I have been to a handful of medical Supply stores throughout the States & I can without a doubt say…read morethat the variety of their in-store inventory is top notch. They have supplies that will be of great use to anyone who needs it regardless of how their medical issue affects them. When I went to the store, I could tell that the two employees working were from South America based on their accent & way of speaking. I was pleased to find out that it was her daughter & mother wotking there & that they're both from Venezuela! So, if you are someone who makes the effort to support businesses who employ people from South Ameri a, then here's another business to add to your list

I found Elite Home Medical Supply via a simple Google search; they were the first and last business…read moreI called. Normally, I read reviews and shop around, but considering the customer service I received from Mark on our first phone call, I knew I found the right place. Anyone who has ever experienced a medical emergency knows time is of the essence, so when my once mobile mom came home from the hospital (and couldn't walk), we were scared and helpless. I called Elite Home Medical Supply on a Saturday morning (of Memorial Day weekend) to inquire about Hoyer Lifts. Mark answered and told me he could deliver one Tuesday. After telling him about our situation, he made some adjustments, and delivered the lift with his son, Jake, that same afternoon. To add to that, they both stayed to give us a tutorial while we practiced using the lift with my sister-in-law. After that, my sister-in-law went to the store to purchase a commode and bedside table. At the store she was accommodated by rockstar employee, Jasmine. I think the fact that Google revealed to me Elite Home Medical Supply, which is 35 minutes from my home, was divine intervention. These people are angels, and my family is forever grateful. Thank you, Emergency Home Medical Supply, for being there for my family when we needed you the most.

Super nice and knowledgeable staff. Rented a wheelchair for my Dad for 1 week. No hassle when…read morerenting for another week.

We went in looking for a solution to allow my husband to sleep after rotator cuff surgery. Terri…read morehelped us by first showing us wedges they had available. He had already tried that and it was worse than our couch recliner. She suggested that renting a powerlift chair might be helpful. It was on the pricier side, but the only other idea she had. Well, we thought about over lunch and just decided to just purchase a chair. Terri showed us the options and let us just try out the chairs on our own time. We never felt rushed. It was obviously more than we originally thought of doing, but we are sure we won't regret it in the future. The only thing that didn't make us happy, and why this isn't four stars, was the price tag. We picked the chair we liked best & thought the price was what was on the tag. There were options below the big price, like heat & massage, which were things that could be added to the base. Oh, but the material that the chair used was on that list (which we didn't realize because it was not a common name). It was not in the large number on the price tag and added $900 to the price. We didn't know this until we were checking out. We do not blame Terri for this, but the company that thought this was a good idea. The tag should have had the final price, before taxes & delivery not the base price if you could buy it off of the floor like we did.

WOW! Same day delivery! Joseph was very professional,…read morepleasant & informative. He stayed while we performed a test lift to insure we did everything safely. Highly recommend!!

Same delivery for motorized scooter at our hotel. Super friendly and super flexible! Much longer…read moreopen hours than the other places. Delivered it to our hotel in 3 hours.

The men's Ralph Lauren department inside of Macy's at the shops in Palm Desert California has an…read moreexcellent team from the manager, Michael to Diane to Andrea and Jose.They do an excellent job of engaging with the customers that come in and they are very helpful and always recommending Clothing. That is amazing.

Nobody wants to have a stress fracture which requires "no weight bearing," but Choice Mobility made…read moremy life a lot easier. I rented a motorized wheelchair for home and a motorized scooter for school as an alternative to using crutches or a walker. The products were exactly as described and Art at Choice Mobility was awesome to work with. I hope I never see the place again but recommend it thoroughly and without reservation.

Great inventory with a wide range of Product. Abdul was outstanding. He was very knowledgeable…read moreand expertly answered all my questions. He had very good customer focus and was concerned with addressing my individual needs and not just selling me a Power Chair. We explored several option and Abdul highlighted the difference so I could make an informed decision. He was very patient with me in demonstrating all the product features.

Steven came out on a service call for me. He was on time, extremely polite and very helpful…read moreexplaining certain things about my aging scooter and what repairs may need to be done.

I want to thank lifeway mobility for building my new ramp I'm so excited my whole family is I've…read morebeen waiting for this for a long time. They did a fantastic beautiful job in the representative was awesome and the people that did my rent was Eric and Wayne wonderful people to work with anybody needs help to build the ramp please feel free to call them. I love these people. They're very good people to work with spread the word around. I love my rent so much thank you guys so much for everything.

The technicians who come out to the home are great. But the gentleman currently in charge of…read moreservice is very poor. A few years ago it was a woman who would always pick up the phone or call back promptly. The current person never picks up and never returns calls. Plus I'm still trying to figure out why I paid $400 for 30 minutes of preventative maintenance.

I'm writing about the work Access Elevator performed at my 94-year-old father's home on Fulton…read moreBoulevard in Chicago. My father is a disabled veteran. Under a VA-funded project, Access Elevator was selected as the vendor to provide an accessibility porch and vertical platform lift (VPL) at his front entrance. According to the Better Business Bureau, Access Elevator has received multiple complaints in the past three years, with four complaints closed in the last 12 months. I am now submitting an additional complaint through BBB and posting this review because of what happened at my father's home: demolition of his only lawful front egress and the absence of stamped construction drawings or a City of Chicago structural/porch permit for the work. At the initial site visit, Access sales representative Aimee Ferrell measured the front entrance and recommended an oversized 42" x 60" lift. After about ten minutes of measurements, she acknowledged the "math" didn't really work with our existing stairs and egress but told me she would "make it work." At no point during that visit did she disclose that a smaller, compliant 36" x 48" Bruno VPL was available and could potentially meet both VA needs and City of Chicago egress requirements more safely. I later learned about that smaller option on my own. We were relying on Access, as a VA-approved vendor, to recommend a safe, code-compliant solution. I believe the failure to disclose the smaller lift option was a serious omission. In a later conference call, a senior representative, Frank Wasilewski, told us that "Chicago-stamped construction drawings" existed for the porch at our address and he would email those stamped drawings to me. Despite multiple follow-ups, no stamped architectural/engineering construction drawings have ever been provided to us for this job. On August 13, 2025 Access then proceeded to demolish the existing front porch and landing, which was my father's only lawful front egress. After demolition, we were left with a 5 foot trench and broken concrete at the front entrance, a 12 foot drop at the base of the steps, and no safe, code-compliant landing or guardrails. To my knowledge - and based on conversations with the City of Chicago Department of Buildings - only an elevator installation permit was pulled, not a structural/porch permit. We were never given stamped architectural/engineering drawings for the porch reconstruction. My father's only safe front entrance was demolished under a project where there was no structural/porch permit and no stamped A/E drawings in place for the framing and reconstruction of the egress. Access provided a small 8.5" x 11" sketch as part of the award packet. That sketch was not proportional to the porch framing that their carpenter (Daniel) actually began building on site. What was being framed did not match the dimensions or clearances implied by the sketch. A few days after demolition, an independent Illinois-licensed architect, Don Leone Jr., AIA, inspected the site. He told us that the project required stamped architectural/engineering drawings and a City of Chicago structural/porch permit, that the framing he observed would not meet City code or pass a Department of Buildings inspection, and that the job should not proceed without proper drawings, permits, and a compliant design. Shortly after the concerns were raised, Access withdrew from the project, after the porch had already been demolished and partially framed in a way the architect said was non-compliant. Access later informed us and the VA that the permits it had obtained were "cancelled and inactive" and that any new contractor would have to start over with new drawings and permits under their own license. At no point did Access restore a safe temporary egress for my 94-year-old father before walking away. My father was left with a damaged, unsafe entrance that caregivers and emergency responders had to navigate daily We relied on Access Elevator as a VA-approved accessibility vendor to (1) accurately disclose lift options and limitations, (2) obtain appropriate permits, (3) provide stamped, code-compliant drawings, and (4) ensure my father's only front egress was never left unsafe. Instead, we were left with a demolished entrance, no stamped drawings, no valid structural/porch permit, cancelled permits after demolition, and additional out-of-pocket costs for architectural review and site measurements to correct the plan. Because of the seriousness of this situation, OSHA issued a complaint and formally notified the VA of the life-safety hazards created by the demolition. Additional oversight reports focus primarily on the VA's management, but they all document the same factual sequence described in this review. What I want from Access: acknowledgment of what happened at my father's home and meaningful changes in how they handle projects where structural demolition, permits, and the safety of elderly or disabled customers are at stake.

David A. David came…read moreto my home today to work on the Stair Chair Lift. He was very professional and asked many questions, like how long we had been experiencing these issues. The problems we were having included a continuous beeping sound and the chair not moving at all, either with the remote or the hand leveler. David wanted to know how long the issue had been happening and when we received the chair. He identified the cause of the problem and fixed it. He arrived on time, cleaned up all debris before leaving, completed the necessary paperwork, and left the original copy for our records. The world needs more workers like David A.

A year and a half ago I had adapted a Honda CRV adapted to drive with hand controls. It was…read moreoriginally for a neurological condition that led to the loss of my right foot and lower limb. After I completed my driver education at Marianjoy Hospital I went to Bill. He does a great job modifying trucks, cars, and SUVs for handicapped people. If you need to have a vehicle modified, I would encourage you to see Bill. Marianjoy Hospital uses him exclusively for their fleet of handicap accessible vehicles.

Midwest Mobility has just an amazing selection for mobility scooters, lift recliners, wheelchairs -…read moreanything you need. And their service is second to none. Highly recommend!

They have a good selection of mobility devices here: lift chairs, beds, manual wheelchairs, power…read morewheelchairs, of various levels and strengths and weights. The salesperson we spoke with was really helpful and they had several options to try out. They have various protection plans for service, and they also will pick up and/or drop off (I can't remember which) within a certain mile radius.

Adding new information: This business is unethical. My insurance company talked to them, and the…read morereason why they sent me the brand I didn't want it's because it's CHEAPER! The pharmacy would lose money if they send me what I requested; however, if that's the case, the pharmacy should communicate with my doctor's office from the very beginning not until the last minute when I reached out. Now my medicine will be delayed for more than 4 days. This business basically doesn't have ethics and only cares about money. Avoid this business if you could. This pharmacy sent me a substitute generic brand without my consent which is birth control. - if you are a female you know how each generic brand works differently. My gynecologist office places the prescription with this pharmacy so I don't know the details but I specifically said I needed Xulane patch, not Zafemy. The worst part is that there's a guy named Luis who's racist and rude. After I tell him my name which is a foreign name on the prescription, he had an attitude against me. He using inappropriate language like "I'm not repeating my name to you" "there's no further discussion" "I'm in charge." This guy cut me off a few times and never let me finish my desired solution and doesn't have a can-do attitude. All he did is "there's nothing I can do for you, is your doctor's fault" So ladies, avoid this racist place that substitutes your birth control without letting you know. And don't let a rude disrespectful man who is not even able to get pregame tell you all the birth controls are the same!! Ridiculous!

So sad to learn that new management has made changes and stopped carrying the high quality…read moresupplements that were once available here. This place was a total gem. They have a great staff so hopefully that won't be changing! I hope they will consider bringing back some of those lines in the future but, for now, probably best to call ahead if interested in those items because that side of the business seems to have gone away.