Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Bought a 2014 Silverado. Was told everything was working 100%, drove it 50 miles THE SAME DAY I GOT…read moreIT, and the engine randomly redlines and the hood started smoking. Liquid all under the hood, even in the back wheel well. Had to tow it to a nearby garage who confirmed a transmission line bursted. $450 to just get down and diagnose the issue. This could cause damage to my whole transmission. Shah motors refuses to help with anything, saying I bought it as is. Shah motors blamed the issue on me saying it was the way I was driving, even though it was very light, normal driving. They refuse to help with anything repairs. Regardless if they were aware of this issue, they refuse to take any further responsibility or action towards repairs even though this happened after 50 miles of light highway miles. Very disappointing.

My experience with Shah Motors exceeded my expectations. Despite traveling from Dallas to Austin by…read morebus and arriving late for our appointment, Mr. Shah's son, who is also an employee, waited for me and demonstrated exceptional patience and kindness. We took the vehicle for a test drive, and I had it inspected by a mechanic, confirming thers no major problems with the car. The pricing discussion was straightforward, and he offered me a fair deal. The entire process was remarkably efficient, a huge relief after my exhausting bus ride. As I prepared to drive the car back to Dallas, Mr. Shah's son provided a complimentary oil change, showcasing exceptional customer service. I highly recommend Shah Motors for their commitment to honesty, patience, and customer satisfaction. They are also an LGBTQ-friendly business, which is greatly appreciated. I'm thoroughly enjoying my new vehicle. And yes i arrived in Dallas safely and car ran smoothly

Would give negative stars. Sold a car they said was good with no issues but check engine light came…read moreon while driving home from the lot. Repair estimate is 3k more than was spent on the car in the first place! Dealer refused to give money back less than 48 hours after purchase. This was a car for a kid who spent two years, saving up his money and then spent every dime he had to buy this car so he could drive it during his senior year of high school. Bunch of scammers and should be avoided at all cost. Don't trust the other reviews, they're put there by the owner.

I was in the market to purchase a vehicle and I went to Ron.at M1 motors. He made the entire…read moreprocess seamless and smooth. From the loan application to the scheduled payments. Ron was. Courteous and professional fully explaining to me how the buying process works. I would recommend anyone in the market for an automobile, to go see Ron at M1 motors.

NV Auto Texas is a first-class, first-rate operation for used car sales and repair. they are honest…read moreand reliable and excellent used cars for exceptionally fair prices. If you find any fault, they are happy to fix it. Oljas Kossen, Sales Manager, is extremely accommodating. I recently bought a Mazda from them. After reading the carfax report I noticed the spark plugs had never been replaced and asked Oljas if he could replace them and he said yes. He drove from Pflugerville to Oak Hill to help me out. He is a gem and I highly rate him. I hope they continue to grow with their business model of honesty and first-rate customer service.

From the owner: NV Auto Texas is a trusted used car dealership located in Pflugerville, Texas, serving the greater…read moreAustin area. We specialize in reliable, affordable vehicles and provide a simple, transparent buying experience. Our inventory includes a wide selection of sedans, SUVs, and trucks that are carefully inspected and ready for the road. Whether you’re looking for a budget-friendly first car or a dependable daily driver, our team is here to help you find the right vehicle. At NV Auto Texas, we focus on honest service, fair pricing, and helping every customer drive away happy. Conveniently located in Pflugerville, just minutes from Austin.

This was my first time working with CarMax. I wanted to sell my 2020 low-mileage Hyundai Kona,…read morebecause the dealership where I was buying my new car was unlikely to be interested. The selling process is pretty simple if you do the bulk of the work online ahead of time. It starts with a self-appraisal of your vehicle, which generates an offer that may be adjusted when the car is brought in. If you like your offer, you must bring the car in within 7 days. I was reasonably pleased with my offer, which suggested they thought the car should sell easily for more than they paid for it. If you decide to sell your car within that 7-day timeframe, gather your title and registration documents and submit these along with proof that you're the owner(s). Each owner must submit copies of both sides of their driver's licenses and take a selfie. If everything required is submitted online, an approval is given and you can set up an appointment to come in. We did this on a Saturday, and while the place was busy our transaction was completed in about an hour. Still, I'd suggest you choose a weekday (if possible) to visit. I can't evaluate the buying side of things, but the selection of vehicles at this location is phenomenal, with many flavors of each model. I'm guessing that you will pay more for this convenience, but it might be well worth it.

Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

Very dishonest and cars are in bad shape for the prices. 2 days after driving our car the engine…read morelight came on. Mechanics said the car was shit. aAll tires had been previously patched multiple times. When it rains our car leaks from a couple of spots. We needed knew rims since the actual rims were deteriorating (completely brittle and pieces falling off when pushed on) which the tire shop said we could actually sue do to the extreme severity of the safety issue which could not be known unless tires were removed which he said all car sales should go through an inspection like so. The car need over $8000 in safety and mechanical issues. We've spent $2000 so far

Yes my name is Emmitt Brock I went into San Fernando Motors to purchase a vehicle last year in June…read moreor July I purchased a vehicle which was unusable because of transmission I took a vehicle back they tried to put me in another vehicle which had a bad engine in it and I asked for my money back and they would not return my money it's been since last year I've been going back and forth trying to get my money back at no success so I'm just writing this review to let the consumers know do not go to San Fernando Motors to purchase a vehicle they are unscrupulous they don't have good business character they are very dishonest and they're just out to steal your money I report them to the Better Business Bureau and you should look at that Better Business Bureau before you purchase any vehicle from San Fernando Motors the money that I spent there was in between 4500 2 $5,000 and I still haven't recovered my money please be careful

Daniel from CARS4UTX has a great policy: HONESTY…read more If you are looking for a used vehicle that possesses the right conditions for long-term ownership, and is fairly priced in the market of used car-sales, then I recommend working with CARS4UTX, Daniel, and his crew. He is a straightforward dealer, and will not highball you or lowball you- causing you to pay for something you are not getting, or conversely to not pay for something that you will be paying for later. That is how a used car should be sold. I absolutely suggest releasing all the fears that your research for a vehicle cannot subdue, and trust that if you choose to work with CARS4UTX, you are dealing with someone of integrity who will work with you calmly and honestly the whole way through. I am thankful to have met Daniel, and to have been able to do business with him. He is a good soul in my book.

Warning - Lemons Sold Here!…read more This is a repost. Somehow my post was taken down. This is what happend to me at this dealer. I purchased a car from this dealership for my son, who was heading off to college. The Cars4uTX sticker is still on the back of what is now a broken car. At the time, it seemed like a great deal--low mileage (61,000), no accidents, everything looked clean. But after just 6,000 easy highway miles, the transmission completely failed. In my opinion, the chances that the dealer didn't know the car was on the verge of a major failure are XZERO. Just Google "Nissan transmission problems" or ask any AI platform for an overview. AI Summary on Nissan CVT Transmission: Nissan's CVT (Continuously Variable Transmission) has a well-documented history of issues: premature failure, overheating, whining or shuddering noises, and more. These problems often result in delayed acceleration, power loss, or total failure--sometimes even leading to accidents. Selling the car as-is is an option, but I'd be lucky to get a few thousand dollars for it. Fixing it and then selling it is another possibility--but honestly, unlike a dealer like Cars4UTX, I'd feel guilty passing a car with known transmission issues on to another person or family just looking for reliable transportation. All I can say is this: buyer beware with this dealership. Ask every question. Do your research. Don't expect the dealer to be upfront--they just want to move inventory. This has been a very expensive lesson for us. There are plenty of other dealerships out there. Choose wisely.

Herbie's is the BEST! We've bought several vehicles from Herb, he and Cheryl have gone above and…read morebeyond the call of duty for us! Thanks Herbie!

Herbie is honest about his cars, understanding and upfront about every part of the buying process…read more He wants to make sure you understand what you are signing to a T. He is honest about his cars and while most are rebuilt titles, his team really fixes them up nice as new. I've bought several cars through him from a junker (cash car) to the one I have now and he is always helpful if I need any referalls or any issues. He knows if his cars don't run, you can't work, you can't pay him, so he makes sure his people are taken care of.

Amazing experience William was very attentive and would recommend for any car needs. Head down to…read moreHonda in Roy frock and give will a visit

Do not take your car here for service or repair! My son took…read morehis 2025 accord hybrid sport with 18k miles in multiple times because the tail light had condensation in it after it rained and he gets a wind noise from a bad door seal. He also had an issue with his Samsung phone syncing up. They made all kinds of excuses and would not take care of any of the issues. We will take both of our Hondas to cedar park Honda from now on.