I visited this salon with my two daughters for pedicures a few months ago. I called and made an…read moreappt for us and they said no problem. When we arrived we noticed they were very busy and we had to sit and wait about 15-20 minutes after our appt time, which was frustrating. They then started on my feet and then my oldest daughter's. My youngest daughter had to wait for about 20 more minutes before they started working on her. It is frustrating to make an appt and then have staggered services. They were out of two colors that I chose. No biggie but kind of annoying after spending time picking out the perfect color....twice. The gals who gave us the pedicures were all very sweet and gave great pedicures, which have lasted a long time. The SMELL OF CHEMICALS IS STRONG IN HERE, so if you are sensitive, this is not the place for you. It doesn't seem like they have very good venitilation and had to open the door a few times, which caused it get a little cold. The prices are a little high. Easy parking.

I went in with a friend to get pedicures of $42 mind you ( that was fine). I had a set of builder…read moregel that I wanted a removal for. One of the guys that worked there said it was $10! I said okay great , my friend heard this. I sat down & the lady that did my removal was rushing. I tried to tell her I wanted a top coat after the removal( I guess that means gel?) Honestly the communication wasn't there. After all, it was 95$??????? I was so shook. The checkout lady tried to explain the prices without a receipt or anything. If you have the funds go there I guess. But I don't recommend at this point.

I love the people who own it and have been going there for years now. They always do great things…read morewith my nails and all of my toes have ingrown nails and they always do a good job keeping that at bay.

We had a great experience here at Butterfly Nail & Spa! We had one gel manicure, one gel pedicure,…read moreand one regular pedicure with Ruby & Wendy. We booked through classpass which can be tricky but they were on top of the appointments and were expecting us. We will definitely be back.

My go to nail service . Come monthly for fill and pedicure. Friendly staff and they do a great…read morejob on services. Would highly recommend.

I'm only giving 2 starts because the service at the time was great…read more Gentlemen that did my nails was very nice! Service was pretty good except one nail technician apparently had a number of nail colors that only she can use. So if she's not doing your nails then you can't use them. Inside looks upscale and it's cute. They are on the pricier side in my experience. And they charged me an extra $5 for a broken nail. I had 2 nails break 2 days after I was there and 2 more break a couple of days later. Normally I can go 3 weeks between fills. And I do occasionally have a nail break. But NOT like this. I went beck in to have them fixed and they tried to make me get a complete fill....or PAY $5 A NAIL to have them fixed!! Unless I have some crazy nail emergency.....I won't be back!!!

I'm here every few weeks to get my nails done, but today they made my Fourth of July nail dreams…read morecome true. Love love love!

This is my second time coming to this nail salon. I live in California now but come to visit my…read moresister in Lacey. The technicians were lovely and did a wonderful job. They were so friendly and I laughed a few times with them while I were there. It is a lovely studio and an awesome find and will definitely be back every time I visit.

I love pink and white nails. The staff is super friendly and professional. I've been to a few other…read moreplaces in olympia/ Lacey and was not please with my product or the service. At pink nails the technicians don't spend their conversing with each other. They are clean and professional. They attend to you the customer. The owners are also technicians and they are too sweet. I recommend everyone I know looking for some spa services to pink and white nails.

very quiet towards customers and just get straight to work. not much conversation that flows…read morebetween the workers and the customers, and I am not sure if it is because the language barrier, but I like to get to know who I am working with. I got my dip powder acrylic nails here for quite the price (about $50 to $55) and it was done within a 30-minute timeframe. I am glad that they take walk-ins and the place is very bright white with the lights. so, u really get to see the nails for what they are and could make requests as needed. Quality is good, nonetheless, with the service done onto you whether it be nails, waxing, etc, but I wish there could be a change in how it is done

i love this place ! first nail salon i've had consistently…read moreamazing service by in washington! i get my nails done by cindy consistently but i always bring friends & family with me when i go & the staff that does their nails also does an amazing job! thank you cindy for this amazing set of many i've gotten done by you. my nails always last well over two weeks. perfect shape. always gentle with my hands.

I wanted to follow up on my original review because I recently came across it again. At the time I…read morewrote it, the review was posted immediately after the events occurred, and I was still very upset and shaken by what I had witnessed. To elaborate, I was in the salon during the attempted assassination of President Trump and watched the news coverage unfold in real time. What disturbed me most was hearing employees laughing and making light of the situation. Regardless of anyone's political beliefs, witnessing an attempted assassination of a our president. I found the reactions I heard to be extremely unprofessional and inappropriate in a business setting. On top of that, I had been left waiting for an extended period after my polish was removed, unable to leave because my service was unfinished. The combination of poor customer service and the atmosphere in the salon made for a very unpleasant experience. Now that time has passed, I can look back on the situation more calmly, but my opinion of the experience has not changed. Everyone is entitled to their own political views, but openly laughing about political violence while customers are present was something I found appalling. For that reason, I chose not to return and would not personally recommend this business.

We always enjoy our treatments at Legacy! They have a great staff, reasonable prices and the work,…read moreregardless of what we're having done meets our expectations! Thank you Legacy!

Honestly, the quality of the work is very poor. They left all the cuticles and dead skin around my…read morenails; they didn't push back my cuticles or clean the skin around the nails. My feet were the same -- they left a lot of dead skin around the sides, and the cuticle area around the nails looks terrible. They didn't even paint the nails completely. If I move the skin around, you can see parts of the nail near the back that were not painted. It looks really bad.

didn't get her name but it was the other young woman with the longer hair who did my nails. i…read morecould tell she was in a poor mood when she arrived compared to the other employees. when i was choosing my length for gel x i wanted the longer tips cuz i wanted them a bit shorter & not the medium almond tip. after she cut & filed them (BEFORE) painting them i mentioned i had changed my mind on the length & wanted them just a bit shorter. she then basically YELLED at me for changing my mind ... saying she could've just done the medium ones, grabbed the other medium gel x box & slammed it down.... i think that her comment was very unnecessary & very very rude. ive never had someone snap at me like that over a simple change of heart. it was so awkward to then have to sit there while she did them. i just wanted to leave i felt so uncomfortable & i will not be returning nor recommending this location.

I've been coming here for months and have always had a great experience, which is why this updated…read morereview is so disappointing to write. My most recent visit, I received a set that wasn't up to the usual quality, but honestly, I understand that not every set will be perfect. What really upset me was what happened afterward. Within just 3 days, three of my nails chipped. I reached out by text to see if I could come in that same week to have them fixed. I never received a response back, was just left on "read". I am more disappointed by the lack of communication and customer service than the nails themselves.