I traded in one car with two keys and bought a 2025 Chrysler Pacifica that has low miles. The…read moreVehicle had no roof rack and came with only one key fob. They refused to give me a second key on this one year old vehicle. A new key fob from Chrysler cost me 250. for the key and 250 dollars to have it programmed. Even then when the new fob was received I could not attach it to a key chain because the part of the key came without the top portion that connects it to a chain. Chrysler 24 in Brockton on Belmont Street told me that that portion of the part is sold separately for another 50.00. So it will cost me an additional 550. to have a second key!!! Tell Toyota no second key, no sale

My family has bought multiple cars from McGee over the last 30 years. We stopped buying from them…read morebecause they change from a reputable dealer ship to one that played finance games, adding addition unnecessary costs, changing vehicle they have already agreed on for pricing.... Even adding charges when financing.... Every game you are warned to avoid when your do your research!!! You would think with having AI and ChatGPT the dealership would realize the consumers are more educated than ever. Sorry to say nothing has changed!! We will continue to buy somewhere else!

I brought my vehicle to Planet Subaru for a warranty repair, and after being told by Copeland…read moreSubaru in Hyannis that I had to replace my radio (head unit) with an after market brand at my cost. After learning on my own that this part was on an extended warranty as the result of a class action law suit, I brought the car into Planet. They confirmed the problem and the warranty. The parts was ordered and received in a few days. I scheduled an appointment and the repair was done in a few hours; they even gave me a loaner car at no cost. Everybody I dealt with was pleasant and professional. It was a great experience, especially knowing that this repair only cost me time. If something goes wrong with anything you own, Google the issue, it may be covered by the manufacturer.

Recently purchased 2020 wrx sti through Barrett who was helpful and kept the sale straightforward…read moreand simple. Richard in the business department was friendly and was nice and clear through every step as I was financing with them which they did beat my rate. The reason this is a 3 star and almost a 2 honestly not to be dramatic, This car was marked down as sold by me with a down payment on a Saturday and I came back with my trade in the following Thursday to complete the transaction and actually had to sit and wait to give more time for them to detail and then apply the ceramic coating to the car after finalizing paperwork. Just for the car to come out looking no different almost like they sprayed the pressure washer once over before pulling it out. Interior was never given a once over and actually had a lighter on the seats from a technician which isnt a great look. Honestly not the biggest deal except for one thing that drives me up the wall. This car has NEON YELLOW calipers not only did they not even try to clean them I got the car with them completely black lol. Barrett sales was great aswell as Richard nothing really falls on them but whoever is back there servicing or specifically cleaning detailing a car getting sold needs to figure it out or go. Just make sure they clean your car to your expectations maybe you wont care as much as me.

Place is great. John is honest and fair. He gave my twice the amount the dealership quoted for a…read moretrade in, and then gave me a great deal on a Jeep. The Jeep needed the brake pads replaced a month after the sale, and he agreed to do all of the work at cost since it was shortly after the sale of the car. John is a great guy, and has treated me great even after the sale. Highly recommend working with him and his team.

I have purchased several cars from this dealer and always had good luck. The repair shop is much…read moreless than what you would pay at the dealerships as well. I went to Land Rover and wanted to trade in my used Mercedes toward a new Land Rover. The Land Rover dealer offered me $500 for my trade in. I knew that was crap so I went back to Auto, Etc. They gave me $5,000 for my trade toward a newer car.

There is a reason why the same cars have been on the lot for long periods of time... typical car…read moresalesman. go to the dealer next door and at least you will be treated with some decency !

I've bought a couple of cars from Bob and Sam. On the first car, I was concerned about comfort on…read morelong rides. They said take it for the weekend. I did. It was superb. I asked for one thing to be fixed. They did, and I bought it. I had a couple of minor problems much later with it and they took care of the problems even though it was off any warranty. Another car, they found for me. It was a beautiful car. A couple of years later the power window broke. I came by and Bob said, you pay for the part ($75), and I'll have my guy install it. I once asked the Western Auto guy across the street about them. He said - those guys are the best dealers on Route 53. I agree. I have sent many friends there and all have been satisfied. My auto mechanic was the one who sent me there. There is one problem. Once you deal with these guys, you will expect all used car dealers to be like them. Ahh, not so!

I purchased my E3504M Mercedes Benz Wagon in August of 2021 from Mercedes Hanover Mass. I continue…read moreto complete maintenance on my vehicle through the Mercedes Hanover Service Department. The Sales, Service and Parts employees are knowledgeable and answer all questions I have had. This dealership employees outstanding sales, parts and support staff available. I would highly recommend this dealership in new and used vehicles. Sincerely, Kathy O'Keefe 210 Pleasant Street Weymouth MA 02190

I got a flat tire on I495 and was towed to Mercedes of Hanover. they couldn't have been more…read moreaccommodating! Christina and her crew put a new tire on in less than an hour. I highly recommend their services and dealership.

This was my 3rd time working with Danny Gilbrook at Ocean Honda of Hanover and it's always a fun,…read morequick, and efficient experience. Danny and the team made sure I understood everything about the car and my agreement and made sure I was happy with my new vehicle.

I recently bought a car (3 weeks ago) and they were attentive and helpful at first but as soon as…read morethe papers were signed I never heard back. I was texting my sales person about the about mats I had ordered and called the financial department billing etc. No follow up, no response, like they couldn't be bothered. They only care about getting the sale. I love Honda but won't be back to ocean!

Not sure what to say , except the truth. Here goes. Terrence Baker is one of the most honest ,…read morestraight up, no BS stand up people I've ever met. We've now bought three cars through Terrence , And each one was a breeze. No false promises, no sugar coating. Nothing! So all I can say is this ... if you're in the market for new or used, give him a call. He is definitely the guy you want to deal with. (Disclaimer. No I was not compensated for this review). (Disclaimer #2. Their service department is horrible. That is all I'll say about that)

I WOULD NOT RECOMMEND IRA Buick to anyone. I purchased a truck and I was from out of state. They…read moreassured me before leaving from Long Island that all the out of state registration would be completed . Its been three weeks since I purchased truck and I still have no registration and no inspection sticker on the truck , even though they charged me extra to have this done (not to mention a $172 inspection fee on this new vehicle) When I try to talk to the sale manager I get a recording or they transfer me to a sales person. I am not getting cooperation from there side as if they got the sale and now its my problem. I have been pulled over by our local police but luckily let go because I knew him. $50K later Im still taking a chance driving my new truck. Think twice before going to IRA Buick /GMC

If you need a reliable car... get it from Specialty Auto. You will not regret it! I just bought my…read moresecond car from Bob Goodman last week. My first car was a 1996 Volvo 850 which I purchased from Bob in 2005. I got the car with 80k miles on it as a Junior in High School and then drove it for 12 years... I was finally forced to part with the 21 year old Swede this month, but only because it was totaled by a hit and run driver in the middle of the night. Very sad indeed. But, on the bright side, I called Bob and he just happened to have a perfect replacement! I just picked up my new (to me) 2005 Volvo S40 T5. The car runs and looks like new. Bob gave me a great warranty and judging from past experience, I'm sure the car will last me a very very long time. I cannot stress enough how honest and customer oriented everyone is at Specialty Auto. Oh, and they also have Tom there, who is probably the best Volvo mechanic in the world outside of Scandinavia. You too can have a used car buying experience this good. Go see Bob.

Hi Al & I bought a Lincoln town car from Anthony it is absolutely beautiful!!! If you want a…read moreclassic car this is the place too go...I made a mistake on my last review by saying the place was only a 1 star review... It is definitely 5 stars!!! & more!!! Thank Anthony for the beautiful car, we couldn't be happier.. Al & Kim.. from R.I..

I had a great experience buying my 2017 Ford F-150. Charlie (Car Salesman) turned a bad day into a…read moregood one. Very attentive and knew what we were looking for. I had a truck I had bought from a horrible place that gave me issues since day one. I had numerous repairs done at Janelle. Service was top notch. Shaon and Stephanie worked with me on the price so the headaches weren't as bad. I was able to leave that truck behind ! Wooohoo!

The worst service department ever. They don't answer the phone or if they do they hang up on you or…read morethey say they'll call you back and never do. Scheduled a service appointment and it sat for two days before anyone ever looked at it. Never called to say it was ready. Not a nice person in the service department. Will never purchase another vehicle from them again.

Stephen was very helpful and personable and the service was quick! They are honest and reliable!read more

Beware! Had my rim repaired which came out good but left with a dent at the same location the…read morerepair was done (looks like they pried off the rim with a crowbar tool and dented the body near the rim). Car is basically brand new and I am 100% sure there was no dent when car was dropped off. They said they would help make it right and then told me to file a claim with my insurance. Will never return there as they are not a reputable! The owner is not a good business person so recommend you go elsewhere.