Was looking for a used car to replace the wifes totaled Jeep. Started looking near my home in the Pembroke area and was totally turned off by some of the most sleazy and pushy salespeople ever. Went on the web looking at used cars and found a 2009 Nissan Altima at S&E Auto- Walpole Mitsubishi. Then I talked to a great salesperson, Peter, and discovered how car dealers should be . S&E Auto- Walpole Mitsubishi in Walpole. I really can't say enough good things about Peter, andS&E Auto- Walpole Mitsubishi. I've owned 15 or so cars in my lifetime, everything from compacts to sports cars and SUV's, and I saw the car buying process as a necessary evil. S&E Auto- Walpole Mitsubishi doesn't push you. They don't make you waste hours with pointless back-and-forth negotiations. They valued me, I felt, not just as a customer but as a person. The transaction was smooth and respectful; I wasn't pushed to buy any useless add-ons as I have been by every single sales manager up to now ; and the car was delivered as promised when promised. Who knew car buying could be FUN??? Thank you, Peter, and thank you, S&E Auto- Walpole Mitsubishi ! read more

S & E Auto Sales and Service is great. If you own a car that is up in age, the service department is outstanding. I have a car that is a 2009 which was purchased new and is dear to me. The S & E Auto Service repaired my vehicle and the car runs like a new car. The service is exceptional, they are honest and fair and provide an excellent service. I highly recommend their services for any repair needed for a new or older vehicle. read more

I gave my daughter a gift certificate for a car detailing for Christmas last year. She made an appointment with S&E auto in Weymouth and took it in. They said it would be $155 and ready between 4 and 5 PM. Never called us so we had to call them. They said the car was ready and it was really dirty. OK. When she went to pick up the car, they told us it was $225. She asked why it was suddenly 50%+ more and they said "your car was really dirty". She said yeah you're probably right I have two dogs but if you're going to increase someone's price by over 50%, that's worthy of a conversation. She agreed to pay them 200 but not a penny more. They were Jerks. read more

I've needed to contact these guys several times about a vehicle I had purchased there of course I had already rated my car buying experience to be terrible because they removed my floor mats after they sold me the car. of course I wasn't happy leaving but all the paperwork had already been done. Years later and I try to contact them on a gap insurance issue and they don't care about helping me. I find it funny that they have all positive reviews because I'm sure they get the negative ones removed somehow. I absolutely would not recommend this place to anyone. read more

I spent the last few weeks tearing through the internet to figure out how to buy a used car without getting totally fleeced.... or bamboozled in the finance guy's office. The people at Boch were so friggin pushy on the phone alone that I simply couldn't do it. One morning I was surfing the TV stations hard and, lo, I found "Car Time" on channel 283 and watched Eddie sell me on the cars in his lot. He seemed good natured and had some good looking cars on the lot. So I checked out the website and finally went in to look at the car that piqued my interest. Adam took me out for a test drive and was nice, friendly, not pushy. Then again I was pretty much immediately sold on the car upon seeing it... just gorgeous. Jim in finance was helpful, though I ultimately got the best deal possible by calling AAA for a car loan quote. I had a very pleasant experience here buying a car and I would return in the future. The low pressure (real!) was key! read more

Absolutely horrible service experience I went to S&E for the inspection sticker on my wife's Jeep - I've been a customer of S&E for more than 20 years. Although the car was only 2 years old, it failed inspection due to a check engine warning light. I was told that all I needed to do was get the issue resolved, and I could bring the car back and a valid sticker would be provided. My dealer fixed the issue, and two months later I finally brought the car back to S&E to get the valid sticker. I was told, AFTER the work was done, that I now needed to pay them an additional $35 for the new sticker. Apparently, or so I'm now told for the first time, there's a 60 day window on the temp sticker.... Understand, I had run over to get the sticker without even taking my wallet - after all I was told it would be a quick and easy free swap.... After explaining the situation, and what I was told when I had originally brought the car in, the technician (who was really quite understanding) reappeared with the Sales Mgr. from the showroom. To put it bluntly, he was rude, completely condescending, and told me that I had to come up with the money or he would not give me my registration back. Literally - he REFUSED to give me my registration! Sound like theft?!?!? This jerk made me drive his technician back to my house to get payment, and drive him back to the dealership, before he would give me my registration back!!! If that's the type of dealership you want to do business with then have it it... For me, S&S has lost my business. What a crappy experience. read more

I didn't buy any cars from them, I just needed an oil change for my eclipse. I call them up to set up an appointment for Saturday, they said they are busy until 1:30pm but I told them it's too late for me, I can only do 12pm. They said sure and fit me right into schedule. btw, they were super friendly on the phone. I pull up my car into the service area and greeted by a nice gentleman. He opens the door for me! Yea I do appreciate guys who do that for me. Did I told you guys that I was there for an oil change? I asked the guy to do a 27 point check for my car cause I had my eclipse for about 5 years and more than 40k on it, there GOT to be something needed to be change. BTW, I have had a 27 point check done before and they said I don't need anything. I was seated in the lobby area. Probably the most comfortable auto service place I have been to! They have coffee, snack machine, TV (you can change to your favorite channel), a clean bathroom lol. During the 30minutes wait, I greeted by 4 or 5 people! They were super nice. I believe a few of them are sales people just coming in to grab a snack and they say hi and I chatted with 2 of them. You know other dealership will not bother talking to you if you are not there to buy a car? Not this place. So finally my car is done. They rang me out and they say my car looks good! Nothing needed to be change. Are you kidding me? This is the first car dealership/auto place who didn't "recommend" me getting anything. Cause I figured, 5 years/40k+ is the perfect opportunity for them, nope not them. I will go back there again to get an oil change or whatever. Hey! I will probably go there if I needed a car in the future. Great service and not ripping customers off. You can't find a lot of dealership like these now a day. Keep up the good work guys! read more

What an amazing and peaceful experience, I met with a salesman named James and he was so gracious from start to finish! He answered all my questions, was patient and helpful and even gave his phone to my daughter so she could watch cartoons while we finished paperwork. Service was above and beyond! What a great experience read more

Great place, awesome service! As a new Massachusetts resident, it was super helpful to have the owner explain the inspection process and what my vehicle didn't pass emissions, what it would take to correct the problem. I highly recommend this service station. read more

Bottom line: I had a very good experience buying a used car (trade-in) from them. They are true to their advertised "hands-off, no-pressure" sales style. I would come back to buy a car from them. I came into the dealership with a specific car in mind (2006 Volkwagen GTI). From the get go, I liked them because the car that they had in stock was already the lowest listed price for similar car features and mileage. The dealership was a little far away coming from the Cambridge area, but it was well worth the wait. The pre-owned car that they had was meticulously detailed and cleaned inside and out. This dealership is pretty small (2 main salespersons). After I arrived at S&E with my friend, we went straight to the car to begin our detailed inspection. John was always at an arms distance - close enough to answer our questions, yet far enough to allow us to think in peace. The test ride route that they chose took us around local areas as well as the highway that the dealership was on, so we got a chance to experience the GTI's capabilities. It was a fun drive. There was good conversation between the three of us, and I still had a good evaluation of the car. I was ready to buy the car, but like any good buyer I wanted to get a better price for the car and have detailed maintenance records. They didn't have the maintenance records or Carfax, and ended up sending them back to me via email three days after my visit. They also helped me find prices for snow tires too. Arguably, the price negotiation could have gone better on my end, but it went all right. Ultimately, you pay for what you value. My advice to anybody buying from S&E is to understand their bottom line (how much they paid for the car) and see if you can find a reasonable, fair, middle ground between the best price that you can get and the least amount of money that they can make. Beware of the "split the difference" tactic and always have somebody with you. Know what price you want to pay by looking at sites like Edmund's True Market Value and Truecar. You might have more leverage if the car that you have had has been sitting on the lot for a while. They immediately dropped the list price by $500 when they realized that I had another car I was considering. Shop around, but I think the customer service that they provide is certainly worth something. I shopped around at a few other dealers and none were as great as this place. Buyer's warning: Make sure you talk about the full price and not just the list price. This includes any deductible you might make on the lemon law warranty. Also, if you are considering any extra warranty package talk about that with the salesperson before the finance room. Another note: I would have them deliver the car to their other store in Weymouth where they do more of their maintenance records. They do car sticker inspections there. I paid $5 extra for side lights at a local auto shop because I wanted the car faster. The salespeople (Peter and John) are very nice and responsive people. They aren't big d-bags like those people at Quirk Pre-Owned. Once I was ready to drive the car out, John took almost an hour out of his off-day to help me understand the bells and whistles of the car I ended up purchasing. I would definitely buy with them again given the great customer service I received. read more

My family purchased a newly new 2016 Mitsubishi Outlander in May. The vehicle was spotless as expected so I am commenting on the experience in dealing with a used car dealer. When you walk around the lot, the vehicles are top notch low miles, great cars with nearly all the major manufacturers. You walk into the showroom and you feel like you are at a new car dealer and you are treated with the respect you deserve. Professionals treat you as if you are at a high end Gucci or Louis Vitton store. If you ever walked into one of these stores, you would know what I mean. No BS, No Bait and Switch. Just good advice and simple talk. This is second vehicle for my Mom from here and I would be shocked if your experience was not something that you would regret. read more

I never could believe a car buying experience could be so wonderful. Everyone, especially Adam, were super friendly and so easy to deal with. I drove away with my new car completely satisfied with every aspect of S & E Auto/Walpole Mitsubishi. I love my car! I wanted to say to anyone looking to purchase a car to stop by and see for yourself how pleasurable it can be dealing with S & E Auto/Walpole Mitsubishi. read more

*SERVICE REVIEW* Taking your car into a shop where strangers touch the insides of your baby without you being able to see what they're doing is one of the scariest things if you truly love your car. I wanted to take time out and write a positive review because I have been to this service center a couple of times now, one for something very simple and another for diagnosing and fixing a wiring issue for a bulb. The second time I went I had scheduled at least 2 hours to wait on the car and HOPE they would be able to solve the problem. They came into the lobby about 30 minutes after me leaving them with the vehicle, told me they solved the problem, tightened something on my engine (service engine light was off for the first time since I've bought the car (bought car used, not from them) now because of them), and they were charging me less than half of what I was expecting JUST to diagnose it. I just love feeling confident in bringing my car in and I can say that this will be my go to place from now on. It's official :) read more

I did not buy my car here, but I have been bringing my car here for oil changes and diagnostics ever since I discovered it. The people who work here are incredibly nice and helpful. They never try to upsell you and are extremely honest. They also understand that your time is valuable. The amount of time you wait for an oil change is the exact amount of time it takes them. There is barely ever a wait. Their prices are EXTREMELY reasonable, ask about their specials. My only regret is that I didn't know about this dealership/service when I bought my car. If I do decide to buy another Mitsubishi, I will most definitely come to S & E. read more

I don't like to give 5 stars because I feel there is always room for improvement, but these guys are great. I've purchased two cars from them and am in the process of of buying a third and the no pressure style is the reason why I keep going back! They are so nice and will order something for you if they don't have it in stock. Ed and his team are awesome, go check them out. read more

Salesman was a scumbag and promised me free service maintenance to "compete" with another local dealership. 6 months later, when it came time for service, he no longer worked there and the service department had no record of it and told me "the owner would've never agreed to that." Okay, fine. Shame on me for trusting a car salesman. Should have gotten that in writing. The salesman also got me to buy an extended warranty plan and said I'd get back 100% of the purchase price of the plan if I decided to cancel it before it kicked in (60k miles or 5 years). I decided to cancel it after 2 years. I was quoted about $300 less than the price I paid for the plan. Whatever. Then I had to drive to the dealership to sign the form to cancel (no longer live in the area, but whatever). I was given a printout with the amount I'd be receiving for the warranty. After 8 weeks went by, I called the warranty company. They directed me to the dealership. I called the dealership. Finance manager who canceled my warranty was fired. New finance manager had no idea that the dealership owed me a check for the cancellation, but confirmed he'd get t processed. Great. A few days later, check posts, but it's for $50 less than what I was quoted. Apparently there's a $50 "processing fee" that they don't tell you about. My confirmation statement never said anything about a processing fee, nor did the finance manager at time of cancellation (shocker, right?). Also, nobody returns phone calls and voicemail boxes are full. You have to transfer yourself around their auto operator to get to an available voicemail box. Don't get duped like I did. Go somewhere else. These guys are crooks. read more

I just purchased a 2012 Nissan Murano from this dealership. All of the folks that I dealt with were very professional and honest and made the experience pleasurable! Eddie was my salesperson and did not pressure me at all! Derek made the paperwork process quick and easy. They seem to have LOTS of great cars here. I would definitely recommend them to my friends and family (and of course I will buy future cars here as well)! read more

I have been watching online for my dream car - not everyones choice but I was looking for a 2009+ BMW Z4 convertible. I had made a few inquiries online and gotten hassled by dealerships that didn't have what I wanted but were relentless. The email from S&E Auto in response to my internet request was immediate. By the next morning, the emails from Ian were not canned but direct with answers to my questions. While Ian wasn't at the Walpole office, he hooked me up with Adam who was the manager at Walpole location. I arrived post work and later than planned and found Adam ready to let me explore the car when most would have sent me on my way as it was getting late. They had just gotten the car and while they didn't have all of the car details in hand, with Adam's help we figured out what options it had. We took it for a drive and I left convinced this was my car. In the next two days, I was able to take take it to a mechanic (after a deposit) and found out that is was exactly as advertised - a sound car with no dark secrets. I also checked with a BMW dealer who confirmed it had all of it's services. Day 3, I purchased the car - again - no hassle - no pressure. I got to meet Adam's boss and like others have reported, everyone I met was extremely nice, low pressure and knowledgeable. A great experience. I will definitely will return again. thanks!! update - They offered to replace two plastic caps intended to cover screw holes that I noticed were missing. I had forgotten to ask about them when I picked up the car and figured I'd just order them online. no biggie. Next working day Adam called me to say that they arrived and asked if I wanted to pick them up or he could mail them to me - while probably worth $2 in plastic (and $10 in BMW plastic) Adam's attention and follow thru will make me a repeat customer read more

I quite literally just bought a 2009 Mitsubishi Outlander SE from S&E in the past seven days and I couldn't be happier with it and S&E/Walpole Mitsubishi. I had been looking for a new SUV/CUV to replace my aging car that I not only outgrown, but had practically driven into the grave (if you pay them a visit, ask Steve or Peter about the Acura RSX-S w/284,182 miles on it... they'll know what you're talking about). On the recommendation of a friend, I decided to give S&E a look as well as consider the Mitsubishi Outlander. The cost for the vehicle was the best I had seen from anyone in the area, not to mention it had incredibly low miles on it too (19k). I had considered other cars and dealers, but Peter from S&E was great to deal with (and their reputation was great), so I decided to go with them and go with Mitsubishi again this go-around. I did have one hiccup, but in the end it's something that I can completely overlook. I'm mentioning it not because of the issue, but rather how they handled it. In a nutshell; mistakes happen and they not only quickly resolved the issue (it wasn't with the car itself, but rather a mistake with the paperwork), but they went out of their way to not only make it right but also make me happy. Overall I *highly recommend* S&E/Walpole Mitsubishi. Peter, Marlene, Steve, and Ed were a pleasure to deal with. When the time comes I'll definitely be giving them my business again. read more

I have nothing bad to say about the sales team. It's really hassle free and they are very professional to deal with. Their service crew though is a different story... -They will charge you something everytime you come. There's always something that needs to be changed even though you just had your 60k maintenance a month ago. -Heard of "dealership price?" Yea, double that price here... -Have a power train problem and still under warranty? Forget it! They'll weasel their way out of doing the job. You have to call corporate to get them to do it. Yes i know Mitusbishis are cheap, but you also get what you pay for. Don't even let me get started with their CVT and SST transmissions. Just google "SST problems." Pay $1k-2k more and get a brand that's reliable. read more

DO NOT BUY FROM THIS PLACE! On January 23 , 2018 I put $5000 down on a BMW 528i at S & E Auto Of Walpole Massachusetts. PATRICK IRVING was the salesman. Patrick was not motivated until I showed him I Had $5K Cash On the table ready to put down. Over the next 3 weeks I had to return the car 2 different times because there was a service message that kept popping up about the suspension, so I brought the car back twice for repair to the S&E Service station to a man named Dave who runs their service department. On April 12, 2018 I took my BMW to get an Oil Change at the BMW Dealership. The BMW Dealership presented me with a list of 7 things (pre-existing) that needed to be fixed on my car. One of the items that needed to be fixed was what I had already brought my car in for service at the S&E dealership. When I presented this list of pre existing problems to Patrick Irving and Dave they told me "You're up Shit's Creek" They could not offer me any help or service. When I confronted the Manager Patrick Irving He told me I should just keep driving the car with me and my daughter and disregard the repairs the BMW Dealership recommended. I'm a full time single dad and S&E took advantage of me. My daughter's mom is dead! read more

Great experience buying a car from these guys, Elio and Adam were very helpful and had a great no pressure approach. I definitely made them work for the sale by test driving 4 cars including two from their other location that they had to get delivered. The whole experience was a positive one, I would definitely recommend them read more

I've been bringing my car here for service for many years in fact since it was purchased by it's former owner in 2004, They get it fix eventually but it seems to be always a hassle especially this last time. It cost me almost 2000 dollars and 2 separate visit to get it fixed, The first time they had it for 5 days!!! No courtesy rides or loaner cars costs me an extra 200 bucks in taxis and rental cars!!!!!!. The 2nd visit I was told would be a couple of hours and 400 turned out to be 6 hours and over 600 dollars.!!!!! Yes they have a nice waiting area but its because you are stuck there because of NO courtesy vans. I live less than 5 miles away but am looking for somewhere else to take me car I also witness they guys who worked there fawn all over this pretty young woman getting her service going as far as offering to wash and vacuum it while they didn't offer me the same service could because I'm an older woman read more

My family was looking for a used car and found one we liked at S & E. We purchased this car and were told that it would come to us clean and like a brand new car. When we went to get the car it was dirty and we found a rotten banana peel on the floor, we also had an issue with the drivers side mirror that they said we could bring the car in and they would fix it. They had the car detailed again and it didn't look much better, I was very disappointed and angry that we weren't buying a clean car. We also brought the car in to get a new mirror and the new mirror they put on was not the right color for the car. The car is white and it looks like they got a silver mirror and very poorly painted it white and now has a dirty stream running down the door of I don't know what. I would not go back to this dealer because they did not do a good job fixing the issues we had. I don't recommend going here for any car whether it be new or not, or for getting something fixed for you're car. read more

The car buying experience is a daunting one, but I was lucky enough to find Walpole Mitsubishi and with the help of a wonderful salesman, Adam, my car buying experience was nothing short of fantastic! I was nervous going in there of the typical sleazy salesman trying to squeeze every last penny I owned out of me (while simultaneously putting me in a car I can't afford or want!) Unfortunately this was not my first stop on my car buying adventure, so I had dealt with a number of creeps along the way! I was relieved to see upon arriving the signs around the lot stating they are a 'no hassle' dealership, so I was free to wander around and look at all the cars without anyone bothering me. I did my research before heading there and after browsing a bit I went in to see about buying a Mitsubishi Outlander Sport. Adam was great, not only was he incredibly knowledge about the vehicle, but he was upfront and honest about some of my concerns. Not only did I walk out of there with the car I wanted and could afford, I walked out of there with peace of mind! I will definitely be recommending Walpole Mitsubishi to all my friends and family! read more

Purchased my last 2 vehicles here (Weymouth location). Totally straightforward, excellent experience. Went there 6 years ago, and then again a couple months ago. Best car buying experience I've ever had. Would definitely go there again! read more

Let me start by saying that I did not purchase a car from S&E Auto-Walpole Mitsubishi. However, it was so refreshing to visit an auto dealership and be treated like a customer. No strong-arm sales tactics, just good information and fantastic customer service. It felt like I was part of their family. I would recommend this dealership to anyone in the market for quality used or new cars. No lemons on this lot.....great cars at competitive prices. There is an alternative to the high pressure car sales and these guys are it. read more

Brought my 06 Eclipse here for an oil change & have a rattle noise in the exhaust fixed. I left thinking they had fixed the rattle noise but it was still there. I figured I would call during the week to set up another appointment but the Service Manager Dave called me to see if I was happy with the service. I told him the rattle noise could still be heard & he set up an appointment for me to come in again. I returned on the Saturday & the rattle noise was fixed. Overall I'm happy with the service I received. The synthetic oil change I received here was $20 cheaper than Valvoline price & my MPG has increased also. Valvoline told me to have the oil changed every 3000 miles but Dave told me that Mitsubishi recommends every 7500 miles so I won't be wasting my time or money going to Valvoline anymore. The waiting facilities are pretty nice with cable TV & coffee machine. The chairs are super comfortable. I'll definitely be returning here for future service. read more

I just bought a used car from the Weymouth location in August. It had been over 8 years since I bought my last car. I was not looking forward to car shopping at all. I was pleasantly surprised with the experience I had at S & E Auto. The customer service from Chris and Steve was amazing. My new car is beautiful! The next time I want to buy a new car, I will go right to S & E. read more

If you love being treated like garbage and lied to and frustration then these are the guys for you. I bought a outlander from them and nothing has gone right from the start. Each problem i have i bring it back to get fixed and it is always the same runaround. They are the definition of scumy car salesmen. Finally couldn't take it anymore and i am trading in the piece of junk. God help the next owner or anyone who does not take this seriously and is dumb enough to come here. read more