I will never use this business again. It was expensive and she didn't follow my instructions. And…read moreshe actually told me to find a professional seamstress for my needs. I needed a pair of jean shorts shortened by adding a cuff and tucking in/hiding the original hem. She just folded the hem up exposing the original hem which was a thick blue Jean-type hem. Very difficult to describe in writing but I showed her exactly what I needed and the charge was exorbitant. Not a good choice!!!

I had a dress hemmed for a wedding and they did a fabulous job at a reasonable price. Another place…read moreI had been to quoted me almost double for the same alteration.

I am writing this review with so much disappointment and discouragement. I bought two basic sewing…read morevouchers from this business for my granddaughter and I. I bought them in Nov 2025 as a Christmas present to use in the summer of 2026. Drove to the store early in the year 2026 to set up the classes and there was another business there, I had no idea she had shut down her business in Pflugerville. I either Text or called her, she told me at that time she closed her store but I could drive to Georgetown or Austin to take classes. I explained that was too far, the dates and especially the times wasn't good because of traffic. Louise stated she would refund my money in June, she never reached out to me, so I text her in July, she then gave a list of excuses why she couldn't refund the money. This was my attempt to spent my money with a local black business owner. seems the joke was on me. we talking about over $200.00, not $20 bucks! People be careful when purchasing services from this company. so disappointing. I will definitely think twice when trying to spend my money with local black businesses. Louise karma will find you until you refund that money.

Excellent customer service and quick turnaround on alterations! Every time I visit The Sewing…read moreStation, I get a warm greeting. It makes for a great experience, and I recommend this business to anyone who needs a tailor.

They were supposed to help, and made it worse. Don't know how she sleeps at night providing service…read morelike this. I came to this local cleaner desperate for help getting a bleed reversed on the bottoms of a two piece heirloom Chinese brocade outfit. I explained the situation and said I would pay upwards of $200 to get it looking better, and explained I just did NOT want it to get worse. I didn't hear anything for a while and although there was a race against time to get my daughter photographed in it, I didn't want to put extra pressure on them. Despite multiple efforts from me, and the workers in the shop to get some kind of update, the owner was incredibly non-responsive. They had the garments and reference imagery for two months without update, and I went to pick it up and they had completely ruined the top. The top wasn't in perfect condition as it had a small localized bleed, but it looks like they did some treatment that definitely made the top worse. The owner said she didn't know what it looked like before and I had a framed reference sitting in her shop for two months. Really just sucks that my one request was for it to not get worse, and it was ok if they couldn't do anything about it. But they failed to communicate or understand their own professional limitations. The entire situation was already heartbreaking and this unprofessional business touching this garment was just the cherry on top.

DO NOT USE THIS PLACE FOR ALTERATIONS!! I was very hesitant…read moreto leave this review, but here we are. Before I explain, let me just say that the women who work here were very welcoming and nice my first time coming in. Their cleaning was also fine, no complaints there. The issue is the sewing. I had a breast reduction earlier this year and brought in two brand new Left on Friday swim tops because they were too big after my surgery. I thought I would save myself the $200 buying new tops and have them taken in a little. There was obviously some sort of communication breakdown between me and the woman who I spoke to, that did my measurements, but even so, the final result is the worst sewing I have ever seen in my life. I could have done a 10x better job myself, but I wanted my things taken to a professional. Their work was not professional at all. It was a total botch job. Both tops were cut down the middle in the back (WHYYY? Not even on an already existing seam, just cut that b*tch right through the middle ‍) and then the two sides were sewn (really terrible, rough, ugly stitches) back together with the ends folding awkwardly inward onto my back, in an itchy and uncomfortable way. In addition to that, she didn't take both sides in equally so now the straps on both tops are asymmetrical! I mean you can see it in the photos. It's inexcusably dreadful. Neither swim top is wearable and I ended up having to buy new ones anyway. When I confronted the woman about it, I asked if she had actually SEEN the work, because I didn't want to assume that she had done it herself, and I told her they look really bad. She seemed a bit uncomfortable and said that yes, she had done the work herself, and when I pulled out the tops and showed her all of the above mentioned things, she got a little bit belligerent with me. Immediately defensive, started raising her voice, denied any wrongdoing, blamed me for all of it because I didn't communicate well enough, etc. I'm not sure how clear you have to be with someone about having a top taken in, but it didn't seem productive to have a yelly argument with the woman in her store, so I just said, "Ok, I'm sorry if I wasn't clear enough", and I chalked it up to a communication breakdown. She then offered to give me a 20% DISCOUNT on the work. I was absolutely baffled by this because not only was I still having to pay her for ruining my swim tops, but I would also need to spend another $200 to buy new ones. Bottom line: do not bring alterations here. They will ruin your clothes. You'll get better results letting a toddler play with your sewing machine.

she altered my wedding dress and it was perfect!! she brought it in and added a bustle & it was…read moresuper affordable!! since then ive brought some more clothes back and she always does great!! 10/10 recommend

Wonderful and friendly service! She altered a prom dress for my daughter and made it fit like a…read moreglove! Highly recommend!

I went in there needing a suit dry cleaned for my father in law to be buried in. I came in too late…read moreto get it back in time, but after explaining my situation and what it was for they gladly put a rush on my cleaning. When I went back to pick up the suit they were incredibly kind and even went as far as to not charge me for the cleaning. As funerals are extremely expensive, it was so nice to have one less thing to pay. I went back to take my husbands suit, thinking this time I had enough time not realizing that they were closed half days on Tuesdays and Thursdays, and again they put a rush on my cleaning no problem!!! Needless to say, they will continue to have my business from here on out. Customer service A++

I've taken my cleaning to Guthrie's as long as I can remember. I highly recommend them. I'm super…read morepicky about my clothes and I have never had a problem in all the years I've taken my clothes to them. Garry Guthrie is very active in the community and always gives back to local sports teams and community events. I love to support long established community businesses, give them a try!

Absolutely horrific experience!! I took a dress to be hemmed for a wedding. When I picked it up the…read morehem was completely uneven and puckered and the underlining was hanging out below the hem on one side. I was charged extra because of the lining. When I asked for a refund, I was told no because the dress was perfect. Thankfully I found someone who knows what they are doing to fix it or the dress would have been ruined. Do not go here for alterations!

Absolutely Terrible Experience - Dishonest and Unprofessional…read more I went to Q Alterations & Cleaners to have three jackets dry cleaned. I was clearly told the total would be $20 for all three. When I came to pick them up, they charged my card $42 -- TWICE. That's $84 for a $20 service. When I brought it to their attention, they did not refund the full amount, and gave me the runaround. Their business practices are shady, deceptive, and completely unprofessional. I trusted them with my items and my money, and they took advantage of that trust. Do not bring your clothes here unless you want to be overcharged, ignored, and scammed. I will never go back, and I suggest everyone stay far away from this place. They don't deserve your business.

I frequently do laundry in this store - they owner is friendly and typically accommodates late…read morerequests or is very upfront in letting us know that it doesn't work if she's busy.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

I brought two pans to Alteration, but she messed up both of them. Despite the poor work, she still…read morecharged me $70.

My boyfriend bought a suit next door and the pants were a little long so we decided to check out…read morethis alterations shop and I'm so glad we did! The owner said she has owned this shop for a long time and I thought her prices were so reasonable. She only charged $15 to hem his pants and told us to come back in a week to pick them up. The pants looked great and this ended up saving us a lot of hassle. Definitely recommend!!