Sad place for customer service. Pharmacy is like a soup kitchen where people are waiting for their prescriptions. Pricing on shelves more expensive than online prices!! Really? read more

CVS Pharmacy - Online price shows $18.99. Won't honor online pricing in store!!! Won't shop here again! - Drugstores Near Me - Anthem, Arizona

See all

Excellent experience I had here at the anthem CVS. The staff was very nice and specific to where I needed to look to find the item I came in for. Will definitively say this has been one of the nicer CVS's, the store was clean, bathroom was clean, and overall, just a well-organized store. Also love the coupons CVS gives you and it makes shopping here very competitive and reasonably priced. I guess the only bad thing I have to say about this location was the pharmacy because I had called and it took me through a voicemail loop which then found out there is no direct line to call the pharmacy. It is one of those leave a voicemail and they will get back to you. After coming in and talking to staff they explained being one of the only CVSs in a 15-minute radius they are always slammed and makes it easier for them to not have a direct line and do a voicemail only line. Which I get because if they just kept answering calls all day they wouldn't have much time to fill our prescriptions!! Overall, I love this store and the staff and how willing they are to explain things and help me. read more

Seriously understaffed, but the people that are there work hard to help you. There are always sales of misc merchandise. It's a nice corner drug store. read more

Zara the "floating pharmacist" needs to float elsewhere. Condescending, rude and incompetent. We spent two hours on the phone with our insurance because she couldn't figure out how to enter the information. They actually tried to say my husbands social was wrong with the va. Whats more likely...that his id magically changed with the va after 20 years or zara doesn't know how to use the computer at cvs. Once we got another tech on the phone at cvs..wouldn't you know it..it went through. Great job Zara. You really showed me! read more

The pharmacy is horrible. The pharmacist is incompetent and rude. Hang up on us on the phone. DO NOT USE CVS.

If I could leave a zero star I would. Also, they have decided they know better than my doctor. It's insane how bad these guys are. I stopped using their local stores years ago for refusing my insurance (they don't train). Now they won't fill an rx, despite getting the preauth 4 times! I stopped taking the drug. Now this has happened again. Its to the point I may need to seek legal action due to their incompetence. DON'T EVER USE ANYTHING RELATED TO CVS, CVS/CAREMARK! read more

Stopped here with a friend to get an emergency refill for a prescription that I had left behind while on vacation. Since it was during the holidays and the office staff at my doctor's office told me it might take a day or two, the pharmacist went ahead and gave me what I needed. Huge lifesaver. Thank you so much! This pharmacy is also really clean and organized. The parking lot was even sparkly. read more

Who on earth opens a pharmacy at 10am on Sundays? Needed something so urgently but CVS let us down. They need to revamp there timings and open sooner on weekends as a pharmacy should not open this late. read more

Anthem CVS management is a Joke. I called Apple they're selling already activated Apple cards management will do not nothing about it looking right in the face dumbfounded won't help. Won't even try called Apple 800 number the 800# Apple said to go back to the store and call them (Apple back )with the management, but management is no help. management is clueless has no idea. And won't even try. 50$ wasted I suggest anyone and everyone shop somewhere else. Zeros across the board read more

Called in an RX on Friday and they lost the order. The last straw was when my daughter and I went to pick up the RX. One lane is marked Puck up only so I drove into the other available lane. I know in the past there was a sign indicating the lane was for Covid testing. The sign was gone. So we pulled up to the window. I rang the buzzer and we sat their watching g them service customers after customer while ignoring us. I finally went in and informed the pharmacy worker that we didn't appreciate being ignored and all they had to do is tell us if we were the wrong line. Good thing we were not there for a covid test. They were unapologetic and rude. I'm filing a complaint CVS corporate. We are done doing business with CVS read more

Guys, if you don't have a vaccine in storage please don't make appointments! I had to run from one pharmacy to another, wait to be taken in between other patients who already scheduled their visit, getting late to my job, and so on. Please try to stay professional! read more

Terrible service, on hold for more than 1 hour for the pharmacy and no answer called 3 time to speak to manager but seems all are corrupted top to bottom. Medicine on their app says filled but it is not in reality. Very bad l, I hope my company cancel their contract with cvs insurance very soon. read more

So many things wrong with this pharmacy. Staff is beyond rude no matter how nice, polite, and kind you are to them. They told me they'd fill pain medication after I had surgery and it was never filled. They got mad that I had a goodrx discount and had to take time to put it in. The brand of one of my medication changed so I got a pill bottle thinking someone screwed up when I called the pharmacy they very very rudely told me that the brand had changed. My mother, husband, and I have all walked out of there being talking to like absolute garbage by the staff. Very belittling, rude, abrasive and will give you attitude just for asking for help. read more

The Cvs store itself is not bad at all BUT THEIR PHARMACY IS HORRIBLE at this location!! I sat in line for atleast 20-30 min just waiting for someone to come to the window and help me. I had several workers continuously walk past me and not acknowledge me. and still nothing, every time I come my prescription is never ready or there's some type of problem. They have absolute terrible costumer service! I wish my insurance let me go to Walgreens... This location is specially has a horrible pharmacy read more

Pharmacy is truly much slower than other pharmacies in the area. Tim taking my business elsewhere. Four trips for two prescriptions. Not ready even when you receive a text that your prescription is ready. Waste of time. read more

Always such rude people at the Pharmacy. Makes me so sad. They really need to be more careful who they are hiring. The people there are terrible. read more

I really wish this place would get their shit together. The customer service is garbage and is so slow. If you plan on coming here in a hurry, don't. The only benefit of this location is the blonde employee that works the night shift. She is always friendly and efficient. If they could clone her, that would be great. Until they can figure their shit out, use the other location or the competitors. read more

I agree... Went there to fill a prescription thinking that I would probably have to wait 15/20 mins and was told to come back in two hours because the are all backed up. I need to remember to start going to the CVS on Daisy Mountain instead. They are quick, and more polite. read more

So I have gone into this CVS location to fill my prescriptions a few times. Every time I walk in I am rudely greeted by this older woman with short brown hair who is probably 60 but dresses like she wants to be in her 30's. I walk in to drop off my scrips and of course no hello ever its just a big sigh and "ARE YOU WAITING TO GET THESE NOW?" I let her know that I would like to wait and she sighed again and rolled her eyes. If you want rude service without a smile when you are trying to simply fill your scrips go here otherwise stick to your local Walgreens. read more

The other reviewers must be unfriendly looking people or something. I use this CVS all the time and they always greet me with a smile and are quick. They are just a drugstore, nothing to really distinguish one from another. They do exactly what they are there to do and as far as I can tell they do it as well as any other. read more

This CVS is the best! Celeste and her staff are so friendly and helpful and always go above and beyond!

I visited CVS drive thru today 11/8/20 close to 3:00pm. There were cars in both lanes and they appeared to be busy. I was in the pharmacy line not the testing line. When I got to the window, I simply asked if I could please pick up a couple of vitamin supplements. I was treated rudely by LeeAnne, who told me that SHE DIDN'T HAVE TIME TO DO MY SHOPPING FOR ME. I then told her very nicely that I thought I could ask for pharmacy items like the list on the wall, so she gave me attitude and asked if I saw what I was asking for on the list. I thought it was an example, not ONLY. She was obviously under pressure and not performing well under pressure. I was so shocked at her attitude, tone, and actions. She made sure to give me eye contact from a lane over and it was scary. My kids were scared and asking me what did I do wrong. You should be helping people. With everything going on right now, we need compassion not rudeness. LEANNE. Anthem Az Daisy Mtn location. Unacceptable. email onlynocall read more