Stephen was very helpful and personable and the service was quick! They are honest and reliable!read more

Beware! Had my rim repaired which came out good but left with a dent at the same location the…read morerepair was done (looks like they pried off the rim with a crowbar tool and dented the body near the rim). Car is basically brand new and I am 100% sure there was no dent when car was dropped off. They said they would help make it right and then told me to file a claim with my insurance. Will never return there as they are not a reputable! The owner is not a good business person so recommend you go elsewhere.

CUSTOMER BEWARE. If you are looking to pay $700 to $1000 more for a car repair, Richie is the man…read morefor you. I asked for a quote for a car repair and explained to him that someone else, insurance, would be paying for this. His response was " well I'll make it a little higher then". Then to get his quote was just a joke. I have posted his quote and the estimate for someone else that I ended up going with. I have been driving this car for 6 months now with no other issues. As Richie told me that it would definitely be more than the quote because he breaks down hinge when he is fixing them. What a guy. Good luck everyone.

The BEST mechanic experience i have had. He took his time to explain everything to me so i could…read moreunderstand, and he went as far as too video my engine and SHOW me what the issues were. I was very impressed. He also went and picked up a piece for my car so he could have it done same day. HIGHLY recommend and i will absolutely be back!

Honest as day is long. Recommended by every car dealer or parts store in the area. Have been…read moregoing there for decades.

Bruce's is awesome I trust no one else but him with my car he is very honest and does only the work…read morethat you need done!

Such a great experience! The staff is amazing and hilarious. Made sitting waiting for an oil change…read moreenjoyable! Paul, David, and especially Julie were fantastic!

Brought our car in for an oil change and they took less than 2 hours day of on a Saturday no…read moreappointment. Extremely great service and super clean facility. Also filled up our tires. All in was less than $100. Also recommended things we should look into for the car - HIGHLY RECOMMEND

Saved my car beautiful service. Quick thank you 80 for saving my car 2023 BMW thank you for…read morereplacing my water pump over the weekend. You are so kind you save me a lot of money thank you. I will be back.

Fantastic repair service, fair price, professional demeanor, quick and thorough with a rare…read morehard-working ethic. I'm delighted to say that I was impressed with my first experience at Hanover Auto Service & Sales. I'll definitely go back!

My wife brought her car in here to get her brakes done. They called back and said it was gonna be…read more$1400 to "fix" and replace my pads, rotors and brake calipers. Something tingles in my mind, so I bring it to my favorite Route 18 auto body in Abington ( after I get charged $75 to take it back.). $350, new pads and rotors only needed on 2 tires and they said the calipers don't need to be replaced, just cleaned. I think this place is trying to take advantage of the not poor town it's located in. Easily convinced my wife to never return.

I have mixed feelings about reviewing BJs. People seem to like going there, which is why I gave…read morethem two tries. My issue is that I got an estimate ($400-$600) for brakes (later he told me he meant "per axle" even though he didn't say that), and so I dropped off the car. I then got a call that he had 45 minutes of work into it and it would actually cost $1600. I said yes because his mention of the "45 minutes" made me foresee he was going to charge me a diagnostic fee if I didn't let him complete the work. When I went to pick it up, he said "That will be $1850." He explained that the parts cost more than his mechanical previously told him. He said he did an oil change (that I didn't ask for or want because I pre-paid for routine maintenance at the dealer). After I complained, he reluctantly deducted half the cost of the oil change. I protested because I already paid the dealer for that, and he then took off the rest of the oil change fee, but made me feel bad for asking. He then refused to accept his own $20 coupon because "you already got a deal." And said passively-aggressively: "I wish people knew that these cars are expensive to own." And "I wish people would call the dealer to see that they charge more." Yes, I know they charge more. That is why I came here. He acted like he was losing money, but the rotors, pads, and sensors all come to under $1000 for parts, so even if he stuck to his quote, he would be getting about $650 for labor. Now bad for about three hours of work. I left paying $1710 plus tax, which is $110 more than the quote he gave after taking the car apart and knowing exactly what it needed. So yeah, I feel like I am owed $110 plus tax before all is right in the universe. I am so glad I didn't send my wife in to pay, as she certainly would have just paid the bill without knowing it was wrong.

Update: despite the response given, I did not receive a single update on the status of my car…read more Clicking the link days later still said it was taken in for inspection and nothing else. Nothing was discussed with me and I did not receive a report about what was "wrong" with my tires replaced in 2022 and brakes replaced in 2023. I also don't appreciate a link for details about my particular service appointment being posted on a global forum for anyone to read, especially while not receiving them myself until my complaint. In addition, in the hour you had my car with no updates to me, the tires were not rotated or pressure checked, as I'd been meaning to do that myself - had the information front and center on my dash to remind myself. The pressure in all were still not equal and were in the same place they were upon dropping off. Fluids were not topped off as I had to fill my empty wiper fluid less than a week after my service. I would have loved the service you promised, but no communication and half the service not done in double the time estimated is why I gave this review.

These guys handle lots of repairs for me and always follow up and keep me posted. Nice…read moretechnologies are in place to show me what is going on with my car and what services are needed and why.

Excellent service. Got me in spur of the moment, figured out both issues and fixed them quickly…read moreand for a very reasonable price. Would be hard pressed to find a more reliable, quality and honest mechanic.

***** Great Job on a Big BMW engine Job...I required major to be work done on my 2014 BMW X3 at…read more139k miles starting with the infamous N20 engine timing belt replacement and other key maintenance issues including oil filter gaskets, tune up, suspension, serpentine belt, brakes. Berlin's shop was very experienced, carefully reviewed the scope and quoted prior to doing the work so I could prioritize and schedule services accordingly. I am very happy with the work quality, the shop interaction and value is unmatched. I have owned and driven BMWs and Hondas on the south shore for over 30 years and I am grateful for the quality and integrity of this shop!! The owner is professional, experienced and invested in his work and service level and value is far above the level of service at my Honda and BMW dealers where the past few years particularly dealer mis-diagnosing and overselling services is standard, ie last year when I simply needed a new battery from autozone on my Honda CRV the dealer diagnosed a $2,500 bs job which I declined. BMW dealer diagnostic and repair quote was also totally nuts, but that's par for the BMW service course so you need to establish a great independent service shop and Berlins Garage works for both vehicles.

The team at Capeaway is Responsive knowledgeable and helpful. Services delivered as agreedread more

You can see and hear the family that runs this business is proud of their work. They strive for…read moreexcellence in service, value their customers and work hard to gain respect. For about $40 a year, you can join their club and receive 10% discount on labor, free 4th oil change, free emergency towing (within limits). Friendly and honest, reliable, competent, and reasonably priced.