We went to see "Michael" at Cinemark Cut theater in Cypress. The theater was nice, I bought tickets a week in advance and selected our seats at the next to the top row. We also had the seats that vibrated with the music and also had heat. We didn't need the heat of course. Bar and food service was good, we got snacks and drinks to enjoy during the movie. Still full from lunch so mostly drinks. Servers were attentive. There was a button on the chair if you wanted service. The movie was really good. I got nervous when a group of younger kids filed in and proceeded to sit in the very top row behind us. Not nervous about them being kids but they were a lively bunch, from a birthday party. Great idea to have a party at the movies. Bad idea to have it at this kind of movie. Before the movie started, we heard "hee hee" an unhealthy amount of times. We sat through about half the movie and they got restless. Standing up, talking, moving around. I complained (rang the food buzzer) and the worker said someone already complained and the manager has addressed them. They will address them again. I reported it again when I left and got the nicest email today with points to go see another movie. Thank you Michael with Cinemark guest services!! Underpromised and overdelivered. I will give you another chance. You redeemed yourself. I wasn't looking for anything, I just wanted them to address the issue and acknowledge our experience. The tickets were not cheap and we deserved to see the movie in peace. Maybe they should monitor the theaters periodically and proactively try to avoid these situations where others are being disruptive. read more

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DATE NIGHT!! Was so excited to see the Running Man I was there with the proverbial bells on as the wife wanted to watch it as well. --- Insert YAY here!!!--- We purchased our tickets online so walked right in to our seats. Seats...more like the living room furniture I wish I had as they recline fully, are heated, and so big you could take a nap on them. WAKE Up AND WATCH THE MOVIE!!!! Running Man ROCKED BTW...highly recommend. The food...it's a theater...what did you expect? We got the truffle chicken fries which were somewhat edible. I assume the fries were crispy at one point...but soggy, saggy, sad, and cold by the time they reached us. My beer came out promptly. My wife's accompanying glass of wine waited to make a fashionably late appearance 20 minutes later. RUNNING MAN ROCKED!!! Though I do love a theatre experience, I could have had better drinks, better food, and still been just as happy sitting in front of the fireplace wrapped in a blanket and watched it at home on my ridiculously too big TV. Still. Wife was happy to get out of the house having no kids for the night. Tickets were free. Theatre was close. We had a good time overall. Service was pretty prompt. Of course in all the seats available, the 2 gentlemen next to us who ate nothing but chips, burped, and talked throughout the entire movie only exacerbate my love for my quiet couch. No knock on the theatre as they cannot control the mouth breathers that had to sit right next to us in a relatively open theatre...read the room people. Rock solid 4 stars. read more

The Kitchen at CUT! - Cypress - Cinema Near Me - Cypress, Texas

THE DECLINE of a ONCE-GREAT SPOT!!! I've had a love-hate relationship with this place. One visit, the food is hot and delicious; the next, it's cold, mediocre, and disappointing. Unfortunately, my last three visits have been a letdown. First off, the food is extremely overpriced--probably more than it should be. If a business wants to charge absurd prices for comfort food, then it should at least ensure top-quality service and consistently great food. I have no issue paying premium prices, but I expect to get my money's worth. As for my go-to order, I usually get the plain fried wings, which are typically cooked to perfection--crispy, hot, and free of excess fat. Lately, though, they've been serving me cold, undercooked, and soggy wings loaded with fat. It seems like they've switched to a cheaper brand of chicken, and the difference is obvious. Frustrated with the wings, I decided to try something new. I ordered a fried chicken wrap with fries (no salt). The wrap itself was hot and flavorful, but the veggies inside were wilted, limp, and soggy, almost like they had been microwaved. The fries were even worse--stale, cold, and tasting like they'd been fried in old grease. Oddly enough, despite ordering no salt, they had an overwhelmingly salty taste, as if they had been soaked in salt water. My husband and I were equally confused and disappointed. He ordered the Bistro Burger with fries (also no salt) and had the same complaints about the fries--stale, cold, and overly salty. The burger itself was just "meh"--nothing special. The lettuce was wilted, the one tomato on the burger was soggy, and the cheese was hard. Once again, we were served un-fresh ingredients. Adding to the disappointment, the seating experience has also gone downhill. The seats are busted, and most of the seat warmers no longer work. This may not seem like a huge deal, but when you're already frustrated with the food, dealing with broken, uncomfortable seating just adds to the overall dissatisfaction. Sadly, this place has gone downhill. It used to be one of my favorites, with consistently fresh food and a well-maintained atmosphere. Now, the quality, service, and presentation are all over the place. If they're going to keep charging sky-high prices, they need to step up their game. At this point, the only thing worth coming back for is the popcorn and drinks. Next time, we'll eat beforehand and stick to margaritas and popcorn for our movie night. Food Ratings: Plain Fried Chicken Wings - 1/5 (too fatty and cold) Fried Chicken Wrap - 3/5 (soggy veggies) French Fries - 1/5 (stale, cold, overly salty) Bistro Burger - 2/5 (soggy/wilted lettuce) Popcorn with Butter - 4/5 Frozen Margaritas - 4/5 Frozen Jack and Coke - 4/5 Additional Complaints: Busted seats Broken seat warmers/cooler Broken Tray Lights *The perks are not even worth the expensive prices anymore* *If you don't believe me about the food, just take a look at the photos from my past visits compared to now--you'll clearly see the decline in quality. The difference speaks for itself!* read more

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I hadn't realized that Cinemark kitchen and movie theater, so I joined my family to see "The Conjuring" at that location. Although I didn't eat at the kitchen directly, I ordered food from there during the movie. There were about seven of us in our party, and everyone ordered concessions and food. Some of us got wings, pizza, concession popcorn, and seasoned popcorn, along with beverages and milkshakes. The food was really good; the chicken wings were warm, and the pizza was hot and fresh. My partner mentioned that his Oreo milkshake was a 10 out of 10. However, I didn't like that the truffle seasoned popcorn and other seasoned popcorn were served on a smaller tray instead of a larger bag like the regular concession popcorn. Additionally, the seasoned popcorn was overly salty, making it hard for us to finish. I would definitely order everything again but recommend asking for the popcorn seasoning on the side so you can season it to your liking. Overall, I would recommend this location and would be happy to return to this theater and kitchen. read more

We came here for an early movie which was good but other than that I was not impressed. Since it was a Saturday and breakfast time you would think they would have a breakfast menu as other theaters but they do not. The food we ordered was not worth the pricey bill. There are far too many other theaters in the city so I will not be back. read more

Dude... the service was so bad. For a movie theatre that has food and beverage options.. like what's the point. Half of the stuff you order doesn't make it to you, and if you try to reorder or get something else, it's all "closed". Wouldn't recommend for food or drinks. The service just wasn't there at all. read more

Two movies in two days. Went to see Michael and we ordered food right as the movie was about to start. We sat there and noticed everyone else had received food and they ordered after we did. Took us to call a server to ask about our food. All we got was sorry about that. Two days later went to see The Mummy. Same experience. Way to expensive for that kind of service twice and have it arrive cold. Better to eat before you go it seems like. Love having the option to dine while watching a movie but the service was way off point this week read more

Hello all! I had a great time here. The service was great, friendly, and helpful. The food was cool, like eating at a sports bar, I had a very good pizza and I also enjoyed an Old Fashioned mixed drink from the bar all at my seat while watching my movie. Good place to hang out. read more

The Kitchen at CUT! - Cypress - Movie Theater sitting back - Cinema Near Me - Cypress, Texas

The theater itself was good customer service was amazing, the food was delicious I had Korean wings and chipotle garlic fries and an old fashioned. The drink was good but honestly it was the size of a shot very expensive for bar type for our ticket for food and drink was over $70. That was a restaurant bill. Would I return yes I would. read more

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We bought 2 kids pizza and we purchased 2 XL popcorn. The popcorn tasted old and stale. They weren't even warm. So we knew they were old old popcorn. Popcorn also tasted burnt and just disgusting. I've worked in the theaters before and I know that movie theaters use old popcorn sometimes. It's horrible. No one even ate much of it. What a waste !!! I will not ever order anymore popcorn. Something so simple as popping fresh popcorn for consumers is now a thing of the past. The theater tables and seats were wet and seats had trash in it. No one bother to clean it for the next customers. I'm highly disappointed. And I hope that the manager is reading this that you should never serve old popcorn to customers. Do the right thing ALWAYS. All the kids were highly sad and disappointed read more

Save your appetite for a good fresh meal somewhere else. I came to watch FNAF 2 with my family. We ordered the roasted chicken quesadillas with fries, a medium popcorn, a pickle and a side of extra fries. My nephew said the quesadillas were good but we were sad to say that the fries and popcorn weren't really fresh and we came to the theater for the matinee showings. You would think that with the little we ordered and given how early it was in the day that the food would be fresh. I would definitely come back for the movies but maybe not for the food. It's just not worth the price for food that isn't even made fresh. read more

We don't go on date nights that often, but when we do, I find an excuse to watch a movie here at Cut! I love that I can reserve my seats in advance and chow down on some good food whilst I watch a movie. At first, we were skeptical to order food at a movie theater, but let me tell you - they can go toe to toe with some of the pubs and burger joints out here. The theater is always clean and the service always great. Totally enjoy this place! And ooh - it's right next to shops and restaurants that you can make a whole day trip out here if you want. read more

This dine-in movie theater was THE theater experience, one could have claimed this in part thanks to the spectacular hospitality, timeliness of food order arrivals and also as important the film and display quality. Although the latter has improved by technological advancements, our experience had noticably declined in recent years. With staff transitions, we've seen delays in food service, declining in restroom cleanliness, and signs of what appears to be ineffective leadership. Despite requesting a server 30-minutes before the film began, they didn't arrive until 13 minutes into the movie, though they were polite and apologetic. Our food was delivered during the late climax of the film, distracting us from the very reason we came. We rushed to finish eating within the last 10 minutes, trying to not let it go to waste. That said, the servers themselves are clearly doing their best. They were courteous but seemed overwhelmed and stretched-thin. Unfortunately, the leadership present had no comment on the matter, which suggests a lack of engagement with customer concerns. Perhaps new management can bring balance to the workload and restore what once made this theater such a remarkable and enjoyable destination. read more

I drive to cut specifically because T-Mobile Tuesdays gives me $5 anytime tickets ! This movie theatre is beautiful! They took their time to design it ! I love there's plenty of parking. You can choose to watch and eat in the theatre or eat in the restaurant. I like to eat in the theatre . Press a button and the waiter comes very quickly . Prices are average for movie food. Food is good nothing to die for. I had a simple hamburger and fries. Seasoned well just wished there was more fries read more

We came to see the new Bad Boys movie on a Sunday night. It was our first time here and it was a great experience! Nice reclining seats, the food was pretty good, and check in was super fast. **Came tonight (Thursday night) to see a Quiet Place & had a completely opposite experience. Our seats literally stunk, the theatre was dirty / sticky & the bathrooms were a mess. This place is too nice to be that dirty!! We ordered an Icee, Mikes Hot Honey boneless wings & the pretzel sticks. The icee & pretzels were good but the wings were dry and way overcooked. I'm a huge movie buff so this time definitely makes me reconsider going back. read more

Restrooms were FILTHY!!! from when we got there to when we left, reeked of urine, paper everywhere, dirty as hell. Does anyone work to take care of the restrooms?!!!! And it was not only one stall but all on one side of the theatre. read more

We are here a lot! My husband and I! I just had the funniest and realest interaction w Shayla! We always have great service from the bartenders to the wait staff & the food is consistently delicious! It's a must do date night for us to come to cut! read more

While I highly recommend their movie screens and sound!! Their food is subpar at best. Not at any point did I enjoy the food! I got the Hawaiian salad with No chicken and I was told that the dressing came on it...No! Actually it didn't! I didn't taste anything but dry lettuce! My daughter had popcorn and my son had the tenders with fries. The fries felt like they had come straight out of the refrigerator! My husbands food came with fries and his were just as cold. However...he did mention that his grilled chicken wrap was very good. They ended up charging me for two salads and extra everything but the manager took it off. Gladly. While the service was great, there was one guy that came to take our order first and he was rude as hell! I told the manager about it and I think he may have addressed it. . . at least he said he would!! If you visit, I hope you have a better experience than we did bc our first experience was meh. I'll be back though. read more

The Kitchen at CUT! - Cypress - Harleigh near the bar area at the entrance. - Cinema Near Me - Cypress, Texas

I love Cinemark, but this was my first time visiting CUT! Beautiful movie theater with recliner heating/cooling seats. Extremely comfortable and luxurious, it is a full dine in so 1 press of the button and someone caters to what you need. Staff was extremely friendly and helpful, the movie hasn't even started and I love it here. read more

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I went in to watch TOP GUN: MAVERICK and have been wanting to check this place out after passing it up several months ago. It's super nice and love the ambience of this theater. I know, not something you might hear too often but I can see these dine in movie theaters are upping their game! The seats go all the way back! Super comfy. Only downfall is drinks and food are (of course) so overpriced. I know everything is but if you are going to charge customers $10.50-$13 for a marg.. please give a nice glass cup (atleast). Just saying! Even beers are served in plastic cups and overpriced. Other than that pet peeve, this theater is super comfortable. Great for date night. read more

The Kitchen at CUT! - Cypress - Cinema Near Me - Cypress, Texas

The service sucks, both times I ordered a draft beer, the beer was bad, it was soured or something, both times.... maybe it is old maybe they do not clean the serving systems for the beer but it was disgusting..... the first time it happened they apologized and said nobody orders draft Bud Light the second time I did not waste my time telling them and I will never be back, the food is mediocre at very best. The prices of everything here are way more than this place is worth, I hope this place burns down. You guys suck. You really really suck. read more

If you love going to the movies this will be your new favorite place! At Cut you will find good food, hand crafted cocktails, spacious comfortable seating and Chik-fil-A like service. I've been to this theater 4 different times now and I've had a fantastic experience every time. The consistency in service is a stand out for me. I would like to thank everyone at Cut Cypress, TX for the outstanding service. The way everyone works together to get your food and drinks out while not disturbing your movie watching experience is impressive. Let's talk about the food. I went with the chicken tenders. They were pretty good. Nothing fancy but good. The chicken tenders come with fries and your choice of sauce. My husband ordered the Loaded garlic Parmesan fries and OMG!! These were soooo bomb! Fries topped with diced chicken tenders, melted cheddar and Jack cheese, garnished with garlic Parmesan sauce and ranch, shredded Parmesan and green onion. Does it get any better than that??? NOPE!!! My in laws got pizza, it was also very good. You can never go wrong with Pepperoni, sausage and bacon. Lol. I also spotted an elote pizza on the menu. I will definitely try that one next time. Thanks again to everyone at Cut Cypress. I will definitely be back! read more

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I ordered food when I got there and it literally never came until the end of the movie. I think yall should improve customer service bc some us r hungry I don't wanna wait so long for some 2 slice of quesadillas read more

I almost don't want to review this theater because I want to keep it a secret. It's right next to the outlet mall, but somehow it is not super busy. It is so clean and still looks new. The seats are either heated or cooled. They also lean back more than other theater chairs. Pretty comfortable. One note: If you get ranch popcorn, it is very salty. Maybe you can ask for the seasoning on the side so you can add a little or as much as you want . read more

The Kitchen at CUT! - Cypress - Very clean and new theater. - Cinema Near Me - Cypress, Texas

Wonderful experience! The aesthetics are perfection. Food is alright. Great place for a date. Service is superb!! read more

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It's always too hot. The service is slow if there is more than 2 people in the theater. My husband and I both ordered a drink and because we poured it in to one glass the manager had the nerve to interrupt our movie to tell us that was illegal. Last 14 dollar drink I buy. read more

My family has been attending this theatre for years since it opened, staff is always very friendly and quick to serve, and the food is always amazing. I highly recommend this beautiful location. read more

BUILD A BIGGER KITCHEN!!!!!!!! I am currently sitting in a movie that is 3/4 over and STILL HAVE NO POPCORN or our drinks!!!!! This is absolutely ridiculous!!!!!!! The kid says the kitchen is backed up, well BUILD A BIGGER KITCHEN!!!! If I could give zero stars I would!!! read more

Awesome movie experience! No minuses except check your bill, mine was not correct pricing. Now to the pluses which were so many 1. Spacious theaters w/Leveled seating 2. Seat heaters & reclining 3. Excellent food, generous portions, that hot 4. Bar area opens onto patio for fresh air & view 5. Excellent helpful employees 6. Great screens & sound Korean Wings - I had the Korean wings with Rosemary fries they were amazing. Actually restaurant quality & taste. Better than any wing place actually. Top quality cooked perfectly & the sauce was GLAZED & STICKY on the wings not just tossed on them. They were amazing. Sweet with a little kick. Rosemary fries - Good fries, nothing special. The rosemary was not that big of a difference from the taste of a regular fry. Burger with rosemary fries - the burger was good quality. Fresh produce, with soft bun, it will fulfil your burger needs. Great for date movie night but the armrests do not come up if your trying to get close to your date. Otherwise you'll love your experience. read more

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I've been coming to see movies at this location ever since it first opened up, every time I come here I always have an amazing movie experience with the most comfortable seats and amazing audio. The servers here are also incredible always super friendly and always courteous to never get in the way of your movie. Food is also a 10/10 same goes for the cocktails, snacks, etc I will definitely continue to keep coming back! read more

I came to see the Minecraft movie and ordered 3 popcorns, two drinks and a pack of candy all before the movie started. I waited for MORE than 1hr and 45mins to get it and by that time the movie was close to over. I asked multiple times about it and still took forever. I am very unhappy with the lack of communication as well. I am never coming back. read more

Was on this side of town recently to do some shopping and took advantage of the ideal seat availability to watch Top Gun: Maverick with my family. It was busy! I assume for the long awaited release of this movie and that it was opening weekend, so nothing less than to be expected for such a highly anticipated film... 30 years to say the least!!! First - the theater is nice. The seating is ample and soft - my kids immediately took to the seat heaters and got cozy. Fantastic amenity! I personally loved how the seats "sank" and were super plush! The restrooms were clean, the parking was in abundance, even with it being as crowded as it was... The issue came with the food. One - no refills on popcorn. Two - the cost and menu options were just not there, considering it's touted as a "luxury theater." Last - the service was HORRIBLE. We ordered WELL before the movie began and didn't receive anything until nearly halfway through and only after I buzzed the staff for an update. Not to mention, my kids' food came out cold and incorrect. The funny part - they brought out our order again - literally a second version of the order towards the end of the movie! No apology, no correction, nada. Not even a credit towards the mess up they made and still took back the food that was wrong! Overall, not a good first impression - I'd heard some decent remarks regarding the theater and was looking forward to checking it out. I certainly won't make a special trip to catch a movie here, but may consider it again on the off-chance we're in the area and want to see a movie. Even still - I may pass and just wait to get back to my side of town.... read more

The Kitchen at CUT! - Cypress - Cinema Near Me - Cypress, Texas

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I'm so happy this beautiful new movie theatre opened up in Cypress! It's located between the Academy/Marshall's plaza and the outlet mall behind the rooms to go. We bought tickets online, and checked in the booth. The seats were super plush, you can choose cool or warm seats. You can call your server from the button on the front face of the seat near your feet. The food and concessions came out quickly with fresh, buttery popcorn and a bottomless pit of peanut M&M's. There's also a little light on the tray to help you eat your food without disturbing anyone around you. So happy with this place! read more

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Even though we were at the first showing, the theater seats and trays we had were dirty. It looked like the whole theater hadn't been cleaned because we looked at the other seats around us in other rows, and they were dirty, too. My mother had to use the bathroom, and when she came back, she reported that there was old feces stuck on one of the toilets. The only reason this is 2 stars instead of 1 is that the two employees we talked to and who took our order were nice. read more

Me and my husband were excited to try this new theater and here's out thoughts! 1. Service - service was amazing from the beginning to the end. Very welcoming and the staff very engaging. 2. Popcorn & Nachos - the popcorn nachos were great. They have a good selection on their menu. 3. Environment - i love the modern environment.... The style is fun! 4. Cleanliness- this theater was very clean and the seats were clean as well. Its well maintained. read more

Out of all the movie theaters with food service during the movie this has been my favorite but the salt levels were a little high on the rosemary fries and the truffle popcorn. The staff was super helpful with food restrictions and had great recommendations. read more

The Kitchen at CUT! - Cypress - Cinema Near Me - Cypress, Texas

My last visit to cut by Cinemark was for Father's Day. I will never be going back ever again. It took them over an hour to bring a soda. That's absolutely ridiculous. Not only that while watching the movie, the lights got flicked on then off and then on for about 10 minutes till I had to go and find an employee to tell them to tell their manager to turn the lights back off. worst movie experience I have ever had in my entire lifetime 10 out of 10 would never recommend. Here is an absolute waste of your money. I wish I could get mine back. read more

They didn't let us in due to their polices of not having fun. rude and discriminatory policies that has prevented us from our first amendment rights. read more

A nice new theater conveniently located near the 290 Outlets. This was my first movie-going experience since the pandemic and they set the bar pretty high. Seats were spacious and comfortable leather recliners (they have heating/cooling, but mine didn't appear to work). Aisles are large so you don't have to worry about tripping over anyone if you get up mid-movie. Service was friendly and attentive. Prices were very reasonable and the food and drinks were of good quality. We got the classic movie popcorn (how can you not) and a frozen Jack & coke - yum! I saw a different review mention this, it was a bit toasty in the theater...usually you have to worry about being too cold, but not here! read more

The Kitchen at CUT! - Cypress - Cinema Near Me - Cypress, Texas

Biggest complaint is not having Clean restrooms!!!! The restrooms are not your regular style. They are the unisex/family style. Every time we go I avoid the restrooms because they are disgusting. It's a nice theater and has great comfort options to enjoy watching a movie, but the dirty restrooms that are not cleaned up completely kill the vibe. Management needs to do a better job on keeping the restrooms clean at all times. Especially when there's staff standing around, not doing anything and just talking. Seats- very comfortable with temperature control Food- average ... noting special. Pizza is good. read more