Almond shaped gel full set French/solid combo with flower detail, two colors…read more This was my first time at Mermaid Nails. I had heard good things via Facebook friends. I called that morning and got an appointment same day. I had a screenshot of what I wanted. I started off with Christine, who prepped my nails and then switched to Michael, who brought my picture to life. ( I didn't mind the switch, I had booked last minute and was just happy that they were able to accommodate me). My nails were pricey, just over $70 after a 20% tip. I must've got hit with some "extras", but I didn't ask beforehand what it would cost, so not going to ding them for that! Here I am three weeks out, no lifting or chipping. Not quite as shiney as day one, but they held up incredibly well! I definitely enjoyed the massage and the place was well kept. I'll definitely be back, but plan to ask prices beforehand this time. The first two pictures are the day I got them done and the last two are today (3 weeks out).

Went here for my wedding nails and they chipped in 2 days. They were so nice when I went back and…read morethey fixed it for free, but it chipped again the next day. Maybe it would've been different if it was just solid color instead of french manicure? Just wanted others to know.

I have been a client of American Nails almost since their opening twenty plus years ago. I love…read morethis family run business especially being able to watch their family grow up. John and Lynn are wonderful people. They employ the newest advances in nail care and keep their client's wants and needs in mind. I highly recommend this business. Come in and experience American Nail's vibe.

Lynn and John are nail masters! I get powder dip nails. The…read more"dip" nail: they don't dip your finger in the powder (ewwww - how many nails get dipped in same powder!) as other salons do. They dip a brush in acetone, then dip the brush in the powder and meticulously paint it on your nail resulting in a thin, clean, even layer. I've never seen dip nails done this way other than their salon. Their artistic, creative designs are top notch.

My friend and i have been looking for a good salon to go to that wouldn't jack up our nails…read more This was the third place we stopped at. Reservations are the only way to get in to most all salons now. I got a basic pedicure and manicure. My friend got gel nails with flower art. I was soo happy The lady that did my pedicure didn't cut me! Not my hands or my feet!!! First time in years!!! Salon is located in a small shopping center in Gales Ferry. Plenty of parking! Friendly, gentle and courteous staff. Massage chairs work great too!!! Wifi available too.

First time here, a couple just took over this salon about a week ago and they were so kind and…read morewelcoming! I would give this place 10 stars if it was an option. Took half the time as any other salon!

This was the fourth place I was stopping at, was visiting Connecticut for a Marc…read moreAnthony concert and needed some Emergency nail care!! This place was welcoming from the moment I walked in the door. Amazing job with my nails. I totally recommend it.

Over charged me. Maia was my lovely nail tech. I asked how much my service would be before the…read morestart of my appointment and at the checkout was charged an additional $14, from a male employee behind the reception desk. I will not be returning.

This is my first time here and my boyfriend's very first mani/pedi…read more They were so personable and warm, I felt as if I was visiting a family member. They made my man feel super comfortable as a first timer... well, the drinks bill made I am sure helped-ha! I am so grateful and cannot wait to go back!!!

If I could give 0 starts I would. This is how I left the salon…read more I have never experienced such bad customer service becs of the fact that I said my fingers were hurting and I wanted her to stop. The person who was doing my nails was so rough and seemed like she didn't know what she was doing. She cut my skin so many times and my cuticles started to bleed. SHE NEVER EVEN APOLOGIZED. After I told her to stop Becs my fingers were hurting so bad from all the cuts she gave me, I told her I just wanted her to take it off. She then called over the owner I assum and she asked me if I ever got my nails done before and I said yes but I haven't gotten it done for around 8 months since I've moved to Connecticut and I've NEVER had my hands hurt like this to the point where I'm SHAKING. She goes on to say I'm just very tender handed and that they've been doing this for over 10 years and they also stated that they've cut their clients before some people can handle it and some people can't. (NOTE IF YOU WORK FOR OVER 10 YEARS DOING NAILS AND YOU STILL CUT YOUR CLIENTS, YOU SHOULDNT BE DOING NAILS PERIOD!) I asked if I can come back next time with someone I previously wanted to go to becs I liked her work but then THAT GIRL states she works just the same and she might cut me too so at that point I wanted to just get out. They kept saying things under their breath about me in Spanish as well and I told the girl just leave it I'll fix it myself and walked out. As I walked out they made a smart ass remark and said have a good weekend knowing damn well I was crying becs of how mean they were. Bunch of bullies who treated me like I've never done my nails before. I've worked at a nail salon for a year and THIS HAS NEVER HAPPENED TO A CLIENT BEFORE. DEFINITELY DO NOT RECOMMEND THIS PLACE AT ALL!!

Whenever I am there on a Monday morning, they are cleaning every nail polish bottle. Take them off…read morethe shelves, clean and put back. You have to wash your hands when you enter So clean My nails are amazing and last Highly recommend!

Terrible pedicure, rushed, feet not properly cleaned, under nails not cleaned. Polish unevenly…read morepainted. I heard great things about Tahiti , but it surely wasn't my experience.

First visit. Both manicure and pedicure were perfect. Kind, professional and friendly staff. Will…read moredefinitely be retu Second visit. Gel color. Even better than the first.

I visited this salon expecting a French pedicure, but it was a complete disappointment. The…read moretechnician barely finished the job and left it unfinished after 45 minutes. The pedicure looked exactly like what I had come in with, and when I asked the technician to fix it, it still looked sloppy and thick. I asked again to fit it, but the technician still couldn't do it properly. From the beginning, I felt rushed and didn't receive the service I deserved. The technician said I didn't have to pay because I wasn't happy with the service and then started to threaten to call the police because I wasn't going to pay for unfinished service. She started yelling at me for expressing my dissatisfaction, which was completely unacceptable. Question is Why should I have to pay when the technician said I didn't have to. The customer service at this salon is terrible. They lack the ability to handle situations and provide helpful assistance to their customers. I strongly advise against visiting this salon.

I have had many positive experiences here. Everyone is very friendly and always welcoming. Their…read moreattention to detail is what keeps bringing me back. I am very happy with the services they provide and will continue to a their client.

I requested a French gel pedicure in the shape square. they were very nice when first coming in I…read morewas greeted. I cant remember her name but she's the one that seems to speak English the best. That's who did my pedicure. maybe she's the owner I'm not sure. But the moment she asked me if I was getting spa treatment added and I declined her whole mood changed. And that should've been the first red flag but because I came here before I didn't really think anything of it. my pedicure was rushed And I mean rushed the quickest pedicure I've ever had lol. Like 30 minutes and even then I feel like I'm being generous. a lady next to me who got gel French as well with NO spa treatment, we were seated at the same time, started at the same time and I was done before her. My pinky toe was cut extremely short to where it looked like a had no toe nail and just my skin was painted. At first glance the pedicure looked okay. But two hours after I left the buisness I go home and the gel was peeling clean off my toes. All I did after the pedicure was pick up groceries and my children. I've been getting gel French pedicures for the past 15 years and never experienced this anywhere. there was gel in the cracks of my toenail that were peeling and cracking and I knew if I peeled it all the gel on my toes would come off with it. And after that I really examined my pedicure. By my cuticle on my big toe wasn't even painted 3/4 of my toe was done and I didn't even think that was possible. my toenails were round instead of square and were different shapes and uneven . I gave the lady a $15 tip on top of paying $70 for a pedicure ONLY. Because as I said I've been here before and received good service. I called the establishment and the woman who answered that I'm pretty sure was the one who did it just said sorry and hung up . No type of resolution, no offer to fix it, NOTHING. just took my money . If I were anybody I would pick a different establishment for a spa mani pedi treatment and I am moving forward. I DONT EVER RECOMMEND COMING HERE TO ANYONE. I literally peeled it off and had to except I got jipped $100. After reading other reviews a lot of other customers experienced similar things as me as well recently.