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Custom Ink

2.6 (436 reviews)
Closed 9:30 am - 7:00 pm
Updated over 3 months ago

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Services - Custom Ink

Clothing printing

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Offset logo, isn't even straight

I've used custom ink over the past decade for about a dozen large orders for military unit shirts and up to the last two orders, they went well. These last two were not only a total waste of time and money, I would equate my last experience to them as being the absolute worst commercial transaction I have ever made, period. - "live person" chat...dont bother, its AI and helps with nothing - customer service is just a call center, you will never speak to the same person twice. They don't read notes so you have to explain every detail to each one, and still get multiple emails about the same problems that were supposedly resolved...of which there were many before the shirts were even delivered - Out of 110 shirts, literally 2 size small shirts were unable to have the logo fit, so instead of dealing with these two individually (or just allowing us to cancel the 2 small shirts), they switched all 110 to a digital print which is essentially a sticker slapped on the shirt. - After all that every single t-shirt showed up with the front logo being nowhere near the proof and wrapping into the armpit. Not a single one of the 100+ shirts was checked for quality assurance even though that is supposedly a step listed in their process. Every one had to be replaced, which added two more weeks to the already month long process.

6 Nicks is not the name of my bowling team.

The help staff is great, the chat and email folks are lovely. Very quick and responsive. Unfortunately the shirts are terrible. First batch of 9 bowling shirts were cheap iron on stickers and the names of my team were all in the wrong place. 2nd batch, the names were in the right place, but I got 6 "Nick"s. Still working on the 3rd batch. Like my bowling team itself, you just can't win with Custom Ink.

Iron-On.

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6 years ago

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6 years ago

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3 years ago

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6 years ago

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2 years ago

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6 years ago

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3 years ago

The tshirts faded to no color after being washed in cold water, as recommended. Very disappointing.

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7 years ago

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8 years ago

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14 years ago

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4 years ago

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7 years ago

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3 years ago

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7 years ago

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8 years ago

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6 years ago

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3 years ago

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8 years ago

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4 years ago

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10 years ago

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Ask the Community - Custom Ink

How long does 1 shirt orders take to arrive.. Just lettering?

I got my order sent regular shipping within 2 weeks. I also placed a rush order because I miss counted the amount I needed. This came exactly on the day it said it was to be there. Got it in 2 days. Rush was extra. Greatest customer service ever also

I want to create a t-shirt that includes a high resolution image. Would the image be printed in high definition on the shirt?

Unless you are planning to print 6 or more of the same print at once I suggest going some place else. For under 6 shirts they will use digital printing which will lose a lot of the quality of the print over a Screen Print which is done when they do… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Custom Ink

I called to get help designing and ordering what I needed -- a rush order for a one-off shirt with a custom design.

Mentioned in 7 reviews

Read more highlights

Custom Ink - custommerchandise - Updated July 2026

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