I was visiting Austin for work and came down with strep throat in the middle of the night. My…read moretelemedicine doctor called my prescription in at 3 am, I got to the pharmacy about 10 minutes before they opened (at 850 am) to see if they could get my prescription filled asap (I was in a lot of pain) and they had the prescription filled and had me checked out by 905 am. The pharmacist and team were incredibly empathetic and I sincerely appreciate their kindness and help at a time when I was feeling so bad. Thank you.

Okay, so let's get to the obvious. Walmart is a busy place. Everyone goes to Walmart, including me…read more The employees are over worked and have to deal with...er...not so nice people ALL the time. I've worked retail and understand it gets busy, so I like to think I am a bit more patient than the average customer. I've visited Walmart Pharmacy on several occasions to pick up my dog's prescription. They can NEVER find his prescription. Out of the 4 different techs that have helped me on many different visits only 1 is able to find his prescription. The first time I went, the tech was obviously in a bad mood. The wait time was fairly long, but like I said Walmart is a busy place and there were quite a few people ahead of me. When I got to the front, I told her I recieved a notice that my dog's prescription was ready. The lady looked up my dog's prescription by name--no luck, under my name (perhaps the vet put it under my name..ok?) --no luck, my dog's birthday--no luck. "Well, it's not here" the tech said as she looks past me to wave in the next customer. Wait! I asked her if there was somebody else we could ask---"perhaps they put it somewhere else because it was called in by a vet." She looked peeved and told me to go to the service line and they could help me. Great, another line. Stood in that line for twenty minutes. The tech working this window was even less helpful. Not sure what abyss my dog's prescription fell into, but once again no luck in finding it. This lady told me to come back in 10mins to speak to a 3rd tech because he "knows where everything is at." Okay... I guess I could walk around. By now I have spent an hr trying to get my dog's prescription. I came back in exactly 10mins and stood toward the side where the 2nd tech could see. She did, and waved me to the front. Yes! This tech must know the super secret way of looking up prescriptions in thier system. "What's your dog's birthday", he asked. I told him and what do you know-- popped up right away. Walked over to the line of prescription bags and there it is. Thank you! Paid and done. Unfortunatley, I've had to do this dance with walmart pharmacy everytime! I've gotten to the point where I let people go ahead of me just to avoid wasting time with certain techs. I think I will be making the extra 10 min drive to the next nearest walmart just to see if I can experience a better walmart pharmacy.

The person who picked up the phone was very rude. She didn't even let me talked or gave me a chance…read morewhen i tried to explained my insurance and then just put me on hold. So rude. Very unprofessional. Horrible experienced.

Consistently under filled medications 3 times now. At this point I have to consider it an…read moreintentionally malicious act. I've literally counted in my car a medication that is once a day, and gotten 20 where it should've been 30. I had to go back in. I've tried to support this small, local business through these errors but I think anyone could understand that it's often impossible to get a refill before your meds are scheduled to run out this many times in a row, as your doctor will assume negative of you and your intentions. I will not be returning and do not recommend anyone go here.

The best pharmacy I've ever used. So incredibly friendly, responsive, and knowledgeable.read more

The best ever. Decades help, compassion to help find answers to many questions on supplements,…read moreand what work for me. Forever grateful

They always have my refills ready when promised or sooner! The drive thru window is convenient.read more

After waiting the get the second vaccination shot for almost an hour, I questioned how long I would…read morehave to wait as there didn't seem to be anyone else waiting. The woman giving me the initial shot stated she was ready and then later said that tomorrow would be better, so I was about to leave when they told me to come back tomorrow. Time is being wasted!

It has been weeks, WEEKS, since my drs office sent a…read moreprescription that had already been paid for to your pharmacy. I've been asked to pay again for this medication 3 TIMES and I still have no medication! I've called twice and each person I've talked to has told me it's another week bc of testing. The first person said he "saw my bin with medication in it and was putting it on the top" then the next person Intalked to said they "no longer had my medication in its correct dosage" and someone would call me back TODAY with instructions. (No call back). So someone went into a bin with my name on it and took the paid for medication to use for someone else because they had a "lot of orders"?! How is that okay? Is this place a scam? What if this was a senior or anyone urgently needing their medication and they are asked to pay again for the medication, that is already paid for, each time they call? How is this good practice?

I order a GLP-1 drug from Grand Avenue for several months after they were recommended by my nephew…read moreand the service was perfect. I would renew my prescription and would receive the invoice and when it was paid I receive the shipping information. Within two days I would receive my refill. Then the servise completely fell apart. After long waits on hold I finally got to talk to a person who assured me that they had been through some growing issues but they had been resolved. My last refill was confirmed eight days ago and I haven't even received the invoice. Obviously I am completely out and searching another compounding pharmacy.

I love Whitney and the crew. I trust whatever they say! Good vitamin advice! I get the same value…read moreas the big box stores.

Great customer service and fast turnaround around with non standard meds. Pricing is also great…read morefor the prescriptions that weren't covered by my insurance.

Vina Pharmacy was probably the most difficult place I have ever filled a prescription at. They kept…read morerefusing to fill my prescription because the doctor didn't have his TX license # the prescription which they do not typically place on prescriptions. For days they kept claiming that they called the doctor but no one answered. Each time I called they answered immediately. Then I tried to use a discount card that was specifically for their business and instead of telling me that they didn't take ANY discount cards, they just gave me a small discount and dismissed me. I sat in the parking lot trying to figure out why it was so much more than the coupon, so I went back in to see it and that is when they told me that they didn't take them. SMH this place was the biggest headache ever and if it wasn't for my Adderall being so difficult and expensive to get I would of stayed with HEB pharmacy

Over the weekend I was a customer for the 1st time @ VINA PHARMACY & I have to say this is NOT your…read moreusual chain store pharmacy... It is soooooo much better! The inside of the pharmacy was very calming..like being at a spa calming!! Which was kinda surprising & so not expected! I'm @ a pharmacy! :) So needless to say the inside was VERY clean, open, & comfortable. :) I was filling a prescription that was not covered by my insurance so I had to pay out of pocket & the total cost I had to pay was so much cheaper @ Vina Pharmacy than I would have had to pay had I taken it to a bigger pharmacy. Gracias Vina Pharmacy!!! This pharmacy actually prides themselves in offering lower prescription costs for those who don't have insurance & have to pay out of pocket..so kudos to Vina Pharmacy for taking care of our community!!! And let me mention that I had my prescription filled in about 10 minutes on a Saturday!!!! SPEEDY..love it!!!! Till we meet again VINA PHARMACY..stay awesome! Rebecca out..

We used to go to Hippo Pharmacy until it closed in 2023. We opted to transfer to Quick Pharmacy and…read moreare very pleased. The prices are set by insurance but their cash prices are aggressive. Never had any hesitation to ask questions or get interaction opinions. Doctors prescribe whatever and often care not of the interactions of the drugs prescribed. Here, they catch that and at least make you informed so you can get back to your doc to see alternatives. It is really a boutique pharmacy at budget prices.

I was sent to this pharmacy by my Veterinarian. This pharmacy was providing antibiotics for my cat…read more The pharmacist was caring and professional. He made me feel as though my prescription was important to him, and I do believe it was. He truly had integrity and a love for helping others. The store was very clean and comfortable. They also had a drive-through window. My prescription was reasonably priced. I will not hesitate to do business here again.