CUSTOMER BEWARE. If you are looking to pay $700 to $1000 more for a car repair, Richie is the man…read morefor you. I asked for a quote for a car repair and explained to him that someone else, insurance, would be paying for this. His response was " well I'll make it a little higher then". Then to get his quote was just a joke. I have posted his quote and the estimate for someone else that I ended up going with. I have been driving this car for 6 months now with no other issues. As Richie told me that it would definitely be more than the quote because he breaks down hinge when he is fixing them. What a guy. Good luck everyone.

The BEST mechanic experience i have had. He took his time to explain everything to me so i could…read moreunderstand, and he went as far as too video my engine and SHOW me what the issues were. I was very impressed. He also went and picked up a piece for my car so he could have it done same day. HIGHLY recommend and i will absolutely be back!

Ok so I'm always very skeptical about mechanics. I've turned a wrench or two in my day and have…read morebeen screwed by mechanics more than once. So when a friend asked me to drop her car off at Bruce's a few years ago my immediate thought was - i wonder how they're gonna screw her over. The next day I dropped off the car - I was greeted just inside the door by a gentleman and was thrown off by his polite demeanor. Again, I was thinking, nice front man. When I went back to pick up the car, same guy, just as polite - and the bill ..... totally reasonable ! So since then I've been using Bruce's for all of my auto repairs - every single time I've gone in - no matter who's at the desk - they're always polite and I have always felt as if they bill very conservatively. Bottom line - if you're not using Bruce's, you're missing out. I wrote this because sometimes a simple thanks isn't enough - I believe in telling everyone about great service, Bruce has clearly set a high standard for his business, his employees, and his reputation. Because of that he has a customer for life.

Bruce's is awesome I trust no one else but him with my car he is very honest and does only the work…read morethat you need done!

Such a great experience! The staff is amazing and hilarious. Made sitting waiting for an oil change…read moreenjoyable! Paul, David, and especially Julie were fantastic!

I went online to book an oil change appt for 4pm. They called and said they could not take me at 4…read moreand could I come and drop off my car at 12:30 instead. I did. Went back at 4 to pick up my car and they just started on it. Rude but whatever. Then on my way home, my ground effect and something underneath my car flew off on the highway. They did not screw something back properly. Went back in the morning, and the manager Dave told me I hit something on the highway. I DID NOT. After going back and forth with no and him saying it's not their fault. I left, with my damaged car. Call the district manager, left a message and guess what... no call back. I feel if I were a man, I would have atleast received an apology. Instead, I was told I hit something on the highway... Horrible customer service and I will make sure I tell everyone I know to never go there if they value their car.

I just came in for a transmission issue and Atallah was incredible. It was supposed to take a week…read moreto get the piece, but he went over the weekend to Rhode Island to pick it up and have it installed three days earlier than expected. Highly recommend Hanover Auto!

Saved my car beautiful service. Quick thank you 80 for saving my car 2023 BMW thank you for…read morereplacing my water pump over the weekend. You are so kind you save me a lot of money thank you. I will be back.

Fred was amazing. He was knowledgeable, professional, and was able to resolve a problem that had…read moreother shops stumped for weeks in just one day. The service was excellent, and the pricing was more than reasonable, especially considering how quickly and effectively the issue was handled. It's hard to find a shop that provides this level of quality, honesty, and value. I highly recommend BJ's Auto Repair and will definitely be going back for future work.

My wife brought her car in here to get her brakes done. They called back and said it was gonna be…read more$1400 to "fix" and replace my pads, rotors and brake calipers. Something tingles in my mind, so I bring it to my favorite Route 18 auto body in Abington ( after I get charged $75 to take it back.). $350, new pads and rotors only needed on 2 tires and they said the calipers don't need to be replaced, just cleaned. I think this place is trying to take advantage of the not poor town it's located in. Easily convinced my wife to never return.

Update: despite the response given, I did not receive a single update on the status of my car…read more Clicking the link days later still said it was taken in for inspection and nothing else. Nothing was discussed with me and I did not receive a report about what was "wrong" with my tires replaced in 2022 and brakes replaced in 2023. I also don't appreciate a link for details about my particular service appointment being posted on a global forum for anyone to read, especially while not receiving them myself until my complaint. In addition, in the hour you had my car with no updates to me, the tires were not rotated or pressure checked, as I'd been meaning to do that myself - had the information front and center on my dash to remind myself. The pressure in all were still not equal and were in the same place they were upon dropping off. Fluids were not topped off as I had to fill my empty wiper fluid less than a week after my service. I would have loved the service you promised, but no communication and half the service not done in double the time estimated is why I gave this review.

These guys handle lots of repairs for me and always follow up and keep me posted. Nice…read moretechnologies are in place to show me what is going on with my car and what services are needed and why.

Excellent service. Got me in spur of the moment, figured out both issues and fixed them quickly…read moreand for a very reasonable price. Would be hard pressed to find a more reliable, quality and honest mechanic.

***** Great Job on a Big BMW engine Job...I required major to be work done on my 2014 BMW X3 at…read more139k miles starting with the infamous N20 engine timing belt replacement and other key maintenance issues including oil filter gaskets, tune up, suspension, serpentine belt, brakes. Berlin's shop was very experienced, carefully reviewed the scope and quoted prior to doing the work so I could prioritize and schedule services accordingly. I am very happy with the work quality, the shop interaction and value is unmatched. I have owned and driven BMWs and Hondas on the south shore for over 30 years and I am grateful for the quality and integrity of this shop!! The owner is professional, experienced and invested in his work and service level and value is far above the level of service at my Honda and BMW dealers where the past few years particularly dealer mis-diagnosing and overselling services is standard, ie last year when I simply needed a new battery from autozone on my Honda CRV the dealer diagnosed a $2,500 bs job which I declined. BMW dealer diagnostic and repair quote was also totally nuts, but that's par for the BMW service course so you need to establish a great independent service shop and Berlins Garage works for both vehicles.