Exceptional Service Deserves Recognition - Thank You, Shane!
I had to pause and share my appreciation for Shane at the Roswell Cutco location. His service was nothing short of outstanding.
As a loyal Cutco customer for over a decade, I've always admired the craftsmanship and precision of their knives--they're truly unmatched. After years of collecting individual pieces, I finally decided to complete my block and needed three more items to round it out.
While speaking with a representative at the Costco display, I learned that their knife sets differ from the standard Cutco offerings, and I couldn't order the exact pieces I needed. Thankfully, he pointed me toward the Roswell location. I did.
To my surprise and delight, Shane turned out to be the same incredible associate who helped me years ago at the Buckhead store. Not only did he have all the pieces I was looking for in stock, but he also offered a complimentary item for purchasing three. Although my block only had room for three knives, I had my heart set on the spreader.
Shane went above and beyond. He thoughtfully included the spreader and its sheath in my order--and it arrived the very next day! That level of care and attention is rare and deeply appreciated.
Thanks to Shane, I'm now excited to begin building my Cutco flatware set. His professionalism, generosity, and genuine kindness made this experience truly memorable.
Kudos to Shane--Cutco is lucky to have him! read more