually a sign that wax has built up again. I've been through this many times before because my ear canals are tiny and narrow, and WellNow has always handled it just fine. This visit was the exception. The assistant who worked with me was wonderful. She was friendly, careful, and mindful of my weirdly small ear canals. She even managed to remove some wax without causing discomfort. Then Dr. Marc came in. I explained that my right ear was still throbbing and I didn't feel any relief yet. He attempted to irrigate it again, and I honestly have no idea what technique he was using -- but it felt rushed, sloppy, and almost like he was going in blind. His irrigation made me start coughing uncontrollably, and when he finished, I realized my ear was bleeding. Not a tiny spot -- actually bleeding. When I expressed concern, he brushed it off as "something that can happen" during irrigation. Well, Dr. Marc, I can confidently say this has never happened in all the times I've had this procedure done. I left WellNow in more pain than I arrived with, frustrated, shaken, and frankly irritated at the condescending explanation that followed. It felt like being mansplained to by someone who didn't know what he was doing and lacked any semblance of bedside manner. Update - Saturday, Nov. 28: I ended up going to the ER because the pain kept getting worse. The PA who examined my ear immediately noticed that my ear canal is inflamed, which pretty much confirms that something wasn't right with how that irrigation was done.

I was a walk in yesterday in the early afternoon. Ample parking and easy to find. Not having an…read moreappointment, I was told an hour or so before I could be see. I understand that and there was a Keurig, a basket of bagged snacks, a slushy machine and an old Pac-Man game to keep you entertained. Just after an hour, I was led into the back where my vitals were taken. 5 minutes later, Rebecca the PA arrived. I thought I had Covid or the flu as my cough and aches weren't letting up over a week. I had a quick chest X-ray and swabbing. Rebecca reported negative results but prescribed medication for what could turn into pneumonia if not treated. Everyone was very nice and seemed genuinely concerned. Rebecca was easy to talk with and I felt at ease with her diagnosis. Originally I was nervous about coming here when I couldn't see my regular doctor but the experience was great and I was very pleased with the facility.

I still use neighborhood health center for my primary care needs. The building has been renovated…read moreand it is improved. Although there is no longer the blood draw lab, there is a quest lab on site so it is easy to get prescribed blood works done. The staff are efficient and friendly. I still recommend the health center if you live in the neighborhood.

When I first moved to Buffalo, I went to Niagara Family Health because it was close by. A few…read moreyears later it closed, so I found other doctors. Now I am back...to the Mattina Neighborhood Health Center, but only for my podiatrist, Dr. Burruano. He is an excellent podiatrist and I recommend him to anyone in need of a podiatrist. Because I am diabetic and have frequent ingrown nails, I see him about every 10 weeks. I also recommend Mattina for most any medical or dental needs. They serve adults and children, behavioral health, women's health, nutritional counseling . . . and pharmacy. As with all health services in New York, masks are required. Distancing is observed in seating, and hand sanitizers are evident. Plenty of off street parking in back.

I had the best experience here yesterday. I had a fight with a Madoline which ended me in need of…read moremedical attention. Soon as I walked in I was greeted by friendly front desk staff and immediately checked in. My wait time In the lobby was less than 5 minutes. Where I was sent in the back. Again everyone was so nice, unfortunately I can't recall names because I was too focused on my pain BUT from the woman that took my assessment to the two nurses who took care of my they all were so nice. They were gentle with me, explained what they were going to do step by step and throughly explained after care. In total I was in and out within an hour! I highly recommend this immediate care center. The facility is clean, and a nice size.

Came here because a few people with kids recommended it…read more On Delaware in a stand-alone building there is parking on the side. Large waiting room, great in these Covid days. They require masks still - March 2022. There is a tv in the writing room, but at least it's not set to high volume. Easy parking.

This used to be my primary care provider until today. The actual practitioner I see is great, but…read morethe place is run insanely poorly. I have every single symptom of covid right now. I spent the day jumping through hoops, following up on virtual consults that didn't happen when they were supposed to, waiting until every single nurse was off lunch, etc. All of that was fine because I was able to get a consult and an order for testing from my GP (who is great). I had to literally run but I got there twenty minutes early. I said hello and said who I was and that there was an order in for me to get tested. In reply the blue haired woman said "oh I know but you gotta come back tomorrow because they are closing up because we didn't know you were coming until fifteen minutes ago." Which was 35 minutes before they closed. So they closed early anyway. Why didn't you call? Can you really justify closing covid testing early during a pandemic? Why have appointments if they don't matter? I am livid that I was dumb enough to try to go through here to get this test and I should have known this would have happened. The administration is consistently unorganized, rude, and in this case awful. I like my GP (hence the two stars and not one) but I'm done with this. I go here because it's near my house and their goal is to make healthcare accessible to an underserved population (and get a lot of money from the government to do it). The staff consistently seems to interpret that as a green light to treat everyone like garbage though. I was going to wait until I didn't feel as horrible to post but my feelings won't change. I just wonder how many other people have been turned away that don't have PTO they can use, then went out and exposed a bunch of other people. Yes, I have wanted to leave work early a bunch of times and if I was in healthcare I would want to every day in this climate. I would never act on it though and this really shook me. I thought this was a place that was doing good, but I got a glimpse of what it actually was today and it was scary.

From the owner: The GBUAHN is a person-centered system of care that facilitates access to and coordination of the…read morefull array of primary and acute physical health services, behavioral health care, and long-term community-based services and supports. We emphasize comprehensive care in one setting, and we have the technology to diagnose a wide variety of medical conditions. Our goal is to improve health care quality and clinical outcomes as well as the patient care experience, while also reducing per capita costs through more cost-effective care.