The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

I did a lot of research before finding a contractor to help us with our Master Bathroom remodel. I…read morehad a mediocre experience with our upstairs bathroom remodel and wanted to do it right this time. I saw Daniel and his company, TruBlue of Allen, got great reviews everywhere I looked so I reached out. He agreed to meet me the next day and came and always had a smile on his face and a "can-do" attitude. He showed confidence and I could tell he has done this many times. We agreed on his very reasonable estimate and the project began! I wanted to completely remove our existing shower and tub and make the tub are our new shower and the previous shower would become a an area for storage. He showed up to help me get tile and we got a great mix of tiles for our bathroom and we couldn't be happier! Fernando helped with all the tiling and a separate group of guys helped with the finishings and drywalls. Daniel's plumber is fantastic and you can tell that all these workers pay attention to detail and have worked in nice homes and do great work. This was so different than my previous experience which was mediocre. As the project finished, we were just so happy and I don't think you could get a better result in the very reasonable price range that Daniel offers. Nothing but great things to say about our experience. As with all things, stay in communication and make sure you are talking to the day-to-day workers as well as Daniel. They will bring your vision to life! Please see my photos from the beginning to end. Thanks so much to Daniel and his team!

I needed some help with a few things around the house and the whole process was so easy and…read morestraightforward. The professional arrived on time, was very polite, and handled the tasks without any fuss. It's a great feeling to finally have those small repairs out of the way with such a smooth experience.

The most significant section of my home is my kitchen, and I was very upset when we experienced…read moresome water damage because I keep my daily routine in order in my kitchen. The crew was highly professional and worked fast to restore everything to normal. It is so nice to have a working and comfortable kitchen back without all the mess.

Overall negative experience with our bathroom renovation due to poor safety, workmanship, and…read moreproject management. Examples: a chandelier over the tub was mounted to a plastic box sitting directly on ceiling drywall with the cable unsecured along the attic floor; several items required rework, including a custom vanity with an off-center sink cabinet, unlevel countertops, and visibly slanted shelves; the plumbing work had multiple problems and the plumber and his sister were fired. Ther are many, many other things I could mention. The project took over eight months instead of the four promised, with work gaps of days and sometimes weeks. I met with the PM three times to create a timeline, but they fell behind every time. The only reason he gave was schedule conflicts with other jobs. One positive: Guillermo and Jose were responsive and fully guaranteed their work. They made sure I was satisfied with the end product before ending the project.

I highly recommend Rob Vassallo with branded roofing he went above and beyond to deliver…read moreexceptional service from filing the claim to ensuring that we were getting the best deal highest quality delivered on time , Rob really is your go to guy, he really does care. we were truly blessed to have his help after this last hail storm. #brandedroofing

My mothers roof was badly damaged in a hail storm. She is elderly and I was terrified someone would…read moretake advantage of her. HOWEVER, this company did a fantastic job! I would 100% recommend them to anyone. They got started right away. They were honest, fair, hard working, and they know their business. They took great care with the property and didn't leave a mess behind. The owner is a very caring and compassionate person, which matters to me as much as the work they do! The whole crew was friendly & respectful. It's nice to know there are still companies out there with integrity and hometown values!!

Everyone quoted me below $800 for simple sofa raiser, they started quote starting $3500…read more Just throwing random numbers.

What an amazing experience with Adam and The Perfect Cabinet. We moved in to our home and there was…read morea niche next to the fireplace that needed a built in cabinet! Adam came out promptly, designed the project., and kept communicating with me about costs and the time frame. He accommodated all our wishes about the many surround sound and stereo cords we wanted to hide. The beautiful, solid wood cabinets and shelves were ready quickly and an amazing couple came to install them. They worked on the installation hours until every little detail was perfection. I highly recommend Adam when you want The Oerfect Cabinets

Scott did a great job fixing my doors! One door had shifted from foundation issues and wouldn't…read morelatch properly, and two others had handles installed backward. He is communicative, friendly, priced incredibly well AND was on time. I'll absolutely hire him again for my flooring this spring. So nice to finally have a go‑to handyman!

If you're looking for someone honest, skilled, and easy to work with, this is your guy. I'm beyond…read moresatisfied and will be calling Scott again for future projects. Highly, highly recommended. From the moment I reached out, communication was top-notch. He was prompt, professional, and asked the right questions to understand the issue before even arriving. He showed up right on time (a walked me through what he saw, and clearly explained the best options for repair. I had some pretty bad water damage under my kitchen sink and was honestly dreading the process of getting it fixed, but Scott made the process so easy. There was more damage than I originally thought. He calmly assessed the situation, laid out a detailed game plan, and handled it like a pro. He even sourced materials on the fly and kept me updated every step of the way. On top of that, he's super friendly, respectful of your space, and really takes pride in his work. The attention to detail was amazing. Place looked great when he wrapped up, nice and neat. The wife was very pleased. Hire Scott and relax as he is that someone to fix it.

Elite Handyman & Remodeling in Lakewood provided a great overall experience. Communication was…read moreclear from the start, and the scope of work was explained in detail. The job was completed on time with solid workmanship and attention to quality.

TLDR: Not trustworthy. I do NOT recommend using this company. Save yourself the hassle and time and…read morefind a different company. 0/10 customer service from Emmanuel the owner & Jesse F. Photos of text threads included so that Emmanuel (Owner) cannot claim that I'm being untruthful. I was given a quote by Jesse F. to have my kitchen cabinets rehung due to them pulling away from the walls. I had 5 cabinets that needed to be rehung. It appeared to me that in the contract they had misquoted me. It stated that they were only going to rehang one of the cabinets. This concerned me, so I reached out to confirm that this was a typo and that they would address all the cabinets that needed attention as I had originally explained to them. I got a response at noon the following day which was simply an updated contract with a price increase because "they miscounted originally and did not review all of the photos and messages I sent". The incorrect line item (1) cabinet was not changed either. The only change in the whole contract was the price. The job size increased 20% from what they claim to have originally quoted me, however, the price of the overall job increased by 40%. I asked where this number came from and how they calculated job totals and I did not get any good answers. From my perspective, it appears that they decided to increase the price of the overall job due to me asking a question about the typo on the first contract. And on top of that, they increased it by a markedly higher percentage. Emmanuel the owner is claiming that I did not submit photos of all areas needing repair (this is false and I have the records to prove it). I also recorded the phone call I made with Jesse F. where he admitted that this was an in house error between himself and the estimator. I would love to believe that was the case, but the line items did not change. Only the price went up. Emmanuel the owner did not help at all once I explained the situation. What he did do was offer this job on an hourly rate, which likely would have cost EVEN MORE money. I personally am a self employed contractor. If I ever gave someone the wrong price (especially if it's only off by $200), I would personally eat that $200 as a business owner to keep my customers happy and also in the hopes of repeat or word of mouth business. Overall this was a very bad experience. Poor customer service. Poor business management. Save yourself the hassle and choose a different company.

Had some guys over to handle the new flooring in the hallway. They just showed up, got straight to…read morethe job, and didn't leave a mountain of dust behind when they finished. The floors look solid and the price was exactly what we talked about upfront.

I used Jay to install a new kitchen sink and gas stovetop…read more Although the project got started later than I wanted, Jay was always responsive when asking for updates. He provided guidance on which appliances to buy and measurements, even finding a model that worked for my kitchen. He was kind and helpful throughout the whole process. And the installation (and clean up) was executed well.

When hiring a contractor, I have a criteria: good communication/expectation setting, honesty,…read morefairness in price, efficiency, and ownership/quality of the work. As a homeowner, it's been surprisingly hard to find contractors that meet my criteria, but Innovations Touch met them all! Although I have larger projects planned in mind, I hired them for some smaller projects to see how they'd do, especially after hearing horror stories of larger renovation projects being handled poorly. My townhouse was built in 1981 and needed some repairs. Innovations Touch installed a custom guard rail at the attic hatch, installed some new window screens, fixed the catwalk in the attic, did some window siding and wall repairs and completed some behind-the-walls plumbing work. During the whole process, they set expectations well, did a great, detailed job of the work, exceeded my expectations, was fair in price relative to the quality of the work and expediency, and even cleared up a slight miscommunication we had very professionally with no ego or attitude. I was very impressed. Given they literally met all of my criteria, I trust them completely now and it feels good to have an "I know a contractor guy" for renovations for myself and others now. I'm still building my "rolodex" for home repairs, renovations, and HVAC, but glad I'm taking one big one off my list.

I had a great experience working with Allan at. He was very professional, communicated clearly, and…read moremade sure everything was completed exactly how I wanted. The quality of work and attention to detail exceeded my expectations. Allan was reliable, easy to work with, and truly cared about delivering great results. I would definitely recommend him to anyone looking for dependable service and a great overall experience.

Yeah...not a 5-star experience…read more We had them remodel two bathrooms in one of our homes. The remodels themselves are fine, minus incomplete work and the window they broke (more below). However, their communication is AWFUL. You are just a transaction to them. Of course, they are there and willing to listen before the work starts while they sell you something. But scheduling and install communication was non-existent or one-way on their terms. The contractors (sub-contractors?) showed up when they wanted. When they had questions about choices they asked our tenants instead of contacting us directly, despite us making it very clear we were the decision makers. They told us they would come back to install the final corner shelf that was missing or forgotten (don't know the story because communication). They even tried having our tenants sign off on the work even though it wasn't completed. Above all, what upsets me most is that they broke one of our bathroom windows. The contractor tried to sidestep it and blameshift by making statements about not having before pictures to compare and know if it was broken prior. He said he would "call his boss" and they would call us back, but WE have had to call THEM multiple times only to be told "someone" would call us back eventually to get it sorted out. Three weeks went by and our tenants had to weather the 2026 severe winter storm with a broken window. They collected their final payment and I don't expect to hear back from them at this point (though they may be hearing my credit card company about reversing that payment soon). If you're looking for a contractor who has a shred of integrity, ownership, and trustworthiness then keep looking.

Our first remodel job so we were nervous. Five Star made it so easy for us to choose a style and…read moreplan. They assigned us Noah who was super nice and courteous, clean and did a great job. Job was finished ahead of schedule. Overall very satisfied with using them for my bathroom. Attached photo of the job before and after. Our bathroom floor was cracked and bathtub didn't work. Now we have a new floor and bathtub. WE JUST NEED PAINT. That is a different upcoming job so please ignore the colors. Thank you again Five Star!