Worst service ever! Why is this Walgreens pharmacy so service poor? Are they not paying employees…read moreenough? I was told that I could have my medication delivered. American seniors can't afford it! Shame on Walgreens! They make enough profits on the meds that are sold!

Third time in a row where the pharmacy had long lines inside and at the drive thru. My…read moreprescription was not ready again. I was told it might be ready tomorrow. Time to look for another pharmacy as this one does not seem to get the job done in a reasonable amount of time. They had 10 hours to fill a prescription I've gotten there before.

the people working the pharmacy are the rudest people i've ever encountered in my entire life. shut…read morethe door in my face cause their dinner break had just started even though i had been waiting there since before they even started their break.

I find it pretty unprofessional for staff to pick up the call and put me on hold 3-4 times and not…read moresay a single word each time. I can hear my calls get picked up and immediately put onto hold, "can you please hold" would be appreciative to know that the staff is aware I'm even on hold.

This store needs help! It's dirty and there's not much staff on duty. They had only 2 people…read moreworking at the pharmacy. I overheard the pharmacist saying that she didn't have time to take lunch today and several days this week. That must be terrible! I came here for a covid booster shot after making a reservation online. I arrived 15 minutes early as instructed and filled out the paperwork online before arriving and it made no difference at all. I wasn't able to check in until about 410 and the tech had a problem with the computer. Then I waited and waited and waited. I got my shot behind a screen and the pharmacist was good at distracting me when she jabbed me. She told me to be sure to drink lots of fluids. I would give the pharmacist five stars for her dedication! This is the second pharmacy I've been to this month that has staffing problems. We all need service and our drugs but let's show some patience. If you have none, visit a different walgreens and don't cause these overworked people any more stress.

Left a prescription Thursday, come over Monday is I had to wait 25 minutes because medicine wasn't…read moreready

This has been my go-to location for a while now. The staff are courteous but not a** kissers, which…read moreI appreciate. My medications never take long to be made ready, and the pharmacy staff in particular is helpful and efficient. This location is clean and well stocked. With how often I come in here, I really don't understand why it has such a low rating.

A typical Walgreens...nothing special. Customer service has always been terrible. Now that products…read moreare locked up...well don't bother. No service no help. 4 techs plus pharmacist, cashier, 2 people stocking, and a couple Mgr but no one to unlock a cabinet. Go elsewhere if you can.

Worst Walgreens pharmacy ever. Cashiers take forever. Often an issue with refills. Whoever manages…read morethis Walgreens needs to do a better job or be fired.

Don't ever ever ever buy gift cards from this Walgreens they're a theft. They stole my gift card…read moremoney that it was purchased on Mother's Day for me for $150. They scan it and everything have a receipt. And credit card statement, and everything a month later I'm about to purchase some items and they're telling me the card is not valid zero balance How embarrassing that is. I've been trying to get a new gift card from there consumer customer service waited six weeks to get an answer from them just to tell me to go back to Macy's. And then fax them all the information again receipts pictures, and everything that I sent to Wallgreens consumer It's like a circle. They're all sending me to each other and nobody's helping me out. They stole my money. That's a theft. I end up losing my money for 150.00 that's money I will never purchase nothing from Wallgreens ever specially a gift cards. Be aware of this people please go somewhere else for your gift cards.

I went to this pharmacy because l moved , called a prescription in, and called again to find out if…read morethey called the doctor , was hung up on twice by a girl named Madison, she said l called someone a name about her head, made no sense and told me if l don't like their service,then go back to schaumburg, so rude unbelievable, very unprofessional.

Bought a $200 gift card and when It was attempted to be used it came up invalid. It was missing 4…read morenumbers from the rub off area. I then went back to the Walgreens and the manager basically said we don't return gift cards and bye. He just said call the number.. I will never go back there.

Walgreens pharmacy has really gone down hill. Waiting two weeks for a prescription is ridiculous. I…read morewent in to complain, only to find out that they have the product in stock. I use Walgreens for convenience. They are more expensive than most places. No longer convenient or customer caring. I will move my business elsewhere !

I bought the Walgreens maximum absorbency certainly women's underwear, dole pineapple 6 cans of…read morejuice and olly multivitamins.

Ordered medicine I was told would be delivered within a couple hours…read more Next day 2pm and still no delivery. Since I had a doctors appointment nearby, I decided to go and pick them up myself. The pharmacy tech gave me attitude because they're ready to be picked up by a courier! I said "Yes. That was the plan but NO ONE has delivered them! They were supposed to be delivered last night. Can I just pick them up myself now?" She was upset she had to cancel the delivery order. Made me feel like it was MY FAULT that they didn't deliver it?!? What is going on? How about you deliver things when you say they will be delivered and I won't have to go do their job? Everyone there is ALWAYS MAD AND GRUMPY! Does anyone know how to smile anymore? Very disappointed that their service continues to be so bad. May have to switch to another pharmacy.

I'm done wasting my time with the Walgreens in St. Charles on Main Street. The people ,except for a…read morefew, are rude, angry, and not knowledgeable. It has become a dangerous place to depend on for your health and medical prescriptions. No surprise that the Walgreens stock has plummeted and is one of the worst performing stocks in this country. We have supported our local businesses for decades, but I think we would all be better off if it disappeared. With the exception of a few, very few, this is a collection of unhappy, rude and ignorant people, and I'm referring mainly to the pharmacy and some of the people, including the management in the main store. Sorry to leave such a bad review, but I think it's important for people considering going to Walgreens in general. I have left very few negative reviews in my life and it pains me, but the level of service and rudeness is unacceptable. There have been so many instances that I've lost count. If I could've left no stars on the review I would have.

I have actually been to this location several times, just never opted to write a review as there is…read morejust not really much for me to say. I mean, it's a Walgreens. Unless something incredibly horrific were to happen like the RedBox machine exploding before my eyes, what is there really to say? I should probably also clarify that I am almost never on any prescriptions, so I have never used their actual pharmacy itself. I work with several pill poppers, and at the office I hear them bickering in the break room about pharmacies the same way catty women would about shoes. Since I am not involved in that whole lifestyle, I do not have much to add about the level of service for Wallgreen's in that regard. I typically stop in for odd's and ends types of purchases when I am too lazy to want to drive to one of the bigger places as this location is extremely close to my apartment. What others have said about it being in an inconvenient location is right on the money. The corner of Golf and Barrington is a zoo at times, which makes it a frustrating voyage if you go during peak times. Their is a stop light for both entering and leaving the location at least, which is a big plus for this area. One of the most annoying aspects of driving in the Schaumburg/Hoffman area is the amount of businesses that do not have direct access to them from the opposite side of the street. This basically forces you to have to drive to a stop light and do a U-Turn. Lame! So this place is actually a cut above average when viewed from that perspective. This location is also open 24 hours, which comes in handy when you are a night owl like me and have a sudden urge for a Hot Pocket.

Submitted script a day prior and the did not fill but left the medication suspended made the doctor…read morefight them via phone for 1.hr 15 on the script then I'm texted that the medication is ready at 330 I arrive at 5 and they said it's not ready until 6 Pharmacy manager does nothing and staff are rude

Terrible service. Went for a simple COVID test and the entire staff had no idea what was going on…read more They sent me home only to ask me to come back because they made a mistake. Then they had trouble finding and giving me my results. What a waste of time.

The last time I came here for the Take Care clinic, I had a negative experience. As fate would have…read moreit, I ended up here again (except now it's the Walgreens "Healthcare Clinic") this past week for a TB test and potential physical. The TB test went well -- all the ladies that helped me were patient and friendly. When I came back earlier today for the TB reading (I don't have TB -- which I already knew... yay?), I realized the physical portion wasn't filled out. People at a different location had told me earlier in the week that I didn't need the full physical as there was only one question that needed to be answered. The woman I met today told me I needed the full physical and had to pay the fee for it (something like $70). Although my physical was less than a year ago, my new job needs one within the past 90 days... which sucks. I explained to the woman that I already had a physical earlier this year and was bummed that I'd need to pay again for another physical.Since I needed it for work, I told her to "go ahead and just do the full physical anyway." If I had to pay, I had to pay. She took my papers, went in the back, and came out with the papers signed. She looked up my records and just used the information from the last physical since it was less than a year old. All I needed on paper was documentation within the past 90 days. It was a clever loophole. There was no need for a newer, pricey physical. I was shocked but incredibly pleased and grateful. Now that's customer service!