I have been coming here for a little over a year, i absolutely love the staff. Yuly has been my go…read moreto girl!!! her attention to detail is amazing and she's always showing me cool ideas for my next set. she is easy to talk to and works well with her clients. Call and ask for Yuly! she's the best!!!!!!!!

I have been getting my nails done for 20 yrs , have tried absolutely everywhere in the area, John…read moredid an absolute amazing job the business is clean ,classy and great customer service highly recommend.

Amazing Services, If your going to get your finger nails done Def go see sunny in particular. I…read moregot the extentions and gel polish and oh my gosh they are so beautiful and look like the photo. The photo with the ring was my inspo pic and the other one is what i got !!!

I've gotten a pedicure here done a few times last minute when all other salons are busy. They don't…read moreuse a plastic liner in the tub. The most recent time I went the tub was dirty!! Then the lady doing my pedicure cut my toe nail too short and started filing it and it hurt so bad lol it hurt again when she put alcohol on it to clean the nail. The pedicure was 20 min which is the shortest I've ever gotten anywhere. She also didn't wear gloves and the tools were dirty and I saw her wash the tools and rinse off the lotion bottle in the tub Safe to say I won't be back.

I'll be returning because you did a great job with your color choice and the design. Although I…read morechanged my design a few times, you did well adapting to me. I know I'm quite the challenge. Thanks Tina

I have been going to Autumn Nails for about 2 years after finding that they are wonderful . I was…read moreback and forth with multiple places with no satisfaction . In fact I know that my nail tech is a perfectionist so my time is longer with herLOL (Linda) Also Tommy not to mention Kenny . I urge you to give them a try

Great service and very friendly staff. Clean and pleasant salon with professional services. Always…read morehappy with my results!

Me my mother and my husband went in around 1230 and instantly got seen. They were friendly helped…read moreus get the best pedicures for what we wanted!! They were amazing, and their massages were to die for! I highly recommend this place and they have a punch card system to get money off you're 11th visit. Believe you me, I'm gonna get my discount.

Truly enjoyed my experience the consistency and quality is all there ! Tried the new lava pedicure…read moreservice the scent was so amazing . I truly absolutely love how experienced my nail tech is there . It's true talent they remember your style and name ! It's clean comfortable and up on the latest trends ! Voted Ct Best

Great salon, very nice staff , cute athstetic, looks fancy and is very good at creating beautiful…read moreexperience def pedicures are the way to go .

My mom and I just got back from a wonderful weekend at the spa celebrating her birthday. We stayed…read moreone night at the Inn, enjoyed massages and the spa facilities, and ate at both Kensington's restaurant and the pub (in our white bathrobes mostly, ha!). We also did the afternoon tea, which was absolutely lovely and a good value. Our hotel room was clean, comfy, modern, and spacious. The spa facilities were also extremely clean and well kept, with the ladies locker room stocked with everything you could ever need. Every staff person we dealt with from the hotel to the restaurants to the spa was friendly and helpful. We really enjoyed the hot tub/sauna/steam room area.. yes, it was crowded a few times but I noticed that crowds in both the pool and hot tub areas tended to clear quickly and several times I had both to myself! I especially appreciated the thoughtful little touches everywhere, like cold washcloths available for post-sauna cooldowns and fresh flowers all over the place. The vibe was extremely relaxed and I appreciated that when staying in the hotel you get full use of the spa facilities even on check-out day. We had breakfast and lunch at Kensington's and also had the afternoon tea. Everything was delicious!! Good cocktails too. I wished the indoor pool had been larger to better accommodate busy times, and the spa treatments are definitely on the pricey side, but those are about the only two criticisms I can come up with about this place! We are hoping to make it an annual tradition!

Update: I usually come once a year for a special treat around my birthday, but I haven't been for a…read morewhile. We finally came back today to use my gift cards and sadly, our whole spa experience wasn't the 5 star of yesteryear... Firstly, this is what went right: Yes, it's still very pretty and the staff are terrific as always. The spa itself is just lovely New England charm. We were greeted well and given our itinerary. We went to our respective locker rooms for comfy robes and slippers. I had a nice swim before our massages. We both loved our massage therapists, mine was Kisbel, hubby's was Alexis. All good there! Secondly, what went wrong? We were saddened to see that the fun activities that were always included are either MIA entirely like the wine tasting, or are being up-charged tremendously like the formerly complimentary tea and scones! Really?! Bummer!! Also, when I booked online, I saw that my go-to all-inclusive personal day package is no longer offered. No decent pick two services like a massage & pedicure with included lunch plus fitness class to round out your spa day. After our massages, we chilled out in the relaxation room, no reading materials provided anymore, but they still do have loungers and comfy blankets. As there was nothing else of interest included to do anymore, we made a reservation for dinner out with plenty of time after we check out. Not a bad experience up to this point, just slightly disappointing to be wanting to leave so much earlier than in the past. Now here's where things went terribly awry---the operator of the check out process "Anashelly" could NOT process my gift cards! It was $300 in gift cards, leaving a balance of $97.30, a hefty total of $397.30 for only two 50 minute massages. Finally she phoned a higher up and explained the system wasn't working correctly. MUCH time passed and the line is now out the door behind me! Worse than that, we will miss our special dinner and I'm also so embarrassed! Finally I say we are leaving and we can handle it later over the phone. I paid $397.30 and I left a ball of stress after looking forward to this for over a year. I have come here with friends & family for almost 27 years now, but I will decidedly NOT BE RETURNING. PS Adding insult to injury, they also stopped sending me my usual birthday coupon years ago. Having to report all this?? Spa at Norwich Inn you break my spa loving heart!

Unfortunately, I would not recommend Perfect 10 Nails. The lady was very pleasant but the service…read morein comparison with other nail salons was inferior. Very unkept and disheveled environment. The atmosphere was not of a soothing spa nature more of a salon experience. No air dryers and I question the sanitation for items that need to be sterilized. Over all I DO NOT SUGGEST! I would not put any stars but then you'd not see my constructive criticism!

This place was recommended to me by a friend. I could tell I was going to be getting quality work…read moredone because I had to wait 2.5 weeks for the next available appointment. I was not disappointed!!! Multiple places have seen reference pics of what I wanted and couldn't come close, but Khoa and Susan nailed it. I sent my friends pics of my nails and they thought it was a insta pic I stole!! Haha The salon was clean and professional, I got exactly what I asked for. With just one visit down, I will be a loyal customer to Perfect 10.

This is one of the most rude and horrible nail salons in Norwich. I don't recommend coming here AT…read moreALL . Just go to Dynasty Nails down the street. They're way nicer and have much better quality ! L.A nails messed up my nails and didn't even have the decency to fix it at the table . They fixed it at the ghetto & loud drying machine IN THE AIR

Been there two times now and been in love with the results!! They do exactly what you ask for, and…read morethe shape is always exact to what you ask for. Both times I went it was a reasonable price.