I would strongly caution anyone considering this business especially if you care about your…read morevehicle. I brought my brand new car (which had under 500 miles on it) in for PPF and tint, expecting professional, high-quality work. What I got instead was careless workmanship, reckless handling of my vehicle, and shockingly unprofessional behavior. First, the biggest red flag: while my car was in their possession, I received app alerts showing it was being driven over 80 mph with hard braking. This was not a short test drive this was my vehicle being driven aggressively between their South Elgin and Elk Grove locations. There is absolutely no excuse for treating a customer's brand new car like that. As for the work itself, the quality was unacceptable: * PPF was supposed to be wrapped under edges -- it wasn't * Film was misaligned and poorly installed * Dirt and debris trapped under the film * Visible bubbles throughout * Noticeable lines in the film * Tail light tint already peeling * Tint not properly tucked around the tail lights This is basic-level installation failure across the board. To make matters worse, when we returned to address these issues with a representative from the dealership I purchsed my car through present (they recommend this company) it became clear the business is under new ownership. The new owner, who appears inexperienced, responded to legitimate concerns with anger and aggression instead of accountability. The interaction was completely unprofessional and only made the situation worse. The dealership representative who accompanied me was so disturbed by both the quality of work and the owner's behavior that they have decided to pull all of their business from this company. That alone should tell you everything you need to know. This was not just a bad experience it was a complete failure in workmanship, customer care, and professionalism. I would not trust this business with any vehicle, let alone a new one.

Angel went far and beyond to service me. He met me early morning before his scheduled operating…read morehours so I can drop off my truck. totalh satisfied with the tint job and well recommended for future work.

Tiny looks amazing. Wife's car is going in next week. Great prices and great shop. Also dude was…read moresuper quick on getting me in. Great guy.

I called the owner trying to get tints and just straight hung up on me, very unprofessional.read more

Can't believe I have never reviewed them, after coming here so much. I only trust them with my…read moretint. They are friendly and very affordable. Highly recommend them for tint.

They did an amazing job quickly and at an affordable price. I'm embarrassed to admit it, but my car…read morehadn't been detailed in the past six years. Over time, it had collected dog and cat hair, drive-thru food crumbs, and drink spills. I was hesitant and skeptical that my car could be cleaned so well, but when I got it back, it was thoroughly cleaned and smelled amazing. Thank you for such an amazing job!

Update: I just came…read moreacross an update from someone named Tim, who's supposedly the owner of Automotive Aesthetics. Funny, because I never dealt with anyone named Tim. I only spoke with Klaudia (the owner), who mentioned she was renting a space inside Pearl Auto Spa at 3049 W. Irving Park. Here's the kicker: Tim claimed, "When we first spoke, I pointed out specific scratches, paint chips, rust, and damaged body panels that would require bodywork, and you acknowledged that." In reality, it was the complete opposite--I was the one who brought up all the issues with my car, which is the whole reason I went there in the first place! Klaudia only responded to me when I wrote my review and even complained about being exhausted, and had the nerve to complain about the review. Now she's relocated to Skokie--can't say I'm surprised. Always on the run...

Umbra did my tinting for three cars previously and my parents smart car. I set a Saturday…read moreappointment for a new car in May 2025. I never payed close attention to the appointment text. The day of week and date of month didn't match. When I arrived on the Saturday morning the owner showed me I was set for a different Saturday. Without any hesitation he got all four guys in the shop to start working immediately to get the job done in front of others. He knew I was a hour drive away from home. I barely had time to walk to Starbucks and back before they were completed with a perfect job. I thank them for caring and doing the best work.

Today was my first visit in 10 years. I'm Super happy with the work…read more I took my brand new Tesla Model X in for window tints. During the initial consultation, the guy let me know that they also do partial/full wraps. I was happy to learn that. I'll certainly be giving them my business for that. Regarding my tints, Umbre isn't the cheapest but they aren't the most expensive either. They do great work. I only did the front windows, as the other windows are factory-tinted. They told me it's cost $250 for the mid-grade service. They only charge for the quality of the tint, not the level of tint. They offer a lifetime warranty on all services. And they under-promised and over-delivered, as I got out 40 minutes sooner than expected. I highly recommend this business.

Ruben and Victor were both extremely helpful. I had a cut in my old tire and while they didn't have…read morethe replacement I needed, they put on my spare for nothing! amazing guys.

I'm a disabled veteran who purchased a full set of 20-inch rims and tires from Chihuahua Tire &…read moreRims - Elgin, and within just two months, the rims are already dented and damaged. I take pride in my vehicle and don't drive recklessly, so there is no excuse for this kind of wear and tear in such a short time. These rims are clearly cheap and poorly made. As a customer -- and more importantly, as someone who served this country -- I expected honesty and quality from a local business. Instead, I feel taken advantage of. I trusted this shop with my hard-earned money, and what I got in return was overpriced, low-quality products that didn't even last 60 days. I strongly urge others to think twice before spending their money here. If this is how they treat veterans, I can only imagine how they treat the average customer. I won't be coming back.