I've picked up 3 prescriptions in the past 3 months and they have screwed up Every. Single. Time…read more 1st time - only filled 1 of the 2 prescriptions. The one they didn't fill? The painkiller my husband was supposed to take immediately after having a tooth extracted. Then they claimed they couldn't find the prescription so I had to call the dentist and get it resubmitted (I know for certain they had both). It took 5 hours to get the second one filled. I handed them our insurance card and they didn't apply insurance so that was a whole other deal that took 15" to pickup. Now I'm here for a prescription that I forgot to pickup 2 weeks ago. I got an automated call reminding me to pickup so here I am over an hour later still waiting on it. They can't find it, had to make a new one. Said will be 15", 45" later I'm still here. Handed insurance card when I attempted to pickup. Still didn't apply it so again they didn't apply. multiple lines and a 15" checkout process. 10/10 do NOT recommend. The prices are higher, the service stinks. Avoid at all costs. If I don't live above it I would never go back.

Don't go here for vaccinations. I showed up 5 minutes early for an appointment, was told to wait…read more15-20 minutes, which I've never had to do before at any other CVS location for past 4 shots. After waiting 20 minutes, of course, no one came to see me.

Pretty average Walgreens. The staff is friendly but not always the most efficient. At times they'll…read moreonly have one person ringing out an entire line of customers out. What I do appreciate is their inventory. They have a lot of items other stores Don't have.

I came here with a fever from the Reston inova go urgent care ... it's been an hour since they…read morecalled in my prescription, I waited in the pharmacy line 20 min with 5 people behind the counter only one on register to be told they don't have my prescription. They forced me to get paperwork from my car to prove it: I had to go to the back of the line and called the doctor to say they didn't have it and she then told me to wait and I'm like ok so you do have it? I have a fever this pharmacy sucks. Never coming here again. Sitting in their waiting area when this should be ready I have influenza a and should not be forced to breath on people

This CVS has the worst pharmacy staff. They are unfriendly and rude, and there always seems to be…read morean issue with prescriptions when you go to pick them up. The employees often talk down to customers as well. If you can, choose another place to get your medication. This location was the closest for me, but I've had enough. I won't be going back.

Where do you go when you are in a pinch? That was me, when I forgot birthday candles and my card…read more Then, the light bulb went on. I knew there was a CVS about 5 minutes away. This store has a strange layout. It is on a diagonal, but very long. I asked where the cards were and I was directed to the back. They did have a nice selection of cards. But, I will say the prices were high. Then, I asked about candles. They only had fancy gold candles. So, I bought them too. I was happy to get what I needed. Service was great. So, if you are in Reston, I would definitely give them a try. Sorry, but I gave the card and forgot to take a picture. Oops.

I like the service and Steven is extremely helpful and will answer any question. He answers the…read morephone and doesn't sound rushed.

Super helpful staff. We didn't buy anything here but they help us identify where we could find what…read morewe needed from another local pharmacy.

This was one of the worst pharmacy experiences, particularly for elderly and ill patients. The…read morestaff appeared disorganized and unprofessional, and the service felt chaotic and unmanageable. There were issues with long lines being skipped and medication handling errors, which is concerning. This location clearly needs proper training and better management, or more qualified staff to ensure safe and respectful patient care.

I called for a 2025 pharmacy expense report several weeks ago; they told me they would mail it. It…read morenever arrived. So I called again last week and was told (again) that they would mail it. It is now Thursday of THIS week (so the old excuse of blaming the Post Office for the slow mail doesn't fly). We STILL have not received the expense report. We just need a dollar amount, so it's not like they're violating any HIPAA laws by divulging it to me. Why is this pharmacy so incompetent?

The pharmacy staff is excellent--efficient & friendly. They fill orders quickly and accurately.read more

There is a particular bright white pill that just works magic for me! Is plentiful here as far as I…read moreknow! Not for everyone I've found, but nevertheless! Probably don't want to smoke a complete stranger's cigarettes either! Clean, happy people, pleasant, good smelling, interesting products!

Unbelievably Fast and Easy online purchase of iPad Mini A17 Pro (2024) for same price as Apple,…read moreAmazon and Best Buy without the hassle! I received notification the iPad was ready for pickup well within the 2 hour window and found the pick-up to be fast and efficient. The iPad was charged, all parts present and in pristine condition. Honestly, I was surprised when Google's AI suggested this device could be located nearby at Target Reston. Still - I tried Apple, Amazon and Best Buy first - because I think of them as more reliable (?). What a waste of time - Apple's website said there was availability but I needed to go in or call first to purchase. Amazon had too many confusing listings and days to wait for delivery. Best Buy no stock nearby. Two days later I am still feeling so grateful and amazed at the smooth purchase I felt I needed to write a review of a job well-done.

Came here to return some baby clothes I got from another Target. There wasn't a line at all for the…read morereturns which is abnormal to me but a pleasant surprise. The store was clean and very organized. It had more options than my home Target. No complaints at all just loses a star for Target's stance on DEI and getting rid of its initiatives.

This family-owned pharmacy has been in business since 1965 and I hope it never changes!…read more Unlike big box stores where it takes FOREVER to get to a live person to ask a question, Rexall answers on the first or second ring. The pharmacists are easy to chat with, cheerful, and knowledgable. When you pick up your meds, they place it in a red striped, old-timey bag that is absolutely precious. When you walk around the store you will notice vintage signage, old-school apothecary tools, and even products on the shelves that I have not seen since I was a kid (I'm looking at you goody barrettes). This looks like the type of place where a child would grab a nickel and bike to the corner store for a can of soda pop. What a hidden gem!

This is an amazing place. Been going to Vienna Rexall for years. The pharmacy has always tried to…read morehelp me with any situation. It isn't like your big pharmacies. They are small and so glad they are still in our community. I will always support them.

Update: I left this pharmacy after my last review and switched to a different one, and the…read moredifference was incredible. The Centreville CVS pharmacy was awful; their phone number did not work -- any time I tried to call, I was on hold endlessly with no one on the other end to respond. To this day I don't know if anyone ever even answered the phone there. The people lost track of my medications twice. Once they informed me that my medication was not yet ready but I could pick them up at a certain date. Then when I went on that date, they told me I was too late and it had been ready the first time I went. Specifically, the time when I *did* go and they told me it wasn't ready yet. Someone was lying, but when I tried to find out what had happened, they tried to change the subject and imply that I'd done something wrong. One woman demanded to know if I was misusing my own prescription medication. They tried to put me on the defensive but when I ignored them and continued to ask what was going on on their end, they finally said that they had no idea and it was unreasonable for me to keep asking because they didn't have any record of their mistakes. Then they said they'd refill my medication and would call me when it was ready for pickup, some time in the next two weeks. They offered absolutely no guarantee or reassurance that the same problem wouldn't happen again, nor did they apologize or even acknowledge that anyone had done anything wrong. I was entirely fed up and told them I was changing pharmacies. The pharmacy I'm currently at has never had this problem. They fill medications at reasonable times, leave a voice message whenever they call, only call once and not three times in a row with no explanation, and answer the phone when I call them. They've also never lied to me about my medications or completely lost track of any of them. This all sounds like a pretty basic standard, but apparently some pharmacies are incapable of meeting it! Overall I'd give the Centreville pharmacy 0 stars if I could; 1 is too many.

Rude personal on night shift on Monday. They didn't want to…read moreassist me at register. Complained because I was using extra bucks/cupones. Wednesday morning very very nice personal friendly and greeting.

I called before to check on cakes and Brian was great to speak to. When I arrived, he was super…read morehelpful and quick. HT is huge and great assortment and well in stock.

I live near this store and it was one of the pluses on my decision to lease nearby but the staff…read morefollow me around the store like Im a criminal. I hardly purchase here because of it. The lady stood behind me as I withdrew cash and then stood behind me touching my produce to check it as I checked out. Exhausting dont go here if you're brown.