Stephen was very helpful and personable and the service was quick! They are honest and reliable!read more

Beware! Had my rim repaired which came out good but left with a dent at the same location the…read morerepair was done (looks like they pried off the rim with a crowbar tool and dented the body near the rim). Car is basically brand new and I am 100% sure there was no dent when car was dropped off. They said they would help make it right and then told me to file a claim with my insurance. Will never return there as they are not a reputable! The owner is not a good business person so recommend you go elsewhere.

CUSTOMER BEWARE. If you are looking to pay $700 to $1000 more for a car repair, Richie is the man…read morefor you. I asked for a quote for a car repair and explained to him that someone else, insurance, would be paying for this. His response was " well I'll make it a little higher then". Then to get his quote was just a joke. I have posted his quote and the estimate for someone else that I ended up going with. I have been driving this car for 6 months now with no other issues. As Richie told me that it would definitely be more than the quote because he breaks down hinge when he is fixing them. What a guy. Good luck everyone.

This place was great they got my breaks done last minute fast and the car feels so much better!…read moreHighly recommend!

Jim gave very good service at a reasonable price previously. He performed the repair very quickly…read moreafter leaving the car the night before. I am now going back to use his services again.

From the owner: Welcome To Jim's Automotive!…read more We offer over 30 years of automotive service, knowledge, and experience. We pride ourselves on our customer relationships based on honesty & trust to work with our clients to resolve their automotive issues and problems. We are dedicated to providing reliable, dependable, & quality repairs. And, most importantly, keeping our customers informed to make educated decisions in regards to their vehicle's maintenance & repairs. You can always expect a friendly atmosphere, timely repairs, and feel confident in choosing Jim's Automotive Services for your car or truck's maintenance & repairs

Bruce's is awesome I trust no one else but him with my car he is very honest and does only the work…read morethat you need done!

After my husband died, I needed a mechanic to bring my vehicles to be serviced. I asked one of my…read morehusbands friends who is in the car business. He told me that Bruce is as honest as the day is long and he was absolutely correct in his description I have brought my vehicles to Bruce for the past 2.5 years and I am beyond pleased with the service. Bruce is very fair with the billing. I highly recommend Bruce's Auto Service.

I went online to book an oil change appt for 4pm. They called and said they could not take me at 4…read moreand could I come and drop off my car at 12:30 instead. I did. Went back at 4 to pick up my car and they just started on it. Rude but whatever. Then on my way home, my ground effect and something underneath my car flew off on the highway. They did not screw something back properly. Went back in the morning, and the manager Dave told me I hit something on the highway. I DID NOT. After going back and forth with no and him saying it's not their fault. I left, with my damaged car. Call the district manager, left a message and guess what... no call back. I feel if I were a man, I would have atleast received an apology. Instead, I was told I hit something on the highway... Horrible customer service and I will make sure I tell everyone I know to never go there if they value their car.

The absolute worst place to bring your car. They take forever, the parts they use are aftermarket…read moreand they charge for OEM parts. Went in 2 days later after they fixed my car and the issue still was happening and they wouldn't warranty It out or fix It. The mechanics have zero knowledge about cars. They overcharge customers for shitty service. Do not bring your car here at all.

I just came in for a transmission issue and Atallah was incredible. It was supposed to take a week…read moreto get the piece, but he went over the weekend to Rhode Island to pick it up and have it installed three days earlier than expected. Highly recommend Hanover Auto!

Saved my car beautiful service. Quick thank you 80 for saving my car 2023 BMW thank you for…read morereplacing my water pump over the weekend. You are so kind you save me a lot of money thank you. I will be back.

Fred was amazing. He was knowledgeable, professional, and was able to resolve a problem that had…read moreother shops stumped for weeks in just one day. The service was excellent, and the pricing was more than reasonable, especially considering how quickly and effectively the issue was handled. It's hard to find a shop that provides this level of quality, honesty, and value. I highly recommend BJ's Auto Repair and will definitely be going back for future work.

I have mixed feelings about reviewing BJs. People seem to like going there, which is why I gave…read morethem two tries. My issue is that I got an estimate ($400-$600) for brakes (later he told me he meant "per axle" even though he didn't say that), and so I dropped off the car. I then got a call that he had 45 minutes of work into it and it would actually cost $1600. I said yes because his mention of the "45 minutes" made me foresee he was going to charge me a diagnostic fee if I didn't let him complete the work. When I went to pick it up, he said "That will be $1850." He explained that the parts cost more than his mechanical previously told him. He said he did an oil change (that I didn't ask for or want because I pre-paid for routine maintenance at the dealer). After I complained, he reluctantly deducted half the cost of the oil change. I protested because I already paid the dealer for that, and he then took off the rest of the oil change fee, but made me feel bad for asking. He then refused to accept his own $20 coupon because "you already got a deal." And said passively-aggressively: "I wish people knew that these cars are expensive to own." And "I wish people would call the dealer to see that they charge more." Yes, I know they charge more. That is why I came here. He acted like he was losing money, but the rotors, pads, and sensors all come to under $1000 for parts, so even if he stuck to his quote, he would be getting about $650 for labor. Now bad for about three hours of work. I left paying $1710 plus tax, which is $110 more than the quote he gave after taking the car apart and knowing exactly what it needed. So yeah, I feel like I am owed $110 plus tax before all is right in the universe. I am so glad I didn't send my wife in to pay, as she certainly would have just paid the bill without knowing it was wrong.

These guys handle lots of repairs for me and always follow up and keep me posted. Nice…read moretechnologies are in place to show me what is going on with my car and what services are needed and why.

I was interested in a car that was listed, they left me a voicemail Sunday night, I called them…read moreMonday morning and spoke to Steve. I told Steve I'd look everything over and call him back to make a deal. Later, I called and Steve was busy with a customer so his son called me an hour later. I asked him what they want if we close this deal today? He wouldn't budge on the price and told me why. I told him I understand why they're pricing it the way it was but why I thought it wasn't worth the price. He tells me he had over 10 people message them about the car over the weekend. I thought it was funny considering I'm right here trying to make the deal. He asked me out of curiosity, what I would pay to take he car? I gave him my dollar amount under the assumption that some things would be taken care of and he tells me that it should be assumed it was done (over a decade ago) even though there wasn't documentation. Then he tells me he's going to get the car detailed and list it on eBay to try to get more

***** Great Job on a Big BMW engine Job...I required major to be work done on my 2014 BMW X3 at…read more139k miles starting with the infamous N20 engine timing belt replacement and other key maintenance issues including oil filter gaskets, tune up, suspension, serpentine belt, brakes. Berlin's shop was very experienced, carefully reviewed the scope and quoted prior to doing the work so I could prioritize and schedule services accordingly. I am very happy with the work quality, the shop interaction and value is unmatched. I have owned and driven BMWs and Hondas on the south shore for over 30 years and I am grateful for the quality and integrity of this shop!! The owner is professional, experienced and invested in his work and service level and value is far above the level of service at my Honda and BMW dealers where the past few years particularly dealer mis-diagnosing and overselling services is standard, ie last year when I simply needed a new battery from autozone on my Honda CRV the dealer diagnosed a $2,500 bs job which I declined. BMW dealer diagnostic and repair quote was also totally nuts, but that's par for the BMW service course so you need to establish a great independent service shop and Berlins Garage works for both vehicles.

We chose Berlin's Garage after reading the many positive reviews and were hopeful that we had…read morefinally found a mechanic who was honest, reasonably priced, and efficient. Unfortunately, our experience was the complete opposite. Our vehicle was kept at the shop for over a month. While I understand that repairs can sometimes take longer than expected, the communication throughout the process was extremely frustrating. We would often receive a call around 4:00 PM with an update about what was being worked on or what additional repairs were supposedly needed. The conversation would frequently end with us being told that the vehicle was "almost done" and that we would receive another call shortly to come pick it up. The problem is that if you are calling a customer at 4:00 PM and telling them the vehicle is almost ready, what exactly are they supposed to do with that information? We were not given a realistic timeframe for when the work would actually be completed, and it made planning for pickup extremely difficult. We were also told on multiple occasions that the vehicle would be ready on a specific day, such as Tuesday. Tuesday would come, and if we didn't reach out ourselves, we often had no idea what was happening with our vehicle. We shouldn't have to repeatedly chase down updates after being given a promised completion date. There were also times when we would call the shop for an update and receive no answer. We would then wait hours for a call back, often without knowing whether we would hear from anyone that day. This made an already frustrating situation even more difficult, especially when we were trying to plan around not having our vehicle. What was especially disappointing was that we chose this shop because the reviews made it sound like the work was both fast and affordable. Unfortunately, we experienced neither. After having our vehicle for more than a month, the final price was essentially comparable to what we could have paid elsewhere. So, despite the extended wait, we did not feel that we received any meaningful savings for choosing this shop. I completely understand that automotive repairs can be unpredictable and that additional issues can be discovered once a vehicle is being worked on. That's not the issue. The issue is the lack of reliable communication, repeatedly missed expectations regarding completion, and the amount of time our vehicle was kept. Based on our experience, I would not recommend Berlin's Garage. The positive reviews were the reason we chose this mechanic, but unfortunately, our experience did not come close to matching them. Customers deserve realistic timelines, proactive communication, and transparency throughout the repair process. --------------------------------------- In response to the business comment: We're simply sharing our experience and speaking our truth, not trying to blame anyone for anything. However, we believe clear communication and realistic timelines are important when dealing with someone's vehicle. We are appreciative of the information and work done on the vehicle, things were bought to our attention that we didn't know needed to be fixed. The last thing we would want is to be stranded or something major happening that could've been avoided. However, in addition to the issues we already mentioned, the truck now does not sound like a 5.7 HEMI should. The day we picked it up, we also had to go purchase Freon, and we discovered that bolts were missing. We also had to take the battery out to reset the stereo. We also want to clarify the timeline. We dropped the truck off on August 2nd, which was a day the shop was not open, and we picked it up on Friday, September 11th. That is over a month. In addition, the owner wasnt even present the day we picked it up, it was a relative of the owner. During the process, you clearly told us that you had to stop working on our truck to work on other vehicles that had been there before ours. We understand that mechanics have other customers, but if you're already booked up, it's important to communicate that upfront rather than give expectations that can't realistically be met. In our opinion, taking on more work than you can reasonably handle only leads to frustration for everyone involved. We also want to clarify that our vehicle was NOT purchased through Facebook Marketplace. It was purchased from an actual dealership. We initially reached out to you through Facebook Marketplace, which is likely where the confusion came from. We're not posting this review to attack anyone. We're sharing our experience so others can make their own informed decision. Based on our experience with the communication, timeline, and issues we encountered with the truck, we would not recommend this mechanic.

The team at Capeaway is Responsive knowledgeable and helpful. Services delivered as agreedread more

If I could give zero stars I would. The driver was a great…read moreguy but every other aspect of doing business with Capeway was brutal. They robbed me ($270 for a 4 mile tow) and the woman on the phone took 20 minutes worth of information (literally 20 minutes) even had me send her a pin from Google Maps but apparently told the driver nothing. I got four texts telling me how close the driver was and they were all lies. I didn't know anything until the driver called to tell me how far away he was. This was a terrible experience. NEVER use this company.